Below average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Arkansas Veterans Home At Fayetteville during CMS and state inspections, most recent first.
The facility failed to serve meals according to the planned menu, leading to incorrect portion sizes for residents. Dietary staff used smaller scoops than specified, resulting in insufficient servings of pureed and regular diet items. The Dietary Manager confirmed the discrepancies, and the staff did not review the menu before service.
The facility failed to properly store and handle food, with opened and expired items found in storage areas. Staff did not follow hand hygiene protocols, risking contamination during meal preparation. Additionally, hot food items were not maintained at the required temperature, compromising food safety.
A facility failed to notify a resident's representative of high trust balances, resulting in the resident losing Medicaid benefits and incurring a personal cost of $7,817.56. The oversight occurred due to a lack of awareness and communication among staff regarding Medicaid limits and high balance notifications.
A facility failed to implement Enhanced Barrier Precautions (EBP) for a resident with a PEG tube. Despite signage and policy requiring gown and gloves, an RN was observed administering medication and performing a residual check without a gown. The oversight was acknowledged by the RN, and interviews with facility staff confirmed the expectation of EBP for residents with indwelling devices to prevent infection.
Failure to Follow Planned Menu and Portion Sizes
Penalty
Summary
The facility failed to ensure that meals were prepared and served according to the planned written menu, which was intended to meet the nutritional needs of the residents. On March 17, 2025, during the supper meal service, several discrepancies were observed. Dietary staff member #5 used incorrect portion sizes for various food items. For instance, a #30 scoop was used to serve pureed bread instead of the specified #16 scoop, and a 2-ounce spoon was used for pureed fish instead of the required #8 scoop. Additionally, the portion of ground fish and chopped okra and tomatoes served was less than what was specified on the menu. Residents on regular diets received a smaller portion of fried fish than the 3 ounces specified, and those who opted for hamburger patties due to disliking fish also received less than the specified amount. Further investigation revealed that DC #5 did not review the supper menu before meal service and used blue scoops (2 ounces or 1/4 cup) for serving, which did not align with the menu specifications. The Dietary Manager confirmed the discrepancies in portion sizes when asked to weigh the food items served. The facility's policy for following the menu during food preparation and service was based on a production sheet, as stated by the District Manager during an interview on March 18, 2025.
Deficiencies in Food Storage, Handling, and Temperature Maintenance
Penalty
Summary
The facility failed to adhere to proper food storage and handling protocols, as observed during a survey. Opened food items such as soy sauce, corn starch, salt, and sugar were left uncovered and unsealed on the food preparation counter, contrary to professional standards. Additionally, cookies in the walk-in freezer and taquitos in the Hydration Room freezer were exposed to air, risking contamination and freezer burn. Expired food items, including bags of butter fingers, chocolate cream-filled cookies, spice cake mix, and strawberry pudding, were found in storage areas, indicating a lapse in inventory management and freshness maintenance. During meal service, dietary staff did not practice proper hand hygiene, leading to potential contamination of food items. Staff members were observed wearing gloves while handling various items without changing gloves or washing hands between tasks. This included handling bread, chips, and meal trays, as well as preparing corned beef sandwiches and cheese for supper. The failure to change gloves and wash hands between tasks was acknowledged by the staff, indicating a breach of the facility's hand hygiene policy. Furthermore, the facility did not maintain hot food items at the required temperature of 135 degrees Fahrenheit. Corn beef on the steam table was recorded at 126.8 degrees Fahrenheit and was not reheated before serving to residents. This failure to maintain appropriate food temperatures during meal service further highlights the deficiencies in the facility's food handling and safety practices.
Failure to Monitor Resident Trust Fund Leads to Loss of Medicaid Benefits
Penalty
Summary
The facility failed to monitor and notify a resident's representative of high trust balances, leading to the resident losing Medicaid benefits. The resident, who had been admitted with diagnoses of mood disorder and schizoaffective disorder, had a trust account balance that exceeded the Social Security resource limit. The balance reached $9,177.24, significantly above the allowed limit, and remained high for several months. This oversight resulted in the resident being required to private pay for room and board, incurring a personal cost of $7,817.56. Interviews with facility staff revealed a lack of awareness and communication regarding the need to send notices about Medicaid limits. The Financial Analyst and Administrator were unaware of the high balance until the previous business office manager left. The facility had not issued any notices for balance issues, and the Administrator admitted to not being informed about the high balance notifications. Consequently, the resident's account was switched to private pay, and the facility had to reapply for Medicaid benefits on behalf of the resident.
Failure to Implement Enhanced Barrier Precautions for Resident with PEG Tube
Penalty
Summary
The facility failed to ensure that Enhanced Barrier Precautions (EBP) were properly implemented for Resident #31, who was on EBP due to having a percutaneous endoscopic gastrostomy (PEG) tube. The resident had a history of cerebrovascular accident, non-Alzheimer's dementia, aphasia, and required a feeding tube. During observations, Registered Nurse (RN) #3 was seen administering medication and performing a PEG tube residual check without wearing a gown, despite signage indicating the need for both gloves and a gown as part of EBP. The nurse acknowledged the oversight and recognized the importance of EBP due to the PEG being an open portal into a body cavity. Interviews with the Medical Director, Assistant Administrator, and Infection Preventionist confirmed the expectation that EBP should be followed for residents with indwelling devices like a PEG tube to prevent infection. The facility's policy and training documents also specified the use of gowns and gloves during high-contact activities, including device care and feeding tube use. The failure to adhere to these precautions was observed and acknowledged by the staff involved, highlighting a lapse in following established infection control protocols.
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What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Fayetteville
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| North Hills Life Care And Rehab | 1.8 mi | ★★★★★ | 1 | 0 |
| Fayetteville Health And Rehabilitation Center | 2.4 mi | ★★★★★ | 7 | 0 |
| Butterfield Trail Village | 3.1 mi | ★★★★★ | 3 | 0 |
| Katherine's Place At Wedington | 3.7 mi | ★★★★★ | 4 | 0 |
| Edgewood Health And Rehab | 5.5 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.