Above average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Longhorn Village during CMS and state inspections, most recent first.
A facility failed to report an allegation of abuse involving a resident to the administrator and the state agency. The incident involved a resident with severe cognitive impairment who was alleged to have been pinched and handled roughly by a CNA. The family reported the incident to the DON, who conducted an investigation but did not find evidence of abuse. However, the incident was not documented in the resident's progress notes, and the grievance was not reported to the state agency, violating the facility's abuse prevention policy.
A resident with severe cognitive impairment and multiple medical conditions was allegedly pinched and handled roughly by a CNA. The facility failed to thoroughly investigate the incident, did not suspend the CNA, and did not report the allegation to the state. The incident was not documented in the resident's progress notes, and key staff were not informed in a timely manner, placing residents at risk for continued abuse.
The facility employed an individual with a misdemeanor conviction barring employment, due to a misunderstanding of eligibility criteria. Despite initial background checks revealing the conviction, the individual was employed for several months. The HR department later received training to prevent such oversights.
The facility failed to ensure proper hand hygiene practices during meal service, as observed with three staff members who did not wash their hands or use hand sanitizer when serving residents. Server A and Server B were seen exiting the dining room and kitchen without performing hand hygiene, while the Dietary Manager also neglected hand hygiene protocols. Interviews confirmed non-compliance with the facility's hand hygiene policies, increasing the risk of infection transmission.
Failure to Report Alleged Abuse Incident
Penalty
Summary
The facility failed to report an allegation of abuse involving a resident to the administrator and the State Survey Agency. The incident involved a resident who was alleged to have been pinched and handled roughly by a CNA. The resident's family reported the incident to the Director of Nursing (DON), but the allegation was not communicated to the administrator or the state agency as required by the facility's abuse prevention policy. The resident involved was an elderly female with severe cognitive impairment and multiple medical conditions, including metabolic encephalopathy, heart failure, hypertension, dysphagia, and pneumonia. The family of the resident reported the incident to the DON, who conducted an investigation but did not find evidence of abuse. The investigation included interviews and a skin assessment, which reportedly showed no injuries. However, the incident was not documented in the resident's progress notes, and the grievance was not reported to the state agency. Interviews with facility staff revealed a lack of communication and documentation regarding the incident. The administrator and the director were not informed of the allegation until much later, and the facility's policy requiring immediate reporting of abuse allegations was not followed. The failure to report the incident to the state agency and the administrator could have placed residents at risk for continued or repeated abuse.
Failure to Investigate and Report Alleged Abuse
Penalty
Summary
The facility failed to thoroughly investigate an allegation of abuse involving a resident who was reportedly pinched and handled roughly by a CNA. The incident was reported by the resident's family, but there was no evidence that the facility conducted a comprehensive investigation or took immediate action to prevent further potential abuse. The CNA was not suspended, and the incident was not reported to the state as required by the facility's abuse prevention policy. The resident involved was an elderly female with severe cognitive impairment and multiple medical conditions, including metabolic encephalopathy, heart failure, hypertension, dysphagia, and pneumonia. Despite the family's report of the incident, there were no documented injury assessments, trauma assessments, or notifications to the nurse practitioner, physician, or family in the resident's progress notes. The facility's grievance log indicated that the resident was removed from the CNA's care, but no further action was documented. Interviews with facility staff revealed a lack of communication and documentation regarding the incident. The DON stated that a skin assessment was conducted, but it was not documented in the electronic medical record. The administrator and director were not informed of the incident until much later, and the facility's policy on reporting and investigating abuse was not followed. The failure to report and investigate the allegation of abuse placed residents at risk for continued abuse and potential harm.
Failure to Prevent Employment of Disqualified Individual
Penalty
Summary
The facility failed to ensure they did not employ an individual who was found guilty of a criminal offense barring employment by a court of law. Specifically, MA A, one of the employees, was hired despite having a misdemeanor conviction that barred her from working in a nursing facility. The initial criminal history check conducted on 04/18/24 revealed this conviction, but MA A was still employed from 04/24/24 through 07/12/24. This oversight was identified as a deficiency, as it could place residents at risk for possible abuse, neglect, or exploitation. The hiring process at the facility involved forwarding completed applications to department managers for consideration and interview. If a manager decided to hire, the HR department was notified, and background checks were conducted. These checks included the Nurse Aide Registry, the Employee Misconduct Registry, and criminal background checks. In the case of MA A, the HR department saw the conviction on her record but mistakenly believed that because it was a misdemeanor, she was eligible for employment. This misunderstanding led to her employment despite the barring offense. Interviews with HR staff revealed that they were trained on barrable offenses and background checks. However, the HR Director admitted to a misunderstanding regarding the eligibility of individuals with misdemeanor convictions. The facility's policy stated that they would not knowingly employ individuals with convictions for resident abuse, neglect, or misappropriation of property. Despite this policy, the deficiency occurred due to a lack of understanding and proper review of the barrable offenses list, which was later addressed through training and audits.
Inadequate Hand Hygiene Practices During Meal Service
Penalty
Summary
The facility failed to maintain an effective infection prevention and control program, as evidenced by the actions of three staff members: Server A, Server B, and the Dietary Manager (DM). During lunch service, these staff members did not perform hand hygiene when serving residents, which increased the risk of infection transmission. Observations revealed that Server A and Server B exited the dining room and kitchen without washing their hands or using hand sanitizer. Server A was seen wearing gloves while serving residents and touching various surfaces, such as door handles, without changing gloves or performing hand hygiene. The DM also failed to perform hand hygiene when entering and exiting the kitchen while serving food. Interviews with the staff confirmed a lack of adherence to the facility's hand hygiene policies. Server A acknowledged the requirement to perform hand hygiene when entering and exiting the kitchen but did not provide a reason for her non-compliance. Server B admitted to not washing his hands due to being busy, and the DM confirmed that staff were not following the correct procedures for hand hygiene and glove usage. The facility's policies, reviewed during the investigation, emphasized the importance of hand hygiene in preventing infection spread, yet these were not followed by the staff involved.
What surveyors are citing around you — mapped
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Illustrative
What surveyors actually found near you
We read the 339 citations issued within 25 miles in the last 12 months — including the 18 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
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Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Austin
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Park Manor Bee Cave | 2.6 mi | ★★★★★ | 8 | 0 |
| Brookdale Lakeway Snf | 3.9 mi | ★★★★★ | 8 | 0 |
| Querencia At Barton Creek | 4.9 mi | ★★★★★ | 6 | 0 |
| Stonebridge Health Rehab | 8.9 mi | ★★★★★ | 5 | 0 |
| Sage Park Austin | 9.2 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.