F0727 F727: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
E

RN Staffing Shortage

Hillcrest Manor SanitariumNational City, California Survey Completed on 02-12-2026

Summary

The facility failed to staff a Registered Nurse (RN) for at least eight hours a day for 19 days between July 1, 2025, and September 30, 2025. A review of the PBJ Staffing Date Report and CASPER Report 1705 D showed that the facility triggered a No RN hours alert for Quarter 4 of 2025, indicating there were at least four days in the quarter without any RN hours. The report listed multiple dates in July, August, and September 2025 when there were no RN hours recorded. During an interview on 2/12/25, the DON stated that the facility was hiring RNs but had not been able to retain them. The ADM stated the facility did not have a staffing waiver and could not say how many days there was no RN. The DON stated that the full-time RN had left and that the facility was trying to staff the floor, but it was challenging. The facility's undated Nursing Services policy stated that it is the policy of the facility to assure sufficient qualified nursing staff are available at all times to provide nursing and related services to meet residents' needs safely and in a manner that promotes each resident's rights, physical, mental, and psychological well being.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0727 citations
RN Coverage Not Maintained
F
F0727 F727: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Short Summary

The facility failed to ensure RN coverage for at least 8 consecutive hours on 3 of 46 days reviewed. Review of the Direct Care Staff Daily Reports showed no required RN coverage on three dates, and the Administrator acknowledged the missing coverage.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
No Full-Time RN Director of Nursing
F
F0727 F727: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Short Summary

No full-time RN DON was designated in the facility. Staff, including an RN, an LPN, the ADON, and the Administrator, stated there was no current DON, and the Regional Nurses were not at the facility full time because they covered multiple facilities. The facility had 55 residents, all requiring skilled nursing services.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
RN Coverage Not Maintained
F
F0727 F727: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Short Summary

The facility failed to maintain RN coverage for at least 8 consecutive hours a day, 7 days a week. Review of the nursing schedule and staff time punches showed no RN present in the facility, and the Administrator confirmed he could not provide evidence that an RN worked the required 8 hours. The deficiency had the potential to affect all 95 residents.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
RN Coverage Not Maintained on Scheduled Shifts
E
F0727 F727: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Short Summary

RN Coverage Not Maintained on Scheduled Shifts: The facility failed to ensure an RN was present for 8 consecutive hours each day. Review of schedules and timecards showed LPNs covered the shifts on two dates when no RN was scheduled, and staff interviews confirmed the facility had difficulty hiring nurses and relied on last-minute coverage. The facility reported a census of 49 residents on one date and 50 residents on another, including 3 residents receiving Medicare skilled services.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
RN Coverage Not Provided for Required Daily Hours
F
F0727 F727: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Short Summary

RN Coverage Not Provided for Required Daily Hours: The facility failed to provide an RN for 8 consecutive hours per day, 7 days per week. The only RN on duty worked only a few hours on two days, and staff confirmed no agency RNs were used that weekend. Staff also stated there was no staffing policy and that the facility followed state regulations for staffing. The facility census documented 121 residents.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missed RN Coverage on Weekend Shifts
F
F0727 F727: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Short Summary

The facility failed to maintain RN coverage for at least 8 consecutive hours per day, 7 days a week. Record review showed no RN coverage on two weekend days, and the DON stated the usual weekend RN was on vacation and she could not cover those shifts. The Administrator stated the facility had no policy for RN coverage and deferred to HHSC regulations.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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