Above average — CMS composite of the measures below.
A standard survey is most likely before around September 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Accura Healthcare Of Bancroft during CMS and state inspections, most recent first.
The facility did not accurately report licensed nurse coverage in its PBJ submission, as the DON's hours were omitted on several dates when the DON covered nursing shifts. This resulted in incomplete staffing data being submitted to CMS for a census of 18 residents.
Staff did not maintain required hot holding temperatures for certain foods during a meal service, with hashbrown patties and peppers and onions served below 135°F, contrary to facility policy. The issue was attributed to serving practices and challenges in keeping foods hot.
Staff failed to follow proper hand hygiene and food handling protocols during a meal service, including not washing hands after touching potentially contaminated surfaces and handling utensils and plates in a manner inconsistent with professional standards. The dietary manager acknowledged insufficient oversight, and the facility lacked a kitchen-specific hand washing policy.
The facility did not notify the Long Term Care Ombudsman of two residents' transfers to the hospital, despite facility policy requiring notification for all transfers and discharges. One resident with severe cognitive impairment was hospitalized for pneumonia and RSV, while another with moderate cognitive impairment was admitted for a hip fracture. The Administrator reported being unaware that hospitalizations required Ombudsman notification.
Two residents with cognitive impairment and dietary needs did not receive their food cut into bite-sized pieces as required by their care plans and physician orders. Instead, staff served large chunks of meat, and the dietary manager confirmed this did not meet the specified requirements.
Failure to Accurately Report Licensed Nurse Coverage in PBJ Submission
Penalty
Summary
The facility failed to submit accurate direct care staffing information to CMS through the Payroll Based Journal (PBJ) system for the reporting period of October 1st to December 31st. Specifically, the PBJ Staffing Data Report identified that the facility did not have licensed nurse coverage reported for four dates. Upon review, it was found that the Director of Nursing (DON) had covered the nursing shifts on those dates, but the DON's hours were not included in the PBJ submission. The facility census at the time was 18 residents. Interviews with the Administrator confirmed that the DON's hours were not reported to PBJ for the identified dates. The Administrator acknowledged that the omission was due to the use of an outdated reporting system, which led to company-wide errors in PBJ submissions. Facility procedures for PBJ compliance outlined steps for data assembly, validation, and submission, but these were not effectively followed, resulting in incomplete and inaccurate staffing data being reported to CMS.
Failure to Maintain Hot Food Holding Temperatures During Meal Service
Penalty
Summary
During a meal service, staff failed to maintain required hot holding temperatures for certain food items. Specifically, while all hot foods initially measured above 165 degrees, the hashbrown patties were later found to be at 131 degrees and the peppers and onions at only 91 degrees after being served. The cheddarwursts remained above the required holding temperature of 135 degrees. The hashbrown patties were removed from the oven and placed on top of the stove, and the peppers and onions were served from a pan on the stove, with the oven doors left open during service. The Dietary Manager acknowledged difficulty in keeping foods hot, which led to serving directly from the oven rather than using the stove top. Facility policy requires all hot foods to be held at a minimum of 135 degrees.
Failure to Follow Hand Hygiene and Food Handling Standards During Meal Service
Penalty
Summary
During a meal service, staff failed to adhere to professional standards for food handling and hygiene. A dietary aide was observed repeatedly entering and exiting the kitchen, handling fluids for residents, and accessing the refrigerator without washing her hands. Another staff member washed his hands before meal service but then placed his thumbs on the eating surface of plates while plating food, handled utensils by their handles and placed them on a cutting board, and used the same cutting board to cut up hot dogs for residents. This staff member also touched his face and ear during the meal service without washing his hands, and although he did not directly handle food after this, he did handle utensils that would be used by residents. The dietary manager acknowledged that closer observation of staff was needed to ensure proper hand hygiene and food handling practices. The facility did not have a hand washing policy specific to the kitchen, and the existing hand hygiene policy required hand washing as necessary to prevent cross contamination.
Failure to Notify Ombudsman of Resident Hospital Transfers
Penalty
Summary
The facility failed to notify the Long Term Care Ombudsman of two residents' transfers to the hospital, as required by facility policy. One resident with severely impaired cognition and multiple diagnoses, including coronary artery disease and non-Alzheimer's dementia, was admitted to the hospital for pneumonia and RSV. Another resident with moderately impaired cognition and diagnoses such as diabetes mellitus and a right artificial hip joint was hospitalized due to a right hip fracture. Review of the facility's tracking forms for Ombudsman notification showed that neither resident was listed for the relevant months in which their hospitalizations occurred. During staff interview, the Administrator stated she was responsible for Ombudsman notifications but was unaware that hospitalizations required reporting, believing only discharges to home or another facility needed to be reported. The facility's policy, however, specified that all transfers and discharges, including those to hospitals, must be reported to the Ombudsman. This discrepancy between policy and practice led to the deficiency.
Failure to Provide Food in Appropriate Form for Residents Needing Modified Diets
Penalty
Summary
The facility failed to provide food in a form designed to meet the individual needs of two residents. Both residents had documented cognitive impairments and required assistance with eating. Care plans and physician orders specified that their meats should be cut into bite-sized pieces to aid in self-feeding and ensure safety. However, during a noon meal service observation, staff cut the cheddarwurst into very large chunks for these residents, rather than the required bite-sized pieces. The dietary manager confirmed that the pieces were not appropriately sized as per the care plans and therapy recommendations. Documentation reviewed included care plans, diet rosters, and therapy communications, all of which indicated the need for cut-up meats. The kitchen's white board listed the residents requiring cut-up meat but did not specify the size or method. The administrator was unable to locate a policy on diet orders, and the dietary manager stated that they relied on nurse instructions and care plans. This lack of clear guidance and failure to follow individualized dietary instructions resulted in the deficiency.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Bancroft
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Titonka Care Center | 9.1 mi | ★★★★★ | 0 | 0 |
| Timely Mission Nursing Home | 14.5 mi | ★★★★★ | 1 | 0 |
| Algona Manor Care Center | 15.6 mi | ★★★★★ | 0 | 0 |
| Valley Vue Care Center | 15.7 mi | ★★★★★ | 4 | 0 |
| Good Samaritan - Algona | 15.8 mi | ★★★★★ | 4 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.