F0727 F727: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F

RN Coverage Not Maintained on Weekends

Shepherd Of The Hills Living CenterBranson, Missouri Survey Completed on 02-13-2026

Summary

The facility failed to provide the services of an RN for at least eight consecutive hours per day, seven days per week, when it did not have consistent RN coverage on weekends. The facility census was 75, and review of the nurse schedule, timecard reports for all RNs, and the Salaried Personnel - Direct Resident Care Logs for December 2025, January 2026, and February 2026 showed multiple weekend shifts with no RN scheduled and, on some dates, no RN logged time at all. On several Saturdays and Sundays, the only RN coverage came from the MDS Coordinator/RN for less than eight hours, including 6.9 hours, 4.4 hours, 3.8 hours, 4.4 hours, 4.7 hours, and 4.1 hours on different weekends. During interviews, RN K said he/she worked every other weekend and was not sure how RN coverage was scheduled on alternate weekends or when he/she had requested off. The DON said the facility had only one floor RN who worked every other weekend and that they tried to fill alternate weekends with the DON, one prn RN, and the MDS Coordinator/RN, with the DON recording floor time on the salaried time log and the other RNs using the time clock. The DON also stated the facility did not have a policy specific to RN coverage and that they should just follow the regulations. The Administrator acknowledged the facility had a shortage of RNs and that there were gaps on some weekends, so they were not always in compliance with the required RN coverage of eight consecutive hours daily.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0727 citations
Failure to Maintain Required RN Coverage
F
F0727 F727: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Short Summary

Failure to Maintain Required RN Coverage: The facility did not have an RN in the building for at least 8 consecutive hours a day, 7 days a week on multiple dates. Administrative Nurse D verified that no RN was present for the required coverage or serving as charge nurse on those dates, despite the facility policy requiring daily RN coverage and a full-time DON.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Maintain Required RN Coverage
E
F0727 F727: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Short Summary

Failure to Maintain Required RN Coverage: The facility failed to ensure an RN was on duty for at least 8 consecutive hours a day, 7 days a week on multiple reviewed days. Daily HR reports showed zero RN hours worked on several dates, and both the DON and ADM stated they could not explain why RN coverage was absent, while acknowledging the requirement for daily RN coverage and the administrator's responsibility for staffing.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
RN and DON Coverage Not Maintained
F
F0727 F727: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Short Summary

RN and DON Coverage Not Maintained: The facility failed to ensure an RN served as DON on a full-time basis and failed to maintain RN coverage for at least eight consecutive hours each day. Staffing schedules, timecards, and staff interviews showed no RN worked on two days and no DON was present for several days. Interviews also confirmed the DON coverage was intermittent, with one RN serving only on limited days and another stating she had no documentation showing she worked in the facility after the prior DON left.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Lack of Documented Daily RN Coverage
F
F0727 F727: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Short Summary

Lack of Documented Daily RN Coverage: Surveyors found that the facility did not have documented RN coverage scheduled for at least 8 consecutive hours per day, 7 days a week. Review of staffing postings showed multiple days without the required RN coverage, and the ANHA stated there were no other documents available to verify RN coverage. No policy was provided by the end of the survey.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
RN Coverage Not Maintained
F
F0727 F727: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Short Summary

RN Coverage Not Maintained: The facility failed to ensure RN services for at least 8 consecutive hours per day, 7 days a week. Time records showed missing RN coverage on multiple days, and the DON and ADM acknowledged that RN staffing hours were absent at times. The facility policy required RN coverage and allowed DON hours to count toward the requirement.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
RN Coverage Not Maintained as Required
F
F0727 F727: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Short Summary

RN Coverage Not Maintained as Required: The facility failed to maintain RN coverage for at least 8 consecutive hours per day. Record review showed multiple days with no RN in the building within a 24-hour period and other days with less than 8 consecutive hours of RN coverage. Interviews confirmed the Staffing Coordinator and DON leadership understood the coverage expectation differently, and the facility sometimes relied on an on-call RN to come in if issues arose.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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