Above average — CMS composite of the measures below.
A standard survey is most likely before around September 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Redmond Care And Rehabilitation Center during CMS and state inspections, most recent first.
Surveyors found that the facility failed to follow physician orders for pain management and post-surgical staple removal for two residents. One resident admitted after orthopedic surgery with knee osteoarthritis had an order for scheduled acetaminophen and a documented history of pain, but there was no documentation that any pain medication was administered on the day of admission, despite available OTC stock and a process to continue hospital discharge orders. Another resident admitted after a head injury had an order to remove four scalp staples on a specific date; the TAR showed the staples as removed, but a later hospital ED record documented staples still in place. The RN reported only partial removal due to the resident’s refusal and could not recall how many staples were removed, and there was no documentation of additional scheduled treatments or follow-up attempts to complete the ordered staple removal.
A cook was observed handling food items, including fresh parsley, with gloved hands after touching multiple surfaces and without using serving utensils, affecting numerous residents. Both the cook and the dietary supervisor confirmed that this practice did not follow established food safety protocols, as required by facility policy.
A resident indicated they had an advance directive and would provide a copy, but the facility failed to obtain and file this document in the medical record. Only a financial DPOA was on file, and there was no documentation of follow-up to secure the healthcare advance directive as required by facility policy.
Surveyors identified that three residents had inaccurate MDS assessments, including incorrect documentation of discharge status, missing diagnosis of dementia, and unreported use of antianxiety medication. Staff confirmed these errors during interviews and record reviews, acknowledging that the assessments did not accurately reflect the residents' conditions or care provided.
A resident with hearing impairment did not receive the required assistance with hearing aids as outlined in their care plan. Despite recommendations from a hearing clinic and clear care plan instructions for staff to assist with placing and charging the hearing aid, the resident was repeatedly observed without the device, and staff were unaware of its status or location.
A resident with documented hearing difficulty did not receive assistance with the use of a prescribed hearing aid, despite physician orders and facility policy. Multiple observations and staff interviews confirmed the device was not placed or charged for an extended period, and staff were unclear about their responsibilities, resulting in the resident not having access to necessary hearing support for communication.
Surveyors found that drugs and supplements were not properly stored or labeled, including an opened bottle of biotin left unsecured at a resident's bedside and an expired medication in a medication cart. Staff interviews confirmed that medications and supplements should be stored in locked areas or locked drawers if self-administered, and that opened creams should be dated. These failures resulted in improper medication management.
A CNA was observed multiple times transporting soiled materials while wearing gloves in the hallway and touching door handles with soiled gloves, contrary to facility policy and infection prevention protocols. Interviews with the Infection Preventionist and DON confirmed that these actions did not align with expected procedures for handling soiled items and increased the risk of infection transmission.
A resident requiring assistance with ADLs did not receive scheduled showers due to a failure to adjust the shower schedule after a change in the resident's dialysis timing. Staff interviews confirmed the oversight and lack of documentation for any shower refusals, leading to a lapse in care.
The facility failed to label and date stored food in the Kitchen Walk-In Freezer, Kitchen Walk-In Refrigerator, and Residents' Refrigerator, as required by their policy. This included unlabeled vegetable mix, carrots, and broccoli, expired tartar sauce, and a resident's leftover lunch without a use-by date. The Nutrition Service Manager acknowledged these lapses, and the Administrator confirmed the expectation for compliance with food safety guidelines.
The facility failed to employ qualified social workers, as required for a facility with over 120 beds. Two social workers, Staff J and Staff P, did not meet the educational and experience requirements. Staff J had an associate degree in communication, while Staff P had a bachelor's degree in leisure and hospitality management, neither of which met the criteria for a social services position. This deficiency placed residents at risk for unmet social services care needs.
A resident with dementia sustained a closed fracture, facial laceration, and head injury, but the LTC facility failed to report the incident to the State Agency as required. Despite the substantial injuries and the resident's inability to recall the event, the facility did not notify the authorities, citing a belief that abuse was ruled out. This oversight was contrary to the facility's policy and state regulations.
A resident with serious mental illness was not referred for a required Level II PASRR evaluation, despite facility policy mandating such referrals. The resident's diagnoses included depression, anxiety, and a psychotic disorder, necessitating further evaluation. The Social Services Director and Administrator confirmed the lack of referral documentation, highlighting a failure to meet the resident's mental health needs.
The facility failed to implement care plans for two residents, leading to unmet care needs. One resident did not receive consistent range of motion exercises as required, while another did not receive necessary follow-up for hearing issues. Staff interviews confirmed lapses in documentation and execution of care plans.
A resident with a hearing deficit did not receive necessary follow-up for audiology services, despite reporting difficulties and having a care plan in place. Facility staff failed to document follow-up actions, and recommendations from a previous consultant visit were not implemented. The resident expressed frustration over the lack of assistance for about a year.
A resident with impaired cognition and high elopement risk was able to wander outside unsupervised due to a lack of a wanderguard trigger alarm on their room's sliding door and an unsecured gate leading to a parking lot. The facility's failure to implement safety measures as per their policy resulted in a significant safety hazard.
A resident with chronic obstructive pulmonary disease did not have their oxygen nasal cannula properly maintained, labeled, or stored, as required by facility protocol. Observations showed the cannula was often left unlabeled and not stored in a bag. Staff interviews revealed inconsistencies in following procedures for changing and discarding the cannula after therapy sessions, posing a risk for unmet care needs and respiratory infections.
A CNA failed to follow hand hygiene protocols during meal tray pass and resident care, increasing infection risk. The CNA did not perform hand hygiene after assisting a resident with their meal and continued to interact with other residents without sanitizing hands. Interviews confirmed the expectation for hand hygiene between resident interactions.
Failure to Follow Physician Orders for Pain Management and Staple Removal
Penalty
Summary
The deficiency involves the facility’s failure to follow physician orders for pain management and treatment as outlined in its own policy on medication and treatment orders. For one resident admitted with orthopedic aftercare and left knee osteoarthritis, the hospital After Visit Summary listed acetaminophen 500 mg, two capsules by mouth every eight hours. On admission, the facility’s Licensed Nurse Pain Management Review documented that the resident had endorsed pain or discomfort in the left knee in the past five days and recommended initiating a pain plan of care. The facility’s Order Summary Report showed a physician order for acetaminophen 1000 mg by mouth three times a day for pain starting the day after admission, and the MAR reflected scheduled doses beginning that day at 8:00 a.m., 2:00 p.m., and 8:00 p.m. However, there was no documentation that the resident received any pain medication on the day of admission, despite the availability of OTC medications and the expectation that hospital discharge orders would be continued without delay. Nursing progress notes for this resident documented an initial provider visit the day after admission, stating the resident was seen as a new admit and prior to leaving AMA, and that the resident reported being very unhappy with care since admission, including having to wait several hours for pain medication and ice for her knee. The resident, who had documented allergies to codeine and tramadol, stated in interview that she arrived mid-afternoon on the admission date, was on acetaminophen every eight hours due to opioid allergies, and that she had no pain medication available upon arrival despite having a fresh injury. Staff interviews confirmed that staff relied on the MAR for medication administration, that OTC medications were kept on hand so there should not be a lag in providing them, and that hospital discharge orders were to be continued at the facility. A joint record review with the Resident Care Manager showed no documentation of pain medication administration upon admission, and the LPN acknowledged that the acetaminophen should have been given. For a second resident admitted with a diagnosis including head injury due to a fall, the hospital discharge summary specified that four scalp staples required removal on a specified date. The facility’s Order Summary Report contained a physician order to remove four scalp staples starting on that date, and the December Treatment Administration Record showed the staples marked as removed on that date, with a registered nurse documented as having performed the removal. However, a later hospital Emergency Department record documented a right scalp wound with dried blood and staples in place. In interview, the RN stated she remembered attempting staple removal, that the resident refused and they had to reschedule, and that she believed she removed a couple of staples before the resident told her to stop, but she could not recall the total number removed. Joint record review showed no additional scheduled scalp staple removal treatments or nursing notes documenting further attempts after the initial date, despite the discharge summary specifying four staples and the expectation that all staples would be removed. The DON stated they expected staff to assess for pain, assess the site, and ensure everything was removed, but the records contained no further documentation of staple removal after the initial entry.
Improper Food Handling During Meal Service
Penalty
Summary
Staff G, a cook, was observed handling food items in a manner inconsistent with professional food safety standards. While wearing gloves, Staff G touched various surfaces including the meal cart, meal tickets, and preparation table, and then used the same gloves to place fresh parsley on the plates of multiple residents. Later, after washing hands and donning new gloves, Staff G again touched several surfaces, including a bag of bread, before continuing to place fresh parsley on additional residents' plates without using a serving utensil. These actions were directly observed during a meal service and involved a total of 32 residents. Interviews with Staff G and the Dietary Supervisor confirmed that the expected procedure was to use serving utensils for food items and not to handle garnishes like fresh parsley with gloved hands after touching other surfaces. Both staff members acknowledged that the proper protocol was not followed during the observed meal service. The facility's policy required adherence to professional food safety standards, including the use of proper sanitation and food handling practices to prevent foodborne illness.
Failure to Obtain and Document Resident's Advance Directive
Penalty
Summary
The facility failed to obtain and maintain a copy of an advance directive for one resident who indicated at admission that they had such a document and would provide it. Upon review, the resident's electronic health record only contained a financial Durable Power of Attorney (DPOA), not a healthcare advance directive. Multiple staff interviews confirmed that the DPOA on file was for financial matters only, and there was no documentation or progress notes indicating that follow-up was conducted to obtain the resident's advance directive for healthcare prior to a recent inquiry. The facility's policy requires staff to inquire about advance directives at or near admission and to obtain and file a copy in the resident's health record. Despite the resident's indication that they had an advance directive, there was no evidence in the record that the facility followed up to secure the document or documented any attempts to do so until prompted by the survey process. Staff acknowledged that documentation of follow-up was lacking and that the required healthcare advance directive was not present in the resident's file.
Inaccurate MDS Assessments for Discharge Status, Diagnosis, and Medication Use
Penalty
Summary
The facility failed to ensure the accuracy of Minimum Data Set (MDS) assessments for three residents, resulting in incorrect documentation of discharge status, active diagnoses, and medication use. For one resident, the discharge MDS inaccurately indicated a discharge to the hospital, despite nursing progress notes and staff interviews confirming the resident was discharged home. Staff acknowledged the error and confirmed that the MDS should have reflected a discharge to home/community. Another resident's admission MDS did not document a diagnosis of dementia, even though the resident's face sheet and physician progress notes during the look-back period confirmed the diagnosis and corresponding medication use. Staff confirmed that dementia should have been marked on the MDS. Additionally, a third resident's admission MDS failed to indicate the use of antianxiety medication during the look-back period, despite the Medication Administration Record (MAR) showing administration of such medication on multiple dates. Staff interviews and joint record reviews confirmed that the resident received antianxiety medication and that this should have been documented in the MDS. These inaccuracies were identified through interviews, record reviews, and joint reviews with staff, who acknowledged the discrepancies and the expectation for MDS assessments to be completed accurately according to the RAI MDS Manual.
Failure to Implement Communication Care Plan for Resident with Hearing Impairment
Penalty
Summary
The facility failed to implement the care plan for a resident with hearing impairment, as evidenced by multiple observations and interviews. The resident had been recommended hearing aids by a hearing clinic, and the care plan specified that staff were to assist with placing and removing the hearing aid, which was to be kept charged at the bedside. Despite these documented interventions, the resident was repeatedly observed without hearing aids in place over several days. The resident's representative confirmed that the hearing aids had not been used for some time and were not charged, and staff interviews revealed a lack of awareness and adherence to the care plan instructions. Record reviews and staff interviews further confirmed that the care plan was not being followed, with both nursing and CNA staff indicating either a lack of knowledge about the hearing aid's location or stating that the resident had not been using them. The care plan was only updated after these observations to reflect that the resident's representative would be responsible for charging the hearing aid and that either the representative or staff could place it. At the time of the deficiency, the care plan interventions for communication were not implemented, placing the resident at risk for unmet care needs.
Failure to Ensure Use of Hearing Aid for Communication
Penalty
Summary
The facility failed to provide necessary services to maintain a resident's ability to communicate by not ensuring the use of prescribed hearing aids. The resident had a documented history of hearing difficulty, with clinical recommendations and physician orders specifying the use of a left hearing aid to be placed in the morning and removed at night. Despite these orders, multiple observations over several days showed the resident was not wearing the hearing aid, and staff interviews confirmed that the device had not been placed or charged for an extended period. Staff members, including nurses and CNAs, were unclear about the responsibility for ensuring the hearing aid was in place, and there was a lack of verification that the device was being used as ordered. The resident's representative also reported that the hearing aid had not been used or charged for weeks, and staff interviews revealed a lack of consistent follow-through with the physician's orders. The facility's policy required that residents' abilities in activities of daily living, including communication, should not diminish unless unavoidable due to clinical condition. However, the failure to ensure the resident's hearing aid was used as ordered resulted in the resident not having access to necessary hearing assistance, directly impacting their ability to communicate.
Improper Storage and Labeling of Medications and Supplements
Penalty
Summary
Surveyors observed that drugs and biologicals, including supplements, were not consistently stored in accordance with accepted professional standards. An opened bottle of biotin, a vitamin supplement, was repeatedly found on a resident's nightstand during multiple observations. The resident reported self-administering the supplement daily. Staff interviews confirmed that supplements are considered medications and should be stored in a locked medication room or cart, or, if self-administered, in a locked drawer at the bedside. However, the supplement remained unsecured on the nightstand, and staff expressed uncertainty about the proper storage requirements in this situation. Additional deficiencies were identified in the storage and labeling of medications on treatment and medication carts. An opened urea cream on a treatment cart lacked an open date, despite labeling indicating it should be used within 24 months of opening. Staff confirmed that an open date was expected. Furthermore, an expired medication (Gabapentin) was found in a medication cart, and staff acknowledged that expired medications should not be stored and should have been discarded. These findings demonstrate failures in proper medication storage, labeling, and removal of expired drugs.
Failure to Follow Hand Hygiene and Glove Use Protocols During Soiled Material Transport
Penalty
Summary
Staff J, a Certified Nursing Assistant, failed to follow proper hand hygiene and glove use practices while handling soiled materials. On multiple occasions, Staff J was observed carrying soiled material in a plastic bag through the hallway to the soiled utility room while wearing gloves. During these instances, Staff J touched the soiled utility room door handle with soiled gloves, disposed of the gloves in a hallway garbage container, and then performed hand hygiene. Staff J stated that their process was to wear gloves while carrying soiled materials in the hallway and acknowledged touching the door handle with soiled gloves. Interviews with the facility's Infection Preventionist and Director of Nursing confirmed that staff are expected to bag soiled items, remove gloves, perform hand hygiene, and then transport the bagged items to the soiled utility room without wearing gloves in the hallway. Both staff members stated that wearing gloves in the hallway and touching door handles with soiled gloves is not permitted and poses a risk for spreading infection. The facility's policy requires effective methods for handling, storing, and transporting linens and waste to prevent the spread of infection, which was not followed in these observed instances.
Failure to Provide Scheduled Showers for a Resident
Penalty
Summary
The facility failed to ensure that showers or bathing were consistently provided for a resident who required partial/moderate assistance with activities of daily living (ADLs). According to the facility's policy, nursing assistants are expected to provide assistance with ADLs based on the resident's individualized plan of care. The resident was scheduled for showers on Thursday evenings, but records showed that the resident did not receive showers on two scheduled dates, and there was no documentation indicating that the resident refused showers. The last recorded shower was almost a month prior to the surveyor's observation. Interviews with staff revealed that the resident's shower schedule was not adjusted when the resident's dialysis schedule changed to evenings, which contributed to the missed showers. Staff members confirmed that the resident did not receive showers as scheduled and acknowledged the lack of documentation for any shower refusals. This oversight placed the resident at risk for poor hygiene, decreased self-esteem, and a diminished quality of life.
Failure to Label and Date Stored Food
Penalty
Summary
The facility failed to adhere to professional standards for food safety by not labeling and dating stored food items in the Kitchen Walk-In Freezer, Kitchen Walk-In Refrigerator, and Residents' Refrigerator. During an observation and interview, it was found that 10 bags of vegetable mix, three bags of carrots, and 10 bags of broccoli in the Kitchen Walk-In Freezer were not labeled with delivery and use-by dates, contrary to the facility's policy. Additionally, in the Kitchen Walk-In Refrigerator, 20 packets of tartar sauce were found with a use-by date that had already passed, and a package of roast beef lacked a use-by date. In the Residents' Refrigerator, a resident's leftover lunch was not labeled with a use-by date, although it was dated with the day it was stored. Staff H, the Nutrition Service Manager, acknowledged these lapses, stating that the facility's policy required labeling with delivery and use-by dates upon arrival. The tartar sauce should have been discarded after its use-by date, and the leftover food should have been labeled with a use-by date. The Administrator, Staff A, confirmed that the expectation was for kitchen staff to maintain food safety according to State and Federal guidelines. These oversights in food labeling and dating placed residents at risk for foodborne illnesses.
Facility Lacks Qualified Social Workers
Penalty
Summary
The facility failed to employ a qualified social worker who met the educational and experience requirements for a facility with more than 120 beds. The facility's job description for a Social Services Manager required a minimum of a bachelor's degree in social work or a related human services field and at least one year of experience in a healthcare setting. However, the facility employed two social workers who did not meet these qualifications. Staff J, hired as the Social Services Director, only held an associate degree in communication, which did not meet the bachelor's degree requirement. Staff P, also a Social Services Director, had a bachelor's degree in leisure and hospitality management, which was not in a human services field, and lacked the required one year of experience as a social worker in a healthcare setting. The facility's failure to employ qualified social workers placed residents at risk for unmet social services care needs and a diminished quality of life. The facility was licensed to provide care for 139 residents, necessitating the employment of a qualified full-time social worker. Interviews with Staff J and Staff P confirmed their lack of qualifications, and the facility administrator acknowledged that neither staff member met the educational and experience requirements outlined in the job description. This deficiency was identified during a review of the facility's staff list and interviews with the involved staff and the administrator.
Failure to Report Abuse Allegation to State Agency
Penalty
Summary
The facility failed to report an allegation of abuse to the State Agency for a resident who was reviewed for abuse allegations. This failure involved Resident 237, who was admitted with a diagnosis that included dementia. On a specific date, Resident 237 was found lying on their back with a head injury and complained of shoulder and back pain. The resident was sent to the emergency room and returned with a diagnosis of a closed fracture of the left upper arm, facial laceration, and head injury. Despite the substantial injuries and the resident's inability to recall the incident, the facility did not notify the State Agency as required by their policy and state regulations. The facility's policy, as outlined in their Abuse Prevention & Investigation document, mandates that all suspected, alleged, or actual cases of resident abuse, including injuries of unknown origin, be thoroughly investigated and reported according to State and Federal regulations. However, the facility's incident log indicated that the hotline was not notified about Resident 237's incident. Staff interviews revealed a misunderstanding of the reporting requirements, with the Assistant Director of Nursing stating that they did not report the incident because they believed they had ruled out abuse. This oversight placed the resident at risk for potential unidentified abuse and lack of protection.
Failure to Complete Level II PASRR Evaluation
Penalty
Summary
The facility failed to ensure that a Level II PASRR evaluation was completed for a resident with a positive Level I PASRR indicating the presence of serious mental illness (SMI). The resident, who was readmitted to the facility, had diagnoses of depression, anxiety, and a psychotic disorder, which necessitated a Level II PASRR evaluation. However, there was no documentation in the resident's electronic health record to indicate that a referral for the Level II PASRR evaluation had been made, as confirmed by the Social Services Director during an interview and joint record review. The facility's policy, revised in September 2018, mandates that a PASRR be completed for every resident upon admission and that appropriate referrals be made for specialized services for residents with mental illness. Despite this policy, the Social Services Director acknowledged the absence of evidence for a referral, and the Administrator confirmed that residents requiring a Level II PASRR evaluation should be referred appropriately, with documentation of the referral. This oversight placed the resident at risk for unmet care and mental health needs, as well as a decreased quality of life.
Failure to Implement Care Plans for Residents
Penalty
Summary
The facility failed to implement care plans for two residents, leading to unmet care needs and a diminished quality of life. Resident 5, who was admitted with range of motion impairments, had a care plan that required active range of motion exercises to be performed three times a week. However, documentation showed that these exercises were not consistently performed, with significant gaps in the schedule. Staff interviews revealed that the exercises were not documented properly, and the care plan was only followed about 50% of the time, which did not meet the facility's expectations. Resident 42, who had a communication care plan due to a hearing deficit, did not receive the necessary follow-up for audiology referrals and hearing aid management. Despite the resident's repeated requests for assistance with hearing checkups and hearing aids, there was no documentation of the care plan being implemented. Staff interviews confirmed that there was a lack of follow-up on the resident's hearing needs, and the care plan was not executed as required.
Failure to Follow Up on Hearing Services for a Resident
Penalty
Summary
The facility failed to follow up on hearing services for a resident, identified as Resident 42, who was at risk for communication problems due to a hearing deficit. The resident's communication care plan included a referral to audiology for a hearing consult and follow-up with hearing aids. Despite the resident reporting difficulty hearing on multiple occasions, there was no documentation of follow-up actions by the facility staff from April 23, 2024, to June 7, 2024. The resident expressed that they were supposed to have an annual hearing checkup and had been requesting assistance for about a year without receiving help. Interviews with facility staff revealed that the Nurse Practitioner was notified of the resident's hearing difficulty but did not complete an assessment or make an audiology referral until June 7, 2024. Additionally, recommendations from a previous speech and hearing consultant visit in March 2023 were not implemented. The Social Services Director acknowledged the lack of follow-up on the resident's audiology appointment, and the Assistant Director of Nursing confirmed that the facility's process was to notify the Nurse Practitioner and ensure referrals were made when residents reported hearing issues.
Failure to Prevent Elopement Risk for Resident with Impaired Cognition
Penalty
Summary
The facility failed to maintain an environment free of accident hazards for a resident identified as being at high risk for elopement. The resident, who had impaired cognition and was ambulatory with an assistive device, was observed wandering outside the facility without adequate supervision. The facility's policy on elopement and unsafe wandering was not effectively implemented, as evidenced by the lack of a wanderguard trigger alarm on the sliding door of the resident's room, which allowed the resident to exit the building without staff being alerted. Observations revealed that the sliding door in the resident's room was left wide open, with only a screen door in place, and there was no wanderguard trigger alarm installed. Additionally, the gate leading from the resident's room to a parking lot and busy road was found unsecured and open, further increasing the risk of elopement and potential injury. Staff interviews confirmed that the absence of the alarm system and the open gate posed significant safety risks to the resident, who was known to follow visitors to exit doors due to impaired safety awareness and impulsive behavior. The facility's failure to assess and monitor the sliding door as an exit, along with the unsecured gate, directly contributed to the deficiency. Despite the resident's high risk for elopement, as documented in their care plan and evaluations, the necessary safety measures were not in place to prevent unsupervised wandering. Staff acknowledged the importance of the wanderguard system in alerting them to potential elopement risks, yet the system was not fully operational, compromising the resident's safety.
Improper Storage and Labeling of Oxygen Nasal Cannula
Penalty
Summary
The facility failed to maintain, label, date, and properly store the oxygen nasal cannula for Resident 47, who was diagnosed with chronic obstructive pulmonary disease and required continuous oxygen therapy. Observations over several days revealed that the nasal cannula was repeatedly found unlabeled and not stored in a bag when not in use, despite the facility's protocol to change, label, and store it weekly. Staff interviews confirmed that the nasal cannula should have been labeled and stored properly, but this was not consistently done. Additionally, there was a lack of coordination between the therapy and nursing staff regarding the use and disposal of the nasal cannula. The physical therapist and the Director of Rehabilitation stated that a new nasal cannula should be used and discarded after each therapy session, but this practice was not followed. The Assistant Director of Nursing also confirmed that the nasal cannula should have been discarded after therapy sessions. These lapses in protocol placed Resident 47 at risk for unmet care needs and potential respiratory infections.
Failure in Hand Hygiene Practices
Penalty
Summary
The facility failed to ensure proper hand hygiene practices were followed by a Certified Nursing Assistant (CNA), identified as Staff I, during meal tray pass and resident care. Observations revealed that Staff I did not perform hand hygiene after assisting Resident 1 with their meal, which involved touching utensils and food. Subsequently, Staff I left Resident 1's room, touched various surfaces, and returned with a new fork without performing hand hygiene. This pattern continued as Staff I assisted Resident 5, touching items on their bedside table, and then proceeded to Resident 46's room, again without performing hand hygiene. Interviews with Staff I, the Infection Preventionist (Staff S), and the Assistant Director of Nursing (Staff K) confirmed the expectation for staff to perform hand hygiene between resident interactions and after touching resident items. Staff I acknowledged the lapse in hand hygiene practices, and both Staff S and Staff K reiterated the facility's policy requiring hand hygiene before and after resident contact and when moving between resident rooms. This failure to adhere to hand hygiene protocols increased the risk of infection transmission among residents, staff, and visitors.
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Illustrative
What surveyors actually found near you
We read the 1,157 citations issued within 25 miles in the last 12 months — including the 2 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
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Illustrative
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Nursing homes near Redmond
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Corwin Center At Emerald Heights | 2.1 mi | ★★★★★ | 0 | 0 |
| Bellevue Post Acute | 3 mi | ★★★★★ | 65 | 0 |
| Life Care Center Of Kirkland | 4 mi | ★★★★★ | 30 | 0 |
| Park Shore | 7.1 mi | ★★★★★ | 36 | 0 |
| Covenant Shores Health Center | 7.2 mi | ★★★★★ | 25 | 0 |
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