Survey Results Not Readily Accessible to Residents
Penalty
Summary
The facility failed to honor resident rights by not making the past three years of state survey results and plans of correction readily accessible to residents and their representatives. On multiple days of observation, a binder labeled “State Survey Results” was located in a pocket folder on the wall of a corridor leading to the courtyard, but access to the binder was blocked by a stuffed chair with large equipment stacked on it, two vital signs towers, and an extra-large padded specialized wheelchair. During a Resident Council group discussion with surveyors, residents reported they were not aware that the facility was responsible for making the past three years of survey results readily accessible, nor were they aware of their right to review these results and plans of correction, and they stated they did not know where the survey results were posted. The Administrator later confirmed that the survey results were not accessible because they were blocked by stored equipment. No specific resident medical histories or clinical conditions were described in relation to this deficiency.
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