Above average — CMS composite of the measures below.
The next survey window likely opens around December 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Springs At 3030 Park, The during CMS and state inspections, most recent first.
Failure to Provide Routine Dental Services: The facility did not offer or arrange routine dental services for 3 reviewed residents with severely impaired cognition who were not edentulous. Their care plans did not reflect a need for dental services, and the clinical records showed no documentation that dental care was offered, received, or refused. Interviews with the SW and DNS confirmed there was no evidence routine dental services had been discussed or completed for these residents or their representatives.
A resident with cervical spine injuries and intact cognition was in bed with a visitor present when a CNA, not assigned to the resident, entered the room to confront the resident about allegedly discussing the CNA’s personal business. Multiple witnesses, including another CNA and the visitor, reported that the CNA spoke loudly, yelled, argued with the resident and the visitor, and made comments about the resident’s child, despite repeated requests to stop. A video recording reviewed by nursing leadership showed the CNA leaning over the resident’s bed, speaking in a loud voice, refusing initial attempts to be removed from the room, exiting and then re-entering to continue the loud confrontation, while the resident appeared shocked, crying, and confused about being verbally attacked. The CNA later admitted she confronted the resident, spoke loudly in an aggressive manner, and argued in the resident’s room, constituting verbal and mental abuse in violation of the facility’s abuse and resident rights policies.
A facility failed to consistently implement infection control precautions for residents on contact, droplet, and enhanced barrier precautions. One resident with VRE had contact precaution signage missing while EBP signage was posted instead, and staff did not follow the resident’s precaution status. For a resident with influenza A, NAs and LPNs entered the room without proper hand hygiene or PPE, and one NA continued care while the resident coughed toward her. For a resident with an indwelling catheter on EBP, an NA performed linen care and entered the room without donning PPE correctly, later acknowledging she was in a hurry and had started care before putting on PPE.
A resident, admitted with conditions including COPD and cognitively intact, experienced a loss of dignity when the facility failed to respond promptly to a call light for bathroom assistance. Despite the resident's urgent need, staff did not arrive until an hour later, resulting in the resident urinating in bed. The facility's policy to treat residents with respect and dignity was not upheld.
The facility failed to document DNR orders in physician records for three residents, despite having signed advance directives. A resident with heart disease, another with a fracture and dementia, and a third with COVID-19 and pneumonia all had DNR requests that were not reflected in their physician orders. Interviews with the DNS highlighted an expectation for nurses to obtain physician orders once advance directives are signed, as per facility policy.
A resident with pneumonia and COPD did not receive prescribed medications and creams due to unavailability, and the facility failed to notify the physician as required. The resident was aware of the missed doses, and the LPN only informed the pharmacy, not the physician. The DNS and Administrator indicated that the physician should have been notified immediately after a missed dose, as per facility policy.
A resident with pneumonia, pulmonary hypertension, and COPD did not receive prescribed medications and creams as ordered. The facility failed to administer Mucinex, Coenzyme Q10, Triamcinolone Acetonide cream, and Anusol cream as per the physician's orders. The LPN did not notify the pharmacy or the physician about the unavailability of medications, contrary to the facility's policy. The DNS and Administrator confirmed that the charge nurse should have taken action to ensure medication availability.
A facility failed to conduct comprehensive skin assessments and follow professional standards for pressure ulcer care for three residents. One resident's pressure injury was not properly tracked, leading to progression. Another resident did not receive a nutritional assessment for a new pressure injury due to lack of communication. A third resident's air mattress was improperly set, potentially affecting pressure relief. The facility lacked policies for air mattress settings.
A resident with dementia and a history of falls was inadequately supervised, leading to multiple incidents of sliding from a wheelchair and a fall. The facility failed to evaluate the resident's equipment and did not implement appropriate interventions, despite the resident's cognitive impairment and fall risk. Staff left the resident unattended, contrary to policy, resulting in a fall.
The facility failed to maintain accurate records of residents with Multidrug-resistant organisms (MDRO), as the infection preventionist tracked MDRO status only for short-term residents, neglecting long-term residents. Interviews revealed an expectation for comprehensive MDRO surveillance, but no policy was provided, violating CDC standards.
Failure to Provide Routine Dental Services
Penalty
Summary
The facility failed to provide or arrange routine dental services for 3 of 3 residents reviewed for dental care. Resident #7, admitted with Alzheimer’s disease and protein-calorie malnutrition, had severely impaired cognition and was not edentulous on the annual MDS, but the care plan did not reflect a need for routine dental services and the record did not show that dental services were offered, received, or refused from 9/2024 through 1/2026. Resident #12, admitted with Parkinson’s disease and dementia, also had severely impaired cognition and was not edentulous, yet the care plan did not reflect a need for routine dental services and the record did not show that dental services were offered, received, or refused from 12/2024 through 1/2026. Resident #16, admitted with Alzheimer’s disease and malignant neoplasm of the connective and soft tissues, had severely impaired cognition and was not edentulous, but the care plan did not reflect a need for routine dental services and the record did not show that dental services were offered, received, or refused from 3/2024 through 1/2026. Interviews with the Director of Social Services and the DNS confirmed there was no documentation that routine dental services had been offered, discussed, or completed for these residents or their representatives. The DNS stated routine dental services had not been offered to LTC residents not receiving hospice services, and the Administrator stated she was not aware that routine dental services were not being offered.
Resident subjected to verbal confrontation and mental abuse by CNA
Penalty
Summary
The deficiency involves the facility’s failure to protect a resident from verbal and mental abuse by a CNA. The resident was admitted with significant cervical spine injuries, including a nondisplaced C5 fracture, concussion, cervical cord edema, and a C5–C6 disc disorder, and was dependent for personal hygiene but cognitively intact. The admission MDS indicated the resident had no history of verbal behavioral symptoms directed toward others. On the day of the incident, the resident was in bed with a visitor present when a CNA, who was not assigned to the resident, entered the room to confront the resident about allegedly discussing the CNA’s personal business with others. Multiple accounts, including the resident, visitor, and staff statements, consistently describe the CNA speaking loudly, yelling, and engaging in a verbal confrontation in the resident’s room. According to the visitor’s written statement, the CNA entered the room and began speaking in a loud tone about personal issues, including matters involving peaches, and continued to raise her voice and speak over the resident when the resident attempted to respond. The visitor reported repeatedly asking the CNA to stop and informing her that her behavior was inappropriate, but the CNA continued yelling, including directing negative comments toward the visitor. Another CNA (NA #2) reported entering the room to obtain vital signs and observing the CNA and the resident arguing loudly, with the CNA appearing angry and making a comment about the resident’s child, which led the resident to tell the CNA not to talk about the child and to begin cursing. A third CNA (NA #4) reported finding the CNA in the room speaking to the resident in a loud tone, asking the CNA to leave, and then observing the CNA return and continue arguing loudly with the resident and the visitor. NA #4 described the resident as shocked, frazzled, and crying, and stated that no staff member should speak to a resident in the manner the CNA did. The resident’s own account to social services and nursing indicated that the CNA entered the room between late morning hours, began yelling about a personal situation involving her spouse and land, and that the resident did not understand why the CNA became so angry. The resident was described as crying and visibly upset, and expressed confusion about being “attacked” while lying in bed. A video recording made by the visitor and later reviewed by nursing leadership and the surveyors showed the CNA leaning over the resident’s bed, speaking in a loud voice, refusing initial attempts by another CNA to remove her from the room, exiting and then re-entering the room, and again approaching the bedside and speaking loudly to the resident. The resident’s speech on the recording was not clearly understandable, but the resident was heard questioning what had been done to cause the situation. Staff interviews and the facility’s own abuse and resident rights policies define abuse to include intimidation, verbal abuse, and mental abuse through loud, angry, or harassing interactions that cause emotional distress. The CNA herself admitted she entered the room to confront the resident about personal matters, spoke loudly in an aggressive manner, argued with the resident and the visitor, and mentioned the resident’s child during the altercation, confirming that the resident was subjected to an intimidating and distressing verbal confrontation by staff in violation of the facility’s abuse and resident rights policies.
Infection Control and PPE Failures for Residents on Precautions
Penalty
Summary
The facility failed to provide and implement an infection prevention and control program for residents on transmission-based precautions and enhanced barrier precautions. For one resident with VRE in the urine and orders for contact precautions, the doorway signage posted identified enhanced barrier precautions and a PPE cart, but there was no signage or instructions related to contact precautions. The nursing care card also did not identify enhanced barrier precautions or contact precautions for that resident. The infection control nurse stated she remembered placing contact precaution signage but could not explain why it was not in place at the time of observation. For another resident with influenza A and droplet precautions, nursing staff entered the room without performing hand hygiene and without donning the PPE indicated by the signage. One NA entered the room wearing only a surgical mask, did not perform hand hygiene on entry or exit, and attempted to assist the resident with removing the resident’s surgical mask. A second NA entered the room without hand hygiene or PPE, while the resident was coughing directly toward the NA, and the NA continued setting up the meal tray without hand hygiene before or after leaving. Later, two LPNs entered the room without hand hygiene or donning PPE, and one LPN then entered another resident’s room after leaving the droplet precaution room without hand hygiene. The infection control nurse stated staff should have reviewed the resident’s orders and, if there was any question, should have erred on the side of caution and donned the appropriate PPE. For a third resident with an indwelling urinary catheter and enhanced barrier precautions, staff did not follow the required PPE process during high-contact care. One NA performed part of a linen change while wearing only a surgical mask, then left the room, sanitized hands, obtained a gown from the PPE cart, and placed it inside the room. On another observation, the same NA entered the room and was seen exiting the bathroom while putting on disposable gloves, stating she was donning PPE in the bathroom because she had additional supplies there. The NA acknowledged she was aware the resident was on enhanced barrier precautions and that linen changes required PPE, but said she was in a hurry and realized after starting the task that she should have donned PPE. The infection control nurse stated she could not explain why staff were not donning and doffing PPE for residents requiring enhanced barrier precautions or transmission-based precautions.
Failure to Respond to Call Light Results in Resident's Loss of Dignity
Penalty
Summary
The facility failed to ensure care that promoted the dignity of a resident who required assistance with toileting. The resident, who was admitted with diagnoses including pneumonia, pulmonary hypertension, and COPD, was cognitively intact and had been continent of bladder prior to hospitalization. On the morning of the incident, the resident activated the call light at 8:00 AM to request assistance to the bathroom. Despite communicating the urgency of the need, the call was not answered until 8:30 AM, and no staff member arrived to assist until 9:00 AM. By that time, the resident had urinated in bed, resulting in embarrassment and a loss of dignity. Interviews with the Director of Nursing Services (DNS) and the Administrator confirmed the resident's account of the events. The DNS acknowledged the resident's upset and discussed the possibility of filing a grievance. The Administrator noted that the call lights should be answered promptly by all staff, and the DNS was reminded to follow the grievance policy. The facility's policy emphasizes the importance of treating residents with respect and dignity, and the failure to respond promptly to the resident's call light was a violation of these rights.
Failure to Document DNR Orders in Physician Records
Penalty
Summary
The facility failed to ensure that physician orders reflected the advance directives of three residents regarding their code status. Resident #13, diagnosed with atherosclerotic heart disease, had an advance directive dated January 23, 2025, indicating a Do Not Resuscitate (DNR) order, signed by the resident's representative. However, a review of physician orders from January 23, 2025, to February 9, 2025, showed no DNR order was written. Similarly, Resident #3, with a non-displaced fracture and dementia, had a DNR request dated December 13, 2024, but the physician orders from December 13, 2024, to February 9, 2025, did not reflect this. Resident #173, diagnosed with COVID-19 and pneumonia, also had a DNR request dated February 4, 2025, but the physician orders from January 4, 2025, to February 9, 2025, failed to include a DNR order. Interviews with the Director of Nursing Services (DNS) on February 11, 2025, revealed an expectation that nurses should obtain a physician's order once an advance directive is signed to reflect the resident's or representative's wishes. The facility's policy on advance directives requires that a DNR order form be completed and signed by the provider and remain in effect until the resident or responsible party provides written notification that the DNR is no longer in effect. The failure to obtain and document physician orders for the residents' DNR requests indicates a lapse in following the facility's policy and ensuring residents' rights to have their treatment preferences honored.
Failure to Notify Physician of Missed Medications
Penalty
Summary
The facility failed to notify the physician when medications and creams were not available or provided according to the physician's order for Resident #223. Resident #223, who was admitted with diagnoses including pneumonia, pulmonary hypertension, and COPD, did not receive prescribed medications such as Mucinex, Coenzyme Q10, Triamcinolone Acetonide cream, and Anusol cream as ordered. The nursing notes and Medication Administration Record (MAR) from 2/5/25 to 2/10/25 showed multiple missed doses, and there was no documentation that the physician was informed of these omissions. Interviews revealed that the resident was aware of the missed medications and expressed uncertainty about whether it was a pharmacy issue. The Director of Nursing Services (DNS) and the Administrator indicated that the charge nurse should have notified the pharmacy and the physician immediately after a missed dose. However, the Licensed Practical Nurse (LPN) involved only notified the pharmacy and not the physician. The DNS stated that if she had been informed earlier, she would have taken steps to ensure the medications were available. The physician, MD #1, expected to be notified if a resident did not receive a medication within 24 hours, especially given the importance of Mucinex for Resident #223's respiratory condition. The facility's Medication Administration Policy requires physician notification if two consecutive doses are missed, which was not adhered to in this case.
Failure to Administer Medications as Ordered
Penalty
Summary
The facility failed to administer medications and creams according to the physician's orders for a resident admitted with pneumonia, pulmonary hypertension, and COPD. The resident was prescribed Mucinex, Coenzyme Q10, Triamcinolone Acetonide cream, and Anusol cream, but these were not administered as ordered. Specifically, Mucinex was not given 10 out of 10 times, Coenzyme Q10 was not given 5 out of 5 times, Triamcinolone Acetonide cream was not applied 4 out of 5 times, and Anusol cream was not applied 4 out of 4 times. The resident, who was cognitively intact, reported that the facility did not provide the medications and creams, and the nurses indicated they were unavailable. The LPN responsible for administering the medications confirmed the unavailability of Mucinex and Coenzyme Q10 and stated that the pharmacy had not been notified. The Director of Nursing Services (DNS) and the Administrator indicated that the charge nurse should have notified the pharmacy and the physician when medications were unavailable. The physician expected to be informed if medications were not available within 24 hours, as it could impact the resident's treatment plan. The facility's Medication Administration Policy requires that medications be administered as prescribed and that the physician be notified if two consecutive doses are missed.
Deficiencies in Pressure Ulcer Care and Equipment Management
Penalty
Summary
The facility failed to conduct comprehensive skin assessments and follow professional standards for pressure ulcer care for three residents. For one resident, the facility did not perform comprehensive skin assessments by a registered nurse after identifying a pressure injury. The resident was admitted with a Stage 1 pressure injury, which was not properly tracked or assessed by an RN until a change was reported. The wound progressed to an unstageable deep tissue injury, and the oversight was acknowledged by the Assistant Director of Nursing Services (ADNS). Another resident, who was malnourished and had a pressure ulcer on admission, did not receive a required nutritional assessment related to a newly identified pressure injury. The dietitian was not informed of the new skin integrity concerns and thus did not document or assess the new pressure injuries. The facility's failure to communicate and document the new injuries led to a lack of appropriate dietary intervention. The third resident had an air mattress that was not set according to the resident's weight as per physician orders. The air mattress was consistently set at 75 lbs, despite the resident's weight being significantly higher. This improper setting could have led to inadequate pressure relief, contributing to the development of new pressure ulcers. The facility lacked a policy for air mattress settings and could not provide a manufacturer's booklet, indicating a systemic issue in managing pressure-relieving devices.
Failure to Prevent Falls for Cognitively Impaired Resident
Penalty
Summary
The facility failed to implement adequate interventions and supervision to prevent falls for a resident with dementia and a history of fractures. The resident was identified as being at risk for falls, requiring two-person assistance for mobility and transfers, and had a history of falls without injury. Despite these risks, the care plan interventions, such as ensuring the call bell was within reach and relocating the resident for closer supervision, were not effectively implemented. The resident was observed sliding off a wheelchair and mechanical lift pad, indicating a need for further evaluation of the equipment and supervision strategies. The facility's post-fall investigations revealed that the resident was frequently sliding down in the chair and required constant reminders to scoot back, which were not appropriate given the resident's cognitive impairment. The Director of Rehabilitation was not requested to evaluate the resident's chair or mechanical lift pad, and the facility did not conduct a thorough analysis to identify the root cause of the falls. Additionally, the facility's policy for fall reduction was not adequately followed, as specific interventions tailored to the resident's conditions were not put in place. In another incident, the resident was found on the floor with the wheelchair on top of them after attempting to stand up from the wheelchair. A staff member, who was not permitted to physically intervene, left the resident unattended to find a nurse, resulting in the fall. The facility's policy required staff to remain with residents in such situations, but this was not adhered to. The facility also failed to document periodic supervision checks for the resident, despite their known history of falls and cognitive impairment.
Failure to Maintain Accurate MDRO Surveillance Records
Penalty
Summary
The facility failed to maintain a complete and accurate record of residents identified with Multidrug-resistant organisms (MDRO) in accordance with infection control standards. The infection control program review revealed no documented surveillance of long-term residents with current or a history of MDROs. The Assistant Director of Nursing Services (ADNS), who was the assigned infection preventionist (IP) for the past five months, admitted to tracking MDRO status only for short-term residents and not for long-term residents. She had not observed any long-term resident on enhanced barrier precautions for MDROs upon her employment and did not verify their status. Furthermore, she was unable to provide any documented MDRO tracking from the previous IP. Interviews with the facility's Administrator and Director of Nursing Services (DNS) indicated an expectation for complete and accurate MDRO surveillance for all residents, including maintaining an MDRO log. However, the facility could not provide a policy for MDRO surveillance when requested. The Centers for Disease Control and Prevention (CDC) infection control standards for long-term care facilities require an MDRO surveillance program that includes tracking and trending of MDROs, communication of MDRO status during transfers, and strategies for transmission-based precautions.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Bridgeport
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Civita Care Northbridge | 0.9 mi | ★★★★★ | 22 | 0 |
| Cambridge Health And Rehabilitation Center | 1.2 mi | ★★★★★ | 2 | 0 |
| Mozaic Senior Life | 1.2 mi | ★★★★★ | 34 | 0 |
| Ludlowe Center For Health & Rehabilitation | 2.2 mi | ★★★★★ | 11 | 0 |
| Maefair Center For Health & Rehabilitation | 2.9 mi | ★★★★★ | 0 | 0 |
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