Failure to Consistently Provide Resident Snacks as Required
Penalty
Summary
The facility failed to consistently provide snacks in accordance with residents’ needs, preferences, and requests on all three nursing units (North, South, and [NAME]). The facility’s Greenery Snack Policy dated 1/5/26 stated that between-meal snacks shall be available for residents. However, two nurse aides reported that residents were unhappy because they were not receiving bedtime snacks and that the facility was aware of this issue. Resident Council meeting minutes from 1/6/26, 2/4/26, and 3/3/26 documented residents’ statements that snacks were not being offered or delivered by nurse aides. Food Committee meeting minutes from 1/5/26, 2/3/26, and 3/2/26 also recorded that snacks were not being delivered to residents. During resident interviews, residents stated that snacks were delivered to the units but that NAs ate them and/or did not offer them consistently or provide them to residents. The Assistant DON confirmed that the facility failed to consistently provide snacks as desired for all three nursing units, in violation of 28 Pa. Code 211.12(d)(3)(5) regarding nursing services. No specific resident medical histories or clinical conditions related to the deficiency were described in the report.
