Columbus Health And Rehab
Inspection history, citations, penalties and survey trends for this long-term care facility in Columbus, Wisconsin.
- Location
- 825 Western Ave, Columbus, Wisconsin 53925
- CMS Provider Number
- 525445
- Inspections on file
- 16
- Latest survey
- March 12, 2025
- Citations (last 12 mo.)
- 0
Citation history
Health deficiencies cited at Columbus Health And Rehab during CMS and state inspections, most recent first.
A resident at high risk for pressure ulcers due to immobility and multiple fractures developed two stage three and one unstageable pressure injuries. The facility failed to implement timely interventions, conduct regular assessments, and communicate effectively with the resident's physician. Inconsistent documentation and a reactive approach to pressure injury prevention contributed to the immediate jeopardy finding.
The facility was cited for deficiencies in food storage and labeling, affecting all 38 residents. Spoiled food items were found in the kitchen, and scoops were improperly stored in containers, risking cross-contamination. Additionally, nutritional supplements lacked use-by dates, making it impossible for staff to determine their expiration. The Dietary Manager and nursing staff acknowledged these issues.
The facility's assessment lacked essential details such as resident capacity, care requirements, and staff competencies. The assessment did not include benchmarks for resident conditions, therapies, or equipment needs. The NHA could not provide additional documentation to address these deficiencies.
The facility failed to maintain an effective infection control program, with deficiencies in water heater temperature monitoring and outdated pneumococcal vaccine policies. CNAs did not adhere to proper hand hygiene and glove-changing protocols during perineal care, risking resident safety.
A resident experienced excessive coughing leading to vomiting and a significant weight increase, indicating potential worsening of respiratory symptoms. Despite facility policy requiring immediate physician notification for such acute changes, the on-call physician was not contacted promptly. Instead, a message was left, and a fax was sent without immediate follow-up. Interviews with staff revealed inconsistencies in understanding the policy for immediate notification.
A facility failed to implement a toileting plan for a resident who was assessed as a candidate for retraining to maintain continence. Despite the resident's cognitive intactness and partial assistance needs, the facility did not attempt a toileting program, contrary to their policy. Interviews revealed a lack of clarity in responsibility for implementing and documenting bladder and bowel programs.
A facility failed to ensure proper collaboration and communication with a hospice provider for a resident receiving hospice care. There was no designated staff member to coordinate the plan of care, leading to outdated hospice documentation and a lack of alignment between the facility's care plan and the hospice care plan. Interviews with staff revealed that communication with hospice was handled individually by nurses, and the hospice binder was not consistently updated, resulting in a deficiency.
A resident with a wound vac experienced a deficiency in care when the LTC facility failed to have physician orders or a comprehensive care plan for the device. The wound vac ceased functioning, and staff were unable to obtain new orders, leading to the resident's unnecessary transfer to the ER. Interviews revealed a lack of recent training and inconsistent experience with wound vacs among staff.
A facility failed to ensure proper PICC line flushing protocol was followed, as a nurse did not aspirate for blood return before administering medication to a resident. The resident, with multiple health conditions, did not receive care in line with the facility's policy, which requires checking for blood return to ensure catheter patency. Interviews revealed inconsistencies in staff training and understanding of the protocol.
Failure to Prevent Pressure Ulcers in High-Risk Resident
Penalty
Summary
The facility failed to provide care consistent with professional standards to prevent pressure ulcers for a resident identified as R30, who was at risk due to immobility and multiple fractures. The facility did not implement aggressive pressure injury interventions, failed to complete weekly assessments as per standard practice, and did not provide risk and benefits information despite knowing that R30 refused repositioning. As a result, R30 developed two stage three and one unstageable facility-acquired pressure injuries. R30 was admitted with a history of wedge compression fracture, Type 2 Diabetes, and muscle weakness, requiring substantial assistance with mobility. Despite being at risk for pressure injuries, the facility did not conduct timely assessments or implement necessary interventions such as air mattresses proactively. The facility's documentation was inconsistent, with gaps in wound assessments and measurements, and there was a lack of communication with R30's physician regarding the open areas identified upon admission. The facility's inaction led to the deterioration of R30's condition, with wounds progressing from MASD to stage three pressure injuries. The facility's failure to document repositioning efforts and the lack of a proactive approach to pressure injury prevention contributed to the immediate jeopardy finding. The facility's practice of using air mattresses reactively rather than proactively, despite R30's high risk, further exacerbated the situation.
Removal Plan
- Skin Assessment completed for each resident
- Braden Assessment completed for each resident
- Medical Director on site completed wound rounds assessment with DON, determined etiology, and validated appropriate treatment in place for R1 and all residents with wounds.
- Residents who scored <15 on Braden assessments have had care plans reviewed and updated with appropriate interventions based on areas of concern identified on Braden Assessment
- Educated Nursing Staff (Licensed and CNA) on pressure injuries - including risks, treatment guidelines, interventions & care strategies, wound care guidelines, and nutritional choices and support, educated on documentation of risk/benefit conversations in Refusal of Care progress note
- F686 - Review of F686 Pressure Injury Treatment Guidelines completed by Medical Director
- Review of Policy Pressure injury/skin breakdown - clinical guidelines reviewed by Medical Director
- Review of F686 Pressure Injury Risk Assessment Guidelines by Medical Director
- Initiation and education of Progress note specific to Refusals of Care and Risk/Benefits discussion to be used as documentation template for residents who refuse skin interventions
- F686 - Medical Director and/or Wound NP to review wound assessments weekly with facility nursing team either bedside at the facility or remotely to ensure thorough and accurate assessments, treatments remain appropriate, and standards of practice are maintained. Weekly reviews to continue unless concerns are noted during reviews. After the Provider oversight DON/Designee will audit 4 wound assessments & care plans weekly then 2 wound assessments weekly. Audit result will be reviewed with the Medical Director during QAPI. Audits will be discontinued based on QAPI committee recommendations.
- Ad hoc QAPI held with Medical Director, Acting Administrator, DON, and Governing Body. Action plans reviewed, discussed and agreed upon.
Deficiencies in Food Storage and Labeling
Penalty
Summary
The facility was found to have deficiencies in food storage, preparation, and distribution, which could potentially affect all 38 residents. During an observation in the facility kitchen, a surveyor, along with the Dietary Manager (DM C), discovered spoiled food items, including a bag of fresh parsley and a bag of lettuce, both of which were visibly brown, slimy, and discolored. The parsley had a received date of 1/21/25, and the lettuce had a received date of 2/11/25. DM C acknowledged that these items should be discarded. Additionally, scoops were found inside containers of flour, brown sugar, and sugar, which DM C admitted could lead to cross-contamination. Further observations revealed that four Sysco Imperial Strawberry Shakes, a type of nutritional supplement, were stored in the medication room refrigerator without use-by dates. When questioned, RN E was unable to determine the expiration or disposal date for these shakes due to the lack of labels. The Nursing Home Administrator (NHA A) and Director of Nursing (DON B) confirmed that without labels, staff would not be able to accurately determine when the shakes should be used or disposed of, and they agreed that there should be use-by dates on such supplements.
Incomplete Facility-Wide Assessment
Penalty
Summary
The facility failed to ensure that its facility-wide assessment included all necessary details to provide adequate care and services to its residents. The assessment lacked critical information such as the facility's resident capacity, the care required by the resident population considering their diseases, conditions, and disabilities, and the staff competencies needed to provide the required level of care. Additionally, the assessment did not address the physical environment, equipment, and services necessary for the resident population, nor did it consider any ethnic, cultural, or religious factors that might affect care. The facility's policy on conducting a facility-wide assessment was not fully implemented. The assessment document reviewed by the surveyor was missing benchmarks for various categories, such as the number of residents the facility could accept with different conditions and therapies. The staffing section was marked as evaluated without providing specific information on staffing needs or competencies. Similarly, the sections on physical environment, technology, and equipment were marked as evaluated without listing the quantity or benchmarks for these resources. When asked for additional documentation, the Nursing Home Administrator (NHA) was unable to provide any further information beyond what was already reviewed. The surveyor noted that the required information, such as specific numbers of residents that could be accepted and the necessary equipment and staffing, was not present in the documentation. Another surveyor confirmed the absence of this information, indicating that the facility did not conduct a complete assessment to determine the resources necessary for resident care.
Infection Control Deficiencies in Water Management and Perineal Care
Penalty
Summary
The facility failed to establish and maintain an effective infection prevention and control program, as evidenced by several deficiencies observed during the survey. The facility did not monitor the temperature of three out of five water heaters as part of their Water Management Program, which is crucial for preventing the growth of Legionella bacteria. The maintenance staff was unable to accurately state the required water temperature to prevent Legionella, indicating a lack of proper training or understanding of the facility's water management protocols. Additionally, the facility's policy and procedure for the Pneumococcal Vaccine was found to be outdated. The Director of Nursing/Infection Preventionist was not aware of the latest guidance regarding pneumococcal vaccines, which could lead to residents not receiving the appropriate vaccinations as per current recommendations. This oversight in updating the vaccine policy could potentially affect the health and safety of the residents. Multiple breaches in infection control practices were observed during the provision of perineal care to residents. Certified Nursing Assistants (CNAs) failed to perform hand hygiene and change gloves appropriately after contact with bodily fluids, before touching resident items, or when moving from dirty to clean tasks. These lapses in infection control were observed with several residents, indicating a systemic issue with staff adherence to infection control protocols. The Director of Nursing confirmed that the expected hand hygiene practices were not followed, further highlighting the deficiency in the facility's infection control program.
Failure to Immediately Notify Physician of Resident's Acute Condition
Penalty
Summary
The facility failed to immediately consult with a physician when there was a need to alter treatment for a resident, identified as R8, who was reviewed for physician notification. R8 experienced an episode of excessive coughing that led to vomiting in October 2024. Despite the facility's policy requiring immediate physician notification for acute changes in condition, the on-call physician was not contacted to allow for potential treatment alterations. Instead, a message was left for the primary care provider, and a fax was sent without immediate follow-up, which did not meet the standard of immediate notification. Additionally, in February 2025, R8 experienced a significant weight increase of four pounds in one day, which was a notable change given R8's medical conditions, including Acute on Chronic Systolic Heart Failure. This weight change, coupled with labored breathing and low oxygen saturation, indicated a potential worsening of respiratory symptoms. However, there was no clear documentation that the physician was notified immediately, as required by the facility's standard of practice and regulations. Interviews with facility staff, including an LPN and the Director of Nursing, revealed inconsistencies in understanding and implementing the facility's policy for immediate physician notification. The LPN indicated that she would notify a physician within a couple of hours after assessing the resident, while the Director of Nursing stated that immediate notification should occur as soon as practicable. Both staff members acknowledged that the situations involving R8 warranted immediate physician notification, yet the actions taken did not align with this understanding.
Failure to Implement Toileting Plan for Resident
Penalty
Summary
The facility failed to ensure that a resident, who was continent of bladder and bowel upon admission, received the necessary services and assistance to maintain continence. The resident, identified as R25, was assessed and determined to be a candidate for retraining, yet the facility did not develop a toileting plan for them. The facility's policy on urinary incontinence required an initial assessment to identify individuals with impaired urinary continence and to provide interventions such as scheduled toileting to improve continence status. However, R25's care plan did not include any habit training or scheduled toileting program, despite the resident's evaluation indicating a potential for continence improvement through such a program. R25 was admitted with multiple diagnoses, including polyosteoarthritis, atherosclerotic heart disease, type 2 diabetes, hypertension, and muscle weakness. The resident was cognitively intact and required partial/moderate assistance for toilet transfers and walking. Despite being frequently incontinent, the facility did not attempt a toileting program since admission. Interviews with the RN and DON revealed a lack of clarity and responsibility regarding the implementation and documentation of bladder and bowel programs. The DON acknowledged that if the facility planned to conduct interventions, they should have been executed and documented, which was not done in this case.
Deficiency in Hospice Collaboration and Documentation
Penalty
Summary
The facility failed to ensure proper collaboration and communication with a hospice provider for a resident receiving hospice care. The facility did not have a designated staff member to coordinate the plan of care with the hospice provider, which led to a lack of updated hospice documentation being available to facility staff. The hospice plan of care and visit notes for the resident were not readily accessible, and the most recent documents available were outdated, with no current plan of care or visit notes from 2025. This lack of documentation hindered the facility's ability to ensure that the facility's care plan and the hospice care plan were aligned. Interviews with facility staff, including LPNs and the DON, revealed that there was no specific contact person for hospice coordination, and communication with hospice was handled individually by nurses. The hospice binder, which was supposed to contain relevant information, was not consistently updated or maintained, leading to gaps in the continuity of care. The facility's policy required a designated staff member to ensure the availability of hospice documents and coordinate care, but this was not implemented, resulting in a deficiency in hospice collaboration and communication processes.
Deficiency in Wound Vac Management Leads to Unnecessary ER Visit
Penalty
Summary
The facility failed to ensure that services met professional standards of quality for a resident who was admitted with a wound vac. The resident, who was cognitively intact, had a history of sepsis due to a surgical site infection and was at risk for skin breakdown due to multiple factors including diabetes and limited mobility. Despite these risks, the facility did not have physician orders for the wound vac in the resident's medical record, nor did they have a policy regarding wound vacs. The resident's wound vac ceased to function as it reached the end of its 14-day working life, and the facility staff were unable to obtain new orders for its management. The staff attempted to contact various physicians, including the on-call neurosurgeon and infectious disease specialists, but were directed to send the resident to the emergency room for further evaluation. This lack of coordination and absence of a backup plan in the care plan or physician orders led to the resident being unnecessarily transferred to the ER, causing him significant stress and anxiety. Interviews with facility staff revealed a lack of recent training on wound vacs and inconsistent experience with their use. The Director of Nursing acknowledged that the care plan did not include specific instructions for managing the wound vac or who to contact in case of malfunction. The facility's failure to have a comprehensive care plan and physician orders for the wound vac contributed to the deficiency, resulting in the resident's distress and unnecessary ER visit.
Failure to Follow PICC Line Flushing Protocol
Penalty
Summary
The facility failed to ensure that nursing staff followed professional standards of practice when flushing a peripherally inserted central catheter (PICC) for a resident. The deficiency was observed when RN/MDS L did not aspirate to check for blood return before flushing the PICC line of a resident, which is a necessary step to verify catheter patency according to the facility's policy. The policy requires that blood return be checked to ensure the catheter is patent before administering medication, but this step was omitted during the procedure. The resident involved, identified as R237, was a recent short-term admission with diagnoses including sepsis due to methicillin-resistant Staphylococcus aureus, infection following a surgical procedure, type 2 diabetes mellitus, and morbid obesity. During the observation, RN/MDS L performed the PICC line medication initiation without aspirating for blood return, contrary to the facility's policy and procedure. This oversight was confirmed during an interview with RN/MDS L, who stated that she was not taught to aspirate for blood return with a PICC line, indicating a gap in training and competency verification. Further interviews with other nursing staff, including RN M and RN D, revealed inconsistencies in the understanding and execution of the PICC line flushing protocol. RN M was aware of the need to aspirate for blood return, having been taught this practice in a hospital setting, while RN D did not perform this step. The Director of Nursing/Infection Preventionist (DON/IP B) also did not expect blood aspiration prior to medication administration, highlighting a lack of standardized training and competency checks for PICC line care within the facility.
Latest citations in Wisconsin
Two residents did not receive skin care and monitoring consistent with professional standards or their expressed preferences. One resident sustained a right knee abrasion from a fall that was noted on a fall report but not reflected in subsequent weekly skin assessments, MAR/TAR entries, or progress notes; the resident later showed the surveyor a visible wound and reported that staff had not followed up after the initial fall. Nursing staff gave conflicting accounts about the existence and monitoring of this wound, and the DON was unaware of it and unable to describe its progression, while relying on CNAs to observe and report changes. Another resident developed a U-shaped area on the left back that a CNA described as a previously bruised, weeping area and a family member described as a bruise, yet weekly skin checks continued to document intact skin with no open areas and no specific description of this site. A later photo taken by the DON showed a U-shaped scar on the back, but there were no prior measurements, photos, or detailed documentation to track its development or characteristics.
Two residents experienced deficiencies in transfer safety when staff did not follow or update care-planned transfer methods. One resident with CVA and hemiplegia, care-planned for a Lumex transfer with two staff, was transferred by a single RN using the Lumex and was lowered to the floor when unable to continue standing. Another resident with MS, CVA, and severely impaired cognition, care-planned for pivot disc transfers with one staff, was observed being transferred with a Lumex by a CNA, despite the care plan not being revised to reflect this method and no documented therapy re-assessment for renewed Lumex use.
A resident with stroke-related hemiplegia and documented colonization with carbapenem-resistant Pseudomonas aeruginosa (CRPA) was care-planned for Enhanced Barrier Precautions (EBP), and the facility’s policy required gown and glove use for high-contact activities such as transfers. Despite EBP signage on the door and PPE available, a CNA and the NHA transferred the resident with a mechanical lift, physically holding and positioning the resident, without wearing gowns or gloves, and then continued tasks in the room. In interviews, the CNA, NHA, and DON stated they believed EBP applied only to direct care and did not include transfers, resulting in noncompliance with the facility’s infection prevention and control program.
A resident was admitted to hospice, which the facility’s DON identified as a significant change in condition requiring a Significant Change in Status Assessment (SCSA) MDS to be completed within 14 days per the RAI User Manual and facility policy. The last MDS for this resident had been completed earlier, and although an SCSA was started after the hospice admission, it was never completed or submitted. The resident later died, and the DON acknowledged that the significant change MDS was not completed within the required timeframe.
A resident with obesity, weakness, and type 2 DM with polyneuropathy, who had no cognitive impairment and required a sit-to-stand mechanical lift with two-person assist per the care plan, experienced a fall during a transfer when a CNA performed the lift alone. The CNA unhooked one side of the sling, had difficulty reaching the other side, unlocked the lift while the resident was partially on the bed with feet on the device and holding a trapeze, and the lift moved forward as the resident pushed with their legs, causing the resident to slide to the floor. Staff interviews confirmed that transfer requirements are obtained from the care plan/Kardex, that mechanical lifts may require two staff depending on the plan, and that this resident specifically required two-person assistance, but only one CNA was present at the time of the fall.
The facility failed to maintain required RN coverage and a full-time DON, resulting in no RN on duty for multiple days and no documented RN supervision of nursing staff. In this context, LPNs completed admission and readmission assessments for several residents with complex conditions such as diabetes, COPD, CHF, sepsis, ESRD, and osteomyelitis, and administered IV antibiotics, including via PICC lines, sometimes without appropriate IV certification. CMA/MTs independently assessed pain, administered PRN oxycodone, and injected insulin for a resident with diabetes and pressure ulcers, all without an RN employed to provide direct supervision. Leadership acknowledged reliance on LPNs and CMAs for these functions and on off-site or sister-facility DONs for support, but could not provide documentation of on-site RN coverage, leading surveyors to cite an immediate jeopardy deficiency.
A resident with COPD, emphysema, and leukemia, who was cognitively intact, reported shortness of breath and wheezing and received a PRN nebulizer treatment documented as effective, but no vital signs or comprehensive respiratory assessment were completed. Later, the resident told an LPN that she might need to go to the hospital due to ongoing shortness of breath; the LPN acknowledged this but did not immediately assess the resident, citing that the resident often complained and did not appear in dire need. The resident and her family member reported that she clearly requested to go to the hospital and that staff did not act, leading the family member to call 911. EMS transferred the resident to the hospital, where she was found to be hypoxic and was diagnosed with acute hypoxic respiratory failure, chronic PE, and bronchiectasis with acute lower respiratory infection.
A resident with a history of lumbar discitis/osteomyelitis and chronic myeloid leukemia had IV daptomycin discontinued after imaging showed improvement, and an ID physician faxed new orders for PO levofloxacin and PO vancomycin. Although the fax was confirmed as received and scanned, nursing did not transcribe these antibiotics into the EMR or MAR, and they were not administered for approximately two months, even as the resident reported to the ID physician via telehealth that she was tolerating levofloxacin, believing she was taking it. The oral antibiotic orders did not appear in the physician order listing until after the resident was hospitalized again for fever and pain, when imaging showed recurrent discitis/osteomyelitis and the hospital continued or resumed levofloxacin and PO vancomycin. In a separate incident, an LPN administered another resident’s IV ertapenem instead of the ordered IV daptomycin to this resident after taking the wrong medication from the refrigerator, contrary to facility policies requiring medications to be administered according to physician orders and pending orders to be checked and confirmed after physician visits.
The facility failed to provide enough qualified nursing staff and allowed improper delegation of nursing and medication tasks. On an evening shift, only three CNAs (one for a partial shift) were assigned to 34 residents, despite the facility’s own staffing plan calling for higher CNA coverage. A resident with multiple serious conditions, dependent for transfers and incontinent, reported waiting over three hours for toileting assistance and described routinely long call-light response times, while a family member reported chronic delays in staff response. A CMA/MT had been independently assessing pain and administering PRN oxycodone, including using a nonverbal pain scale, even though facility policy and state guidance restrict unlicensed staff from performing assessments or making PRN decisions. Multiple residents’ admission and readmission assessments and baseline care plans were completed and signed by LPNs without RN assessment, and LPNs were administering IV ertapenem via PICC lines without documented IV training or formal RN delegation, contrary to facility policy and Wisconsin scope-of-practice standards.
Surveyors found that the facility failed to follow its own food safety and sanitation policies, resulting in expired and improperly labeled food items stored in the walk-in cooler and freezer, including multiple juices and fish past their use-by or manufacturer expiration dates, as well as a torn-open package of hot dog buns exposed to air. They also observed cobwebs, dead insects, and accumulated dust and debris on the wall behind shelving where clean dishes were stored, with nearby window air-conditioning units that could blow contaminants onto the dishes. A dietary aide acknowledged that dietary staff should be monitoring expiration dates, and leadership later confirmed the expectation that expired items and unsanitary conditions should not be present, while 34 residents were placed at risk of foodborne illness.
Failure to Assess and Monitor Skin Wounds and Scars for Two Residents
Penalty
Summary
The deficiency involves the facility’s failure to provide treatment and care consistent with professional standards and resident preferences for two residents with skin impairments. For the first resident, who had diagnoses including cerebrovascular accident and hemiplegia and an intact BIMS score of 15, a fall report documented a right front knee abrasion at the time of a fall. Despite this, subsequent weekly skin assessments repeatedly documented intact skin with no indication of a right knee abrasion. When interviewed, the resident reported having a fall that caused a rug burn on the right knee and showed the surveyor a circular wound with a reddened periwound area, yellow center with visible depth, and red lines across the front of the knee. The resident stated staff looked at the wound when the fall occurred but did nothing afterward and expressed a desire for staff to look at and address the wound. Nursing staff interviews revealed inconsistent awareness and monitoring of this wound. An LPN initially stated the resident had no wounds or abrasions and confirmed there was no documentation or monitoring of a right knee wound in the medical record, despite the fall report noting an abrasion. The LPN later acknowledged the right knee wound was related to the fall and that the resident had been picking at it, describing a plan to keep it open to air and monitor, though this plan was not reflected in the record. Another nurse stated that if a wound or bruise is identified, it should be monitored and appear on the MAR or TAR until healed, but also indicated the resident did not have any wounds and only knew of a picked scab from report. The DON was not aware of the wound, found no documentation of it in progress notes, and later stated nurses were not expected to monitor the wound because CNAs observe wounds and report changes, while being unable to state whether the wound had changed in size or wound bed characteristics. For the second resident, who had diagnoses including heart failure and muscle weakness and a moderately impaired BIMS score of 12, the care plan identified potential or actual impairment to skin integrity related to multiple medical conditions. A CNA reported that this resident had a U-shaped area on the left back that had previously been a bruise and had been weeping, and stated this change had been reported to a nurse. A progress note documented a faded bruised area on the left back rib cage with scant blood related to a recent fall, but there was no further documentation of this area in the medical record. Weekly skin check forms over several months repeatedly documented skin as intact, dry, and fragile, with no open areas, and did not identify the U-shaped area on the back. A family member reported observing a U-shaped mark on the resident’s left back rib cage that appeared to be a bruise. Later, the DON presented a photo showing a U-shaped scar on the left back, approximately one inch wide with a line about 1/8 inch thick, but there were no prior photos or measurements to compare, and the scar’s details and location had not been documented on weekly skin assessments. The DON acknowledged that more thorough documentation on the skin check forms would have been helpful and stated that information for these forms was based on CNA observations and nursing assessments, which might not cover all skin areas depending on resident positioning.
Failure to Follow and Update Transfer Care Plans Leading to Unsafe Transfers
Penalty
Summary
The deficiency involves the facility’s failure to maintain an environment free of accident hazards and to provide adequate supervision during transfers for two residents. One resident with a history of cerebral vascular accident and hemiplegia, and with intact cognition per a BIMS score of 15/15, had a care plan dated 2/11/26 specifying transfers with a Lumex (manual stand assist lift) and assistance of two staff. Despite this, on 2/15/26 the resident was transferred from a chair to a shower chair by a single RN using a Lumex, during which the resident could no longer stand and was lowered to the ground. The DON confirmed that the care plan required two staff for transfers and that only one staff assisted during the incident, and the RN acknowledged transferring the resident alone, stating they believed only one staff was required. The second resident, with diagnoses including multiple sclerosis and cerebral vascular accident and a BIMS score of 7/15 indicating severely impaired cognition, had an ADL self-care performance care plan dated 2/11/26 that specified transfers with a pivot disc and one staff. However, surveyor observation on 3/31/26 showed a CNA transferring this resident from bed to wheelchair using a Lumex, which the resident successfully completed by following verbal cues. The DON reported that staff had used a Lumex with this resident for four years and verified that the care plan still indicated use of a pivot disc, acknowledging the care plan was incorrect. Therapy documentation showed that a pivot disc had been trialed and recommended for toilet transfers due to a custom-fit wheelchair that did not accommodate the Lumex, and that prior to this trial the resident had used a Lumex for transfers. The DON could not locate therapy notes indicating the resident had been re-assessed for renewed Lumex use, and the care plan had not been revised to reflect the resident’s current transfer method.
Failure to Follow Enhanced Barrier Precautions During Resident Transfer
Penalty
Summary
The deficiency involves the facility’s failure to implement its infection prevention and control program, specifically its Enhanced Barrier Precautions (EBP) policy, for a resident colonized with carbapenem-resistant Pseudomonas aeruginosa (CRPA). The facility’s EBP policy, revised 9/9/25, requires gown and glove use during high-contact resident care activities, including transfers, and specifies that EBP should be followed outside the resident’s room when performing transfers. The resident had a diagnosis of stroke with hemiplegia and an MDS assessment showing intact cognition with a BIMS score of 15/15. A care plan dated 2/18/26 documented CRPA colonization and included an intervention to observe EBP for infection control. On observation, an EBP sign was posted on the resident’s door and PPE was available next to the room. Despite this, a CNA entered the room without donning a gown or gloves and attached a lift sling to a mechanical lift. The Nursing Home Administrator then entered without gown or gloves and operated the lift while the CNA held the resident in the sling and maneuvered the resident into a wheelchair, including holding the resident’s leg and guiding the resident into the chair. After the transfer, the NHA sanitized the lift while the CNA provided the resident a hat and made the bed. In interviews, both the NHA and CNA stated they did not believe EBP was required because they did not consider the transfer to be direct care, and the DON reported being told that EBP was only required for direct care, which they understood did not include transfers.
Failure to Complete Timely Significant Change MDS After Hospice Admission
Penalty
Summary
The facility failed to complete a Significant Change in Status Assessment (SCSA) Minimum Data Set (MDS) within the required timeframe after a resident experienced a significant change in condition. Facility policy on comprehensive assessments, last revised on an unspecified date, states that comprehensive assessments are to be conducted according to the criteria and timeframes in the Resident Assessment Instrument (RAI) User Manual, which requires that an SCSA be completed by the end of the 14th calendar day following determination of a significant change. The Director of Nursing (DON) stated that MDS assessments are completed on admission, annually, quarterly, with a significant change, and as needed, and that a significant change includes a decline or improvement in two or more areas of care or when a resident is admitted to or removed from hospice, with a completion timeframe of 14 or 15 days after recognizing the change. Surveyor review of the resident’s electronic health record showed that the last completed MDS assessment was done on a prior date, and the resident was later admitted to hospice, which the DON identified as a significant change requiring an SCSA. An SCSA was initiated after the hospice admission but was left incomplete and never submitted. The resident subsequently expired, and the DON acknowledged during interview that the significant change MDS had not been completed and was past the 14-day requirement.
Failure to Follow Two-Person Mechanical Lift Transfer Care Plan Resulting in Resident Fall
Penalty
Summary
The deficiency involves the facility’s failure to ensure adequate supervision and adherence to the care plan for a resident requiring assistance with mechanical lift transfers. The facility’s own policies on falls and person-centered care planning require implementation of resident-specific fall prevention measures and provision of services as outlined in the care plan. For this resident, the comprehensive care plan identified self-care deficits related to type 2 diabetes and morbid obesity and specified that all transfers were to be completed using a sit-to-stand mechanical lift with the assistance of two staff. The resident, who had diagnoses including abnormal posture, weakness, type 2 diabetes with polyneuropathy, and morbid obesity, and who had no cognitive impairment per a BIMS score of 13/15, experienced a fall during a transfer. Progress notes document that a CNA was performing a sit-to-stand mechanical lift transfer to bed with only one staff member present, despite the care plan requirement for two-person assistance. During the transfer, the CNA had unhooked one side of the sling and was attempting to unhook the other side, had difficulty reaching, and then unlocked the sit-to-stand lift while the resident was partially on the bed, with feet on the lift and holding the bed trapeze. Because the resident was pushing with their legs, the lift moved forward and the resident slowly slid to the floor. Interviews confirmed that staff were aware that mechanical lifts, including sit-to-stand devices, may require two staff depending on the care plan, and that this resident specifically required two-person assistance for transfers. The resident reported that only one CNA was present at the time of the fall and that usually two staff assist due to the resident’s size. Nursing and CNA staff described that they rely on the care plan or Kardex in the computer to determine transfer needs and acknowledged that sit-to-stand lifts can require one or two staff based on the resident’s plan of care. The DON acknowledged that the CNA involved was working alone during the transfer when the fall occurred and was not following the resident’s care plan.
Lack of RN Coverage and Oversight Leading to Out-of-Scope Nursing and Medication Practices
Penalty
Summary
The deficiency involves the facility’s failure to employ a full-time RN designated as the DON and to ensure RN services were provided at least eight consecutive hours a day, seven days a week, as required by regulation and by the facility’s own nursing services policy. Payroll-Based Journal staffing data for the first quarter of 2026 showed a one-star staffing rating and multiple days with no RN hours. Review of daily staffing schedules for several consecutive days in March showed no RN scheduled on any of those dates, indicating there was no RN assigned to supervise nursing staff or oversee resident care. The Administrator confirmed that the DON, who had been the only full-time RN, resigned and her last day was mid-March, and the ADON confirmed that since that resignation there had been no RN employed by the facility and that even when a DON was employed, most weekends did not have RN coverage. In the absence of consistent RN presence and oversight, LPNs were performing admission and readmission nursing assessments and administering IV medications, and CMA/MTs were performing pain assessments, administering PRN pain medications, and administering insulin, all of which were outside their scope of practice as described in the report. Multiple residents’ records showed admission data collection and baseline care plan tools completed and signed by LPNs rather than an RN. For example, one resident admitted with diabetes type 2, osteomyelitis of vertebra, and orthopedic aftercare had a 72-hour admission/re-admission assessment documented by an LPN. Another resident admitted with COPD and traumatic ischemia of muscle had admission data collection and baseline care plan tools completed and signed by an LPN, with a late-entry health status note by a sister-facility DON added seven days after admission. Additional residents admitted with chronic congestive heart failure, sepsis, diabetes type 2, congestive heart failure, and ESRD also had admission data collection notes completed by LPNs. The report further documents that LPNs administered IV medications, including through PICC lines, without RN oversight, and in at least one case outside the LPN’s own training and certification. One resident with an order for IV ertapenem had doses administered on three consecutive days by an LPN and the ADON, who is also an LPN. The ADON stated that most LPNs had been trained to administer IV medications, but identified two LPNs who were not certified, while the former DON stated she believed those LPNs were certified and had allowed them to administer IV medications after observing them. CMA/MTs were documented as completing pain assessments and administering PRN oxycodone and insulin injections without an RN employed to provide direct supervision. One resident with diabetes type 2, bilateral stage II heel pressure ulcers, chronic pulmonary embolism, and vertebral osteomyelitis had multiple pain assessments and PRN oxycodone doses documented by a CMA/MT, as well as several insulin doses administered by the same CMA/MT. Interviews with the RDO and Medical Director confirmed that RN coverage was expected to be provided by DONs from sister facilities, but there was no documentation of their presence in the building, and the Medical Director emphasized that RNs are responsible for assessments, IVs, and staff supervision to ensure practice within scope. These combined actions and inactions led surveyors to identify immediate jeopardy beginning in mid-March.
Removal Plan
- Employ a full-time interim DON
- Provide staff education on notification of changes in condition
- Assess nurses' IV competency
- Employ an agency RN to ensure RN coverage on Saturdays and Sundays
- Reassess all residents with IVs, pressure injuries, and new admissions
- Reassess all residents with a documented change in condition
Failure to Assess Resident’s Respiratory Change in Condition and Request for Hospital Transfer
Penalty
Summary
The deficiency involves the facility’s failure to assess and respond appropriately to a resident-reported change in condition related to respiratory symptoms. The resident had significant medical diagnoses including COPD, panlobular emphysema, osteomyelitis of the lumbar vertebra, and chronic myeloid leukemia. A recent MDS showed the resident was cognitively intact with a BIMS score of 15 and used a wheelchair for mobility. The care plan also identified a focus on the resident and spouse making inappropriate EMS 911 calls when no true emergency existed, with interventions focused on educating them about appropriate EMS use. On the day of the incident, the resident reported shortness of breath and wheezing and received a PRN nebulizer treatment of Ipratropium-Albuterol, which was documented as effective. However, the LPN did not collect additional assessment data or notify an RN of the resident’s complaint of shortness of breath. No comprehensive respiratory assessment or vital signs were obtained at that time despite the resident’s symptoms. Later that same day, the resident told the LPN that she "may need to go to the hospital" and reported feeling short of breath. The LPN acknowledged that the resident made this statement but did not immediately assess the resident, stating she believed the resident was not in dire need and that the resident often complained of various ailments. According to the resident’s account, she specifically told the LPN that she needed to go to the hospital, was wheezing a lot, and tried to stay calm while waiting about an hour without staff action, after which she called her husband. The husband reported that the resident was crying, calling out in the hallway, and that he called 911 because staff were not doing anything. The facility’s grievance file and staff statements documented that the LPN was aware the resident said she "may need to go to the hospital" but did not complete an assessment before EMS arrived. The resident was transferred to the hospital, where she was found to have hypoxia with low oxygen saturation and was diagnosed with acute hypoxic respiratory failure, chronic pulmonary emboli without acute cor pulmonale, and bronchiectasis with acute lower respiratory infection. The Medical Director later stated her expectation that when a resident states they want to go to the hospital, staff should conduct an assessment, obtain vital signs, and report to the provider.
Failure to Transcribe and Administer Ordered Antibiotics and Wrong IV Medication Administration
Penalty
Summary
The deficiency involves the facility’s failure to ensure a resident was free from significant medication errors, specifically related to transcription and administration of ordered antibiotics and the administration of another resident’s IV antibiotic. The resident had a history of lumbar discitis/osteomyelitis and chronic myeloid leukemia and had been receiving IV daptomycin via PICC line following a hospital stay. An MRI in mid-January showed improvement, and the infectious disease (ID) physician initially ordered discontinuation of IV daptomycin, PICC removal, and discontinuation of weekly labs. The following day, after further review of the MRI and inflammatory markers, the ID physician ordered a transition to oral levofloxacin 750 mg daily and oral vancomycin 125 mg daily for several weeks, including vancomycin for C. diff prophylaxis. These orders were faxed to the facility and were later confirmed by the fax company and the Business Office Manager as having been received by the facility. Despite receipt of the faxed orders, the facility did not transcribe the oral levofloxacin and oral vancomycin into the resident’s physician orders or MAR for January or February, and there was no evidence on the MAR that these medications were administered during that period. The physician order listing for the resident showed that the oral levofloxacin and vancomycin orders did not appear until mid-March, when the resident returned from the hospital with those medications ordered. During telemedicine follow-up with the ID physician, the resident reported doing well and tolerating levofloxacin, believing she was taking the ordered antibiotics, even though the MAR showed no administration. The resident, who was cognitively intact per a BIMS score of 15, later stated she only took medications provided by the facility and did not know the oral antibiotics had not been given. The Assistant DON and consultant pharmacist both confirmed that no orders for oral levofloxacin or vancomycin were received by the pharmacy or entered into the system in January or February. In March, the resident was sent to the ER with fever and left knee pain, and imaging showed extensive osseous erosion at L1-2 concerning for discitis/osteomyelitis. The hospital documentation referenced the resident as being chronically on levofloxacin and oral vancomycin for discitis and continued or resumed these medications, which were then first documented as administered at the facility in mid-March. Separately, in January, a medication occurrence report documented that an LPN administered another resident’s IV antibiotic, ertapenem, instead of the ordered daptomycin to this resident. The LPN later stated she did not check thoroughly enough and took the wrong IV medication from the refrigerator, describing it as an honest mistake and noting that previously there had only been one resident with an IV. The facility’s own policies required medications to be administered according to physician orders and required licensed nurses to check and confirm pending orders after physician visits, but the faxed ID orders for oral antibiotics were not processed, and the wrong IV antibiotic was administered on one occasion. The Medical Director stated she was not aware that the resident was supposed to start two oral antibiotics in January as ordered by the ID physician and indicated her expectation that any faxed orders for oral antibiotics would be processed and administered. The Business Office Manager described the process for handling telehealth visit notes and faxed orders, explaining that nursing staff received faxed records and placed them in a bin for scanning into the EMR under a miscellaneous tab. With assistance from the fax company, the BOM confirmed that the fax containing the orders to start oral levofloxacin and add oral vancomycin was received by the facility. The facility’s policies on medication errors and physician orders emphasized preventing significant medication errors and ensuring orders were entered and confirmed, but the failure to transcribe and administer the ordered oral antibiotics and the administration of another resident’s IV antibiotic constituted significant medication errors for this resident.
Inadequate Staffing and Improper Delegation of Nursing and Medication Tasks
Penalty
Summary
The deficiency involves the facility’s failure to provide sufficient and appropriately qualified nursing staff to meet residents’ needs, and failure to ensure that LPNs and CMAs/MTs practiced within their legal scope and professional standards. The facility’s own facility assessment called for a CNA-to-resident ratio of one CNA for ten to sixteen residents on the evening shift, yet on the evening of survey entry there were only three CNAs for 34 residents, with one CNA scheduled for only a partial shift. Interviews and documentation, including a police body-worn camera narrative, showed that staff and leadership acknowledged difficulty providing needed care due to lack of staffing. The Nursing Home Administrator told police that one resident needed constant care that was difficult to provide because of staffing shortages, and an LPN stated she felt residents needed more attention than staff could provide. One resident with osteomyelitis of the lumbar vertebra, COPD, emphysema, and chronic myeloid leukemia, who was wheelchair-bound, dependent for transfers, and frequently incontinent of bowel, reported waiting over three hours for assistance after a bowel movement, prompting a call to local police. This resident later told the surveyor that call lights usually took 30–45 minutes to be answered and that care was timelier while surveyors were present. A family member reported that it took staff “forever” to respond to this resident’s needs and that he had complained to the ADON about response times. These accounts, combined with staffing records, demonstrated that the facility did not have enough staff on duty to meet residents’ immediate care needs. The facility also failed to ensure that CMAs/MTs and LPNs practiced within their scope and under appropriate RN oversight. A CMA/MT had been independently assessing residents’ pain and administering PRN oxycodone, including documenting pre- and post-administration pain levels, despite state guidance that assessments cannot be delegated to unlicensed personnel and facility policy stating that CMAs/MTs are not to assess pain or administer PRN medications without an RN’s assessment. The CMA/MT reported using both verbal reports and a nonverbal pain scale and believed this was within her scope, while the VPCO and FDON later stated it was not. Additionally, multiple admission and readmission nursing assessments and baseline care plan tools for several residents were completed and signed by LPNs without evidence of RN assessment, even though state standards limit LPNs to data collection and require RNs to complete resident assessments. The FDON and ADON acknowledged that, in the absence of an RN DON and because most admissions occurred on evenings, LPNs had been completing all initial nursing assessments for years. Further, the facility did not ensure that LPNs performing IV therapy had the required additional training and RN delegation as outlined in facility policy and state guidance. One resident with an order for IV ertapenem via PICC line received this medication on multiple days from LPNs, including an LPN whose personnel file contained no documentation of IV therapy training. The ADON confirmed that this LPN was not certified to administer IV/PICC medications, while the LPN stated she had been hanging IV medications via PICC lines since hire, without formal facility training, and was sometimes the only nurse available to administer PICC medications, with the other staff person being a CMA/MT. The FDON stated she supervised licensed staff and had observed LPNs administering IV medications without concerns, but there was no evidence of the documented training and competency validation required by facility policy for delegation of IV tasks to LPNs. Collectively, these findings showed that the facility did not maintain adequate RN presence, did not follow its own delegation and competency policies, and allowed LPNs and CMAs/MTs to perform assessments and IV tasks beyond their scope, affecting all residents in the facility.
Expired Food and Unsanitary Kitchen Conditions in Dietary Services
Penalty
Summary
Surveyors identified a deficiency in the facility’s food service operations related to failure to follow its own food safety and sanitation policies. The facility’s policies required that all local, state, and federal standards be followed, that food be protected from contamination, and that perishable foods be used prior to their use-by or expiration dates, with out-of-date foods discarded. During an observation of the kitchen’s walk-in cooler, surveyors found multiple juice containers labeled by the facility with use-by dates that had already passed, including cranberry juice, orange juice, and apple juice. They also found a container of concentrated lemon juice with a manufacturer’s expiration date that had already passed, despite the facility having applied a later “use by” date that extended beyond the manufacturer’s expiration. Further observations in the kitchen’s walk-in freezer revealed a torn-open package of hot dog buns with several buns exposed to air and an opened box of fish with a manufacturer’s expiration date that had already passed. Additional inspection of the kitchen area showed multiple cobwebs and dead insects on the wall behind portable shelving where clean dishes were stored, along with a buildup of black and gray dust and debris. Two window unit air conditioners were located next to this shelving, with the potential to blow debris and pests onto the clean dishes if turned on. A dietary aide acknowledged these conditions during the survey, stating that all dietary staff should be checking use-by and expiration dates. The Regional Director of Operations later stated it was her expectation that there would be no items beyond use-by or expiration dates and no dust or dead bugs in the kitchen. These failures placed all 34 residents at risk of foodborne illnesses.
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