Not rated by CMS — ratings are suppressed for new or low-volume facilities.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Jonesboro Rehab & Hcc during CMS and state inspections, most recent first.
The facility failed to adequately prepare and communicate with residents and families regarding a sudden closure, leading to distress and confusion. Residents were given insufficient notice, and necessary documentation was not provided to receiving facilities, disrupting continuity of care.
The facility failed to provide the required 60-day notice of closure to residents, their representatives, and the ombudsman, leading to a rushed and disorganized transfer process. Multiple residents and families reported receiving significantly less notice than required, with some being informed verbally and others not receiving written notice at all. The lack of adherence to closure policies resulted in confusion and distress among residents and their families.
The facility failed to implement proper closure procedures, leading to a rushed and disorganized discharge process for 30 residents. The administrator did not have a closure plan initially, resulting in inadequate communication with residents, families, and the Ombudsman. Essential medical documents were not transferred with residents, causing distress and confusion. The rushed timeline was due to concerns about staff leaving, despite a 60-day notice being claimed by the Regional Director.
Inadequate Resident Discharge Preparation and Communication
Penalty
Summary
The facility failed to provide adequate preparation and orientation for resident discharges, leading to significant distress among residents and their families. The report highlights that residents were informed of the facility's closure with insufficient notice, causing anxiety and confusion. For instance, one resident was informed of the closure through a note handed by a nurse, and later confirmed by the administrator and business office manager, giving her only a week to find a new facility. This abrupt notice left residents feeling shocked and devastated, as they were not given enough time to process the information or say goodbye to friends. The report also details the lack of communication and coordination in transferring residents to new facilities. Several family members reported not receiving written notifications about the closure and were only informed verbally. In some cases, residents were moved without their families being notified, leading to further distress. Additionally, the facility failed to provide necessary documentation to the receiving facilities, such as care plans, MDS assessments, and immunization records, which are crucial for the continuity of care. This lack of documentation and communication exacerbated the residents' anxiety and confusion during the transition. Furthermore, the facility did not adhere to the required 60-day notice for closure, as mandated by regulations. Instead, residents and families were told they had to move within one to two weeks due to concerns about staff leaving. This rushed process was not in line with the facility's closure policy, which was not even available to the administrator until after the closure process had begun. The report indicates that the facility's actions were not only inadequate but also potentially harmful to the residents' well-being, as they were forced to leave their home without proper preparation or support.
Failure to Provide Adequate Notice for Facility Closure
Penalty
Summary
The facility administrator failed to provide the required 60-day notice of closure to residents, their representatives, and the ombudsman, as mandated by federal regulations. The facility's closure policy was not properly implemented, and there was no documented closure plan available at the time of the survey. The administrator, V1, admitted to not having the closure policy for the first three days after being informed of the closure and only received it after a surveyor requested it. This lack of preparation and adherence to policy led to a rushed and disorganized transfer process for the residents. Multiple residents and their families reported being informed of the facility's closure with significantly less notice than required. For instance, one family member, V2, was notified on November 4th that the facility would close by December 31st, but their relative was transferred just four days later without proper notification. Another family member, V3, was verbally informed of the closure but never received written notice, and their relative was moved unexpectedly from the hospital to a new facility. These instances highlight the facility's failure to provide adequate notice and involve families in the transfer process. The facility's actions resulted in confusion and distress among residents and their families. Several family members expressed frustration over the lack of time to prepare for the transfer and the absence of written communication. The ombudsman, V20, also noted the rapid pace of the closure and the lack of proper notification, as the letter was initially sent to the wrong ombudsman. The facility's failure to adhere to closure policies and provide timely, written notice to all parties involved led to a chaotic and poorly managed transition for the residents.
Inadequate Facility Closure Procedures Lead to Chaotic Resident Discharges
Penalty
Summary
The facility failed to develop and implement adequate policies and procedures for facility closure, which resulted in a chaotic and rushed discharge process for all 30 residents. The administrator, V1, was informed of the closure on November 4, 2024, and began notifying families and residents without a proper closure plan in place. The facility did not provide timely written notice to the State Survey Agency, the State LTC Ombudsman, or the residents' legal representatives as required by federal regulations. The administrator admitted to not having the closure policy for the first three days and only received it after a surveyor requested it. The facility's actions led to confusion and distress among residents and their families. Residents were informed they had to leave within one to two weeks, despite the official closure date being January 1, 2025. This rushed timeline was attributed to concerns about staff leaving, which would impact resident care. However, the Regional Director of Operations, V19, stated that a 60-day notice was given and that agency staff had been hired to cover potential staff shortages. The Ombudsman, V20, was not properly notified and only learned of the closure through another source, highlighting the lack of communication and organization. The transfer process was poorly managed, with essential medical documents and care plans not being sent with residents to their new facilities. The Director of Nursing, V10, admitted to not sending care plans, MDS assessments, or immunization records, and no report was called to the receiving facilities. Residents and their families expressed feelings of shock, devastation, and heartbreak over the abrupt move, with some residents not being informed of their transfer until it was already underway. The lack of proper planning and communication resulted in a disorganized and distressing experience for all involved.
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What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Jonesboro
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Integrity Hc Of Anna | 1.9 mi | ★★★★★ | 60 | 2 |
| Integrity Hc Of Cobden | 5.2 mi | ★★★★★ | 4 | 0 |
| Ratliff Care Center | 17 mi | ★★★★★ | 0 | 0 |
| Heartland Care And Rehabilitation Center | 17.9 mi | ★★★★★ | 4 | 0 |
| Fountainbleau Lodge | 18.8 mi | ★★★★★ | 7 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.