Average — CMS composite of the measures below.
A standard survey is most likely before around October 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Medilodge Of Haggerty Road during CMS and state inspections, most recent first.
A resident with multiple medical conditions and intact cognition was subjected to verbal abuse by a CNA during a dispute over showering. The CNA and the resident exchanged loud, profane insults, with the CNA responding inappropriately and escalating the situation. Multiple staff witnessed the incident, which violated the facility's abuse policy and left the resident feeling upset and that their rights had been violated.
The facility failed to maintain proper sanitation and food safety standards, with issues such as improperly cleaned and stored kitchenware, lack of air gaps in the ice machine and sink, and soiled kitchen surfaces. Moldy and unlabeled food items were found in the walk-in cooler and resident refrigerators, and missing thermometers in coolers compromised food safety. The Nursing Home Administrator acknowledged the need for regular cleaning schedules, but facility policies were not adequately followed.
The facility failed to maintain the commercial dishmachine properly, as its side panel was not attached and left the mechanicals exposed. The panel had been off for over four months, and despite maintenance efforts, it continued to fall off. The NHA acknowledged the issue, but no additional information was provided before the survey ended.
The facility failed to properly dispose of rubbish and maintain outside disposal containers. During a survey, it was observed that dumpsters had open side doors and a broken lid, exposing garbage to pests and rodents. The Food Service Director acknowledged the issue, and the Nursing Home Administrator confirmed the need to keep dumpster doors closed to prevent garbage spillage and pest attraction. The deficiency was noted in relation to the 2013 FDA Food Code requirements.
A CNA verbally abused a resident with dementia and hearing loss by using profane language and yelling, which was witnessed by other staff members. The resident appeared shaken but was not physically harmed. The incident was reported to the NHA and DON, and the local police were notified.
A facility failed to ensure PASARR forms for a resident with schizophrenia, visual hallucinations, and bipolar disorder were reviewed, revised, and sent to the state agency for annual evaluation. The resident's electronic medical record lacked a Level II evaluation and exemption form. The Social Service Director admitted the form was not submitted timely, and the DON agreed on the importance of timely PASARR completion.
A facility failed to create a comprehensive care plan for a resident with a seizure disorder, despite the resident's severe cognitive impairment and anticonvulsant medication regimen. The resident experienced a seizure and was hospitalized, yet the facility only included seizure management in general care plans for falls, activities, and nutrition, lacking specific interventions for the seizure disorder.
A facility failed to document the application of a wrist, hand, finger orthotic (WHFO) for a resident with severe cognitive impairment, despite a physician's order for its use to prevent contracture. The CNA responsible was unaware of the order, and the splint was found in the resident's closet. The DON confirmed that the system did not specify charting the splint application, and no documentation was found from the restorative team.
Verbal Abuse by CNA During Resident Shower Refusal
Penalty
Summary
A resident with intact cognitive function and multiple medical diagnoses, including Type 2 Diabetes, Hypertension, Major Depressive Disorder, Hyperlipidemia, Asthma, and Neuromuscular Dysfunction of the Bladder, was involved in a verbal altercation with a Certified Nursing Assistant (CNA). The incident occurred when the resident refused a shower, leading to a heated exchange where both the resident and CNA raised their voices and exchanged insults, including profanity. The altercation was witnessed by multiple staff members, who reported that the CNA responded inappropriately by yelling and engaging in a back-and-forth argument with the resident. The facility's investigation confirmed that the CNA's conduct violated the facility's abuse policy, which prohibits verbal abuse such as humiliation, harassment, and the use of language intended to provoke fear or shame. Staff interviews corroborated that the CNA's behavior was unprofessional and not in accordance with expected standards of care. The incident resulted in the resident feeling upset and that their rights had been violated.
Sanitation and Food Safety Deficiencies in Kitchen and Resident Areas
Penalty
Summary
The facility failed to maintain proper sanitation and food safety standards in the kitchen and resident areas. During an inspection, it was observed that pans and lids were not properly cleaned and were stacked while still wet, which is against professional standards. Additionally, the ice machine and three-compartment sink lacked the necessary air gaps, which are crucial for preventing contamination. Surfaces in the kitchen, including pipes under the dish machine, were found to be soiled with grime, indicating ineffective cleaning practices. Furthermore, a significant water puddle was noted in the cook's prep area due to a clogged floor drain. The facility also failed to ensure that all refrigerators and coolers had thermometers, which are essential for monitoring safe food storage temperatures. Inside the walk-in cooler, moldy food items were found, and several food containers were either expired, undated, or unlabeled. The walk-in freezer contained unsealed and undated food items, such as pepperoni and breadsticks, which were exposed to freezer air, risking freezer burn. Missing floor tiles in the threshold of the walk-in cooler created a surface that was not easily cleanable, further compromising sanitation. In the resident areas, refrigerators contained items that were not labeled with resident names or use-by dates, such as yogurt and beverages. The absence of temperature logs in some resident refrigerators was also noted. The Nursing Home Administrator acknowledged the importance of maintaining a daily and weekly cleaning schedule to ensure sanitation and the well-being of residents. However, the facility's policies on sanitation and food brought by family members were not adequately followed, leading to these deficiencies.
Improper Maintenance of Commercial Dishmachine
Penalty
Summary
The facility failed to properly maintain the commercial dishmachine, as observed during a survey. On the initial tour of the kitchen, the side panel of the dishmachine was found not properly attached and was resting on top of a drainpipe, leaving the mechanical components exposed. The Food Service Director mentioned that the panel had been off the dishmachine for over four months, and although maintenance had reattached it, the panel continued to fall off. The Nursing Home Administrator acknowledged that the panel needed to be in place and that maintenance needed to fix it properly. No additional documentation or information was provided by the facility before the end of the survey.
Improper Disposal of Rubbish and Maintenance of Dumpsters
Penalty
Summary
The facility failed to properly dispose of rubbish and maintain outside disposal containers, as observed during a survey. On August 27, 2024, at 11:50 AM, three dumpsters were inspected in the exterior refuse area with the Food Service Director (FSD). It was noted that the side doors of one dumpster were open, and the top lid of another was completely broken off with a side door also open. The FSD acknowledged that the broken and open doors exposed the garbage to pests and rodents, which could be attracted by the smells. On August 28, 2024, at 12:49 PM, the Nursing Home Administrator (NHA) confirmed that the dumpster doors should be closed to prevent garbage from falling out due to wind and to keep out pests and rodents. The NHA also noted that having half the lid missing was ineffective and expressed a desire to address the issue to prevent garbage spillage. On August 29, 2024, at 4:00 PM, the NHA and Director of Nursing (DON) were asked if there was any additional documentation or information to provide before the survey ended, and they reported there was none. The deficiency was noted in relation to the 2013 FDA Food Code, which requires refuse to be stored in a manner inaccessible to insects and rodents.
Verbal Abuse Incident Involving CNA and Resident
Penalty
Summary
The facility failed to prevent verbal abuse towards a resident, identified as R2, by a Certified Nursing Assistant (CNA) S. The incident occurred when CNA S used profane language and yelled at R2, who was diagnosed with dementia with agitation and sensorineural hearing loss. The verbal abuse was witnessed by Housekeeping Aide (HA) T and Staffing Coordinator (SC) U, who reported that CNA S appeared aggravated and frustrated while handling R2's catheter bag. R2 was described as looking shaken up during the incident. Interviews with staff members confirmed the occurrence of yelling and the use of profane language by CNA S. Although CNA S admitted to raising her voice due to frustration, she denied using profanity. The facility's investigation verified the verbal abuse, and it was noted that five other residents in the vicinity did not hear the yelling or profanity. R2 was assessed for injury, and no physical harm was found. The incident was reported to the Nursing Home Administrator (NHA) and Director of Nursing (DON), and the local police were notified.
Failure to Timely Submit PASARR Forms for Resident
Penalty
Summary
The facility failed to ensure the Preadmission Screening/Annual Resident Review (PASARR) forms for Mental Illness/Intellectual Disability/Related Conditions Identification (DCH-3877) were reviewed, revised, and sent to the local state agency for annual evaluation for a Level II determination for one of the three residents reviewed. This resulted in the potential for unmet psychosocial care needs. The electronic medical record of the resident did not reveal a Level II evaluation, nor was there a Mental Illness/Intellectual/Developmental Disability/Related condition exemption Criteria Certification (DCH-3878) form present. The resident was admitted to the facility with diagnoses of schizophrenia, visual hallucinations, and bipolar disorder. The Minimum Data Set (MDS) assessment indicated the resident had moderately impaired cognition with a Brief Interview for Mental Status (BIMS) score of 8/15. The Social Service Director acknowledged that the DCH-3877 form was not submitted to the Health Department in a timely manner, as it should have been submitted by a specific date. The Director of Nursing agreed that PASARRs should be completed thoroughly and timely. The facility provided material referencing the State Operating Manual when a facility PASARR policy was requested.
Failure to Implement Comprehensive Seizure Care Plan
Penalty
Summary
The facility failed to implement an individualized comprehensive care plan for a resident with a seizure disorder. The resident, who had severe cognitive impairment and was on anticonvulsant medication, experienced a seizure that lasted 1 minute and 45 seconds. Following the seizure, the resident was unresponsive to verbal or pain stimuli and was subsequently transferred to the hospital. Despite the resident's condition and medication regimen, the facility did not have a focused care plan addressing the seizure disorder. Instead, the resident's seizure disorder was only mentioned within the context of other care plans related to falls, activities, and nutrition. These care plans included general interventions such as administering medication and keeping the bed in the lowest position, but lacked specific strategies for managing the seizure disorder. The Director of Nursing acknowledged that a dedicated seizure care plan was necessary to guide the resident's care, but it was not in place at the time of the survey.
Failure to Document Orthotic Application for Resident
Penalty
Summary
The facility failed to document the application of a wrist, hand, finger orthotic (WHFO) as ordered for a resident with severe cognitive impairment and multiple diagnoses, including atherosclerotic heart disease, anoxic brain damage, and aphasia. The resident was observed without the splint on his right hand, despite a physician's order requiring its use for up to four hours daily to prevent contracture. The Certified Nurse Aide (CNA) responsible for the resident was unaware of the splint order and found the splint in the resident's closet drawer. The CNA stated that she would document the application of the splint as part of her tasks, but no such task was listed in the CNA's responsibilities. The Director of Nursing (DON) confirmed that the order for the splint was initiated by the Therapy Department, but the current system did not specify charting the application of the splint on the Medication Administration Record or Treatment Administration Record. The DON indicated that the system had canceled the tasks related to the splint on a previous date, and there was no documentation from the restorative team regarding the splint's use. The Director of Rehab noted that the splint was ordered to prevent contracture as the resident began to cradle his arm. Despite inquiries, no additional documentation or information was provided by the facility before the end of the survey.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Plymouth
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Optalis Health And Rehabilitation Of Canton | 1.4 mi | ★★★★★ | 41 | 1 |
| Medilodge Of Plymouth | 1.6 mi | ★★★★★ | 0 | 0 |
| Four Seasons Nursing Center Of Westland | 1.8 mi | ★★★★★ | 13 | 0 |
| Westland, A Villa Center | 2.5 mi | ★★★★★ | 5 | 0 |
| Regency At Westland | 2.8 mi | ★★★★★ | 10 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.