Above average — CMS composite of the measures below.
The next survey window likely opens around December 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Aviata At Shoal Creek during CMS and state inspections, most recent first.
A resident with Dementia, Major Depressive Disorder, and Schizophrenia had a physician order for fasting Depakote levels every May and November, but the EMR showed no documented Depakote level since 6/6/2025. The DON stated the lab had not been completed and that a stat fasting Depakote level was ordered.
Improper food storage and spoiled food were observed in the kitchen. Surveyors found chicken patties in the walk-in cooler, bananas in a produce box sitting directly on the cooler floor with brown to black discoloration, and wrinkled, shriveled tomatoes in a worn and wet cardboard box. A Kitchen Aide stated she was not aware food should not be stored on the floor or how to store food properly, and facility policy required food to be stored at least 6 inches off the floor and refrigerated foods to be wrapped or covered, labeled and dated.
The facility failed to maintain a clean and orderly environment in several resident rooms, with issues such as soiled wheelchairs, unlabeled wash basins, and damaged overbed tables. These deficiencies were observed during a tour with the DON, who acknowledged the problems and mentioned routine cleaning practices.
A facility failed to provide individualized recreational activities for a resident with cognitive deficits, blindness, and immobility. Observations showed the resident was often unengaged, with no TV and an unused radio/CD player. Staff confirmed the lack of participation in activities, and there was no documentation of activity engagement for the past 30 days, despite the resident's care plan indicating a preference for simple activities like listening to gospel music.
A facility failed to ensure a physician documented a specific rationale for declining a pharmacist's request for a gradual dose reduction of Paxil, a psychotropic medication, for a resident. The resident had been on Paxil since January 2024, and the Consultant Pharmacist recommended a dose reduction to find the lowest effective dose. However, the physician's response lacked the required risk versus benefit analysis, as per the facility's policy. The DON noted a new psychiatric group would handle such reviews, but no specific rationale was documented.
Failure to Complete Ordered Depakote Lab Monitoring
Penalty
Summary
The facility failed to follow a physician order for lab services for Resident #6, who had diagnoses including Dementia, Major Depressive Disorder, and Schizophrenia. A physician order dated 11/6/24 required a fasting Depakote level every May and November, but review of the electronic medical record showed no documentation of a Depakote level since 6/6/2025. During interview, the DON stated the lab had not been completed and that a stat fasting Depakote level was ordered that day.
Improper Food Storage and Spoiled Food in Kitchen
Penalty
Summary
Food was not discarded and was not stored in a sanitary manner in accordance with professional standards. During an initial kitchen tour, surveyors observed an unopened zip lock bag of chicken patties in the walk-in cooler on a shelf dated 12/21/26, bananas in their original produce box sitting directly on the walk-in cooler floor with brown to black discoloration on the peels, and 9 medium tomatoes that appeared wrinkled and shriveled loose in a worn and wet cardboard produce box. In an interview, a Kitchen Aide stated she was not aware that food should not be stored directly on the walk-in cooler floor and was not sure how to store food properly in the walk-in cooler or freezer. A facility policy dated 4/2018 stated that all food items must be stored at least six inches off the floor and that refrigerated foods must be wrapped or covered, labeled and dated, and arranged to prevent cross contamination.
Facility Fails to Maintain Clean and Orderly Environment
Penalty
Summary
The facility failed to maintain a clean and orderly environment in 7 of 26 sampled resident rooms, as observed during a tour of the 700 hall. Specific deficiencies included a heavily soiled wheelchair frame, multiple wash basins and a bedpan that were not labeled or bagged, and overbed tables with missing borders and rough edges. Additionally, a wheelchair arm was found in disrepair with exposed inner foam. These observations were made in the presence of the Director of Nursing (DON), who acknowledged the issues and stated that mock survey rounds are conducted in the mornings, and wheelchairs are cleaned weekly and pressure washed monthly.
Failure to Provide Individualized Recreational Activities
Penalty
Summary
The facility failed to provide recreational activities tailored to meet the interests and support the physical, mental, and psychosocial well-being of a resident. Observations revealed that the resident was frequently found sitting or lying down with eyes closed, not engaged in any activities. The resident, who is dependent on staff due to cognitive deficits, blindness, immobility, and physical limitations, was observed without a TV and with a radio/CD player that was not in use. Staff interviews confirmed that the resident does not participate in activities, and there was an absence of music or CDs available for the resident. The Activities Director acknowledged that the resident is care planned for one-on-one visits several times a week, but there was no documentation of the resident's participation in activities for the past 30 days. The resident's care plan indicated a preference for simple, structured activities such as listening to gospel music, which was noted as very important in the resident's quarterly MDS. However, the facility's policy requiring a minimum of three activity sessions per week was not adhered to, as evidenced by the lack of documentation and engagement for the resident.
Failure to Document Rationale for Medication Continuation
Penalty
Summary
The facility failed to ensure that a physician documented a resident-specific rationale for declining a pharmacist's request for a gradual dose reduction of a psychotropic medication. This deficiency was identified during a review of a resident's medical record, which revealed that the resident had been receiving Paxil, an anti-depressant, since January 2024. The Consultant Pharmacist's Medication Regimen Review recommended a possible gradual dose reduction to find the lowest effective dose, as per accepted standards of practice. However, the physician's response to continue the medication did not include a specific rationale or the risk versus benefit analysis required by the facility's policy. An interview with the Director of Nursing (DON) revealed that a new psychiatric group was set to take over the review of gradual dose reduction requests for psychotropic medications. The DON stated that the facility referred to notes from the psychiatric provider to continue the current medications but was unable to provide documented, specific rationale from the provider for continuing Paxil. The facility's policy on Medication Management for Psychotropic Medications requires documentation by the prescriber to include specific risk versus benefit, which was not adhered to in this case.
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What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Crestview
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Silvercrest Health And Rehabilitation Center | 0.2 mi | ★★★★★ | 0 | 0 |
| Crestview Rehabilitation Center, Llc | 2.4 mi | ★★★★★ | 5 | 0 |
| Fort Walton Rehabilitation Center, Llc | 19.2 mi | ★★★★★ | 0 | 0 |
| Manor At Blue Water Bay, The | 19.5 mi | ★★★★★ | 1 | 0 |
| Westwood Nursing And Rehabilitation Center | 19.6 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.