Average — CMS composite of the measures below.
The next survey window likely opens around May 2027
Estimate from public CMS data, current as of October 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Friendship Manor during CMS and state inspections, most recent first.
Food was not handled or held in a sanitary manner during meal service. A cook used the same gloves while touching multiple surfaces, equipment, and food items, did not wash hands after removing gloves, and handled sanitized equipment with bare hands before continuing food prep. Cooked turkey in the freezer was left uncovered, unlabeled, and undated. During lunch, several hot items on the steam table were below 135 degrees F, and a gelatin dessert measured 59 degrees F while being plated.
An LPN was observed with medication cups already prepared and labeled for several residents during the med pass, and she acknowledged she had preset medications in advance because some residents had not lined up yet. A duplicate cup of pills was also found in the trash and identified as already prepared for another resident. Review of eMARs showed multiple 8:00 AM meds due for the affected residents, and the CND and DON stated staff should not prepare meds in advance because they could be given to the wrong resident or mixed up.
A resident with severe cognitive impairment, hospice services, and total dependence for ADLs was observed being wheeled through the hallway in a reclined high-back wheelchair with only towels covering the shoulders and torso, while the hips, thighs, and legs were visible and the resident appeared naked, cold, and uncomfortable. Staff stated residents should be fully covered during transport and wrapped in a bath blanket to maintain dignity and privacy.
Failure to Provide Edema Interventions: A resident with CHF, PVD, and edema-related needs had signs posted for leg elevation and tubi grips, but was repeatedly observed with feet on the floor and without compression wraps. The resident said staff did not always elevate her feet, her recliner had been broken, and she had not been given another way to raise her legs. A CNA later found the wraps in the bathroom and the recliner control under the chair; the RN and DON confirmed both interventions were needed, but the care plan did not address the compression wraps.
Failure to Use Gait Belts During Resident Transfers: Two residents with cognitive impairment and transfer assistance needs were observed during toilet transfers without gait belts, despite care plans directing extensive assist of one staff using a gait belt. A CNA held onto one resident's pants during the transfer, and an LPN transferred another resident without a gait belt while the resident's feet were about one foot off the floor on the toilet. The DON stated gait belts are required for all one-on-one transfers and that holding a resident's pants is unsafe.
Medication administration errors resulted in a 12% error rate during observation. An LPN gave a resident’s acetaminophen and Eliquis late, and also gave Calcium Citrate 400 mg with D3 instead of the ordered Calcium Citrate 250 mg. Staff later stated meds should be given within 1 hour of the scheduled time, and the facility policy required medications to be administered safely, timely, and according to prescriber orders.
Unlabeled insulin pens and an expired medication were found in the med cart for three residents reviewed for med storage and labeling. An LPN confirmed the insulin pens lacked open dates and that the ibuprofen was expired, and the DON stated insulin should be labeled when opened with the date and initials. The facility policy required multi-dose containers to be dated when opened and insulin pens to be clearly labeled.
Failure to post EBP signage and use required PPE during resident care. One resident with chronic wounds and severe cognitive impairment had EBP orders, but no EBP sign was posted on his door despite staff confirming it should have been. Another resident with an indwelling urinary catheter and recurrent UTIs was on EBP, yet a hospice CNA provided catheter care and a bed bath wearing only gloves and not a gown, even though the door sign required gown and gloves for high-contact care.
Late submission of resident assessments affected multiple residents when discharge and Medicare stay MDS records were not transmitted within the required timeframe. An MDS coordinator reported that some assessments had not yet been submitted, while others were transmitted late after discharge, expiration, or end of Medicare stay. The facility policy stated that assessments are to be submitted according to current federal and state timeframes.
A resident with severe cognitive impairment, Alzheimer’s disease on hospice, and high fall risk, dependent on staff for ADL transfers, was transferred from bed to a recliner using a mechanical lift by one CNA and an untrained private caregiver instead of two trained staff as required by facility policy. The private caregiver attached the top sling loops and the CNA attached the bottom loops, but the sling was not correctly positioned between the resident’s legs, causing the resident to slip out of the sling and fall to the floor, resulting in a superficial ear abrasion; hospital CT and pelvic X-ray were negative for fractures or other injury.
A resident with severe cognitive impairment, muscle weakness, and a history of falls was not safely transferred using a mechanical lift device when a CNA failed to use a gait belt and did not properly position the lift. The resident fell during the transfer, resulting in a displaced femur fracture. Staff interviews and documentation confirmed that facility policy required the use of a gait belt and proper transfer technique, which were not followed in this incident.
A resident with severe cognitive impairment and a history of falls was left unsupervised on an elevated bed without side rails or a properly placed fall mat during morning care. While a CNA was preparing a mechanical lift sling, the resident rolled off the open side of the bed and fell onto the concrete floor, resulting in a scalp laceration that required staples.
The facility failed to provide adequate supervision and adhere to its fall prevention program for three residents, resulting in significant injuries. A resident with severe cognitive impairment fell from a wheelchair, leading to nasal fractures, while another resident with a history of falls suffered hip fractures due to lack of individualized interventions and supervision. Additionally, a cognitively intact resident fell during assistance, resulting in a tibial fracture, due to a lapse in supervision.
The facility did not implement Enhanced Barrier Precautions (EBPs) to prevent the spread of MDROs, despite having a policy in place. Staff were observed performing care activities without the required PPE, and the infection control preventionist admitted to not implementing EBPs due to a lack of awareness. This oversight potentially affects all 73 residents, as several have conditions requiring such precautions.
Food Handling and Temperature Control Deficiencies
Penalty
Summary
Food was not prepared and held in a sanitary manner during meal service. In the walk-in freezer, turkey that had been cooked that morning was found cooling on a rack in front of the cooling unit and was not covered, labeled, or dated. The Dietary Manager and Executive Chef confirmed the turkey had been placed in the cooler earlier that morning and should have been covered, labeled, and dated. During lunch preparation, a Dietary Cook handled altered diet foods while wearing the same gloves across multiple tasks and surfaces. He checked a recipe book and a chart on the cooler door, touched the handle and door of the hotbox, handled a trash can, and processed shrimp for mechanical soft and pureed diets without changing gloves or washing hands after touching contaminated surfaces. He removed gloves after handling food and equipment, did not wash his hands, then continued food preparation and later handled a sanitized food processor dish with bare hands before preparing pureed beets. The Dietary Manager stated the cook should have removed gloves and washed his hands after touching the hotbox, garbage can, or other surfaces before touching food because of cross-contamination. Food temperatures during service were also below required levels. At lunch, several hot foods on the steam table were measured below 135 degrees Fahrenheit, including pureed beans at 130 degrees, mechanical hotdogs at 129 degrees, shrimp at 120 degrees, pureed shrimp at 130 degrees, and mechanical shrimp at 123 degrees. A gelatin dessert measured 59 degrees Fahrenheit while being plated for residents. The Executive Chef stated hot foods should be held at 135 degrees Fahrenheit or higher and cold foods at 41 degrees Fahrenheit or below, and the food server in the assisted dining room said she had not taken steam table temperatures before and the chef would do it.
Medications Prepared in Advance During Administration
Penalty
Summary
The facility failed to ensure medications were prepared at the time of administration for 5 of 9 residents reviewed for medication administration. During observation of the medication administration task on 6/3/26, V5, an LPN, was observed with medication cups already lined up in the front of the top drawer of the medication cart, each labeled with resident initials. V5 stated the medications in the drawer were for R34, R6, R70, and R62, and acknowledged she knew she was not supposed to prepare medications in advance, but said these residents usually lined up in the morning to receive their medications and did not do so that day. A medication cup with pills was also observed in the trash bin on the medication cart, and V5 stated those pills were duplicates for R83 because the surveyor had just observed medication pass for that resident and she had already prepared R83's medications. Record review showed R34, R6, R70, R62, and R83 each had multiple medications due at 8:00 AM on their June 2026 eMARs, including medications such as amlodipine, aspirin, furosemide, metoprolol, potassium chloride, finasteride, acetaminophen, Lamictal, clopidogrel, duloxetine, and others. On 6/4/26, the CND and DON stated nursing staff should not prepare resident medications in advance because medications could be given to the wrong resident, could get mixed up, and it is not part of the 5 rights of medication administration. The facility policy reviewed in 10/2025 stated medications are to be administered in a safe and timely manner as prescribed, and no policy regarding presetting resident medications was provided.
Resident Transported Uncovered After Shower
Penalty
Summary
Resident dignity was not maintained for one resident who was reviewed for dignity concerns. The resident had diagnoses including weakness, amnesia, repeated falls, and dysphagia, and was admitted to hospice services with corticobasal syndrome, a progressive brain disease. The facility assessment showed severe cognitive impairment and that the resident was fully dependent on staff for transfers, bathing, dressing, and hygiene. On 6/2/26, the resident was observed being wheeled down the hallway by a hospice CNA while reclined backwards in a high-back wheelchair, with a white towel draped over the shoulders and another across the torso. The resident’s hips, thighs, and legs were visible, the resident appeared naked under the towel, and was shivering, cold, and uncomfortable. The resident was then wheeled into the room and transferred to bed by two CNAs using a mechanical lift. Staff interviews stated residents should be fully covered and private areas covered during transport, and that residents should be wrapped in a bath blanket before leaving the shower room to maintain dignity and privacy.
Failure to Provide Ordered Edema Interventions
Penalty
Summary
The facility failed to ensure interventions were in place to reduce leg edema for one resident with diagnoses including CHF, peripheral vascular disease, respiratory failure, and fluid/electrolyte imbalance. Two signs were posted above the resident’s bed and recliner directing staff to float heels, elevate feet between meals, and apply tubi grips in the morning and remove them at bedtime. However, the resident was observed seated with both feet on the floor, without staff present, and was not wearing the compression leg wraps. The resident stated the signs were there to remind staff to put her feet up, said she has circulation issues and needs her feet elevated, and reported that staff do not always do it. The resident also reported that her recliner had been broken for several days and would no longer elevate. On subsequent observations, the resident remained in her wheelchair or a different recliner with her feet flat on the floor and no compression wraps in place. The resident stated she had not been able to elevate her feet since the chair broke and had not been given anything else to raise her feet. A CNA later found the leg wraps in the bathroom and the recliner control on the floor under the chair, and had to move the chair away from the wall before it would elevate correctly. The RN and DON both stated the resident needed both interventions, and the care plan addressed elevating the legs but did not address the need for the compression leg wraps.
Failure to Use Gait Belts During Resident Transfers
Penalty
Summary
The facility failed to ensure gait belts were used during one-on-one transfers for 2 residents reviewed for safety. R2 had diagnoses including vascular dementia, hypertension, anxiety, seizures, and repeated falls. Her facility assessment showed moderate cognitive impairment and the need for partial to moderate staff assistance for toilet transfers, and her care plan directed that transfers be completed as an extensive assist of one staff using a gait belt. During an observed transfer, a CNA moved R2 from her wheelchair to the toilet, provided pericare, changed her brief, and transferred her back to the wheelchair without using a gait belt; instead, the CNA held onto the back of R2's pants while assisting her. R2 stated that aides do not always use a gait belt during transfers and that they pull up on the back of her pants, which has ripped the elastic in her pants in the past. R64 had diagnoses including dementia, rhabdomyolysis, hypertension, anxiety, and neuropathy. Her facility assessment showed severe cognitive impairment and the need for partial to moderate staff assistance for toilet transfers, and her care plan also directed extensive assist of one staff using a gait belt. During an observed transfer, an LPN assisted R64 from her wheelchair to the toilet, where her feet were approximately one foot off the floor, then stood her up, provided pericare, and transferred her back to the wheelchair without a gait belt. The DON stated that gait belts need to be used for all one-on-one transfers, that holding onto the back of a resident's pants is unsafe, and that staff know to use gait belts per education and policy. The facility's Safe Lifting and Movement of Residents policy stated that staff responsible for direct resident care will be trained in the use of manual gait/transfer belts and mechanical lifting devices.
Medication Administration Errors and Late Doses
Penalty
Summary
The facility failed to administer medications at ordered times, resulting in a 12% medication error rate based on 25 opportunities with 3 errors. This involved 1 of 9 residents observed during medication pass. The resident’s record showed admission to the facility on 5/27/26, and the physician orders included acetaminophen 500 mg by mouth three times daily at 7:00 AM, 3:00 PM, and 9:00 PM; Eliquis 2.5 mg by mouth every 12 hours at 8:00 AM and 8:00 PM; and Calcium Citrate 250 mg by mouth daily. During observation on 6/3/26 at 9:37 AM, an LPN administered the resident’s acetaminophen 500 mg 1 hour and 37 minutes late and Eliquis 2.5 mg 37 minutes late. The LPN also administered Calcium Citrate 400 mg with 12.5 of D3 instead of the ordered Calcium Citrate 250 mg. On 6/4/26, an RN stated the resident’s order was for Calcium citrate 250 mg but the bottle in the medication cart was Calcium citrate 400 mg and 12.5 of D3, and said medications have an hour before and an hour after the scheduled time to be given. The DON and Chief Nursing Director later stated medications should be passed within an hour before and an hour after the scheduled time and that medications brought into the facility for the resident should be reconciled when received and the expiration date checked. The facility policy stated medications are to be administered in a safe and timely manner, in accordance with prescriber orders, and within one hour of the prescribed time.
Unlabeled insulin pens and expired medication found in med cart
Penalty
Summary
The facility failed to ensure multiuse medications were dated and labeled and failed to ensure medications were not expired for 3 of 3 residents reviewed for medication storage and labeling. R81 was admitted with orders for Lantus Solostar Insulin 100 unit/ml at bedtime and Fiasp FlexTouch Insulin 100 unit/ml, 12 units three times a day. R65 was admitted with an order for Humalog KwikPen Insulin 100 unit/ml per sliding scale. R33 was admitted with an order for Ibuprofen 200 mg, 400 mg every eight hours as needed for pain or fever. During observation of the medication cart, R81's Fiasp and Lantus insulin pens were not labeled with an open date, and R65's Humalog KwikPen insulin was also not labeled with an open date. R33's ibuprofen was observed in the medication cart with an expiration date of September 2015. An LPN confirmed the expiration date and stated medications should be reviewed before being placed in the medication cart to ensure they are not expired, and that all insulins should be labeled with an open date as soon as they are opened. The DON stated insulin should be labeled as soon as it is opened with the date and initials. The facility policy stated that when opening a multi-dose container, the date opened is recorded on the container and insulin pens are clearly labeled with the resident's name or other identifying information.
Failure to Post EBP Signage and Use Required PPE During Resident Care
Penalty
Summary
The facility failed to provide and implement an infection prevention and control program when it did not ensure Enhanced Barrier Precautions (EBP) signage was posted on a resident’s door and did not ensure contracted staff wore the required PPE while providing direct care to a resident on EBP. One resident had diagnoses including glaucoma, urinary incontinence, dementia, anxiety disorder, stage 3 chronic kidney disease, and a history of prostate cancer, and was admitted to hospice for cerebral vascular disease. He also had severe cognitive impairment, was dependent on staff for most care, and was always incontinent of bowel and bladder. His physician’s orders included EBP every shift for a stage 2 heel wound, but his care plan did not address EBP, and no EBP sign was observed on or near his door during multiple observations. The wound nurse practitioner documented an unstageable left heel pressure wound and an open wound to the left upper buttock. A licensed practical nurse confirmed that residents with open wounds should be on EBP and that staff should wear a gown and gloves during care. The chief nursing director also stated the resident had a pressure wound and that EBP signage should have been posted on the door. The resident’s records showed the pressure wound had been present for weeks, and the facility’s matrix provided earlier did not list him as having a pressure wound. The facility’s policy stated that EBP uses targeted gown and glove use during high-contact care for residents with chronic wounds and that EBP remains in place for the duration of the wound. The facility also failed to ensure proper PPE use for another resident on EBP who had an indwelling urinary catheter and a history of urinary tract infections. That resident’s orders required EBP and specified gown and gloves during catheter care, and his care plan showed he was on EBP due to the urinary drainage catheter. During observation, a hospice CNA provided catheter care and a bed bath while wearing only gloves and not a gown, despite the EBP sign on the door indicating gown and gloves were required for catheter care and bathing/dressing. The CNA then continued care without removing the gloves and touched the resident’s skin, clothing, and pillow. The resident’s records also showed three UTIs in the prior six months requiring antibiotic treatment.
Late Submission of Resident Assessments
Penalty
Summary
The facility failed to ensure resident assessment data were transmitted to the State within the required timeframe for 4 of 5 residents reviewed for resident assessments. The findings identified delayed or missing MDS submissions for R19, R51, R18, and R30. R19 was admitted to the facility and had an ARD at the end of a Medicare stay, but his discharge MDS had not been transmitted 142 days after discharge; the Final Validation Report showed the assessment was submitted late and included a warning that the submission date was more than 14 days after the required timeframe. R51 was admitted to the facility and later expired, but her discharge MDS had not been submitted 73 days after her expiration. R18 was admitted and later discharged, and her MDS was not submitted until 23 days after the ARD date. R30 was admitted to the facility, and her MDS was not submitted until 58 days after the ARD date. During interview, the MDS Coordinator Nurse stated that R19’s discharge MDS had not yet been submitted, R18’s end of Medicare stay MDS had been transmitted late, and R51’s discharge MDS had not yet been submitted because she had been on medical leave and a consulting company had covered during that time. The facility policy reviewed in 7/2025 stated that resident assessments are to be submitted in accordance with current federal and state submission timeframes.
Improper Mechanical Lift Transfer Performed With Untrained Caregiver
Penalty
Summary
The deficiency involves the facility’s failure to follow its own mechanical lift and safe lifting policies requiring at least two trained staff members to perform mechanical lift transfers and to ensure proper sling placement and security. Facility policies state that mechanical lifting devices require two staff, that staff responsible for direct resident care will be trained in the use of mechanical lifting devices, and that sling attachments and strap stability must be double-checked before lifting. The CNA job description also requires following established safety precautions when lifting and moving residents. Despite these requirements, a CNA and a private caregiver, who was not a facility employee and had no mechanical lift training, jointly performed a mechanical lift transfer for a resident who was severely cognitively impaired, dependent for ADLs including transfers, on hospice for Alzheimer’s disease, and assessed as high risk for falls with a need for two-person assistance. On the date of the incident, the CNA and the untrained private caregiver placed the resident into a mechanical lift to transfer from bed to recliner. The private caregiver attached the top loops of the sling to the lift, and the CNA attached the bottom loops. During the transfer, as they were nearly finished and preparing to place the resident into the recliner, the resident slipped out of the bottom of the sling and fell onto the buttocks on the floor. It was later recognized that the sling had not been properly placed between the resident’s legs, which allowed the resident to slip out. The resident, who had Alzheimer’s disease and was unable to verbalize pain, was sent to the hospital, where CT scans of the spine and head/brain and a pelvic X-ray were negative for fractures or injury; the resident sustained a superficial abrasion to the left ear. The CNA’s personnel file documented prior mechanical lift training and a subsequent performance correction notice for improperly placing a mechanical lift sling.
Failure to Ensure Safe Transfer Results in Resident Fall and Fracture
Penalty
Summary
A deficiency occurred when a resident with a history of falls, severe cognitive impairment, muscle weakness, and unsteadiness was not safely transferred using a mechanical lift device. The resident, who required substantial to maximal assistance for transfers and had a care plan indicating a high risk for falls, was being assisted by a CNA who did not use a gait belt during the transfer process. The CNA positioned the lift too close to the bed, making it difficult to lower the seat paddles, and subsequently moved the lift without the paddles in place. During this process, the resident let go of the bar and fell to the floor, resulting in a displaced fracture of the right femur. Interviews with staff revealed that the use of a gait belt was required during such transfers, and that the CNA was aware of this requirement but failed to implement it. The CNA also acknowledged that the resident had complained of arm pain prior to the transfer and that she should have considered using a different transfer method or sought additional assistance. Other staff members confirmed that a gait belt should always be used, especially for residents who are unpredictable or have a history of falls, and that two staff members may be needed for such transfers. Documentation and policy review showed that the facility's procedure for using the lift device included locking the casters, ensuring the resident's feet were on the platform, and using a gait belt to assist the resident in standing before lowering the seat paddles. The resident's care plan and assessment indicated a need for extensive assistance and highlighted her fall risk, but these precautions were not followed during the incident, directly leading to the resident's fall and injury.
Resident Fall Due to Inadequate Supervision and Bed Positioning
Penalty
Summary
A deficiency occurred when a resident with severe cognitive impairment and a history of falls was not safely positioned in bed during morning care. The resident required substantial to maximal assistance for mobility and was dependent on staff for all care, including the use of a mechanical lift for transfers. On the morning of the incident, a CNA raised the resident's bed to a high position for body mechanics and was providing care alone. While attempting to place a mechanical lift sling under the resident, the CNA moved to the opposite side of the bed, leaving the resident facing the open side without supervision or protective barriers such as side rails or a fall mat in place. During this time, the resident moved her legs and rolled off the bed, falling onto the concrete floor and sustaining a scalp laceration that required staples. The incident report and staff interviews confirmed that the bed was elevated, the resident was left unsupervised on the open side, and the fall mat was not properly positioned. The facility's own fall risk management policy identifies incorrect bed height and cognitive impairment as risk factors for falls, both of which were present at the time of the incident.
Inadequate Supervision and Fall Prevention
Penalty
Summary
The facility failed to adhere to its fall prevention program and provide adequate supervision for three residents, resulting in significant injuries. Resident R15, who has severe cognitive impairment and requires substantial assistance, experienced an unwitnessed fall from her wheelchair in the hallway, leading to nasal fractures. Despite being identified as high risk for falls, R15 was left unsupervised, contrary to the facility's Falling Star Program guidelines, which mandate that high-risk residents should not be left unattended. Resident R60, with a history of falls and severe cognitive impairment, suffered multiple falls, including two that resulted in hip fractures. The care plan for R60 did not reflect individualized interventions based on her fall history, and she was often left unsupervised, despite being identified as high risk for falls. The facility's failure to implement effective interventions and provide adequate supervision contributed to R60's repeated falls and injuries. Resident R18, who is cognitively intact but requires assistance with mobility, fell while being assisted by a CNA. The CNA momentarily turned away, leading to R18 sliding off the bed and sustaining a tibial fracture. This incident highlights a lapse in supervision and adherence to the care plan, which required one-to-one assistance for R18. The facility's failure to ensure continuous supervision during assistance contributed to the fall and subsequent injury.
Failure to Implement Enhanced Barrier Precautions
Penalty
Summary
The facility failed to implement Enhanced Barrier Precautions (EBPs) to prevent the spread of multi-drug resistant organisms (MDROs) among its residents. The facility's policy, dated August 2022, requires the use of gowns and gloves during high-contact resident care activities, such as dressing, bathing, and wound care, especially for residents with wounds or indwelling medical devices. However, during a facility tour, no residents were observed to be in isolation or have signs indicating EBPs. Additionally, staff members were observed performing care activities without the required personal protective equipment (PPE), such as gowns, during procedures like suprapubic catheter care and wound care. The facility's infection control preventionist confirmed that no residents had been placed under EBPs, despite several residents having conditions that warranted such precautions, including indwelling urinary catheters and pressure ulcer wounds. The infection control preventionist admitted to not implementing EBPs because of a lack of awareness of its mandatory nature. This oversight potentially affects all 73 residents in the facility, as documented in the facility's Roster Census Status.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 208 citations issued within 25 miles in the last 12 months — including the 5 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Rock Island
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Arcadia Care Rock Island | 0.8 mi | ★★★★★ | 1 | 0 |
| St Anthony's Nsg & Rehab Ctr | 1.5 mi | ★★★★★ | 10 | 0 |
| Allure Of The Quad Cities | 2.8 mi | ★★★★★ | 15 | 2 |
| Good Samaritan - Davenport | 3.4 mi | ★★★★★ | 11 | 0 |
| Harmony Davenport | 3.4 mi | ★★★★★ | 15 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
Built specifically for Friendship Manor.
100% money-back within 48 hours.
Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release October 2026) and official state health department websites.