E0034 E034: Provide a means of sharing information on occupancy/needs.
D

Emergency Preparedness Communication Plan Lacked Required Occupancy Reporting Information

Crystal River Health And Rehabilitation CenterCrystal River, Florida Survey Completed on 04-26-2026

Summary

Surveyors identified a deficiency in the facility’s emergency preparedness communication plan related to the requirement to provide information on occupancy. During record review at 2:00 PM, the surveyor determined that the written communication plan did not include any information on the Healthcare Facility Reporting System, which is the mechanism used to report the facility’s occupancy. The plan therefore lacked a specified means of providing information about the facility’s occupancy as required by the applicable emergency preparedness regulations. In a concurrent staff interview, the Administrator acknowledged that the communication plan did not contain the required information about occupancy reporting. The Administrator confirmed the absence of this information in the plan. The deficiency was determined to affect the entire facility, as the missing occupancy reporting component related to communication of resident needs to the incident commander during an emergency.

Plan Of Correction

This Plan of Correction constitutes written compliance for the deficiencies cited. However, submission of this Plan of Correction is not an admission that a deficiency exists or that one was cited correctly. This plan of correction is submitted to meet requirements established by State and Federal Law. To comply with E0034 and assure continued compliance, the following plan has been put in place. E0034 ~ Communication Plan (HFRS) Immediate Correction: The Emergency Preparedness Communication Plan was updated to include a dedicated section for the Health Facility Reporting System (HFRS), explicitly outlining requirements for reporting emergency status, planning, and operations. Identification of Others: All residents have the potential to be affected by communication failures. The Administrator audited the entire Emergency Plan to ensure HFRS Superuser access, login procedures, and technical support contacts (850-412-4303/4304) were included. Systemic Changes: Administrative and nursing leadership were trained on the AHCA HFRS manual and internal procedures for updating census and .utility data. A screenshot of the facility's HFRS registration was added as an appendix to the Plan. Monitoring (QA): The Safety Committee will review the plan semi-annually to ensure protocols remain current. Results will be documented in the QAPI meeting minutes.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
See other E0034 citations
Deficiency in Emergency Preparedness Communication Plan
B
E0034 E034: Provide a means of sharing information on occupancy/needs.
Short Summary

The facility's emergency preparedness communication plan lacked a means of providing information about the ASC's needs and its ability to provide assistance to the authority having jurisdiction, the Incident Command Center, or designee. This deficiency was confirmed during an exit interview with the Maintenance Director, affecting the entire facility.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Deficiency in Emergency Preparedness Communication Plan
C
E0034 E034: Provide a means of sharing information on occupancy/needs.
Short Summary

York Nursing And Rehabilitation Center's emergency preparedness communication plan lacked a means to provide information about the facility's needs and ability to assist to authorities, affecting the entire facility. This deficiency was confirmed during a survey and acknowledged by the facility's leadership.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Deficiency in Emergency Preparedness Communication Plan
B
E0034 E034: Provide a means of sharing information on occupancy/needs.
Short Summary

The facility's emergency preparedness communication plan was found lacking as it did not include a method for providing information about the facility's needs and its ability to provide assistance to the authority having jurisdiction or the Incident Command Center. This deficiency was confirmed during an exit interview with the Administrator and Maintenance Director.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Deficiency in Emergency Preparedness Communication Plan
B
E0034 E034: Provide a means of sharing information on occupancy/needs.
Short Summary

The facility's emergency preparedness communication plan was found lacking as it did not include a means of providing information about the ASC's needs and its ability to provide assistance to the authority having jurisdiction. This deficiency was confirmed during an exit interview with the Administrator and the Maintenance Director.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

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