Above average — CMS composite of the measures below.
The next survey window likely opens around September 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at The Preserve during CMS and state inspections, most recent first.
A facility failed to document and investigate a grievance concerning a resident's discharge, as raised by the resident's daughter. The daughter reported issues such as a distended bladder, elevated WBC, and incorrect medications. Despite the facility's policy requiring prompt investigation and documentation, the grievance was not logged, and the Director of Nursing did not document the investigation or communicate the resolution to the complainant.
Failure to Document and Investigate Grievance Regarding Resident Discharge
Penalty
Summary
The facility failed to properly document and investigate a grievance related to a resident's discharge process. The grievance was raised by the resident's daughter, who expressed concerns about her mother being discharged with a distended bladder, an elevated white blood cell count, and having received incorrect medications. Despite these concerns being communicated to the staff, there was no documentation of the grievance being reported to the Director of Nursing or the Social Service Director, nor was there any evidence of an investigation being conducted as per the facility's Grievance/Concern Policy. The facility's Grievance/Concern Policy requires that grievances be addressed promptly, documented, and investigated, with updates provided to the complainant. However, in this case, the staff member who received the complaint did not follow these procedures. The Director of Nursing conducted an investigation but failed to document the findings or communicate the resolution to the complainant, which is a requirement of the policy. Interviews with the Social Service Director and the Executive Director revealed that the grievance was not logged or tracked as required, and the Executive Director was not informed of the grievance. This lack of adherence to the grievance policy resulted in the facility's failure to ensure that the resident's daughter's concerns were properly addressed and resolved, as mandated by their own procedures.
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Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 119 citations issued within 25 miles in the last 12 months — including the 14 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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A prioritized, do-first checklist
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Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Fort Myers
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Gulf Coast Medical Center Skilled Nursing Unit | 2.3 mi | ★★★★★ | 0 | 0 |
| Eagleridge Health And Rehabilitation Center | 2.5 mi | ★★★★★ | 9 | 1 |
| Ambassador Healthcare At College Park | 4.4 mi | ★★★★★ | 11 | 2 |
| Fort Myers Rehabilitation And Nursing Center | 4.8 mi | ★★★★★ | 0 | 0 |
| Healthpark Care Center | 5 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.