F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
D

Failure to Develop and Implement Elopement Prevention Care Plan for High-Risk Resident

Herman Health Care CenterSan Jose, California Survey Completed on 03-09-2026

Summary

The deficiency involves the facility’s failure to ensure a safe environment and adequate supervision to prevent elopement for a resident who had been identified as at risk for elopement. The resident was admitted with diagnoses including paranoid schizophrenia, schizoaffective disorder bipolar type, and a history of stimulant abuse, and was receiving multiple antipsychotic and mood-stabilizing medications. The resident’s BIMS score indicated moderately impaired cognition, and the primary care physician documented that the resident did not have capacity to understand and make healthcare decisions. An elopement evaluation completed on admission produced a score indicating the resident was at risk for elopement. Despite this identified risk, review of the resident’s records showed no evidence that the facility developed or implemented a person-centered care plan addressing elopement risk, nor any documented interventions or strategies to maintain safety and prevent elopement. Review of all documented care plans revealed no person-centered care plan for elopement risk, and review of nursing notes, physician orders, and the EMAR from admission through the date of elopement showed no documented interventions for monitoring or supervision related to wandering or elopement prevention. Staff interviews, including with the LVN, CNAs, and the DON, confirmed that the resident was known to wander and was considered at risk for elopement, and also confirmed that there were no documented interventions, no continuous or scheduled supervision, and no regular monitoring of the resident’s whereabouts to address this risk. On the day of the elopement, nursing staff observed the resident walking in the courtyard outside the building in the late afternoon. When a nurse went to administer scheduled medications later that afternoon, the resident was not in the room and could not be located in the facility despite a search. Subsequent nursing alert notes documented that the facility contacted local hospitals and searched surrounding community areas but was unable to locate the resident. Staff interviews indicated that the only likely way the resident could have left the premises was by jumping over a six-foot metal fence in the dark, and staff acknowledged that the lack of supervision and monitoring contributed to the inability to prevent the resident from leaving. The DON confirmed that the resident had been identified as at risk for elopement on admission, that no person-centered care plan or interventions for elopement prevention had been developed or implemented, and that the facility was unable to determine how the resident eloped and had been unable to locate the resident as of the latest interview. The facility’s physical layout included three separate buildings surrounding a central courtyard, with six-foot metal fences and an eight-foot brick wall with a locked gate, and the maintenance director stated that the front gate was always locked and that only staff with keys could access it. However, staff interviews indicated that the resident, described as tall and thin, was physically capable of jumping the fence, and that it was dark at the time the resident likely left, which staff believed contributed to the elopement going unnoticed. The facility’s own policies on wandering and elopement and on comprehensive person-centered care plans required identification of residents at risk for unsafe wandering or elopement and inclusion of strategies and interventions in the care plan to maintain safety. Despite these policies and the resident’s documented risk factors and behaviors, the facility did not create or implement a person-centered care plan or effective monitoring and supervision interventions to prevent the resident’s elopement.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0689 citations
Failure to Follow Fall Interventions
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to Follow Fall Interventions: A resident with dementia, ESRD on dialysis, impaired mobility, and a history of falls was observed ambulating and self-transferring in her room and bathroom without staff assistance, despite orders and a care plan requiring one-person assist with a walker, call light use, frequent safety checks, and skid strips by the bed. Staff interviews confirmed the resident was transferring independently and that the skid strips were not in place as documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missing Ordered Fall Mat for High-Fall-Risk Resident
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident assessed as high risk for falls did not receive the physician-ordered fall mat on the right side of the bed. Surveyors observed no mat during multiple checks, and the TAR did not reflect the intervention. The resident said the mat had been removed after a new bed was placed, while an RN and the DON acknowledged the order remained in place even though the mat was no longer being used.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Safety Interventions Not Followed
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Smoking safety interventions were not consistently implemented for four residents who smoked. Two residents were observed smoking with staff supervision but without the smoking aprons listed in their assessments and care plans, and two other residents were also observed smoking in wheelchairs without aprons despite care plan interventions requiring them. The DON confirmed the apron requirement for two of the residents, while the ADON stated residents sometimes complained about the aprons and that he did not know when smoking assessments were completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use Required Mechanical Lift for Resident Transfer
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with cerebral palsy, severe cognitive impairment, wheelchair use, and a care plan requiring a mechanical lift for all transfers was manually transferred by a CNA instead of using the lift. During observation, the CNA lifted the resident by the upper back and moved him between the wheelchair and bed without mechanical assistance, despite having completed lift competency training and despite the DON confirming the resident required a mechanical lift for all transfers.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Supervise Resident at Risk for Elopement
J
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to supervise a resident at risk for elopement led to repeated exit-seeking and wandering events, including being found off the unit and near exterior areas. The resident had dementia with cognitive impairment, hemiplegia, and diabetes, and staff notes described missing documentation of several wandering episodes, an incomplete care plan intervention, and incidents involving a broken alarmed door, a Wanderguard, and an unknown visitor letting the resident off the unit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to verify correct sling size and safe lift use during resident transfers
E
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with severe cognitive impairment fell during a lift transfer when a sling strap came loose and the chest strap clip broke, and two other residents were observed being transferred with total body lifts using slings that were not verified against their care plans or mobility assessments. Staff interviews showed some CNAs relied on the sling already in the room or on how it fit, rather than consistently checking the care plan or Kardex for the correct sling size and transfer method.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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