Above average — CMS composite of the measures below.
The next survey window likely opens around February 2027
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Crest View Nursing Home during CMS and state inspections, most recent first.
A facility failed to include a sleep assessment and monitoring in a resident's care plan, who was receiving Melatonin for sleep. The resident had diagnoses of Insomnia and Anxiety Disorder. The Nursing Home Administrator admitted there was no sleep assessment policy and confirmed that an assessment should have been completed.
A resident with hearing impairment did not receive necessary treatment and assistive devices due to the facility's failure to schedule follow-up appointments. Despite being informed by a doctor about the need for hearing aids, the facility did not take action, and staff were unaware of the resident's needs. The resident's insurance coverage lapse contributed to the delay, but the facility did not ensure appointments were scheduled once coverage was restored.
A resident with severe anxiety and moderate cognitive impairment was prescribed Lorazepam on a PRN basis without a documented stop date or rationale for extending the order beyond 14 days, contrary to facility policy. The NHA confirmed the lack of re-evaluation and necessary documentation, resulting in a deficiency in medication management.
A resident with intact cognition reported ill-fitting dentures causing pain and weight loss, but the facility failed to arrange dental care or transportation, despite policy requirements. Staff acknowledged the issue and the lack of local Medicaid-accepting dentists, but no efforts were documented to seek care outside the area.
Lack of Sleep Assessment and Monitoring for Resident on Melatonin
Penalty
Summary
The facility failed to ensure that a resident's care plan included a sleep assessment and monitoring, which is necessary for maintaining the resident's highest mental, physical, and psychosocial well-being. The resident, who was admitted with diagnoses of Insomnia and Anxiety Disorder, was receiving Melatonin as a sleep aid. Despite this, there was no sleep assessment or tracking documentation provided for the resident. The Nursing Home Administrator acknowledged the absence of a sleep assessment policy and confirmed that a sleep assessment should have been completed for the resident.
Failure to Provide Hearing Services for Resident
Penalty
Summary
The facility failed to ensure a resident with hearing impairment received the necessary treatment and assistive devices. The resident, who was cognitively intact and diagnosed with dementia, vascular dementia, anxiety, and impacted cerumen, was informed by a doctor that he needed hearing aids. However, the facility did not schedule follow-up appointments to address the hearing loss, and hearing aids were not obtained. The resident mentioned the need for hearing aids to his guardian and a staff member, but no follow-up actions were taken. Interviews with facility staff revealed a lack of awareness and communication regarding the resident's need for hearing aids. The Registered Nurse and Health Unit Coordinator were unaware of the resident's appointments and the need for follow-up. The Interim Director of Nursing provided an audiology report indicating the need for hearing aids and noted that the resident's insurance coverage had lapsed, delaying the process. Despite the audiology report and ENT note indicating the need for further appointments, the facility did not ensure these were scheduled once the payor source was in place.
Failure to Re-evaluate PRN Psychotropic Medication Order
Penalty
Summary
The facility failed to ensure that a resident's medication regimen was free of unnecessary psychotropic medications. Specifically, a resident with a diagnosis of severe anxiety and moderate cognitive impairment was prescribed Lorazepam, a psychotropic medication, on an as-needed (PRN) basis every two hours without a documented stop date or provider rationale for extending the order beyond 14 days. The facility's policy requires that PRN orders for psychotropic drugs be limited to 14 days unless the attending physician documents a rationale for extending the order and indicates the duration in the resident's medical record. During an interview, the Nursing Home Administrator (NHA) confirmed that there was no re-evaluation of the resident's Lorazepam PRN order after 14 days, as required by the facility's policy. The NHA acknowledged that the PRN order should have had a stop date and that the necessary documentation for extending the order was not found. This oversight resulted in the resident continuing to receive the medication without the appropriate re-evaluation and documentation, leading to a deficiency in the facility's medication management practices.
Failure to Provide Routine Dental Care for Resident with Ill-Fitting Dentures
Penalty
Summary
The facility failed to ensure routine dental care was provided to a resident, identified as R12, who reported ill-fitting dentures causing pain and canker sores. Despite R12's intact cognition and multiple complaints to staff about the discomfort, the facility did not assist in making a dental appointment or arranging transportation to a dental service provider. The facility's policy requires that any issues with dentures be referred to dental services within three days, but this was not done for R12. Additionally, there was no documentation of extenuating circumstances for the delay in addressing R12's dental needs. R12's medical records, including notes from a Speech Language Pathologist and a Registered Dietician, indicated that the ill-fitting dentures were causing pain, extended chewing time, and a need for softer foods, contributing to a weight loss of 12 pounds over three months. Staff, including the RN, Interim DON, and Resident Care Coordinator, acknowledged awareness of R12's complaints and the lack of local dentists accepting Medicaid. The Nursing Home Administrator confirmed the difficulty in finding a Medicaid-accepting dentist in the area and admitted that the facility had not arranged for R12 to receive dental care outside the local area, nor documented efforts to do so.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 68 citations issued within 25 miles in the last 12 months — including the 2 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near New Lisbon
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Fair View Nursing And Rehabilitation Center | 7.9 mi | ★★★★★ | 10 | 0 |
| Elroy Health Services | 10 mi | ★★★★★ | 15 | 1 |
| Tomah Nursing And Rehab | 18.3 mi | ★★★★★ | 20 | 1 |
| Aria At Villa Pines | 18.5 mi | ★★★★★ | 18 | 0 |
| Ridgeview Terrace Long Term Care | 23.9 mi | ★★★★★ | 0 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
Built specifically for Crest View Nursing Home.
100% money-back within 48 hours.
Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.