Failure to Offer, Educate, and Document Influenza and Pneumococcal Vaccinations
Summary
The facility failed to ensure that residents were properly offered, screened, educated, and administered influenza and pneumococcal vaccinations as required by policy and CDC guidance. Record reviews revealed that there was no documented evidence of pneumococcal vaccinations, consent/declination forms, screenings, or education for any residents during the specified review period. For influenza vaccinations, while some residents were listed as having received or refused the vaccine, there was no documentation of consent, declination, or education for any of these cases. Interviews with the DON and other facility leadership confirmed the absence of required documentation and a lack of knowledge regarding the vaccination process, with missing forms and unclear responsibilities for ordering and administering vaccines. Several residents and their guardians reported not being offered or educated about influenza or pneumococcal vaccines upon admission or during their stay. In multiple cases, residents who would have accepted the vaccines were not given the opportunity, and guardians were not informed or consulted. The facility's immunization reports and medical records consistently lacked evidence of vaccine offers, education, or documentation of consent or refusal, even for residents with significant risk factors such as chronic respiratory conditions, dementia, or immunocompromised states. The facility's own policies required assessment, education, and documentation for both vaccines, but these procedures were not followed. The deficiency affected multiple residents, including those who were hospitalized for pneumonia or COVID-19-related complications, and in at least one case, a resident died after being hospitalized for pneumonia. Facility leadership, including the DON, Administrator, and Infection Preventionist, were unaware of the vaccination status or related hospitalizations for several residents. The lack of an effective system to manage and document vaccinations had the potential to affect all residents in the facility, as confirmed by the absence of records and interviews with staff and residents.
Penalty
Resources
Below are regulatory guidelines relevant to this citation:
Two residents with severe cognitive impairment and multiple chronic conditions did not receive pneumococcal vaccinations in accordance with CDC guidelines. One resident had no record of receiving any pneumococcal vaccine, while another was not offered an additional dose as recommended. An LPN confirmed the lack of proper vaccination documentation, despite facility policy requiring immunizations for all residents unless contraindicated or refused.
Several residents with complex medical conditions were not offered, screened, educated, or documented for pneumococcal vaccination, as required. Immunization records lacked evidence of vaccination, consent, or education, and interviews with the DON and a regional nurse consultant confirmed that the facility prioritized influenza and COVID-19 vaccines instead of pneumococcal vaccines.
Several residents with chronic conditions such as dementia, schizophrenia, heart failure, and COPD did not have documentation of being offered, screened, educated, or administered influenza and pneumococcal vaccines as required by facility policy and CDC guidance. Staff interviews confirmed the absence of vaccination records, consents, refusals, or education in the medical records for these residents.
The facility did not ensure that education on the risks and benefits of flu and pneumonia vaccines was provided or documented, and failed to obtain written consent for these immunizations. Several residents with complex medical conditions were affected, with consent forms either missing, incomplete, or only indicating verbal consent or declination without specifying who made the decision or providing a signature. Staff confirmed that forms were not properly completed, following instructions from the previous DON.
Three residents with complex medical conditions received influenza vaccinations without documented consent or evidence of receiving required vaccine education. Review of records and staff interviews confirmed that the facility did not follow its policy to provide CDC vaccine information statements and obtain signed consent forms prior to administering the vaccine.
Two residents were not offered the pneumococcal vaccine nor provided education about its benefits and side effects, as required by facility policy. Medical records lacked documentation of vaccine offering or education, and interviews with the DON and a resident confirmed these omissions. The facility's policy mandates education and documentation for all residents, but these steps were not completed for the affected individuals.
Failure to Administer Pneumococcal Vaccines per CDC Recommendations
Penalty
Summary
The facility failed to administer pneumococcal vaccines according to CDC recommendations for two out of five residents reviewed for immunizations. One resident, admitted with multiple diagnoses including Alzheimer's disease, dementia, and chronic obstructive pulmonary disease, had no record of receiving any pneumococcal vaccinations, and the nursing admission assessment did not document vaccination history. This was confirmed by an LPN who verified the absence of pneumococcal vaccination records in the resident's medical file. Another resident, also with multiple chronic conditions such as COPD, vascular dementia, and diabetes, had documentation of receiving a single dose of pneumococcal vaccine prior to admission but was not offered an additional dose as recommended by current CDC guidelines. The facility's policy required obtaining informed consent and providing immunizations, including pneumococcal vaccines, to all residents unless contraindicated or refused, but this was not followed in these cases.
Failure to Offer and Document Pneumococcal Vaccinations
Penalty
Summary
The facility failed to ensure that residents were offered, screened, educated, and received pneumococcal vaccinations as required. Record reviews for five residents revealed no documentation of pneumococcal vaccination, consent or declination, or education provided regarding the vaccine. These residents had various medical conditions, including fractures, hemiplegia, vascular dementia, diabetes, quadriplegia, and infections, and were admitted to the facility at different times. The absence of documentation affected all five residents reviewed for vaccinations, with the potential to impact all residents in the facility except those specifically identified as not eligible for the vaccine. Interviews with the DON and Regional Nurse Consultant confirmed that pneumococcal vaccines were not offered to residents, as the focus had been on influenza and COVID-19 vaccinations during the fall. The DON acknowledged awareness of the requirement to offer pneumococcal vaccines and indicated it would be prioritized in the future. Review of CDC guidance confirmed the recommendation for pneumococcal vaccination for adults 50 years or older and those at increased risk, emphasizing the need to follow the recommended immunization schedule.
Failure to Document and Administer Required Influenza and Pneumococcal Vaccinations
Penalty
Summary
The facility failed to ensure that residents were offered, screened, educated, and received influenza and pneumococcal vaccinations as required by both facility policy and CDC guidance. This deficiency was identified through record reviews, policy reviews, and staff interviews, affecting five residents who were reviewed for vaccinations, with the potential to impact all 59 residents in the facility. For each of the five residents, there was no documentation in the medical records regarding the administration of influenza or pneumococcal vaccines, nor any record of consent, declination, or education provided about these vaccines. Specifically, the medical records for residents with various diagnoses, including dementia, schizophrenia, muscle weakness, congestive heart failure, asthma, morbid obesity, diabetes, respiratory failure, and COPD, lacked any evidence of vaccination status or related documentation. Interviews with the President of Operations and the Regional Registered Nurse confirmed that they were unable to locate any vaccination records, refusals, or educational materials for these residents in the electronic medical records. This absence of documentation was consistent across all five residents reviewed. Facility policies required that for residents who received vaccines, the date, lot number, expiration date, person administering, and site of vaccination be documented in the medical record, and that refusals also be documented. Additionally, policies stated that residents should be assessed for vaccine eligibility upon or prior to admission and offered the vaccine series within thirty days unless contraindicated. The CDC guidance reviewed also emphasized the importance of following recommended immunization schedules for at-risk populations, but there was no evidence that these requirements were met for the residents in question.
Failure to Provide and Document Immunization Education and Consent
Penalty
Summary
The facility failed to ensure that education on the risks and benefits of influenza and pneumococcal immunizations was provided to residents or their representatives, and failed to obtain written consent for these vaccinations. In multiple cases, consent forms were either missing, incomplete, or only indicated verbal consent or declination without specifying who made the decision or providing a signature. For example, some forms did not indicate whether the resident or a representative provided consent or declination, and there was no documentation that education was given regarding the vaccines. Several residents with complex medical histories, including conditions such as hypertension, dementia, hemiplegia, Alzheimer's disease, Parkinson's disease, end stage renal disease, and dependence on renal dialysis, were affected by these documentation failures. In some instances, residents received vaccinations despite the medical record indicating a verbal declination, and in other cases, there was no consent form present at all for administered vaccines. The facility's own policies required that education be provided and documented, and that consent or declination be recorded in the medical record, but these steps were not consistently followed. Staff interviews confirmed that the immunization consent forms lacked signatures and did not specify who provided consent or declination. An LPN stated that the previous DON had instructed staff to simply write "verbal" or "verbally" on the forms, which was considered sufficient at the time. This practice resulted in incomplete documentation and a lack of evidence that residents or their representatives were properly informed or had provided written consent for immunizations.
Failure to Obtain Consent and Provide Education Prior to Influenza Vaccination
Penalty
Summary
The facility failed to obtain consent and provide education prior to administering the influenza vaccine to three residents. For each of these residents, medical record review showed that the influenza vaccination was given, but there was no documentation of a signed consent form or evidence that vaccine information or education was provided before administration. Interviews with the MDS Coordinator confirmed that the required consent forms and educational documentation were missing for all three residents. The affected residents had complex medical histories, including diagnoses such as dementia, chronic kidney disease, cirrhosis, Alzheimer's disease, malnutrition, chronic obstructive pulmonary disease, and other serious conditions. Despite the facility's policy requiring that the CDC's vaccine information statement be provided and consent obtained prior to vaccination, these steps were not documented or completed for the residents in question.
Failure to Offer and Document Pneumococcal Vaccine and Education
Penalty
Summary
The facility failed to offer the pneumococcal vaccine and provide education regarding its benefits and potential side effects to two residents whose records were reviewed for infection control. Both residents were admitted to the facility with no documentation in their medical records indicating that the pneumococcal vaccine was offered or that education about the vaccine was provided. The admission Minimum Data Set (MDS) assessments for both residents showed their pneumococcal vaccinations were not up to date, and there was no evidence of an offer or education regarding the vaccine. Interviews with the DON confirmed that there was no documentation of vaccine education or offering in the residents' records. One resident also stated they did not recall any discussion about the pneumonia vaccine upon admission. The Infection Preventionist and Administrator both stated that it was the facility's expectation to provide education and document acceptance or refusal of immunizations during the admission process. Review of the facility's immunization policy confirmed that education and documentation are required for all residents, but these steps were not followed for the two residents in question.
Trusted data from CMS and state health departments
Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release May 27, 2026) and official state health department websites — never guesswork.
Trusted by long-term care providers and associations.
