F0602 F602: Protect each resident from the wrongful use of the resident's belongings or money.
D

Misappropriation of a resident’s alprazolam

Glen Haven VillageGlenwood, Iowa Survey Completed on 07-09-2026

Summary

The facility failed to protect a resident from misappropriation of medication when alprazolam prescribed to a resident with a BIMS score of 15 and diagnoses of major depression and anxiety disorder was removed from that resident’s medication supply and used for other residents without the resident’s consent. The resident had an order for alprazolam 1 mg, take 0.5 mg three times daily as needed, and the controlled substance records showed a discrepancy in the tablet count for the medication. Review of the controlled substance administration record and the resident’s medication card showed that the alprazolam count did not match. One record showed 12 tablets remaining, while a later count showed 10 tablets remaining, and the medication card also showed 10 tablets remaining. Video footage from the overnight period showed an LPN opening the narcotics drawer, removing medications from the bubble pack, and popping out 2 tablets from the same bubble pack. The LPN then handled the narcotics book without signing it and placed the medications into two separate medication cups. The video and staff interviews showed that one medication cup was taken into a resident’s room and the resident said the medication was swallowed, while the other cup was taken to another resident’s room. Staff interviews and the facility’s investigation documented that one resident received alprazolam despite having no current physician’s order, and another resident was offered alprazolam without an order but refused it. The facility’s investigation concluded that the missing alprazolam tablets from the resident’s medication supply had been used for other residents rather than being properly documented and accounted for.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0602 citations
Misappropriation of Resident Funds and Personal Property
D
F0602 F602: Protect each resident from the wrongful use of the resident's belongings or money.
Short Summary

Two residents were involved in misappropriation findings. One resident with major depressive disorder, HF, and DM had a resident fund account with direct deposit income, a monthly allowance, and Medicaid patient liability issues tied to MITS and county income reporting. Another resident with COPD, oxygen dependence, and HF reported giving a former AA his bank card for purchases, and the state investigation found the AA misappropriated the resident’s property through fraudulent bankcard purchases.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Misappropriation of Resident Funds
D
F0602 F602: Protect each resident from the wrongful use of the resident's belongings or money.
Short Summary

Misappropriation of Resident Funds: A resident with dementia was not protected from alleged misappropriation of property when an LVN reportedly withdrew money from the resident’s bank account without consent. The resident said his bank card went missing from his drawer, a staff member helped him go to the bank, and he learned of unauthorized withdrawals linked to the LVN’s name on the bank statement.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Misappropriation of Controlled Medications
E
F0602 F602: Protect each resident from the wrongful use of the resident's belongings or money.
Short Summary

Misappropriation of controlled medications occurred when staff could not account for missing oxycodone for several residents and liquid hydromorphone for another resident. One resident was severely cognitively impaired and others were cognitively intact or moderately impaired, with orders for scheduled opioid pain meds. Pharmacy records, MARs, and narcotic counts showed missing tablets, incomplete documentation, and a liquid opioid that appeared to have been replaced with water.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unaccounted Resident Oxycodone
D
F0602 F602: Protect each resident from the wrongful use of the resident's belongings or money.
Short Summary

Unaccounted Resident Oxycodone: The facility failed to ensure a resident’s Oxycodone was properly accounted for after the pharmacy delivered 30 tablets for pain management. An LPN reported receiving the medication, placing it on a dresser at another LPN’s direction, and signing the controlled substance tracker as if it had been handed off, but the tracker did not document the Oxycodone and the facility could not account for the missing medication.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
CNA Took Resident’s Debit Card and Made Unauthorized Purchases
D
F0602 F602: Protect each resident from the wrongful use of the resident's belongings or money.
Short Summary

A resident with severe cognitive impairment and dependence for most ADLs had his debit card taken and used for $1,103.11 in unauthorized purchases. A friend who helped manage his bills discovered the account was overdrawn and found multiple disputed transactions, including charges at local stores and the facility vending machines. Police later arrested a CNA at the facility and found the resident’s debit card and SS card on him; the resident could not explain what happened.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Misappropriation of Resident Property
D
F0602 F602: Protect each resident from the wrongful use of the resident's belongings or money.
Short Summary

Misappropriation of resident property occurred when a CNA was believed to have taken a resident’s debit card and made unauthorized purchases, and also took another resident’s debit card and cash. One resident had Alzheimer’s disease and the other was cognitively intact; both reported missing cards and unauthorized charges were confirmed through bank records, police review, and security footage, with the CNA admitting to taking the card and money.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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