F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
G

Inadequate supervision for a resident who repeatedly self-transferred and fell

Benedictine Manor Of LacrosseLa Crosse, Wisconsin Survey Completed on 06-18-2026

Summary

The facility failed to ensure adequate supervision to prevent accidents for a resident with vascular dementia, impaired memory, and a history of self-transferring. The resident’s care plan documented that she required assistance with transfers and ambulation, yet staff repeatedly observed and documented that she self-transferred and self-ambulated despite reminders and education. The record also showed that the resident had an APOAHC, but there was no evidence that the risks and benefits of self-ambulating had been discussed with that representative. The resident experienced multiple falls related to self-transferring. One fall occurred when she was trying to get to the bathroom after being incontinent, and another occurred when she was going to the bathroom and used a tray table as a walker, which broke and caused her to fall. On 5/19/26, a staff member witnessed the resident grab for her walker and fall backwards, striking the back of her head. She sustained a laceration to the posterior scalp that required 2 staples in the emergency department. The fall investigation documented that she was transferring without assistance and that she had a history of self-transferring despite staff reminders and education. The record also showed ongoing self-transferring and wandering behavior after prior falls. Staff notes documented that the resident was found self-transferring to the bathroom, wandering overnight, and entering an unoccupied resident room. Physical therapy documented that she required 1-assist for all transfers and ambulation and that she had poor safety awareness when attempting transfers and ambulation. During interview, the DON stated that the facility did not increase monitoring when the resident self-ambulated, and a CNA stated that the resident ambulated independently 3 to 4 times per shift. The CNA also stated that staff were not doing anything different when they observed her self-ambulating.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0689 citations
Unsafe Cord Placement and Failure to Follow Fall Interventions
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Unsafe Cord Placement and Failure to Follow Fall Interventions: A resident with cognitive impairment and wheelchair use had a TV power cord stretched tightly across the closet doorway, blocking access and creating an environmental hazard when staff had to lift the cord to open the closet. Another resident with severe cognitive impairment and a fall-risk care plan repeatedly ran barefoot in the hallway while staff observed but did not consistently provide planned interventions such as gripper socks, footwear, ambulation assistance, or redirection.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow Fall Prevention Care Plan
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with impaired cognition, cancer, non-Alzheimer's dementia, extensive ADL needs, and a fall history was identified as a high fall risk with care plan interventions including removing a movable bedside table. After a fall, the resident was found using the table as a walker, yet observations showed the table still placed beside the bed on multiple occasions, including when staff were present. Staff interviews confirmed they were unaware of the current fall prevention interventions and that the table remained at bedside for meals despite the care plan.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to complete restraint assessment before wheelchair alarm use
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to complete a restraint assessment before using a wheelchair alarm for a resident with muscle weakness, difficulty walking, repeated falls, and dementia. The care plan included the alarm as an intervention, but the record lacked an initial Restraint Evaluation, and the CNO confirmed the assessment had not been completed before the alarm was placed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Inadequate Supervision During EZ Stand Transfers
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with cognitive deficits, dementia, Alzheimer's disease, fracture, and repeated falls was dependent for toileting and care planned for an EZ stand with 2-person assist. During observed transfers, staff placed the harness and straps correctly, but the resident only rose to about 135 degrees and never came to a full stand, while staff remained by the bathroom door during privacy periods and continued the transfer despite the resident not standing fully. An RN stated the resident was expected to stand straight up with the EZ stand and that staff should sit the resident back down and try again if not.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Resident Left Unsupervised and Was Found Wandering in Parking Lot
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with Alzheimer's disease and dementia was found wandering in the parking lot after leaving the building unsupervised. A family member visiting another resident saw her looking into car windows and alerted staff, who were not aware she had exited until the report. Staff interviews showed the resident had been seen earlier eating in the dining room, but no one was actively looking for her or knew she had left the facility.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Respond to Help Requests and Use Foot Pedals During Wheelchair Transport
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with parkinsonism and Alzheimer's disease, severe cognitive impairment, and a fall history was pushed in her wheelchair without foot pedals and was not assisted when she called out for help. Nursing notes and staff interviews showed a CNA propelled the resident multiple times without foot pedals, including one instance where her socked foot hit the floor, and staff acknowledged that foot pedals should be used when pushing a resident.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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