Above average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Oak Brook Health Care Center during CMS and state inspections, most recent first.
The facility failed to ensure timely delivery of mail to residents on Saturdays, as required by policy. Interviews revealed that mail collected on Saturdays was not distributed until Monday, affecting two residents' access to communication.
Failure to Deliver Mail on Saturdays
Penalty
Summary
The facility failed to ensure that residents received their mail in a timely manner, specifically on Saturdays. During a group interview, two residents reported that although mail was delivered to the facility on Saturdays, it was not distributed to them until Monday. The HRD confirmed that she collected the mail on Saturdays and placed it on the BOM's desk, which was locked over the weekend. The BOM stated that she sorted the mail on Monday and placed the residents' mail in the Activity Director's mail slot for distribution. The Administrator mentioned that the Activity Director worked on Saturdays and was responsible for delivering the mail to the residents. However, the Activity Director stated that she separated the business office mail from the residents' mail and slid the business office mail under the office door, including any cards or items for the residents. The facility's policy, revised in May 2017, required that mail and packages be delivered to residents within 24 hours of delivery to the premises, including Saturdays. The failure to deliver mail on Saturdays as per the policy was confirmed through interviews with the HRD, BOM, Administrator, and Activity Director. This deficiency was identified for two residents who did not receive their mail on Saturdays, potentially impacting their quality of life and timely access to communication.
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What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Whitehouse
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| The Center At Grande | 4.8 mi | ★★★★★ | 1 | 0 |
| The Waterton Healthcare & Rehabilitation | 6 mi | ★★★★★ | 5 | 0 |
| Meadow Lake Health Center | 6.5 mi | ★★★★★ | 0 | 0 |
| Providence Park Rehabilitation And Skilled Nursing | 6.5 mi | ★★★★★ | 1 | 1 |
| Reunion Plaza Healthcare & Rehabilitation | 7.8 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.