F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
D

Failure to Develop and Implement Elopement Prevention Care Plan for High-Risk Resident

Herman Health Care CenterSan Jose, California Survey Completed on 03-09-2026

Summary

The deficiency involves the facility’s failure to ensure a safe environment and adequate supervision to prevent elopement for a resident who had been identified as at risk for elopement. The resident was admitted with diagnoses including paranoid schizophrenia, schizoaffective disorder bipolar type, and a history of stimulant abuse, and was receiving multiple antipsychotic and mood-stabilizing medications. The resident’s BIMS score indicated moderately impaired cognition, and the primary care physician documented that the resident did not have capacity to understand and make healthcare decisions. An elopement evaluation completed on admission produced a score indicating the resident was at risk for elopement. Despite this identified risk, review of the resident’s records showed no evidence that the facility developed or implemented a person-centered care plan addressing elopement risk, nor any documented interventions or strategies to maintain safety and prevent elopement. Review of all documented care plans revealed no person-centered care plan for elopement risk, and review of nursing notes, physician orders, and the EMAR from admission through the date of elopement showed no documented interventions for monitoring or supervision related to wandering or elopement prevention. Staff interviews, including with the LVN, CNAs, and the DON, confirmed that the resident was known to wander and was considered at risk for elopement, and also confirmed that there were no documented interventions, no continuous or scheduled supervision, and no regular monitoring of the resident’s whereabouts to address this risk. On the day of the elopement, nursing staff observed the resident walking in the courtyard outside the building in the late afternoon. When a nurse went to administer scheduled medications later that afternoon, the resident was not in the room and could not be located in the facility despite a search. Subsequent nursing alert notes documented that the facility contacted local hospitals and searched surrounding community areas but was unable to locate the resident. Staff interviews indicated that the only likely way the resident could have left the premises was by jumping over a six-foot metal fence in the dark, and staff acknowledged that the lack of supervision and monitoring contributed to the inability to prevent the resident from leaving. The DON confirmed that the resident had been identified as at risk for elopement on admission, that no person-centered care plan or interventions for elopement prevention had been developed or implemented, and that the facility was unable to determine how the resident eloped and had been unable to locate the resident as of the latest interview. The facility’s physical layout included three separate buildings surrounding a central courtyard, with six-foot metal fences and an eight-foot brick wall with a locked gate, and the maintenance director stated that the front gate was always locked and that only staff with keys could access it. However, staff interviews indicated that the resident, described as tall and thin, was physically capable of jumping the fence, and that it was dark at the time the resident likely left, which staff believed contributed to the elopement going unnoticed. The facility’s own policies on wandering and elopement and on comprehensive person-centered care plans required identification of residents at risk for unsafe wandering or elopement and inclusion of strategies and interventions in the care plan to maintain safety. Despite these policies and the resident’s documented risk factors and behaviors, the facility did not create or implement a person-centered care plan or effective monitoring and supervision interventions to prevent the resident’s elopement.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0689 citations
Unsafe Cord Placement and Failure to Follow Fall Interventions
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Unsafe Cord Placement and Failure to Follow Fall Interventions: A resident with cognitive impairment and wheelchair use had a TV power cord stretched tightly across the closet doorway, blocking access and creating an environmental hazard when staff had to lift the cord to open the closet. Another resident with severe cognitive impairment and a fall-risk care plan repeatedly ran barefoot in the hallway while staff observed but did not consistently provide planned interventions such as gripper socks, footwear, ambulation assistance, or redirection.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow Fall Prevention Care Plan
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with impaired cognition, cancer, non-Alzheimer's dementia, extensive ADL needs, and a fall history was identified as a high fall risk with care plan interventions including removing a movable bedside table. After a fall, the resident was found using the table as a walker, yet observations showed the table still placed beside the bed on multiple occasions, including when staff were present. Staff interviews confirmed they were unaware of the current fall prevention interventions and that the table remained at bedside for meals despite the care plan.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to complete restraint assessment before wheelchair alarm use
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to complete a restraint assessment before using a wheelchair alarm for a resident with muscle weakness, difficulty walking, repeated falls, and dementia. The care plan included the alarm as an intervention, but the record lacked an initial Restraint Evaluation, and the CNO confirmed the assessment had not been completed before the alarm was placed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Inadequate Supervision During EZ Stand Transfers
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with cognitive deficits, dementia, Alzheimer's disease, fracture, and repeated falls was dependent for toileting and care planned for an EZ stand with 2-person assist. During observed transfers, staff placed the harness and straps correctly, but the resident only rose to about 135 degrees and never came to a full stand, while staff remained by the bathroom door during privacy periods and continued the transfer despite the resident not standing fully. An RN stated the resident was expected to stand straight up with the EZ stand and that staff should sit the resident back down and try again if not.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Resident Left Unsupervised and Was Found Wandering in Parking Lot
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with Alzheimer's disease and dementia was found wandering in the parking lot after leaving the building unsupervised. A family member visiting another resident saw her looking into car windows and alerted staff, who were not aware she had exited until the report. Staff interviews showed the resident had been seen earlier eating in the dining room, but no one was actively looking for her or knew she had left the facility.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Respond to Help Requests and Use Foot Pedals During Wheelchair Transport
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with parkinsonism and Alzheimer's disease, severe cognitive impairment, and a fall history was pushed in her wheelchair without foot pedals and was not assisted when she called out for help. Nursing notes and staff interviews showed a CNA propelled the resident multiple times without foot pedals, including one instance where her socked foot hit the floor, and staff acknowledged that foot pedals should be used when pushing a resident.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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