Failure to Maintain Safe and Homelike Environment Due to Ongoing Roof Leaks
Penalty
Summary
The facility failed to maintain the physical environment in good repair, as evidenced by multiple observations of ceiling tiles with large brown watermark stains and sagging tiles in the dining room and several resident rooms. The stained and sagging ceiling tiles were noted around and near air vents, and the maintenance supervisor confirmed these issues were due to ongoing water leaks from the roof, which occurred every time it rained. The maintenance supervisor reported that while stained and sagging tiles were replaced frequently, the underlying issue of the leaking roof had not been permanently addressed. The administrator acknowledged that the roof had been leaking since their employment began and that management was aware of the problem but had not taken permanent action to resolve it. The facility's policy required a safe, clean, comfortable, and homelike environment, which was not upheld due to these ongoing environmental deficiencies.