Above average — CMS composite of the measures below.
The next survey window likely opens around November 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at The Village At Heritage Oaks during CMS and state inspections, most recent first.
Unsecured Charting Kiosk Exposed Resident PHI: A charting kiosk on a hallway wall was observed open and unlocked with 15 residents’ personal and clinical information displayed, and clicking a resident’s name opened more detailed clinical data. Staff interviews showed the CNA using the kiosk was responsible for locking it when stepping away, while the DON and ADM stated the screen should not be left open. Records also showed a kiosk in-service telling staff to turn off the screen when walking away, but no documented HIPAA in-service for the CNA before the incident.
A resident with moderate cognitive impairment and multiple health conditions was left without access to her call light, which was found under her bed and out of reach. The resident reported waiting for staff to pass by to request assistance, as she could not use the call light. Staff interviews confirmed that ensuring call light accessibility is a shared responsibility, but the call light was not secured after care was provided, contrary to facility policy.
The facility failed to maintain a safe and comfortable environment, with observations revealing snags and deep stains in the carpet and flooring issues in specific areas. Staff interviews confirmed awareness of these issues, with maintenance using temporary fixes like tape. The DON and Administrator acknowledged the problems, with repairs pending landlord approval.
The facility failed to maintain an effective pest control program, resulting in the presence of flies, gnats, and mosquitoes in various areas, including the nurse's station, conference room, lobby, and dining room. Observations showed pests on food service carts and tables, and staff interviews revealed inconsistent use of the pest control log. Despite pest control services, the log lacked documentation of observed pests, indicating a gap in communication and implementation of the facility's pest control policy.
Unsecured Charting Kiosk Exposed Resident PHI
Penalty
Summary
The facility failed to keep residents’ personal and medical records private and confidential when a charting kiosk on the 200 Hall was observed open and unlocked with the personal information of 15 residents displayed on the screen. During the observation, clicking on one resident’s name opened more detailed clinical information, and the screen remained visible for several minutes while no one secured it. The residents whose information was displayed included individuals with diagnoses such as dementia, Alzheimer’s disease, diabetes mellitus, urinary tract infection, schizophrenia, depression, heart failure, cerebrovascular disease, Parkinson’s disease, paraplegia, seizures, malnutrition, anemia, fractures, and other conditions. The information shown on the kiosk included personal and clinical data that could be viewed by anyone in the hallway, including visitors or other residents. During interviews, CNA F, RN G, CNA L, the DON, and the ADM stated that the person using the kiosk was responsible for closing or locking the screen when stepping away. CNA L stated she was responsible for shutting down and locking the kiosk when called away by a resident. The DON stated the facility’s policy was to minimize the kiosk screen when stepping away, and the ADM stated that leaving the kiosk open would make residents’ private clinical information visible to unauthorized people. Record review also showed a kiosk-related in-service instructing staff to turn off the kiosk when walking away and not leave the screen on, but records did not show HIPAA in-services completed by CNA L before the incident.
Failure to Ensure Call Light Accessibility for Resident
Penalty
Summary
The facility failed to ensure that a resident's call light was within reach, resulting in the resident being unable to request assistance when needed. On the date of observation, the call light was found under the resident's bed and not accessible. The resident, who had moderate cognitive impairment and required partial to moderate assistance with activities of daily living such as toileting, bathing, and dressing, reported that the call light had been out of reach since early morning. She was unable to recall how long it had been inaccessible or when staff last assisted her, and stated she had to wait for staff to pass by her room to request help. The resident also expressed reluctance to complain due to fear of retaliation. Staff interviews revealed that CNAs are expected to check that call lights are within reach during rounds, which should occur at least every two hours. The CNA who last attended to the resident could not recall if the call light was secured before leaving the room and suggested it may have fallen during bed-making. Both the DON and the administrator confirmed that it is the responsibility of all staff to ensure call lights are accessible to residents at all times, as outlined in the facility's policy. The policy specifically requires staff to ensure call lights are within reach and secured as needed.
Facility Fails to Maintain Safe and Comfortable Environment
Penalty
Summary
The facility failed to maintain a safe, functional, sanitary, and comfortable environment for residents, staff, and the public in specific areas, including halls 300 and 400, and certain rooms. Observations revealed snags and deep stains in the carpet near and in the entryway to several rooms, as well as worn and stained carpet throughout the 300 and 400 halls. Additionally, the flooring in one room did not reach the threshold molding and was slightly curled, posing a potential tripping hazard. Interviews with staff, including a housekeeping aide, the Maintenance Supervisor, and the Maintenance tech, confirmed awareness of the carpet and flooring issues. The Maintenance Supervisor mentioned that a request for proposal (RFP) for new flooring had been submitted, but no response had been received from corporate. The Maintenance tech admitted to using tape to cover problematic areas and acknowledged the potential tripping hazard. The DON was aware of the carpet's condition but not the snags or flooring issues, while the Administrator stated that the facility is leased and repairs are pending landlord approval.
Ineffective Pest Control Program
Penalty
Summary
The facility failed to maintain an effective pest control program, resulting in the presence of live flies, gnats, and mosquitoes in various areas, including the nurse's station, conference room, lobby, main dining room, and all four halls. Observations revealed multiple instances of flies and gnats flying and crawling on food service carts, tables, and other surfaces, which could lead to cross-contamination and infection spread. Staff interviews indicated that there was a pest control log at the nurse's station, but it was not consistently used to document sightings of pests, and some staff members had not observed any pests despite the surveyor's findings. The pest control records showed that the facility had received pest control services, with treatments targeting flies, gnats, and mosquitoes. However, the pest control log lacked notations of the observed pests, indicating a gap in communication and documentation. Residents also reported seeing mosquitoes, and one resident mentioned a mosquito buzzing around her face. The facility's policy on pest control aimed to eradicate and contain common household pests, but the observations and interviews suggested that the policy was not effectively implemented, leading to the deficiency.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Corsicana
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Twilight Home | 0.2 mi | ★★★★★ | 0 | 0 |
| Legacy At Corsicana Rehabilitation And Healthcare | 0.3 mi | ★★★★★ | 7 | 0 |
| Epic Nursing & Rehabilitation | 0.4 mi | ★★★★★ | 13 | 4 |
| Meadows Of Corsicana, Llc | 0.7 mi | ★★★★★ | 4 | 0 |
| Kerens Care Center | 16.2 mi | ★★★★★ | 1 | 1 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.