Failure to Implement and Access Baseline Care Plans
Summary
The facility failed to ensure staff were knowledgeable about locating baseline care plans and utilizing Kardexes for newly admitted residents, leading to inadequate care for two residents. Resident #82, admitted with multiple diagnoses including myelodysplastic syndrome and diabetes, did not have a baseline care plan or Kardex in place from the date of admission. This resulted in the resident not receiving necessary interventions to prevent pressure ulcers and proper ADL care, such as oral hygiene. Interviews and observations revealed that staff were unaware of how to locate the baseline care plan in the electronic medical record, and the resident's toothbrush remained unused in his nightstand, indicating a lack of oral care since admission. Similarly, Resident #76, admitted with diagnoses including cerebral infarction and a pressure ulcer, also lacked a baseline care plan and Kardex interventions for pressure ulcer prevention and ADL care. The resident's Kardex only included seizure precautions, and staff interviews confirmed they did not know how to access baseline care plans. The DON admitted to not being familiar with the electronic medical record system and had not educated the nurses on locating baseline care plans, resulting in the absence of necessary care interventions for the resident. The facility's failure to have a care planning policy and the staff's lack of knowledge on accessing baseline care plans led to significant deficiencies in resident care. Both residents did not receive appropriate interventions for pressure ulcer prevention and ADL care, as evidenced by the lack of oral hygiene for Resident #82 and the absence of pressure ulcer prevention measures for Resident #76. The DON's unfamiliarity with the electronic medical record system and the lack of staff training contributed to these deficiencies, highlighting a systemic issue within the facility's care planning process.
Penalty
Resources
Below are regulatory guidelines relevant to this citation:
Trusted data from CMS and state health departments
Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release July 29, 2026) and official state health department websites — never guesswork.
In your survey window? See what surveyors are citing.
The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.