Above average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at University Crossing during CMS and state inspections, most recent first.
A resident with multiple health issues, including legal blindness, was observed with excessively long fingernails despite requesting assistance. Facility staff, including CNAs and an LPN, failed to provide necessary nail care due to unclear responsibilities and practices, leading to a deficiency in personal hygiene maintenance.
A resident with a history of respiratory and cardiac conditions was observed receiving oxygen at a flow rate of three liters per minute, contrary to the physician's order of four liters per minute. Facility staff, including an LPN and a CNA, failed to ensure the correct oxygen flow rate was administered, despite the facility's policy emphasizing accurate medication administration.
Deficiency in Resident Nail Care
Penalty
Summary
The facility failed to provide necessary fingernail care for a resident, leading to a deficiency in maintaining good grooming and personal hygiene. The resident, who was admitted with multiple diagnoses including surgical aftercare, heart failure, major depressive disorder, and legal blindness, was observed on multiple occasions with fingernails extending approximately 1/4 of an inch beyond the nail bed. Despite the resident's request for nail trimming due to fear of self-injury, the facility staff did not address the issue in a timely manner. Interviews with facility staff, including CNAs and an LPN, revealed a lack of clarity and action regarding the responsibility for nail care. CNAs were aware of the resident's long nails but were not permitted to trim them, while the LPN, being agency staff, was uncertain about the facility's specific practices for nail care. The facility's policy on Podiatry and Nail Care indicated that caregivers should monitor and provide nail care when needed, but this was not effectively implemented for the resident in question.
Failure to Administer Correct Oxygen Flow Rate
Penalty
Summary
The facility failed to provide respiratory care consistent with professional standards of practice and the resident's care plan for one resident observed for respiratory care. The resident, who had a history of acute respiratory failure with hypoxia, pulmonary hypertension, acute on chronic diastolic heart failure, chronic kidney failure - stage 4, atrial flutter, and dysphasia, was observed receiving oxygen at a flow rate of three liters per minute on multiple occasions. However, the physician's order specified that the resident should receive oxygen at a flow rate of four liters per minute via nasal cannula. Interviews with facility staff revealed a lack of adherence to the physician's orders. An LPN, who was responsible for the resident's care, confirmed that the oxygen flow rate was set incorrectly and acknowledged the discrepancy after checking the resident's orders. A CNA, familiar with the resident's care needs, reported that she had not noticed any inaccuracies in the flow rate. The facility's policy on medication administration emphasized the importance of administering medications safely and accurately, yet this standard was not met in the case of the resident's oxygen therapy.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 263 citations issued within 25 miles in the last 12 months — including the 7 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Jacksonville
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Vivo Healthcare University | 0.3 mi | ★★★★★ | 0 | 0 |
| Riverwood Center | 1.3 mi | ★★★★★ | 0 | 0 |
| Palm Garden Of Jacksonville | 1.9 mi | ★★★★★ | 12 | 0 |
| First Coast Health And Rehabilitation Center | 2.4 mi | ★★★★★ | 12 | 0 |
| Aviata At Jacksonville | 2.5 mi | ★★★★★ | 10 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.