The facility did not maintain an effective pest control program, as evidenced by repeated observations of live and dead insects in resident bathrooms, hallways, and areas adjacent to and within the kitchen and dishwashing room where food contact items are processed. Staff reported that pest issues were referred to Maintenance, which coordinated with a contracted pest control company that made weekly visits and reviewed pest logs. Despite these measures and documented exterminator reports noting recurring pest concerns across all wings and the kitchen, staff, including an LPN, continued to see roaches on the units, showing that the facility’s pest control efforts were not successfully preventing ongoing pest activity.
The facility did not maintain an effective pest control program, resulting in ongoing cockroach and ant infestations in resident rooms, bathrooms, and common areas. Multiple residents and staff reported and observed live pests, pest droppings, and black bio growth in personal spaces and on belongings. Pest control services were inconsistent due to unprepared rooms and unresolved structural and sanitation issues, leading to persistent pest problems and resident distress.
A resident reported persistent cockroach infestations in her room, with glue pads placed under the AC unit capturing both dead and live roaches on repeated observations. The Maintenance Director acknowledged ongoing pest issues despite recent changes in pest control methods and regular service visits. Pest Sighting Logs documented numerous roach sightings across multiple halls, demonstrating that the facility's pest control program was ineffective.
Two residents experienced ant infestations in their rooms, with ants observed near food debris and on a bathroom windowsill. Despite prior complaints and facility policy requiring documentation and prompt action, staff did not log the pest sightings or ensure targeted treatment, resulting in ongoing pest issues.
The facility did not maintain an effective pest control program, resulting in ongoing infestations of ants and roaches in resident rooms, common areas, and the kitchen. Multiple staff and residents reported persistent pest issues, and pest control logs and inspection reports documented repeated sightings and structural problems that contributed to the infestation.
The facility did not maintain an effective pest control program, as live roaches and flies were observed in two rooms across different halls. Staff reported frequent pest sightings but failed to consistently document them in pest sighting logbooks, and unapproved pesticide sprays were used inside the building. Personal items were exposed to chemicals, and food trays were left in resident rooms, contributing to the pest problem. The facility's pest control policy was not consistently followed, and grievances about pests remained unresolved.
Surveyors observed numerous live roaches in multiple kitchen areas, including under equipment and near food storage, despite ongoing monthly pest control treatments. The pest control technician and Dietary Manager confirmed persistent pest activity and cited structural and sanitation issues as contributing factors.
The facility did not maintain an effective pest control program, as evidenced by ongoing reports and direct observations of roaches, ants, and other pests in resident rooms and common areas. Staff and residents described frequent pest sightings, and pest control logs documented repeated infestations despite regular treatments. The persistent presence of pests affected at least two residents and was acknowledged by multiple staff members, indicating a failure to ensure a pest-free environment.
The facility did not maintain an effective pest control program, as evidenced by multiple sightings of roaches in resident areas and reports of bugs in rooms. Pest control services were reportedly provided weekly, but pests, including roaches and lizards, were still observed inside and outside the building.
Multiple live insects, including cockroaches, were observed in the kitchen area during a tour with the ADM and FSD. Documentation from the pest control company confirmed repeated pest activity in various kitchen locations over several months. Despite a policy requiring routine inspections and reporting, pests continued to be present, demonstrating a failure to maintain an effective pest control program.
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