F0602 F602: Protect each resident from the wrongful use of the resident's belongings or money.
E

Misappropriation of Controlled Medications

Pheasant Ridge Nursing And RehabilitationRoanoke, Virginia Survey Completed on 07-28-2026

Summary

Facility staff failed to protect residents from misappropriation of controlled medications, including oxycodone and liquid hydromorphone, for four residents. The report states that Resident #12 had diagnoses including rheumatoid arthritis, contracture of the right shoulder, and hemiplegia/hemiparesis following cerebral infarction, and was severely cognitively impaired with a BIMS score of 3. The resident had an order for oxycodone 5 mg every 8 hours for pain, but review of narcotic control sheets and pharmacy delivery information showed multiple missing tablets that could not be accounted for, with no control sheets available for several date ranges and no destruction documentation located. Resident #44, who was cognitively intact with a BIMS score of 13 and had diagnoses including osteoarthritis of the knee and polyneuropathy, also had an order for oxycodone 5 mg twice daily for pain. The MAR showed doses documented as held, and pharmacy personnel confirmed that 60 tablets had been sent on one delivery and 30 tablets on another, leaving 30 tablets unaccounted for. The facility was unable to account for the missing oxycodone tablets. Resident #90, who had chronic pain and a BIMS score of 15, had an order for oxycodone 5 mg every 6 hours for pain/discomfort. Review of the narcotic sheets and eMAR showed doses that were not documented or accounted for, including discrepancies between the number of doses recorded on the control sheet and the number shown on the eMAR. The facility investigation identified a staff nurse as the alleged perpetrator in the missing controlled substances investigation involving Residents #90 and #91, and the nurse refused a drug screen and later terminated employment. Resident #91 had moderate cognitive impairment with a BIMS score of 7 and was ordered hydromorphone oral liquid 1 mg/mL every 4 hours for pain. The MAR showed two doses not administered before the resident’s death, and during the facility’s narcotic audit the liquid hydromorphone was found to have an abnormal color and consistency and was verified by the pharmacist to appear to have been replaced with water. The facility also reported a narcotic discrepancy during shift-change count and reviewed controlled substance records that required separate narcotic sheets and end-of-shift counts, but the medication was found altered and not properly accounted for.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0602 citations
Misappropriation of Resident Funds and Personal Property
D
F0602 F602: Protect each resident from the wrongful use of the resident's belongings or money.
Short Summary

Two residents were involved in misappropriation findings. One resident with major depressive disorder, HF, and DM had a resident fund account with direct deposit income, a monthly allowance, and Medicaid patient liability issues tied to MITS and county income reporting. Another resident with COPD, oxygen dependence, and HF reported giving a former AA his bank card for purchases, and the state investigation found the AA misappropriated the resident’s property through fraudulent bankcard purchases.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Misappropriation of Resident Funds
D
F0602 F602: Protect each resident from the wrongful use of the resident's belongings or money.
Short Summary

Misappropriation of Resident Funds: A resident with dementia was not protected from alleged misappropriation of property when an LVN reportedly withdrew money from the resident’s bank account without consent. The resident said his bank card went missing from his drawer, a staff member helped him go to the bank, and he learned of unauthorized withdrawals linked to the LVN’s name on the bank statement.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unaccounted Resident Oxycodone
D
F0602 F602: Protect each resident from the wrongful use of the resident's belongings or money.
Short Summary

Unaccounted Resident Oxycodone: The facility failed to ensure a resident’s Oxycodone was properly accounted for after the pharmacy delivered 30 tablets for pain management. An LPN reported receiving the medication, placing it on a dresser at another LPN’s direction, and signing the controlled substance tracker as if it had been handed off, but the tracker did not document the Oxycodone and the facility could not account for the missing medication.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
CNA Took Resident’s Debit Card and Made Unauthorized Purchases
D
F0602 F602: Protect each resident from the wrongful use of the resident's belongings or money.
Short Summary

A resident with severe cognitive impairment and dependence for most ADLs had his debit card taken and used for $1,103.11 in unauthorized purchases. A friend who helped manage his bills discovered the account was overdrawn and found multiple disputed transactions, including charges at local stores and the facility vending machines. Police later arrested a CNA at the facility and found the resident’s debit card and SS card on him; the resident could not explain what happened.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Misappropriation of Resident Property
D
F0602 F602: Protect each resident from the wrongful use of the resident's belongings or money.
Short Summary

Misappropriation of resident property occurred when a CNA was believed to have taken a resident’s debit card and made unauthorized purchases, and also took another resident’s debit card and cash. One resident had Alzheimer’s disease and the other was cognitively intact; both reported missing cards and unauthorized charges were confirmed through bank records, police review, and security footage, with the CNA admitting to taking the card and money.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Misappropriation of Tirzepatide
D
F0602 F602: Protect each resident from the wrongful use of the resident's belongings or money.
Short Summary

A resident with diabetes and sleep apnea was prescribed weekly tirzepatide, but repeated doses were unavailable despite pharmacy deliveries and MAR documentation. Staff reported the medication was not consistently tracked or secured, the unit refrigerator did not lock, and multiple nurses had access to the medication room. The resident said she had been missing doses for months, and the Unit Manager later found fewer doses than expected and suspected someone had taken the medication.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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