Failure to Maintain Safe and Homelike Resident Rooms
Penalty
Summary
The facility failed to provide a comfortable, homelike environment in three rooms on the North Unit, as required by its Resident Rights & Quality of Life Policy. Observations by a State Agent revealed exposed sheetrock surrounding the air conditioner in one room, and additional rooms were found to have exposed wall areas near doors and air conditioners, chipped paint, and exposed metal on the bottom corners of walls. The Maintenance Supervisor confirmed that these areas were in need of repair and attributed some of the damage to moving a bed. A review of maintenance work orders showed that no formal repair requests had been documented for these rooms, and the Maintenance Supervisor acknowledged that many repair needs are communicated verbally rather than being formally recorded.