Failure to Serve Meals at Scheduled Times
Penalty
Summary
The facility failed to serve meals at the specific times posted in the main dining room, resulting in residents not receiving meals at regular times comparable to normal mealtimes in the community. The posted meal service times were 7:00 AM for breakfast, 12:00 PM for lunch, and 5:00 PM for dinner. Observations showed that lunch service had not begun by 12:42 PM, and a resident reported that both breakfast and lunch were always served late. Record review indicated that the last staff in-service on time management was completed on 4/29/25. Interviews with the Dietary Manager and Administrator confirmed awareness of the late meal service, with the Dietary Manager attributing the delay to the cook's inability to handle pressure. Both the Dietary Manager and Administrator acknowledged the importance of serving meals on time to maintain residents' routines and support their nutritional needs. Despite previous in-services on timely meal service, the deficiency persisted, as evidenced by the late lunch service and resident complaints.