Bentley Care Center
Inspection history, citations, penalties and survey trends for this long-term care facility in Naples, Florida.
- Location
- 875 Retreat Drive, Naples, Florida 34110
- CMS Provider Number
- 106062
- Inspections on file
- 13
- Latest survey
- November 21, 2024
- Citations (last 12 mo.)
- 0
Citation history
Health deficiencies cited at Bentley Care Center during CMS and state inspections, most recent first.
The facility failed to ensure proper oversight in nutritional assessments, as the CDM conducted initial assessments for residents with complex conditions without review by a Registered Dietitian. This was outside the CDM's scope of practice and affected the care of multiple residents.
The facility failed to maintain food safety standards, with issues in storage, preparation, and sanitation affecting all residents. Observations included improperly thawed turkeys, contaminated thickener, worn cooking equipment, inadequate sanitizing chemical levels, and improper food temperatures. The preparation area was heavily soiled, and staff failed to wear beard restraints, risking contamination.
The facility failed to properly dispose of garbage and refuse, as observed in the main Garbage/Refuse Area. The area was littered with raw garbage, medical waste, and personal protective equipment, emitting a strong odor and attracting insects. The administrator noted that overflowing dumpsters and improper compaction by staff might be contributing factors.
The facility's Administrator failed to ensure proper oversight of dietary services, as the Consultant Dietitian did not review initial nutrition assessments completed by the CDM, which was outside her scope of practice. This affected six residents and had the potential to impact all 67 residents in the facility.
The facility failed to maintain resident privacy by posting signs with private medical information on room doors, affecting multiple residents. Signs indicated conditions like fall risk and oxygen caution. The DON was aware but unsure who placed the signs, noting some were inaccurate.
Two residents were addressed with terms like "honey" and "sweetie" by staff, which they found patronizing and disrespectful. One resident, with pneumonia and malnutrition, expressed discomfort with a nurse's and a nurse practitioner's behavior. Another resident, with a UTI and catheter, was addressed similarly by a CNA who viewed patients as family. These actions reflect a lack of sensitivity to resident dignity.
A facility failed to ensure an LPN met professional standards for IV medication administration, as the LPN lacked IV certification. The issue was discovered during a review of the LPN's personnel file, which lacked documentation of the required certification. The LPN administered Cefazolin via a PICC line to a resident with serious medical conditions, but resigned when asked to provide certification. Interviews with facility staff confirmed the absence of the certification and highlighted expectations for staff to perform duties within their scope of practice.
A resident with Parkinson's Disease and Dementia experienced difficulty eating independently due to tremors, as the facility failed to provide adaptive utensils and drinking cups. The resident's care plan lacked interventions for adaptive equipment, despite significant weight loss and a diagnosis of Dyskinesia. An Occupational Therapy screening recommended weighted utensils and adaptive drinking solutions to ensure safety and independence.
The facility failed to ensure accurate nutritional assessments and interventions for three residents, leading to deficiencies in their care. A resident on hemodialysis did not have their fluid needs adjusted according to restrictions, and another malnourished resident's supplement intake was not documented. A third resident, also malnourished, was not consistently provided with snacks, resulting in a caloric deficit.
A facility failed to transcribe a physician's order regarding a pharmacy recommendation for a psychotropic medication for a resident with severe cognitive impairment. The consultant pharmacist recommended discontinuing the PRN use of Chlordiazepoxide HCl, but the physician opted to continue its use for 90 days. This decision was not transcribed into the resident's record, leaving the original open-ended order without a stop date. The DON explained that the facility holds monthly GDR meetings to discuss medications, but the failure to update the resident's record led to a deficiency.
The facility failed to limit PRN orders for psychotropic drugs to 14 days for two residents, leading to unnecessary medication use. One resident had a PRN order for Ativan without a stop date, and another had a PRN order for Chlordiazepoxide extended for 90 days without proper documentation. The consultant pharmacist's review did not identify these issues, and the Director of Nursing acknowledged the oversight.
A resident on dialysis with a fluid restriction of 1260 ml daily was found with a full water pitcher in their room, contrary to physician orders and facility policy. Observations also revealed that the resident's breakfast tray contained more fluids than prescribed. Staff interviews highlighted a lack of communication and understanding of fluid restriction protocols, contributing to the deficiency.
A resident with a PICC line had their dressing changed daily instead of weekly as ordered, and the dressing lacked a date. Observations and interviews revealed inconsistencies in the dressing change schedule, with the resident and his wife noting only one change since admission. An LPN admitted to not checking the dressing date, highlighting a failure in maintaining accurate medical records and following physician orders.
An LPN failed to follow infection control practices during medication administration for a resident. The LPN did not wear gloves or perform hand hygiene between administering a nasal spray, injecting insulin, and giving oral medications, contrary to the facility's guidelines. The LPN believed gloves were unnecessary as there was no blood involved.
An inspection revealed that several resident bathrooms had inoperable nurse emergency call systems due to cords being wrapped around handrails and blocked by trash containers. This affected residents needing assistance with toileting.
Inadequate Oversight in Nutritional Assessments
Penalty
Summary
The facility failed to ensure that clinical nutritional assessments were completed within the appropriate scope of practice and competencies for five out of six residents reviewed for nutrition. The Certified Dietary Manager (CDM) conducted initial nutrition assessments for residents without oversight or review by a Registered Dietitian, which is outside the CDM's scope of practice. The CDM was responsible for estimating daily nutritional needs, including calories, protein, and fluids, for residents with complex medical conditions such as acute kidney failure, anemia, dysphagia, cerebral infarction, dementia, and protein-calorie malnutrition. The CDM, who has been working at the facility since 2001, stated that she was responsible for completing all initial nutrition assessments, including those for high-risk residents. She collected nutritional data and used a formulary provided by the consultant dietitian to estimate residents' nutritional needs. However, she was unaware of the specific dietary guidelines and standards of practice she should be using, and she did not know her scope of practice regarding nutritional assessments. The consultant dietitian confirmed that she did not review all initial assessments completed by the CDM and only saw them during quarterly assessments. The report highlights specific cases where the CDM completed initial assessments without proper oversight. For instance, a resident with severe protein-calorie malnutrition was assessed by the CDM, who estimated their nutritional needs without review by a dietitian. This lack of oversight and adherence to professional standards of practice had the potential to affect the nutritional care of 67 residents in the facility's current census.
Food Safety and Storage Deficiencies
Penalty
Summary
The facility failed to adhere to professional standards for food service safety, affecting all 66 residents. During an inspection, several deficiencies were noted in the kitchen and food storage areas. The walk-in refrigerator had soiled and dust-laden fan covers and ceiling areas. Thawed turkeys were stored beyond the regulatory limit of 72 hours, and a powdered thickener was contaminated due to improper storage. Cooking skillets had worn Teflon surfaces, posing a contamination risk. Staff were observed drinking from open containers in the kitchen, risking contamination of clean surfaces and utensils. The sanitizing chemical levels in the 3-compartment sink and cleaning cloth buckets were below the required 150 PPM, and the dish machine hood and surrounding areas were rust-laden and moldy. Floor drains and the walk-in refrigerator floor were soiled with dried food matter and trash. In the satellite serving kitchen, cold food temperatures were not maintained at the required 41 degrees F, with chicken and turkey sandwiches recorded at 52 and 51 degrees F, respectively. This was confirmed with the Certified Dietary Manager. Additionally, the preparation area for soups was heavily soiled, with black carbon build-up on ovens and dried food matter on surfaces. A homemade beef base was improperly stored, with the kettle turned off overnight, failing to maintain the required holding temperature of 135 degrees F. A wire brush used for cleaning was worn, with wires potentially contaminating food. The walk-in freezer had a thick layer of ice build-up, with ice penetrating food containers, leading to freezer burn and contamination. Foods were improperly stored, with some directly on the floor and others on soiled wooden pallets. Freezer jackets were hung on food storage shelving, and preparation staff failed to wear beard restraints, risking hair contamination in food. These observations were documented with photographic evidence.
Improper Disposal of Garbage and Refuse
Penalty
Summary
The facility failed to properly dispose of garbage and refuse, as observed during a tour of the main Garbage/Refuse Area. The area contained two commercial garbage/trash compactors and one open container for recyclables. The ground around these containers was covered with raw garbage, trash, medical personal protective equipment, medication containers, and medical waste products, making it difficult to walk around. The area emitted an offensive rotting garbage odor and was infested with flying insects. Numerous bags of garbage and trash were broken open and spilling contents before entering the compacting area, and the compactor itself was filled with open garbage, trash, and flying insects. The administrator suggested that the overflowing dumpsters and staff not ensuring proper compaction of garbage/trash bags before leaving the refuse area might be the reasons for the improper disposal. Additionally, the open container designated for recyclables was found to contain open garbage and trash bags. These observations were confirmed by the surveyor with the administrator after the tour.
Deficiency in Dietary Services Oversight
Penalty
Summary
The Administrator of the facility failed to ensure effective and efficient use of resources to maintain the highest practicable well-being of residents, specifically in the area of dietary services. The Consultant Clinical Dietitian did not provide dietary services, supervision, and oversight in accordance with State and Federal Guidelines. The Certified Dietary Manager (CDM) was completing initial nutrition assessments for residents, which was outside her scope of practice. This issue was identified for six residents reviewed for nutrition, with the potential to affect all 67 residents in the facility. The facility's Consultant Dietitian Agreement required regular visits to ensure compliance with regulations, but the Consultant Dietitian only visited the facility every two months and did not review initial nutrition assessments completed by the CDM. The Administrator was unaware that the Consultant Dietitian needed to complete these assessments and did not verify the CDM's scope of practice. Interviews revealed that the CDM had been completing initial nutrition assessments without oversight, and the Administrator did not address this in care meetings, leading to a deficiency in dietary services oversight.
Failure to Maintain Resident Privacy with Posted Medical Information
Penalty
Summary
The facility failed to maintain resident privacy by posting signs with private medical information on the entrance doors to their rooms. During an initial tour, a surveyor observed that 39 rooms had signs indicating various medical conditions and precautions such as fall risk, general caution, caution oxygen, swallow caution, sight impaired, hearing impaired, and no additional liquids. This affected 12 residents in the final sample and had the potential to affect 27 additional residents. Specific examples included signs for fall risk, hearing impairment, and oxygen caution, among others. An interview with the Director of Nurses (DON) revealed that she was aware of the issue and did not agree with the presence of these signs. She stated that she did not know who was responsible for placing the signs, suggesting it could be a certified nursing assistant or a nurse. The DON also mentioned that some signs did not even match the resident's actual condition, indicating a lack of accuracy and oversight in the process of posting these signs.
Failure to Respect Resident Dignity
Penalty
Summary
The facility failed to treat residents with respect and dignity, as evidenced by the interactions with two residents. Resident #26, who was admitted with pneumonia and severe protein-calorie malnutrition, was observed being addressed as "honey" multiple times by a registered nurse during a routine check. The resident expressed discomfort with this form of address and also mentioned feeling patronized by a nurse practitioner who would get too close and pat her on the head. Despite her discomfort, the resident did not feel comfortable voicing her concerns directly to the staff. Similarly, Resident #18, who was admitted with a urinary tract infection and had an indwelling catheter, was addressed as "sweetie" by a certified nursing assistant during catheter care. The CNA, who has worked at the facility for several years, admitted to using such terms of endearment, explaining that she views her patients like family. These interactions demonstrate a lack of awareness and sensitivity to the residents' preferences and dignity, as confirmed by another staff member who acknowledged that such terms could be considered a dignity issue.
LPN Lacked IV Certification for PICC Line Administration
Penalty
Summary
The facility failed to ensure that the services provided by a Licensed Practical Nurse (LPN) met professional standards of quality, specifically in the administration of intravenous (IV) medication. The deficiency was identified during a review of the personnel file of an LPN, referred to as Staff B, who was responsible for administering IV therapy to a resident with a Peripherally Inserted Central Catheter (PICC). The review revealed that there was no IV certification on file for Staff B, which is a requirement according to the Florida Board of Nursing's standards for LPNs administering IV therapy. The incident involved Resident #264, who was admitted to the facility with serious medical conditions including acute and subacute infective endocarditis, bacteremia, and sepsis due to Methicillin Susceptible Staphylococcus Aureus. During an observation of a medication pass, Staff B was seen administering Cefazolin intravenously to the resident. Although the LPN followed proper procedures during the administration, the lack of documented IV certification raised concerns about the nurse's qualifications to perform such tasks. Interviews with the Director of Nursing and the Administrator confirmed that they were unable to provide the required IV certification for Staff B. The LPN resigned immediately when asked to provide the certification. The Director of Human Resources stated that while they ensure all licenses are current during the hiring process, they expect staff to perform duties within their scope of practice and alert appropriate personnel if there are any conflicts. However, the absence of the IV certification in the personnel file indicated a lapse in verifying the LPN's qualifications for administering IV therapy.
Failure to Provide Adaptive Eating Utensils for Resident with Parkinson's
Penalty
Summary
The facility failed to provide adaptive eating utensils and drinking cups to maintain the independence of a resident with Parkinson's Disease and Dementia. During a lunch meal observation, the resident was noted to have shaking and tremors, which caused difficulty in eating independently with regular silverware and drinking from a glass cup. The resident's clinical record indicated a significant weight loss and a lack of intervention for adaptive eating or drinking equipment in the care plan, despite the resident's diagnosis of Parkinson's Disease with Dyskinesia. The surveyor discussed the issue with the facility's administrator, who arranged for an Occupational Therapy screening. During the screening, the therapist only assessed the use of weighted utensils and did not include a weighted knife or adaptive drinking cups. The resident was able to eat some foods independently with the weighted utensils but continued to use a glass cup for drinking, posing a safety concern. The Occupational Therapy screening recommended the use of straws, a Sippy Cup, and weighted utensils to maintain the resident's safety and independence in self-feeding.
Nutritional Assessment and Intervention Deficiencies
Penalty
Summary
The facility failed to ensure accurate nutritional assessments and appropriate interventions for three residents, leading to deficiencies in their nutritional care. Resident #55, who was admitted with acute kidney failure and anemia, was on hemodialysis and had a fluid restriction order. However, the Certified Dietary Manager (CDM) did not adjust the resident's daily fluid needs to reflect the fluid restrictions, nor did they educate the resident on these restrictions. Additionally, the CDM failed to follow up with the dialysis dietitian to discuss a nutritional plan of care. Resident #6, diagnosed with dysphagia and cerebral infarction, was identified as malnourished. Despite being prescribed Boost supplements twice a day, the facility did not document the percentage of the supplement consumed daily. There were also missing data for meal intake on multiple days. The CDM acknowledged that the intake of supplements was not always recorded and that communication with nursing staff regarding the resident's intake was inconsistent. Resident #26, who was malnourished and had a BMI of 13, was not consistently provided with snacks as ordered. The resident expressed concern about the long intervals between meals and the lack of snacks unless requested. The CDM did not document follow-up on the resident's snack intake or supplement consumption, and there was no specific snack roster for residents. The CDM also failed to ensure that the resident's caloric intake met the estimated needs, resulting in a significant caloric deficit.
Failure to Transcribe Physician's Order for Psychotropic Medication
Penalty
Summary
The facility failed to transcribe a physician's order regarding a pharmacy recommendation for a psychotropic medication for one resident, leading to a deficiency in pharmaceutical services. The resident in question was admitted with diagnoses including dementia, anxiety, and depression, and had a severe cognitive impairment as indicated by a mental status score of 0. The consultant pharmacist recommended discontinuing the PRN use of Chlordiazepoxide HCl, but the physician decided to continue its use for 90 days, citing that the benefits outweighed the risks. However, this decision was not transcribed into the resident's record, leaving the original open-ended order without a stop date. During an interview, the Director of Nursing (DON) explained that the facility holds monthly gradual dose reduction (GDR) meetings to discuss medications and pharmacy recommendations. The attending physician is aware of these meetings but prefers the facility to discuss recommendations with the Psychiatric APRN. After these meetings, the DON informs the physician of recommended changes and takes telephone orders to enter into the resident's record. In this case, the failure to transcribe the physician's order following the pharmacist's recommendation resulted in a deficiency in the facility's pharmaceutical services.
Failure to Limit PRN Psychotropic Medication Orders
Penalty
Summary
The facility failed to ensure that PRN orders for psychotropic drugs were limited to 14 days for two residents, leading to unnecessary medication use. Resident #53 was admitted with cerebral atherosclerosis exacerbation and vascular dementia and had a PRN order for Ativan without a stop date. Despite non-pharmacological interventions failing multiple times, the PRN use of Ativan continued as the benefit was deemed to outweigh the risk. The consultant pharmacist noted that PRN psychotropics require a stop date, and the facility had been advised to implement this. However, the order was not evaluated by the consultant pharmacist until it was eventually discontinued due to non-use. Resident #22, diagnosed with dementia, anxiety, and depression, had a PRN order for Chlordiazepoxide without a stop date. The consultant pharmacist recommended discontinuing the PRN use per guidelines, but the physician extended the use for 90 days, citing that the benefit outweighed the risk. The consultant pharmacist's review failed to identify the continued PRN use without a stop date. The Director of Nursing acknowledged the oversight during an interview, noting that the issue should have been identified during the consultant pharmacist's review.
Failure to Adhere to Fluid Restriction for Dialysis Resident
Penalty
Summary
The facility failed to adhere to the physician's order for fluid restriction for a resident undergoing dialysis. The resident, who was admitted with acute kidney failure and anemia, was on a fluid restriction of 1260 milliliters daily, divided between nursing and dietary allocations. Despite this, observations revealed a full 32-ounce water pitcher in the resident's room, contrary to the physician's order and facility policy, which required the removal of water pitchers for residents on fluid restrictions. Additionally, the breakfast tray provided to the resident contained more fluids than prescribed, with 10 ounces of hot tea instead of the allowed 4 ounces. Interviews with staff indicated a lack of communication and understanding regarding the fluid restriction orders. A Certified Nursing Assistant admitted to providing water pitchers without verifying fluid restrictions, relying on door signs and nurse updates. A Licensed Practical Nurse confirmed the use of door stickers to alert staff about fluid restrictions but was unaware of the specific fluid breakdown for meals, which was the responsibility of the dietary department. This lack of coordination and adherence to the fluid restriction protocol led to the deficiency identified by the surveyors.
Inaccurate Documentation and PICC Line Management
Penalty
Summary
The facility failed to maintain complete and accurate medical records for a resident with a peripherally inserted central catheter (PICC) who was under transmission-based precautions. The resident, who was admitted with diagnoses including acute and subacute infective endocarditis, bacteremia, and sepsis, had specific physician orders for PICC line care. These orders included changing the PICC dressing weekly on Tuesdays and monitoring the IV site every shift. However, the medication administration summary revealed that the dressing was changed daily instead of weekly, and there was no documentation explaining the deviation from the physician's orders. Observations of the resident's PICC dressing on two separate occasions showed that the dressing was clean, dry, and intact but lacked a date, which is a critical component of proper PICC line management. Interviews with the resident, his wife, and a staff LPN confirmed inconsistencies in the dressing change schedule. The resident and his wife reported that the dressing had been changed only once since admission, while the LPN admitted to not checking the date on the dressing and acknowledged that it should have been changed on a specific day, indicating a lapse in following the prescribed schedule.
Infection Control Deficiency During Medication Administration
Penalty
Summary
The facility failed to implement appropriate infection prevention and control practices during medication administration for a resident. The facility's policy on standard precautions for infection control, revised in September 2017, requires gloves to be worn whenever exposure to blood, body fluids, or mucous membranes is anticipated. Additionally, the facility's best practice guidelines for medication administration specify that hand hygiene should be performed and gloves worn during procedures such as insulin administration and nasal spray administration. During an observation of medication administration, an LPN did not adhere to these guidelines. The LPN performed hand hygiene before entering the resident's room but did not wear gloves or perform hand hygiene between administering a nasal spray, injecting insulin subcutaneously, and administering oral medications. The LPN justified her actions by stating that gloves were not necessary as there was no blood involved, indicating a misunderstanding of the facility's infection control policies.
Inoperable Emergency Call Systems in Resident Bathrooms
Penalty
Summary
During an inspection of the East Wing on the second floor, it was observed that 6 out of 13 resident room bathrooms had inoperable nurse emergency call systems. The call bells in these bathrooms were wrapped around wall-mounted handrails, rendering them non-functional when pulled. Additionally, the cords were positioned such that they exceeded the minimum requirement of 4 inches from the floor, and bathroom trash containers were obstructing access to the pull cords. This deficiency affected residents requiring varying levels of assistance with toileting, including those needing minimum to maximum assistance and those who were dependent on staff.
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Surveyors found that the facility failed to comply with 42 CFR 483.73(a) by not conducting the required annual review and update of its Emergency Preparedness (EP) plan. During record review, no documentation showed that the EP plan had been reviewed or updated within the past year, and the Administrator confirmed that the Emergency Management Plan had not been reviewed or revised as required.
Surveyors found that smoke/fire-rated enclosures were not properly maintained, with penetrations in smoke barriers in several general storage rooms across multiple smoke compartments. The Maintenance Director stated that insulation and fiberglass were used to pack and cover these holes but could not confirm that the materials were approved for fire-rated construction. Inspectors observed penetrations covered with fiberglass and noted a hole in one fiberglass panel in a storage room, resulting in a deficiency under NFPA 101 requirements for smoke barrier construction.
Surveyors found that fixed patient-care electrical equipment was not properly maintained or inspected in accordance with NFPA 99. In one room, a bedside remote had mismatched insulation and exposed wiring, and in another room, a call button receptacle had exposed low-voltage conductors. The Maintenance Director acknowledged both issues and reported that new bed remotes had been received but not yet installed.
Surveyors found that the facility failed to maintain a safe, clean, and homelike environment, with strong, persistent urine and feces odors noted throughout multiple halls and confirmed by staff. On two nursing units, hallways and resident rooms contained torn flooring, food debris, broken blinds, dirty and leaking toilets and sinks, rusted and corroded fixtures, missing outlet covers with oxygen concentrators plugged in, exposed light sockets, unmade and visibly soiled beds, and black, mold-like substances on walls and around toilet bases. Bathrooms had missing ceiling tiles, cracked door facings with brown stains, used briefs and torn toilet paper on floors, and toilets with brown or rust-like buildup. Outside, the patio and fencing area had broken and rotted railings, exposed rusted nails, fallen palm fronds, and overgrown vegetation, and the Administrator acknowledged the area was not safe for residents. Housekeeping and maintenance staff described daily cleaning and a work-order process, but the Maintenance Director reported being unaware of many of the observed issues, and the DON confirmed there was no specific environmental cleaning policy despite job descriptions and a general policy requiring a safe, sanitary, and comfortable environment.
A resident exited the building through a bedroom window, walked off the property, and was observed and redirected by staff with assistance from law enforcement, who encountered the resident down the road and helped escort the resident back. The facility’s internal documentation lacked staff or witness statements and characterized the event as the resident remaining on facility grounds without injury. Despite the resident’s account, a police report, and a maintenance staff report confirming that the resident left the premises and that law enforcement responded, the DON did not report the incident to required state and federal agencies, even though the DON acknowledged that any incident involving law enforcement response must be reported.
A resident with moderate cognitive impairment and a history of stroke was repeatedly observed over several days in visibly soiled clothing and bedding, with a strong urine odor, despite stating multiple times that he had requested assistance with changing and hygiene. Documentation indicated he was independent with toileting and personal hygiene and only occasionally incontinent, but his care plan lacked detail on the level of assistance needed, while an LPN reported he actually required staff help with bathing, grooming, toileting, and care. Laundry practices involved leaving clean, labeled clothing bagged in the linen room for nursing staff to distribute rather than returning it directly to rooms, and the DON reported that staff were expected to round every two hours and as needed to keep residents clean and dry, although there were no written ADL or resident care policies in place.
Surveyors observed four full O2 cylinders on one nursing unit stored unsecured directly on the floor under a sign labeled "FULL CYLINDERS" instead of in a secured storage rack. The ADON confirmed the cylinders were full and should not be on the ground. Reference to NFPA 99 showed that freestanding cylinders must be protected from damage and properly chained or supported in a stand or cart. The DON and Maintenance Director both acknowledged that O2 cylinders are required to be stored in a secure rack, should never be on the floor, and that unsecured cylinders on the floor present a safety risk.
A resident with multiple cardiopulmonary conditions and a documented full code status was found unresponsive without pulse or respirations during the night shift. A CNA notified the RN, who either instructed CNAs to clean and cover the resident or, per her and an LPN’s account, called a code blue and performed CPR with the LPN for about 20 minutes before stopping, without calling 911. The RN believed the resident was on hospice and did not verify code status, then notified the DON, provider, and family instead of EMS. Several hours later, after the DON called the facility and asked whether 911 had been contacted, the RN called 911 and briefly reinitiated CPR shortly before EMS arrived and pronounced the resident deceased, documenting postmortem changes. The facility’s investigation and root cause analysis found that staff failed to follow policy requiring immediate EMS activation and continuous CPR for full code residents until EMS arrival, leading to an Immediate Jeopardy finding.
A resident with full code status was found unresponsive without respirations or pulse during the night shift. An RN and an LPN initiated CPR but did not activate EMS, and they discontinued CPR after about 20 minutes. The RN, who lacked documented orientation and competency assessment and had obtained BLS certification through a fully online, non–instructor-led course, pronounced the resident deceased without authority and later stated she believed the resident was on hospice and did not verify code status. The LPN’s BLS certification was expired, and a CNA with an expired BLS certification performed several chest compressions despite facility policy that CNAs were not to perform CPR. The RN had not participated in documented code blue drills, and leadership confirmed that required clinical orientation and skills competencies had not been completed for her, leading surveyors to determine that staff were not adequately trained or competent to respond to a cardiopulmonary arrest for a full code resident, resulting in an Immediate Jeopardy finding.
Surveyors found multiple instances of improper use of relocatable power taps (RPTs) and extension cords during a facility tour with the Maintenance Director. In the social services office, an RPT was plugged into another RPT connected to a wall outlet, with the cord running across a walkway and taped to the floor. In the multipurpose room, a television was plugged into an extension cord, and in the MDS office, an RPT was plugged into another RPT with an outlet adapter in use. These conditions did not comply with NFPA 101, NFPA 99, and NFPA 70 standards governing electrical equipment, power strips, and extension cords.
Failure to Annually Review and Update Emergency Preparedness Plan
Penalty
Summary
Surveyors identified a deficiency related to the facility’s Emergency Preparedness (EP) Program under 42 CFR 483.73(a). During record review at 4:00 PM, surveyors examined the facility’s EP documentation and found no evidence that the emergency preparedness plan had been reviewed or updated on an annual basis as required. The regulation mandates that LTC facilities develop and maintain an emergency preparedness plan that is reviewed and updated at least annually to comply with applicable Federal, State, and local emergency preparedness requirements. In an interview, the Administrator acknowledged that the facility’s Emergency Management Plan had not been reviewed or updated. No documentation was provided to show that the required annual review and update of the EP plan had occurred. The deficiency is based solely on the lack of documented annual review and update of the emergency preparedness plan by facility administration; no specific resident cases or clinical events were described in the report.
Plan Of Correction
Preparation and/or execution of the Plan of Correction does not constitute admission or agreement of the provider of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. The Plan of Correction is prepared and/or executed solely because it is required by the provision of Federal and State law. Facility EP was reviewed and signed off on by the DON, Maintenance Director and Administrator. The facility has determined that all residents have the potential to be affected. An in-service education program will be conducted by the administrator. The administrator will conduct monthly random checks to verify completed documentation.
Improper Repair of Smoke Barrier Penetrations in Multiple Smoke Compartments
Penalty
Summary
Surveyors identified a deficiency in the facility’s maintenance of smoke/fire-rated enclosures, specifically related to penetrations in smoke barriers in multiple smoke compartments. During an interview, the Maintenance Director reported that insulation was used to pack holes and then covered with fiberglass in general storage rooms in smoke compartments 1, 2, and 3, but was unable to confirm whether these materials were approved for use in fire-rated walls. Subsequent observation showed that the penetrations were indeed covered with fiberglass, and one general storage room in smoke compartment 2 had a hole in one of the fiberglass panels. The report states that this failure to properly maintain penetrations through smoke/fire-rated construction could allow smoke and flammable gases to spread to other areas and cause the smoke/fire-rated construction to fail to perform as designed.
Failure to Maintain and Inspect Patient-Care Electrical Equipment
Penalty
Summary
Surveyors identified a deficiency in the facility’s compliance with NFPA 99 requirements for testing and maintaining fixed patient-care electrical equipment. During an observation in one resident room, the bedside remote was found to have two different types of insulation and exposed wiring. In another resident room, the call button receptacle was observed with exposed low-voltage conductors. These conditions were noted during a survey of two of six smoke compartments. During an interview conducted at the time of the observations, the Maintenance Director stated that the facility had just received a new shipment of bed remotes and had not yet replaced the existing ones. The Maintenance Director also acknowledged the issue with the exposed conductors at the call button receptacle. The surveyors cited this as a failure to properly inspect and maintain fixed patient care electrical equipment in accordance with NFPA 99 (2012 Edition), sections 10.3 and 10.5.2.1.
Widespread Odors and Environmental Disrepair in Resident Care Areas
Penalty
Summary
Surveyors identified that the facility failed to provide a safe, clean, comfortable, and homelike environment as required by 42 CFR 483.10(i). Upon entrance to the building on multiple days, surveyors noted a strong, pungent odor of urine and feces throughout the facility, with the odor particularly strong on the 200, 300, and 400 halls. Staff interviews confirmed that the building "usually smells like" urine, and staff attributed the odor to residents defecating and urinating on the floor, an old building structure, and cleaning products that sanitize but do not deodorize. Housekeeping staff reported that they clean resident rooms daily but that nursing staff must first clean fecal and urine waste before housekeeping can sanitize, and delays by nursing staff in doing so postponed housekeeping’s ability to address the odors. On the 300 unit, surveyors observed multiple environmental and sanitation issues in resident rooms and bathrooms. The hallway had torn flooring, food particles, and a butter knife on the floor. Individual rooms had food debris, a straw on the floor, and broken blinds. Bathrooms contained dark brown stains on walls, rusted ceiling tile trim, toilets with brownish substances inside, and wet floors around toilets. Trim was missing around toilet bases, exposing a black, mold-like substance. Corroded and rusted sink faucet handles, leaking faucets, rusted pipes under sinks with buildup of corrosion, and rusted sprinklers were observed. Some toilets and three-in-one commodes had duct tape on them, and bathroom walls had black, mold-like substances. Doors and door facings showed rust, scrape marks, chipped and peeling paint, and exposed wood. In some rooms, electrical outlets had no covers while oxygen concentrators were plugged into them, boards covered windows, light fixtures over beds lacked covers with sockets exposed, and one fixture had only one bulb. A resident bed appeared dirty with a black substance on it, and dresser drawers were broken with drawer fronts on the floor. On the 400 unit, surveyors again noted a strong odor of urine upon entry and found additional environmental deficiencies. Bathrooms had missing ceiling tiles, broken emergency light covers with no pull strings, and toilet tank covers that did not fit properly, exposing the inside of the tank. In one bathroom, torn toilet paper and used briefs were lying in the corner of the floor, and toilets had brown, rust-like substances inside the bowls. Door facings appeared cracked with brown substances along the sides, and toilets had brownish-black buildup around the bases with broken, peeling trim. Light bases on walls had rust-like appearances, multiple rooms had broken or missing blinds, and some outlets lacked covers while oxygen concentrators were plugged into them. Some rooms had unmade beds, exposed wires at outlets, toilets with dark brown-black rings around the base and flooring, uncovered light fixtures, leaking sinks with rusted pipes, loose flooring, loose toilet seats, and dry red substances on door frames. Surveyors also observed deficiencies in the outdoor patio area adjacent to the locked unit. The gate code was broken, and a resident lock was placed on the gate. The patio and surrounding fencing had fallen palm fronds on the grass, broken and rotted wooden fence railings, unsteady railings, and multiple exposed rusted nails protruding from the railings where boards were broken or detached. Overgrown trees and bushes from the perimeter extended through the fence railings. When asked, the Administrator acknowledged that the area was not safe for residents and stated that they planned to have it redone in the future. The Maintenance Director reported that he and one other maintenance person relied on work orders and verbal reports to identify needed repairs and stated he was not aware of the specific room and equipment issues on the 300 and 400 units. Housekeeping staff stated they would report broken items via a work order book or text to maintenance, but one housekeeper, who cleaned the 400 unit daily, denied noticing stains or biohazard-like materials on walls and door frames despite the surveyors’ observations. Review of facility documents showed that the housekeeper job description required staff to maintain assigned work areas in a clean, safe, comfortable, and attractive manner and to report maintenance problems noted during cleaning. A facility policy titled "Policies and Practices - Control" stated that the facility must maintain a safe, sanitary, and comfortable environment for personnel, residents, visitors, and the public. The DON stated that blinds had been changed out and new cabinets and door handles purchased, and that staff were directed to use standard precautions when cleaning rooms, but also stated there was no policy specific to cleaning the environment. These observations and interviews demonstrated that the facility did not maintain sanitary, orderly, and comfortable interior conditions, did not adequately control offensive odors, and did not ensure that the physical environment, including resident rooms, bathrooms, and outdoor areas, was maintained in a safe, clean, and homelike condition as required by regulation.
Failure to Report Elopement Incident Involving Law Enforcement
Penalty
Summary
The deficiency involves the facility’s failure to report an elopement incident to required state and federal agencies as mandated by 42 CFR 483.12(c). On the referenced date, Resident #5 exited the building through his bedroom window around 12:15 PM and walked across the facility property toward the perimeter fence. A CNA observed the resident outside and called for assistance, after which staff redirected and escorted the resident back into the building and placed him on one-to-one supervision. The facility’s internal incident documentation noted the window exit and subsequent maintenance inspection of the window seals but did not include any staff or witness statements. The DON later stated that the resident never left facility grounds and was returned without injury, and therefore the incident was not considered reportable. However, interviews and external records showed that the resident did leave the facility premises and that law enforcement was involved. Resident #5 recalled being outside the facility, being brought back by staff and a “police man,” and being told by the officer not to leave again. A police report from the local police department confirmed an encounter with the resident outside the facility and that an officer assisted staff in escorting him back. Maintenance staff (Staff G) also reported that the resident climbed out the window, left the facility property, and was stopped “down the road,” then redirected back with law enforcement assistance. In interviews, the DON initially denied that law enforcement had been notified or involved, then later acknowledged that law enforcement had responded but asserted they did not come into the facility. The DON also confirmed awareness that any incident in which law enforcement investigates or responds is required to be reported, yet the elopement and law enforcement involvement were not reported to the State Survey Agency or other required officials within the required time frames.
Failure to Provide Timely ADL and Hygiene Care to a Dependent Resident
Penalty
Summary
Surveyors found that the facility failed to provide necessary ADL care, including grooming and hygiene, to a dependent resident over multiple days. The resident was repeatedly observed in visibly soiled clothing with a strong odor of urine, first standing in his doorway holding onto a wheelchair with wet navy pants saturated down to his calves, stating he had been waiting for staff to change his clothes. More than an hour later the same day, he remained in the same soiled pants and shirt while seated in a wheelchair near the nurses’ station. The following day, he was again observed wearing the same soiled clothes, smelling of urine, with his shirt stained with food and a dark liquid. His room had a strong urine odor, his bed was soiled with urine, and only two pairs of pants were seen on a chair with no other clothing available in the room. On a subsequent observation, he was seated on the edge of his bed wearing different pants and no shirt, with yellow-stained sheets beneath him and his previously soiled clothes on the floor; he reported that he had requested assistance but no staff had come, so he changed himself. Record review showed the resident had a history of stroke and repeated unspecified conditions, with a recent Quarterly MDS indicating moderate cognitive impairment (BIMS score of 10). The MDS documented him as independent for toileting, showering, personal hygiene, and related ADLs, and only occasionally incontinent, but his care plan did not specify the level of assistance he required for incontinence care and other ADLs. In contrast, an LPN familiar with the resident stated he required staff assistance with bathing, grooming, toileting, and care, and that he did not refuse such assistance and appropriately requested help. The LPN also explained that personal clothing was laundered at the facility and left bagged in the linen room for nursing staff to distribute, rather than being returned directly to resident rooms. The DON stated that staff were expected to follow best practices, including rounding every two hours and as needed to keep residents clean and dry, and acknowledged that all residents required some level of assistance with ADLs. The DON further stated the facility had no written ADL, resident care, or quality of care policies, despite these expectations.
Unsecured Storage of Full Oxygen Cylinders on Nursing Unit
Penalty
Summary
Surveyors found that the facility failed to ensure safe storage of oxygen cylinders on the West 1 unit. At 9:03 a.m., four full oxygen cylinders were observed stored unsecured directly on the ground rather than in the designated secured cylinder storage rack, under a sign labeled "FULL CYLINDERS." Photographic evidence was obtained of this condition. At 9:18 a.m., the ADON confirmed that the four cylinders were full and acknowledged they should not be stored on the ground. Review of NFPA 99 (2021) 11.6.2.3(11) indicated that cylinders must be protected from damage and that freestanding cylinders must be properly chained or supported in a proper stand or cart. Later that day, the DON stated that oxygen cylinders should be stored in a secure rack and never directly on the ground, and acknowledged that unsecured cylinders on the floor were a safety risk. The Maintenance Director also confirmed that oxygen cylinders should be in a secure rack and never stored directly on the ground, stating that cylinders stored on the floor can tip over and cause damage. These observations and interviews demonstrated noncompliance with regulatory and NFPA standards for safe storage of oxygen cylinders.
Plan Of Correction
This plan of correction constitutes a written allegation of compliance for the deficiency cited. Submission of this plan of correction is not an admission that the deficiency exists or that one was cited correctly. This plan of correction is submitted to meet the requirements established by the State and Federal law. The four unsecured [R] cylinders on the West 1 unit were secured. The Nursing Department completed a baseline audit of [R] cylinder storage within the facility to ensure all [R] cylinders were secured and stored properly. Ongoing education will be completed with current facility staff regarding the facility's [R] storage policy and procedure; and will be completed during new hire and agency orientation to the facility by ADON/designee. Audits will be completed by the Director of Nursing/designee regarding adherence to the facility's [R] storage policy and procedure twice weekly x 4 weeks, then weekly x 4 weeks, then monthly x 4 months, or until continued substantial compliance has been met. Results of audits will be reported to the QAPI Committee on a monthly basis by the Director of Nursing/designee.
Failure to Provide Required CPR and Activate EMS for Full Code Resident
Penalty
Summary
The deficiency involves the facility’s failure to provide immediate and appropriate basic life support, including CPR, to a resident with a documented full code status when the resident was found unresponsive. The resident had diagnoses including a slow-progressing circulatory condition involving narrowing or blockage of vessels, a condition that restricts airflow and makes breathing difficult, and other listed conditions. The physician’s order specified “Full Code,” and the care plan documented that the resident was under court-ordered guardianship with wishes honored as full code. The facility’s policy required that in the event of cardiac or respiratory arrest, staff immediately call for assistance, overhead page a code, begin CPR in the absence of a valid DNR, and continue CPR until EMS assumes responsibility or the resident responds. On the night of the incident at approximately 2:00–2:07 a.m., a CNA found the resident unresponsive in bed and notified the RN on duty. One CNA’s written statement indicated that the RN said she already knew the resident was going to die and instructed the CNA to clean and cover the resident. Another CNA’s account stated that the RN came to the room, took vital signs, and then instructed her to clean the resident. The RN’s own written statement and interview indicated that she called a code blue, that an LPN brought the crash cart, and that they performed CPR for approximately 20 minutes. The LPN’s statement corroborated that a code blue was called, that he brought the crash cart, and that CPR was performed for about 20 minutes before the RN stopped and stated that the resident was gone or words to that effect. The RN acknowledged that the resident had no vital signs but was warm and not responding, and she stated that she believed the resident was on hospice and therefore did not call 911. After CPR was discontinued, the RN did not activate EMS and instead notified the DON, the provider, and the resident’s family. The DON documented receiving a message from the RN that the resident had no pulse and no blood pressure and that the assigned nurse had initiated CPR but was unable to revive the resident. The DON later received a text from the RN that the resident had expired. The DON stated that at approximately 6:00 a.m. she called the facility and asked if 911 had been called, and upon learning it had not, she instructed the RN to call 911. The RN then reinitiated CPR at around 6:00 a.m., approximately four hours after the resident was first found without pulse or respirations, and stated that they tried to do something until EMS arrived because EMS had to see them doing CPR. EMS records showed activation at 6:18 a.m., arrival at 6:27 a.m., and pronouncement of death at 6:31 a.m., with documentation that CPR was not attempted by EMS because it was considered futile and that the resident exhibited postmortem changes. The Medical Director confirmed that the resident was full code and stated that staff should have started CPR and called 911 and that CPR should not be done four hours after a resident is pronounced dead. The facility’s investigation and a root cause analysis concluded that the RN and LPN did not follow the facility’s established policy and procedure to call 911 and administer CPR to a full code resident until EMS arrival. The root cause was identified as the nurse’s belief that the resident was on hospice and her failure to check the resident’s code status as outlined in facility policy. The surveyors determined that the failure to immediately activate EMS and to continue CPR until EMS arrival for this full code resident constituted noncompliance with the requirement to provide basic life support and resulted in an Immediate Jeopardy determination.
Plan Of Correction
This plan of correction is submitted as required under Federal and State regulations and statutes applicable to long term care providers. This plan of correction does not constitute an admission of liability on the part of the facility, and such liability is hereby specifically denied. The submission of this plan does not constitute agreement by the facility that the surveyors' findings or conclusions are accurate, that the findings constitute a deficiency, or that the scope or severity regarding any of these deficiencies cited are correctly applied. Resident #1 no longer resides in the facility as of 4.7.26. This has the potential to affect all residents in the facility. All codes to 1.1.26 were reviewed to ensure protocol was followed. No outliers were noted. All licensed nurses received education from the Director of Nursing and/or nursing management on [R] policy and procedure and Florida [R] policy. This includes where to find the code status. Education addressed what to do for full code hospice residents. Education completed with CNA's that protocol is that they do not assist with [R] or breaths during a [R] event. All education will be added to new hire orientation. Code drills will occur 3 x weekly x 4 weeks, followed by 2 x weekly x 4 weeks, followed by 1 x weekly x 4 weeks. Results will be brought to QAPI to determine need for ongoing auditing.
Removal Plan
- Educated licensed nurses on CPR policy and procedure and Florida Do Not Resuscitate (DNRO) policy, including where to find code status and what to do for full code hospice residents; emphasized initiating emergency services immediately when resident is full code, continuing CPR until EMS arrives, and that nurses cannot pronounce death or stop CPR on a full code resident unless instructed by EMS.
- Implemented emergency response “Code Blue” drills on all three shifts, including full code and full code hospice scenarios, with emphasis on calling 911 immediately.
- Educated licensed nurses and CNAs on the facility abuse and neglect policy, including resident rights.
- Required licensed nurses to complete a CPR post-test; restricted staff who have not completed education/testing from working until completion.
- Educated licensed nurses regarding change in condition.
- Placed laminated instructions on how to overhead page during a code at all nursing station phones and other designated phones.
- Held a Quality Improvement Performance Committee meeting to review root cause analysis findings and approve recommendations.
- Held a Quality Improvement Performance Committee meeting to review progress of the plan and approve recommendations.
- Completed a “like resident” audit of all expired residents and rehospitalizations for a defined period to determine whether involved staff were the same as the code event and whether proper procedure was followed.
Failure to Provide Competent CPR Response and Verify Code Status for Full Code Resident
Penalty
Summary
The deficiency involves the facility’s failure to ensure that nursing staff possessed and demonstrated the competencies required to respond appropriately to a cardiopulmonary emergency for a resident with full code status. Resident #1, who was designated as full code, was found unresponsive and without respirations or pulse at approximately 2:07 a.m. Clinical staff, consisting of an RN (Staff A) and an LPN (Staff B), initiated CPR but did not activate Emergency Medical Services (EMS) as required by facility policy for a full code resident. After approximately 20 minutes of CPR, the RN and LPN stopped resuscitation efforts without EMS involvement. The RN, without authority to do so, pronounced the resident deceased based on the absence of vital signs and did not verify the resident’s code status before discontinuing CPR. The RN later stated she believed the resident was on hospice and therefore did not call 911, and that she was confused about which residents were hospice and which were full code. The LPN reported that he assumed the RN had called 911 and continued CPR for about 20 minutes until the RN “called the code” and left, and he acknowledged that he knew CPR should continue until EMS arrival but did not speak up. Four hours after CPR was stopped, at approximately 6:00 a.m., the RN restarted CPR and activated EMS after receiving instructions from the DON. The investigation further identified that the RN had no documented orientation, onboarding education, or skills competency assessments since hire, despite being promoted to weekend supervisor. Her BLS certification had been obtained through a fully online course without an instructor or live feedback. The LPN’s BLS certification was expired, and a CNA who performed several chest compressions also had an expired BLS certification, even though facility policy did not permit CNAs to perform CPR. Facility records showed that monthly code blue drills had been conducted, but there was no documentation that the RN had ever participated in these drills. Leadership interviews confirmed that required clinical orientation and competency evaluations had not been completed for the RN, and that she had failed tests for a clinical manager position but was nonetheless functioning in a supervisory role. These actions and omissions led surveyors to determine that staff were not adequately trained or competent to respond to cardiopulmonary arrest for residents with full code status, resulting in an Immediate Jeopardy determination. The facility’s own root cause analysis, as reflected in meeting minutes, identified that the nurse did not check the resident’s code status and lacked knowledge about when CPR could be discontinued and when 911 should be called. The analysis documented that the nurse believed the resident was hospice and therefore did not start or continue CPR appropriately or call EMS when the resident was found without respirations and pulse. The facility assessment tool and policies referenced the need for staff training and competencies in identifying changes in condition, end-of-life care, advance care planning, and adherence to the CPR policy, but the documented events showed that these expectations were not met in practice for the staff involved in this incident. Surveyors concluded that the failure to ensure nursing staff were trained and competent to respond appropriately to cardiopulmonary arrest for a full code resident, including immediate initiation and continuation of CPR and activation of EMS, constituted noncompliance with requirements for sufficient and competent nursing staff. The failure affected Resident #1 and placed other full code residents at risk, leading to an Immediate Jeopardy finding that was later reduced in scope and severity after verification of an acceptable Immediate Jeopardy removal plan.
Plan Of Correction
This plan of correction is submitted as required under Federal and State regulations and statutes applicable to long term care providers. This plan of correction does not constitute an admission of liability on the part of the facility, and such liability is hereby specifically denied. The submission of this plan does not constitute agreement by the facility that the surveyors' findings or conclusions are accurate, that the findings constitute a deficiency, or that the scope or severity regarding any of these deficiencies cited are correctly applied Resident # 1 no longer resides in the facility as of 4.7.26. This has the potential to affect all residents in the facility. All licensed nurses were audited to ensure current [R] certification. Facility will ensure [R] certification through a [R] provider whose training includes a [R] on session either in a physical or virtual instructor-led setting in accordance with accepted national standards. Human resources, or designee, will audit monthly to ensure all licensed nurses have a current [R] certification.Education was completed with licensed nurses on initiating [R] services immediately when a resident is full code. Education included that [R] is to continue on a full code resident until [R] arrives and that the nurse cannot pronounce [R] on the full code resident and/or stop [R] until instructed by [R].Education will be added to new hire orientation.7 random licensed nurses will complete a knowledge quiz related to code events. Per week x 4 weeks, followed by 5 nurses x 4 weeks, then 3 nurses x 4 weeks. Results will be brought to QAPI to determine need for ongoing auditing.
Removal Plan
- Regional Director of Clinical Services educated the Administrator and Director of Nursing regarding the CPR policy and the need to immediately contact emergency medical services (911) in the event of a full code; Administrator and DON signed the education
- Regional Director of Clinical Services provided documented education to the Administrator and Director of Nursing regarding the CPR policy and the need to immediately contact emergency medical services (911) in the event of a full code
- Director of Nursing and/or nursing management educated all licensed nurses on the CPR policy and procedure, including where to find code status and what to do for full code hospice residents
- Reinforced through education that CPR must be initiated immediately for full code residents, continued until EMS arrives, and that nurses cannot pronounce death or stop CPR on a full code resident unless instructed by EMS
- Conducted an Ad Hoc Quality Improvement Performance Committee meeting to review root cause analysis recommendations related to the incident; recommendations approved
- Conducted a follow-up Ad Hoc Quality Improvement Performance Committee meeting to review progress on the plan; recommendations approved
Improper Use of Power Strips and Extension Cords in Multiple Facility Areas
Penalty
Summary
Surveyors identified deficiencies related to the use and maintenance of relocatable power taps (RPTs) and extension cords that did not comply with NFPA 101, NFPA 99, and NFPA 70 requirements. During a facility tour conducted between 11:00 a.m. and 3:30 p.m. with the Maintenance Director, surveyors observed in the social services office an RPT plugged into another RPT, which was then plugged into a wall outlet, with the cord running across a walkway and taped to the floor. In the multipurpose room, a television was found plugged into an extension cord, contrary to standards that prohibit using extension cords as a substitute for fixed wiring and require temporary extensions to be removed immediately after use. Further observations included the MDS office, where an RPT was plugged into another RPT and an outlet adapter was in use. These configurations did not meet the NFPA 99 provisions governing the proper use of power strips and extension cords, including requirements that power strips be appropriately rated and used only as intended, and that extension cords not be used as permanent wiring. During concurrent interviews, the Maintenance Director acknowledged these findings as they were observed by the surveyors.
Plan Of Correction
The RPT observed plugged into an RPT plugged into an outlet in the Social Services Office was removed. The extension cord used to plug in the television in the multipurpose room was removed. The RPT plugged into an RPT and outlet adapter in the MDS office was removed. Additional offices and resident care areas will be reviewed for the improper use of plug adapters, power strips and extension. The Executive Director/designee will educate the Maintenance Director on the importance of NFPA 101 Electrical Equipment- Power and Extension specific to the improper use of plug adapters, power strips, and extension and will continue to monitor in accordance with NFPA standards. Any findings will be reported to the monthly QAPI Committee for further review. The RPT observed plugged into an RPT plugged into an outlet in the Social Services Office was removed. The extension cord used to plug in the television in the multipurpose room was removed. The RPT plugged into an RPT and outlet adapter in the MDS office was removed. Additional offices and resident care areas will be reviewed for the improper use of plug adapters, power strips and extension. The Executive Director/designee will educate the Maintenance Director on the importance of NFPA 101 Electrical Equipment - Power and Extension specific to the improper use of plug adapters, power strips, and extension and will continue to monitor in accordance with NFPA standards. Any findings will be reported to the monthly QAPI Committee for further review.
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