Failure to Complete and Share Baseline Care Plan Including Resident Preferences
Summary
Surveyors found that the facility failed to develop and implement a complete baseline care plan and to provide a summary copy to the resident’s representative for one cognitively impaired resident. The resident was an elderly female admitted with multiple serious diagnoses, including peripheral vascular disease, heart failure, aphasia, type 2 diabetes mellitus, hemiplegia, cerebral infarction, and end stage renal disease. Her MDS showed a BIMS score of 00, indicating severe cognitive impairment, and her medical record contained an MPOA document naming a primary and secondary healthcare agent. Review of the baseline care plan, signed by the ADON, showed no entries under the section for additional comments or preferences. During interviews, the resident’s MPOA stated that the resident did not like to lie flat and preferred to sleep sitting upright, and that she could answer yes/no questions. He also stated he did not receive a summary copy of the baseline care plan. The DON stated that baseline care plans should be completed with a resident’s representative when the resident is cognitively impaired and acknowledged that not including preferences and not providing a copy to the representative could lead to missed communication and lack of care. The Administrator stated that a summary copy of the baseline care plan would be given to the resident or representative only if requested, and then acknowledged that the representative should have been included in the baseline care plan creation and that a summary should have been provided per facility policy. Facility policy required providing the resident and representative with a summary of the baseline care plan including initial goals, medications, dietary instructions, services and treatments, and information to properly care for the resident upon admission and address specific health and safety concerns.
Penalty
Resources
Below are regulatory guidelines relevant to this citation:
Trusted data from CMS and state health departments
Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release July 29, 2026) and official state health department websites — never guesswork.
In your survey window? See what surveyors are citing.
The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.