Baseline Care Plan Not Completed for Immediate Needs
Summary
The facility failed to develop and implement a baseline care plan for one resident admitted for hospice-respite services. The resident’s face sheet identified her as an older female with Alzheimer’s Disease and protein-calorie malnutrition. Her baseline care plan, signed by an LVN, documented impaired vision and hearing, confusion, and blindness, but did not document active diagnoses contributing to admission, initial admission goals, opioid use, terminal care needs, or any goals or interventions for the areas listed. Social services sections for mental health needs and behavioral concerns were left blank, and the care plan did not include instructions for the resident’s immediate needs. The resident’s admission documentation noted that she arrived on a stretcher without a family or support person, with highly impaired hearing, chronic disorganized thinking, severe cognitive impairment, and no clear baseline neurological information. The admission record also showed that hospice, respite, and palliative care were not selected in the special care section, and the behavior care planning section was blank. The resident had orders for escitalopram, mirtazapine, lorazepam as needed for anxiety/agitation, ABH gel as needed for severe agitation, and morphine as needed for shortness of breath or pain, but the baseline care plan did not document opioids or address these ordered treatments. During the stay, the resident was observed screaming, biting the bed remote and cord, accusing others of stealing her clothes, threatening staff, and calling people names. Staff interviews described her as combative with incontinence care, fidgety, trying to get out of bed, and aggressive when awake. The facility had not assessed or recorded any pain levels for the resident, and staff later stated there was nothing in place to prevent or treat her behaviors other than morphine because it was a liquid. The DON also contacted hospice because the resident had behaviors and hospice needed to come to the facility to complete an evaluation. The VP stated the baseline care plan should have been completed within 48 hours and should have addressed immediate needs, but the resident’s opioid pain medication use and behaviors were not accurately captured.
Penalty
Resources
Below are regulatory guidelines relevant to this citation:
Trusted data from CMS and state health departments
Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release July 29, 2026) and official state health department websites — never guesswork.
In your survey window? See what surveyors are citing.
The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.