F0804

F

Failure to Provide Palatable Meals at Appropriate Temperatures

Lisbon, Ohio Survey Completed on 02-19-2026

Penalty

No penalty information released

Summary

The facility failed to ensure food and drink were palatable, attractive, and served at safe and appetizing temperatures for residents receiving meals from the kitchen. One resident reported that food was sometimes cold and attributed this to living at the end of a hall and being served last, another resident stated that food was often cold or only warm but not hot, and a third resident described some food as lousy, specifically noting a hamburger that was very overcooked and tough to bite and eat. Observation showed that the last tray for a room on the east wing was plated and placed on the cart at 12:20 P.M., and a test tray with pizza casserole, green beans, and pumpkin mousse was prepared and followed to the east wing. CNAs began passing trays and drinks to residents in their rooms at 12:23 P.M., and the last tray for the identified room was not served until 12:46 P.M., at which time the test tray was sampled for taste, texture, and temperature. The green beans on the test tray were found not to be warm, and the Dietary Manager measured their temperature at 120 degrees Fahrenheit, confirming they were not at an appropriate temperature for palatability as intended. This deficiency was investigated under Master Complaint Number 2733050.