Failure to Provide Timely Dental Care for Resident
Penalty
Summary
Facility staff failed to ensure that a resident received necessary dental care. The resident expressed to staff a desire to have teeth extracted due to only being able to eat soft foods. The resident had previously been evaluated by a Prosthodontist, who recommended several surgical extractions and noted the resident's strong interest in dental implants. Despite this, there was no evidence that the recommended dental procedures were arranged or provided in a timely manner. Interviews with facility staff revealed a lack of awareness and follow-up regarding the resident's dental needs. The unit manager acknowledged the resident's request but did not indicate any immediate action. The Administrator cited the high cost of the dental work and lack of insurance as reasons for the delay. The Business Office Manager was unaware of the dental issue until informed by the surveyor, indicating a breakdown in communication and coordination among staff regarding the resident's dental care needs.