E0034 E034: Provide a means of sharing information on occupancy/needs.
B

Deficiency in Emergency Preparedness Communication Plan

Complete Care At Harston Hall LlcFlourtown, Pennsylvania Survey Completed on 05-01-2025

Summary

The facility's emergency preparedness communication plan was found to be deficient as it did not include a means of providing information about the Ambulatory Surgical Center's (ASC) needs and its ability to provide assistance to the authority having jurisdiction, the Incident Command Center, or designee. This deficiency was identified during a document review conducted on May 1, 2025, at 8:15 a.m. During an exit interview with the Maintenance Director on the same day at 10:30 a.m., it was confirmed that the documentation necessary to meet this requirement was lacking. This oversight affects the entire facility, as the communication plan is a critical component of emergency preparedness and response.

Plan Of Correction

The facility's emergency preparedness communication plan will include a developed means of providing information about the LTC needs and its ability to help the authority having jurisdiction, the Incident Command Center, or designee. The facility will update the EP Book and add it to QAPI for review.

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
See other E0034 citations
Emergency Preparedness Communication Plan Lacked Required Occupancy Reporting Information
D
E0034 E034: Provide a means of sharing information on occupancy/needs.
Short Summary

Surveyors found that the facility’s emergency preparedness communication plan did not include required information on how to report facility occupancy through the Healthcare Facility Reporting System. During record review and a concurrent interview, the Administrator acknowledged that the plan lacked a specified means of providing occupancy information to the incident commander, resulting in a facility-wide deficiency in the communication plan.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Deficiency in Emergency Preparedness Communication Plan
C
E0034 E034: Provide a means of sharing information on occupancy/needs.
Short Summary

York Nursing And Rehabilitation Center's emergency preparedness communication plan lacked a means to provide information about the facility's needs and ability to assist to authorities, affecting the entire facility. This deficiency was confirmed during a survey and acknowledged by the facility's leadership.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Deficiency in Emergency Preparedness Communication Plan
B
E0034 E034: Provide a means of sharing information on occupancy/needs.
Short Summary

The facility's emergency preparedness communication plan was found lacking as it did not include a method for providing information about the facility's needs and its ability to provide assistance to the authority having jurisdiction or the Incident Command Center. This deficiency was confirmed during an exit interview with the Administrator and Maintenance Director.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Deficiency in Emergency Preparedness Communication Plan
B
E0034 E034: Provide a means of sharing information on occupancy/needs.
Short Summary

The facility's emergency preparedness communication plan was found lacking as it did not include a means of providing information about the ASC's needs and its ability to provide assistance to the authority having jurisdiction. This deficiency was confirmed during an exit interview with the Administrator and the Maintenance Director.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across Pennsylvania

Get a heads-up on the newest immediate-jeopardy (J–L) citations in Pennsylvania — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release July 29, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙