Christian Care Nursing Center

11812 North 19th Ave, Phoenix, Arizona 85029

20 certified beds · ≈ 8 residents/day · Non profit - Corporation · Last survey August 2025 · Provider #035173

CMS FIVE-STAR RATINGS
4/ 5 overall

Above average — CMS composite of the measures below.

Health inspections 4/5
Staffing 4/5
Quality measures 4/5
COMPLIANCE AT A GLANCE
Citations, last 12 months
9
83% above the Arizona average of 4.9
Serious citations (J–L)
0
no immediate jeopardy–level findings
Fines on record
None
civil monetary penalties
Survey window open

A standard survey is most likely before around November 2026

12 of ~15 typical months since the last standard survey (August 2025)
Aug 2025 · on cycle Window opens Jul 2026 → ~Nov 2026

Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.

Citation history

Health deficiencies cited at Christian Care Nursing Center during CMS and state inspections, most recent first.

9 in the last 12 months15 all-time 16 inspections on file
Inaccurate PBJ Staffing Data Submission
F
F0851 F851: Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Short Summary

Inaccurate PBJ Staffing Data Submission: The facility failed to submit complete and accurate PBJ staffing data, with RN hours and 24-hour licensed nursing coverage omitted from multiple quarters despite employee time cards showing RN coverage and continuous licensed nursing coverage on those dates. During interview, the Administrator stated the staffing data contained errors, including not including agency staff, and acknowledged the inaccurate submissions.

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Expired Food Found in Shared Kitchen Storage
D
F0812 F812: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Short Summary

Expired food items were found in shared kitchen storage, including peanuts in dry storage and multiple prepared foods in the walk-in refrigerator with past expiration or used-by dates. The Kitchen Manager, Executive Chef Director, and a cook stated that leftover foods should be labeled, dated, stored properly, and discarded when expired, and the DON stated that food should be prepared according to food safety guidelines.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Arbitration Agreement Lacked Neutral Arbitrator and Venue Terms
D
F0848 F848: Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Short Summary

Arbitration Agreement Lacked Neutral Arbitrator and Venue Terms. The facility’s pre-dispute arbitration agreement did not state that the resident and facility would agree on a neutral arbitrator or on a venue. Staff who reviewed the form with residents could not explain the National Arbitration Forum’s role, and leadership acknowledged the venue was not included in the agreement. A resident with dementia and other diagnoses was involved, and the MDS showed moderate cognitive impairment.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Expired Food Items Available for Resident Use
D
F0812 F812: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Short Summary

The facility failed to prevent expired food items from being available for resident use, risking potential foodborne illness. The administrator noted that the kitchen was not in use, and food was sourced from a neighboring facility. An inspection revealed expired orange juice and undated peanut butter sandwich crackers in the dining room refrigerator. The administrator admitted that dietary aides had not removed expired items, contrary to the facility's food storage policy.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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In the Assessment

All 10 risk areas, ranked with evidence

Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.

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Risk areas — ranked
1F689Accident hazards & supervision82
2F880Infection prevention & control74
3F812Food safety & sanitation61
4F656Comprehensive care plans49

Illustrative

In the Assessment

What surveyors actually found near you

We read the 300 citations issued within 25 miles in the last 12 months — including the 2 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.

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Findings near you
Gulf Coast Village · 1.6 mi F689J

Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.

Cypress Cove · 4.2 mi F812D

Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.

Illustrative

In the Assessment

A prioritized, do-first checklist

Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.

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Self-audit checklist — do-first orderPer risk area
Walk supervision coverage on the memory-care unit at shift changeDo first
Audit fall-risk care plans for residents flagged high-riskF689
Verify kitchen temperature logs for the last 30 daysF812

Illustrative

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Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.

Nursing homes near Phoenix

How nearby facilities compare on the same public inspection record.

Facility Distance Overall rating Citations, 12 mo Serious (J–L)
Coronado Healthcare Center 0.3 mi ★★★★★ 4 0
North Mountain Medical And Rehabilitation Center 2.4 mi ★★★★★ 2 0
Beatitudes Campus 3.8 mi ★★★★★ 5 0
Horizon Post Acute And Rehabilitation Center 4.1 mi ★★★★★ 3 0
The Terraces Of Phoenix 4.4 mi ★★★★★ 0 0
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.

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