Above average — CMS composite of the measures below.
The next survey window likely opens around December 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at The Village during CMS and state inspections, most recent first.
Two residents with intact cognitive status and significant care needs experienced undignified and disrespectful treatment from staff, including verbal abuse by a CNA and harsh, unhelpful behavior by an LPN. Both incidents involved staff using inappropriate language or tone during care, resulting in resident distress and failure to maintain a respectful environment.
A resident with a history of falls and impaired cognition suffered a wrist fracture after the facility failed to follow care plan interventions. The care plan required specific positioning of the bed and wheelchair, which were not adhered to, leading to the resident's fall. Staff interviews revealed a lack of awareness and adherence to the care plan, contributing to the incident.
The facility failed to implement Enhanced Barrier Protection (EBP) for residents with indwelling medical devices and wounds, as observed in four residents. Staff did not use gowns or proper hand hygiene during catheter care, and rooms lacked EBP signage. Additionally, mechanical lifts were not sanitized between uses, and there was confusion about cleaning protocols. The facility's infection control practices were not followed, as evidenced by improper handling and sanitation of equipment during urinary catheter care.
The facility failed to label and store food items properly, risking food quality and contamination. Unlabeled meat was found in the cooler, and various dry storage items lacked labels and dates. The Director of Food and Beverage acknowledged these issues, confirming non-compliance with the facility's labeling policy.
Failure to Ensure Resident Dignity and Respect During Care
Penalty
Summary
The facility failed to ensure that residents were treated with dignity and respect, resulting in two separate incidents involving two residents with intact cognitive status and significant care needs. In the first incident, a resident requiring maximal to dependent assistance for daily activities and with diagnoses including non-Alzheimer's dementia and Parkinson's was subjected to verbal abuse by a Certified Nurse Aide. The aide, during care related to incontinence, responded to the resident's complaints of pain by yelling profanities and telling the resident to "shut the fuck up." This interaction was overheard by a housekeeping staff member, who reported it to nursing leadership. The resident did not recall the incident during a subsequent interview. In the second incident, another resident with multiple chronic conditions and moderate assistance needs was subjected to harsh treatment by an LPN during the overnight shift. The LPN was observed standing in the doorway, yelling at the resident to stay in bed while the resident was crying. The lights were off in the room, and the resident's oxygen cannula was not in place, resulting in blue lips. The aide who discovered the situation noted that the LPN was known for being rude and unhelpful, and the resident later reported feeling bossed around and upset by the nurse's behavior. The resident described the nurse as acting "like a soldier" and using inappropriate language. Both incidents were corroborated by staff interviews and resident statements, indicating a pattern of staff failing to provide care in a manner that maintains or enhances residents' dignity and quality of life. The affected residents were observed to be alert and pleasant during follow-up interviews, but both had experienced distressing interactions with staff that did not honor their rights to respectful and dignified treatment.
Failure to Implement Fall Prevention Measures
Penalty
Summary
The facility failed to implement safety measures for a resident identified at risk of injury, leading to a deficiency. The resident, who had a history of heart failure, hypertension, fractures, dementia, seizure disorder, depression, and falls, was documented to have severely impaired cognition and required moderate assistance for mobility. The care plan specified the use of a front-wheeled walker and a wheelchair, with the bed positioned to assist standing and the wheelchair placed at the foot of the bed. However, these interventions were not consistently followed. On one occasion, the resident fell during the night while attempting to self-ambulate, resulting in a fractured right wrist. The nursing progress notes did not specify the position of the bed or the location of the wheelchair at the time of the fall. Observations later revealed that the bed was in the low position and the wheelchair was in the bathroom, contrary to the care plan. Staff interviews indicated a lack of awareness and adherence to the care plan interventions, contributing to the resident's fall and injury. The Director of Nursing and other staff acknowledged the importance of following care plan interventions to prevent falls and injuries. Despite this, there was a failure to consistently implement these measures, as evidenced by the resident's repeated falls and the incident leading to the wrist fracture. The facility's CNA Orientation Checklist directed staff to use the care plan to guide care for residents at risk of falls, but this was not effectively executed in practice.
Failure to Implement Enhanced Barrier Protection and Sanitize Equipment
Penalty
Summary
The facility failed to implement Enhanced Barrier Protection (EBP) practices for residents with indwelling medical devices and wounds. This deficiency was observed in four residents who required such precautions. For instance, Resident #21, who had an indwelling catheter, did not have EBP directives in their care plan, and staff did not use gowns or proper hand hygiene during catheter care. The resident's room lacked signage indicating the need for EBP, and the Director of Nursing (DON) acknowledged the absence of EBP practices throughout the facility. Additionally, the facility did not sanitize a multi-resident use mechanical lift between uses in two of the three households observed. Staff members were seen moving the lift between rooms without cleaning it, and there was confusion among staff about the cleaning protocol. The DON stated that mechanical lifts should be cleaned after each use, but this was not being followed, as evidenced by staff interviews and observations. The facility also failed to provide infection prevention practices during urinary catheter care for Resident #21. Staff members did not change gloves or perform hand hygiene when transitioning between different care tasks, and the equipment used was not properly sanitized. The facility's policy on catheter care was not adhered to, as the graduate cylinder used for measuring urine was placed on the floor without a barrier and not rinsed after use. These lapses in infection control practices were acknowledged by the DON and were not in line with the facility's policies.
Failure to Label and Store Food Properly
Penalty
Summary
The facility failed to properly label and store food items, which could compromise food quality and increase the risk of contamination and food-borne illness. During an initial tour of the main kitchen, surveyors observed several issues: unidentified meat wrapped in plastic wrap was found in the walk-in cooler without a label or date, stored below a sheet pan of uncooked meatloaf and beef patties. Additionally, plastic storage containers on a top shelf in dry storage were found without labels or dates to identify the product or indicate when they were transferred from their original packaging. Packages of used dry pasta were secured with a knot to close but lacked a date to show when they were opened. A plastic storage container of dry pasta and another of popcorn kernels were also found without labels or dates, and the lid to the popcorn kernel container was not completely secured. Furthermore, a used container of popcorn oil was observed in the plastic storage bin of popcorn kernels. The Director of Food and Beverage acknowledged these issues, confirming that all food should have been labeled appropriately according to the facility's policy.
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What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Illustrative
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Nursing homes near Indianola
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Good Samaritan - Indianola | 1.3 mi | ★★★★★ | 20 | 0 |
| Westview Of Indianola Care Center | 1.3 mi | ★★★★★ | 0 | 0 |
| Norwalk Nursing And Rehabilitation Center | 8.9 mi | ★★★★★ | 4 | 0 |
| Accura Healthcare Of Carlisle | 9.4 mi | ★★★★★ | 11 | 0 |
| Regency Care Center | 9.6 mi | ★★★★★ | 16 | 1 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.