Above average — CMS composite of the measures below.
The next survey window likely opens around May 2027
Estimate from public CMS data, current as of October 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Forest Haven Nursing & Rehab Ctr, Llc during CMS and state inspections, most recent first.
Food Service Safety Deficiency: The kitchen failed to follow professional food service standards when serving lunch items and alternate diets. Staff did not take steam table temperatures on multiple foods before service, and a Dietary staff member used bare hands to place cake into a blender for a pureed dessert. A Cook also handled bread, cheese, lettuce, turkey, tomato, and grated cheese with bare hands while making grilled cheese sandwiches and a chef salad.
Failure to Post Oxygen-In-Use Signage: The facility failed to post oxygen warning signage outside the rooms of two residents receiving O2. One resident had an order for continuous O2 at 1 L via NC and diagnoses including vascular dementia and heart disease; the other had an order for O2 at 2 L via NC PRN for SOB and diagnoses including HF, hypotension, AFib, PE, and SOB. Observations showed both residents receiving O2 without the required signage outside their room doors, and the DON confirmed the missing signs.
A resident admitted with chronic kidney disease had a urinary catheter per physician orders, but the care plan did not address catheter care. The DON confirmed the omission during interview.
Incontinent Care Performed Without Drying Resident: A CNA and another CNA assisted a resident with a brief change after the resident requested it. The resident had urinated in the brief, and the CNA used wet paper towels to wipe the perineal area and buttocks without drying the skin before placing a new brief on the resident. The CNA later confirmed the care provided.
A physician denied consultant pharmacist-recommended dose reductions for psychotropic medications for two residents, but did not provide the required handwritten clinical rationale. One resident had depression and delusional disorders and was receiving Seroquel, while the other had impulse disorder and major depression and was receiving Oxcarbazepine, Depakote, and Sertraline. The S2DON confirmed the missing handwritten rationale.
Food Service Safety Deficiency
Penalty
Summary
The facility failed to ensure the kitchen prepared and served food in accordance with professional standards for food service safety, affecting 121 diets served from the kitchen. During lunch meal observation, residents were served herb baked chicken, riced dressing, squash and zucchini, and chocolate and strawberry cake, with alternate foods available including pulled pork, mashed potatoes, and cabbage. For the mechanical chopped diet, residents were served chopped chicken. When trays were being served from the steam table, no temperatures had been taken on the rice dressing, mashed potatoes, pulled pork, cabbage, chopped chicken, pureed chicken, pureed rice dressing, or pureed squash and zucchini before the meal was served. Further observation showed S7 Dietary used bare hands to place chocolate and strawberry cake into a blender to make a pureed dessert. During lunch service, S6 Cook used bare hands to handle bread from a package and cheese from a plastic bag to make grilled cheese sandwiches. The same staff member also used bare hands to prepare a chef salad by handling lettuce, sliced turkey, tomato, and grated cheese directly with her hands. In interview, S5 Production Manager confirmed the food temperatures were not taken for the listed steam table items before serving and agreed that S6 Cook should not have used bare hands to make the grilled cheese sandwich or the chef salad.
Failure to Post Oxygen-In-Use Signage
Penalty
Summary
The facility failed to ensure that respiratory care was provided consistent with professional standards of practice by not posting oxygen-in-use signage outside the rooms of 2 residents who were receiving oxygen. The facility’s Oxygen Administration Policy stated that while oxygen is in use, No Smoking signs will be posted at the entrance to the room and that the warning sign should be placed on the resident’s room door or in another appropriate location. Resident #99 was admitted with diagnoses including orthostatic hypotension, vascular dementia, and heart disease, and had a physician order for oxygen at 1 liter per nasal cannula continuously. Observations on 06/22/2026 and 06/23/2026 showed the resident in the room receiving oxygen, but no signage was posted outside the room door. Resident #125 was admitted with diagnoses including heart failure, hypotension, atrial fibrillation, pulmonary embolism, and shortness of breath, and had an order for oxygen at 2 liters per nasal cannula as needed for shortness of breath. Observations on 06/22/2026 and 06/23/2026 showed the resident in bed receiving oxygen, but no signage was posted outside the room door. During observation with the S2DON, the absence of signage was confirmed for both residents.
Missing Care Plan for Urinary Catheter
Penalty
Summary
The facility failed to develop a comprehensive person-centered care plan for Resident #14 by not including care for the resident's urinary catheter. The resident was admitted with a diagnosis of chronic kidney disease, and June 2026 physician orders showed that the resident had a urinary catheter. Review of the care plan showed that it did not address the urinary catheter. During an interview on 06/23/2025 at 3:30 p.m., the S2DON confirmed that the resident had a urinary catheter and that the care plan did not address it.
Incontinent Care Performed Without Drying Resident
Penalty
Summary
The facility failed to ensure CNAs were competent in incontinent care for 1 of 2 residents observed during care. On 06/22/2026 at 9:08 a.m., Resident #7 requested a brief change after pushing the call light, and S3CNA and S4CNA entered the room. S3CNA stated she normally worked in medical records but was also a CNA. Observation showed Resident #7 had urinated in her brief. S4CNA obtained a new brief from the resident's dresser, and the resident stated she was out of personal wipes. S3CNA then went into the bathroom and returned with wet paper towels. S3CNA wiped the resident's perineal area with the wet paper towel and did not dry the area, then turned the resident onto her side and again wiped the buttocks with wet paper towels without drying before placing a new brief on the resident. At 9:45 a.m., S3CNA confirmed she used wet paper towels to wipe the urine off Resident #7 and did not dry the resident before putting on a new brief.
Missing Physician Rationale for Denied Psychotropic Dose Reductions
Penalty
Summary
The facility failed to ensure that the attending physician provided a handwritten clinical rationale when denying recommended dose reductions for psychotropic medications for 2 of 5 residents reviewed for unnecessary medications. For Resident #2, the medical record showed admission with diagnoses including depression and delusional disorders, and physician orders for Seroquel 50 mg three times daily. The Pharmaceutical Consultant Report dated 01/19/2026 requested a dose reduction for Seroquel 50 mg, but the physician denied the reduction without providing a handwritten valid clinical rationale. For Resident #55, the medical record showed an admission date of 03/12/2026 with diagnoses including impulse disorder and major depression, and orders for Oxcarbazepine 150 mg, Depakote 125 mg, and Sertraline 50 mg. The Pharmaceutical Consultant report dated 01/19/2026 requested dose reductions for Zoloft 25 mg daily, Oxcarbazepine 150 mg bid, and Depakote 125 mg bid, but the physician denied the reductions without supplying a handwritten valid clinical rationale. On 06/23/2026 at 2:45 p.m., the S2DON confirmed the physician did not provide the required handwritten rationale for the denials.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Jonesboro
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Wyatt Manor Nursing And Rehab Ctr, Inc | 5.1 mi | ★★★★★ | 9 | 0 |
| Alpine Skilled Nursing And Rehabilitation | 13.1 mi | ★★★★★ | 6 | 0 |
| Princeton Place-ruston | 20.5 mi | ★★★★★ | 1 | 0 |
| Onyx Care Of Winnfield | 20.8 mi | ★★★★★ | 23 | 0 |
| Autumn Leaves Nursing & Rehab Center, Llc | 21.9 mi | ★★★★★ | 1 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release October 2026) and official state health department websites.