The facility failed to provide a full-time certified dietary manager for residents receiving meals from the kitchen. Dietary staff prepared breakfast, and staff later stated the person serving as dietary manager had only been in the role for one month and was not certified. Administration confirmed the prior dietary manager had quit about a month earlier and that the current staff member would be enrolled in CDM classes soon. The facility policy required a qualified Dietary Supervisor/CDM with state-approved certification.
The facility failed to provide the services of a full-time CDM for the 36 residents who received meals from the kitchen. Dietary staff stated there was no CDM in place, one staff member was serving as kitchen supervisor, another was just starting CDM classes, and the RD only came to the facility once a month. The facility policy stated the dietary department’s day-to-day functions are to be supervised by a qualified dietary manager.
The facility failed to provide a full-time certified dietary manager for 41 residents receiving meals from the kitchen. Record review did not show certification for the dietary manager, and the staff member serving in that role stated she was not yet certified and was taking classes. She also said she had taken over after the prior dietary person left and that she would seek help or research answers for food allergy questions.
Lack of Certified Dietary Manager: The facility failed to employ a full-time CDM for the 32 residents receiving meals from the kitchen. Dietary CC was observed overseeing meal prep, but he stated he was not CDM certified and had not been enrolled in any certification classes. An admin nurse verified he was not certified, while the facility policy required the Food Services manager to be CDM certified or enrolled in an accredited CDM program.
Lack of Full-Time Dietary Leadership: The facility did not have a full-time CDM or qualified dietician/clinically qualified nutrition professional on site to oversee kitchen staff and residents’ dietary needs. Dietary Staff BB was serving as CDM for two kitchens while also working at another facility, and Consultant GG stated she oversaw seven facility kitchens and only visited this facility on Fridays; neither she nor the CDM worked over 35 hours per week at the facility.
The facility failed to employ a full-time CDM for residents receiving meals from the kitchen. Surveyors could not obtain evidence of a CDM, and staff stated the facility did not have one, with an LPN acting in that role when needed. Staff also reported that three CDMs had left and the facility was advertising for a replacement.
Lack of Certified Dietary Manager: The facility failed to employ a full-time CDM for 28 residents receiving meals from the kitchen. An unlicensed dietary staff member was observed overseeing noon meal prep, and she confirmed she was not yet certified despite completing coursework and not yet taking the exam. The Administrative Nurse verified the staff member had no dietary manager certification, and no policy regarding a certified dietary manager was provided.
The facility did not employ a certified dietary manager to oversee food and nutrition services, despite having residents who required pureed and mechanical soft diets. During observation of a breakfast meal, dietary staff prepared meals while the person acting as dietary manager was confirmed by both dietary and administrative staff to be uncertified. When surveyors requested documentation, the facility was unable to provide a policy regarding the requirement for a certified dietary manager.
The facility did not employ a full-time Certified Dietary Manager (CDM) as required by its own Nutritional Services Policy, despite serving meals to 31 residents. A dietary staff member without CDM credentials was observed overseeing meal preparation, and both this staff member and an administrative nurse confirmed that the staff member was not certified, although enrolled in CDM classes. The policy specified that a CDM must oversee key functions such as menu planning, diet and diet manual with nutritional evaluations, office procedures for notifying the RD of new elders, food production, and food service, but no certified individual was fulfilling these responsibilities.
Failure to employ a qualified Dietary Manager: A dietary staff member identified herself as the Dietary Manager but stated she was not certified. She was observed preparing breakfast and later preparing a pureed meal for a resident. Admin staff reported the facility had checked on certification, but the staff member had not been enrolled in the course.
Self-audit
Pick a level of detail and, optionally, what to focus on — then generate a survey-ready checklist distilled from the most recent citations.
Beta · AI-generated — for reference only, not professional advice. Verify against current CMS guidance before relying on it. Assisto accepts no responsibility for how this checklist is used.
Citations used to create this checklist
Trusted data from CMS and state health departments
Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release October 8, 2026) and official state health department websites — never guesswork.
In your survey window? See what surveyors are citing.
The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.