Above average — CMS composite of the measures below.
The next survey window likely opens around October 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at North Oaks Communities during CMS and state inspections, most recent first.
Unsafe Kitchen Storage and Sanitation Conditions: During an initial kitchen tour, surveyors observed grease on baseboards and wall edges, blackened floors with debris, blocked handwashing sinks, stained ceiling tiles, missing floor tiles filled with dirt, and a dishwasher aide with long hair and no hair net. They also found ice buildup in the freezer, uncovered and undated Jell-O, undated shredded mozzarella with black specks, open and undated chicken patties, and water pooling from the dishwasher machine.
A resident’s Quarterly Review MDS was not completed on time between comprehensive assessments. Surveyors found the assessment overdue, and the MDS Coordinator acknowledged the delay, stating he/she had recently started in the role and was unaware the assessment was due. The Administrator and Regional Nurse confirmed the MDS team failed to update the record correctly.
Repeat QA Failure Related to Food Storage and Labeling: The facility failed to maintain an effective QAPI/QAA process after repeat deficiencies were identified involving food storage, preparation, distribution, and service. The same food service issue had been cited in prior surveys, and a kitchen observation found undated and uncovered food. The Administrator acknowledged the concern and stated it had been discussed in QA.
The facility failed to store cold foods safely and ensure proper handwashing facilities were available for staff. A leaking pipe was observed in the dishwashing area, and both handwashing stations lacked functional paper towel and soap dispensers. A freezer was at an inappropriate temperature, and food boxes were improperly stored on the floor. The Food and Beverage Director was unaware of the leak and stated that staff could use sinks outside the kitchen for handwashing.
A facility failed to maintain accurate medical records for a resident, as a Matrix Roster incorrectly showed the resident was not on palliative care. However, a MOLST form indicated the resident was a hospice patient receiving palliative care. The DON confirmed the error during an interview.
The facility's pest control program was ineffective, leading to a mouse infestation in a resident's room. Observations and interviews revealed that despite switching exterminators and attempting to fix entry points, mice continued to enter the facility, particularly through a door into the main kitchen. A significant door opening and trash at the loading dock were also noted as potential contributors to the issue.
The facility did not provide the required 12-hour minimum yearly in-service training for nurse aides, as shown by the lack of documentation for a GNA hired in 2022. The Human Resource Director confirmed the absence of training records for 2023, highlighting a compliance issue.
Unsafe Kitchen Storage and Sanitation Conditions
Penalty
Summary
The facility failed to store food items in a manner that maintains professional standards of food service safety and failed to prepare food under sanitary conditions in the main kitchen. During an initial tour with the Food and Beverage Director, surveyors observed grease layered on the tiled baseboards and wall edges throughout the kitchen, blackened areas and debris on the freezer and refrigerator floors, handwashing sinks blocked with trash cans, brown stains on ceiling tiles, missing floor tiles at door entrances filled with dirt and debris, and a dishwasher aide with long shoulder-length hair and no hair net. Surveyors also observed ice buildup in the freezer on the ceiling and on an unopened box of food, uncovered and undated Jell-O in the refrigerator, shredded mozzarella cheese covered with plastic wrap with black specks throughout and no date, chicken patties in an open bag exposed to air in the freezer with no date for when the bag was opened, and a pool of water coming from the dishwasher machine in the dishwasher area.
Late Quarterly MDS Assessment
Penalty
Summary
The facility failed to complete resident #18’s Quarterly Review assessment at least once every three months between comprehensive assessments. During the annual survey, the survey team reviewed the resident’s medical record on 11/19/25 and found the quarterly assessment was overdue, with a due date of 10/14/2025. On 11/20/25, the MDS Coordinator acknowledged the assessment had not been completed on time and stated that he/she had started in the position on 10/13/2025 and was unaware the resident would have an overdue quarterly assessment by 10/14/25. The surveyor later reviewed the record and found the MDS Coordinator had started the quarterly assessment for the resident. The Administrator and Regional Nurse also confirmed that the facility’s MDS team failed to update the MDS record correctly.
Repeat QA Failure Related to Food Storage and Labeling
Penalty
Summary
The facility failed to have an effective Quality Assurance Program because repeat deficiencies were identified during the revisit of previous annual surveys and during the current survey. The repeated deficiency involved storing, preparing, distributing, and serving food in accordance with professional standards for food service safety, with the same issue noted in 2019, 2024, and 2025 at Severity and Scope Grid F. During the survey, it was determined that the facility failed to identify and develop appropriate plans of correction to address the quality deficiencies. On 11/20/25 at 10 AM, the surveyor discussed the repeat deficiencies and the failure of the prior plan of correction to address issues with the QA process with the Administrator, who acknowledged the concerns. The Administrator stated that a surprise observation of the kitchen on 10/30/25 by the Certified Dietary Manager revealed undated and uncovered food, and that this had been discussed in QA during the meeting on 11/16/2025.
Deficiencies in Food Storage and Handwashing Facilities
Penalty
Summary
The facility failed to store cold foods safely and ensure proper handwashing facilities were available for staff, as observed during a kitchen tour. A stream of clear drainage was noted coming from the dishwashing area due to a leaking pipe underneath the manual dishwashing station. Both handwashing stations in the main kitchen were found to have non-functional paper towel and soap dispensers, which impeded proper hand hygiene practices. Additionally, a freezer was observed to be at an inappropriate temperature of 42 degrees F, containing bags of breaded foods that were soft to the touch, indicating improper storage conditions. Further inspection revealed that only one date was visible on all foods in the refrigerator and freezer, and frozen food boxes were stored on the floor of the freezer, with ice buildup on the back walls. During an interview, the Food and Beverage Director was unaware of the leak and stated that kitchen staff could use sinks outside the main kitchen for handwashing. He also clarified that the dates on the food represented when they were used and stored, with no use-by dates on most foods. These deficiencies were identified during the initial kitchen tour and had the potential to affect all residents consuming food prepared in the facility's kitchen.
Inaccurate Medical Records for Resident on Palliative Care
Penalty
Summary
The facility failed to maintain accurate medical records for a resident, as identified during a survey. The issue was discovered when the facility provided a Matrix Roster to the survey team, which incorrectly indicated that a resident was not on palliative care. However, upon reviewing the resident's medical record, it was found that a Maryland Medical Orders for Life-Sustaining Treatment (MOLST) form dated March 27, 2024, indicated that the resident was a patient of a hospice provider that offers palliative care. This discrepancy was confirmed during an interview with the Director of Nursing, who acknowledged that the Matrix Roster was incorrect and that the resident was indeed receiving palliative care.
Ineffective Pest Control Leads to Mouse Infestation
Penalty
Summary
The facility failed to maintain an effective pest control program, resulting in a mouse infestation, particularly evident in the [NAME] ridge unit. During observation rounds, a mouse was seen running from a resident's room, stopping at the feet of the Director of Nursing (DON), and then returning to the room. A resident confirmed the presence of multiple mice in their room. Staff interviews revealed that the facility had been using mouse pads as a temporary solution and had switched to a new exterminator company a year and a half ago. However, the pest control measures, including fixing doors and patching holes, were not effectively preventing mice from entering the facility. The pest control logs indicated that inspections and services were conducted, but mice were still entering through a door into the main kitchen. An observation of the loading dock revealed a significant opening in the door and large bags of trash outside, which could contribute to the pest problem. The Plant Operations Director was unaware of the door opening but committed to fixing it. The facility administrator acknowledged the presence of a live mouse in the resident's room, indicating ongoing issues with pest control management.
Failure to Provide Required In-Service Training for Nurse Aides
Penalty
Summary
The facility failed to provide the required 12-hour minimum yearly in-service training for nurse aides, as evidenced by the review of employee records. Specifically, the record of a Geriatric Nursing Assistant (GNA) hired on June 28, 2022, showed no documentation of the required training completion for the year 2023. During an interview, the Human Resource Director confirmed the absence of documentation for the GNA's training, indicating a lapse in compliance with training requirements.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 1,693 citations issued within 25 miles in the last 12 months — including the 6 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
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Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Baltimore
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Courtland, Llc | 1.6 mi | ★★★★★ | 6 | 0 |
| Future Care Old Court | 1.7 mi | ★★★★★ | 2 | 0 |
| Patapsco Healthcare | 2 mi | ★★★★★ | 6 | 0 |
| Autumn Lake Healthcare At Pikesville | 2.5 mi | ★★★★★ | 0 | 0 |
| King David Nursing And Rehabilitation Center | 3.1 mi | ★★★★★ | 22 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.