Above average — CMS composite of the measures below.
The next survey window likely opens around October 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at White House Health Care Inc during CMS and state inspections, most recent first.
Hazardous materials were left unsecured in resident rooms and bathrooms for multiple residents. Disposable razors were observed in rooms and bathrooms, along with mouthwash, aerosol disinfectant spray, aerosol air sanitizer spray, stain remover spray, and disinfecting wipes left on counters or in open containers. The DON stated razors should be secured out of reach and that disinfectant spray, disinfecting wipes, and mouthwash should be stored out of reach.
Unsecured medications were found in resident rooms and bathrooms, including a prescribed cream left on a bathroom toilet, an antifungal powder spray left unattended without an order, and an albuterol inhaler left on a nightstand. The residents involved included two with moderate cognitive impairment and one with respiratory diagnoses; an LPN and the DON confirmed medications should not be left out unsecured, and the resident with the inhaler did not yet have a completed self-administration evaluation at the time of observation.
The facility failed to inform three residents about their right to refuse treatment or formulate an advance directive, as required by policy. Two residents with severe cognitive impairment and one cognitively intact resident lacked documentation of advance directives in their medical records. The Administrator confirmed the absence of such documentation.
The facility failed to conduct quarterly care conferences for four residents, as required by policy. Despite being cognitively intact, three residents had no documented care conferences after specific dates, while a fourth resident with severe cognitive impairment also lacked documentation of care conferences with their responsible party. The DON acknowledged the absence of documentation, highlighting a need for improvement.
The facility failed to properly store food items in two nourishment refrigerators, as surveyors found unlabeled and undated food in both Dogwood Hall and Central. Facility policies require labeling and dating of all food items, but these were not followed. The Registered Dietician confirmed the requirement for labeling and dating, highlighting a lapse in adherence to established procedures.
Hazardous Materials Left Unsecured in Resident Rooms and Bathrooms
Penalty
Summary
The facility failed to provide an environment free of hazardous materials for 6 of 74 sampled residents reviewed for accident hazards. The facility policy titled Environmental Safety Policy, dated 1/31/2025, stated that chemicals are to be stored in labeled, locked, and ventilated areas to provide a safe, clean, and hazard-free environment for residents, staff, visitors, and contractors. Resident #5 had diagnoses including hemiplegia and hemiparesis, epilepsy, diabetes, and vascular dementia, and a quarterly MDS showed a BIMS score of 15. On 11/16/2025, two orange disposable razors were observed in an opened bag on top of a small table in the resident's room and remained there during a later observation. Resident #9 had diagnoses including Parkinson's disease, dementia, diabetes, and bipolar disorder, and an annual MDS showed a BIMS score of 6. Two blue disposable razors were observed on the sink in the resident's shared bathroom and remained there during a later observation. Resident #30 had diagnoses including dementia, depressive disorder, and COPD, and a quarterly MDS showed a BIMS score of 3. In the resident's bathroom, one pink disposable razor and one blue and green disposable razor were observed in a cup on the counter, along with another blue and green disposable razor in a small dish on the counter. Resident #65 had diagnoses including right femur fracture, anxiety, and depressive disorder, and an admission MDS showed a BIMS score of 11. A bottle of cool mint mouthwash was observed on the bathroom counter and remained there during a later observation. Resident #75 had diagnoses including diabetes, dementia, heart failure, and unsteadiness on feet, and a quarterly MDS showed a BIMS score of 8. An orange can of aerosol disinfectant spray was observed on the bathroom counter and remained there during a later observation. Resident #78 had diagnoses including dementia, anxiety, osteoarthritis, neuropathy, and atrial fibrillation, and an annual MDS showed a BIMS score of 14. A can of aerosol air sanitizer spray, a bottle of stain remover spray, and a container of lemon scented disinfecting wipes were observed on top of a bathroom cabinet and remained there during a later observation. During interview, the DON stated disposable razors should not be left out unsecured and unattended, razors should be stored and secured out of reach, and disinfectant spray, disinfecting wipes, and mouthwash should be stored out of reach.
Unsecured medications found in resident rooms and bathrooms
Penalty
Summary
The facility failed to store medications in accordance with its policy when drugs and biologicals were found unsecured and unattended in resident rooms and bathrooms for 3 of 74 residents. The facility policy titled, Storage of Medications, stated that all drugs and biologicals are to be stored in a safe, secure, and orderly manner, and that nursing staff are responsible for maintaining medication storage. Resident #45, who was admitted with diagnoses including supraventricular tachycardia and sepsis and had a BIMS score of 12 indicating moderate cognitive impairment, had a tube of a menthol and zinc oxide cream left on the back of the toilet in the shared bathroom. The cream had been ordered for sacral care every shift and as needed. During observation and interview, an LPN confirmed the cream should not have been left unsecured in the bathroom. Resident #75, who had diagnoses including diabetes, dementia, heart failure, and unsteadiness on feet and had a BIMS score of 8 indicating moderate cognitive impairment, had an aerosol can of antifungal powder spray left on the back of the toilet in the bathroom. There was no physician order for the antifungal powder spray in the record. Resident #87, who had diagnoses including chronic pulmonary disease, emphysema, pneumonia, acute respiratory failure, and muscle weakness, had an albuterol inhaler on the nightstand and Trelegy Ellipta in the drawer. The resident stated the albuterol inhaler had been brought in by his wife and that he would use it as needed. The telephone order allowing self-administration was written after the observation, and the facility had not completed an evaluation for self-administration at the time of the observation. An LPN confirmed the inhaler was on the nightstand and stated medications should be in the med cart unless the resident could self-administer.
Failure to Provide Advance Directive Information to Residents
Penalty
Summary
The facility failed to provide information to residents regarding their right to refuse medical or surgical treatment or to formulate an advance directive, as required by their policy. This deficiency was identified for three residents during a review of the facility's policy, medical records, and interviews. The facility's policy, dated July 26, 2024, mandates that upon admission, the facility should determine if a resident has an advance directive and offer assistance in formulating one if not. However, for Resident #6, Resident #17, and Resident #36, there was no documentation in their medical records indicating whether they had an advance directive or if they were offered the opportunity to create one. Resident #6, who was admitted with diagnoses including Dementia and Traumatic Brain Injury, had a BIMS score indicating severe cognitive impairment, yet there was no documentation of an advance directive. Similarly, Resident #17, with diagnoses such as Hypertension and Chronic Kidney Disease, also had a BIMS score indicating severe cognitive impairment, with no advance directive documentation. In contrast, Resident #36, who was cognitively intact with a BIMS score of 15, also lacked documentation of an advance directive. During an interview, the Administrator confirmed the absence of further documentation regarding advance directives for these residents.
Failure to Conduct Quarterly Care Conferences
Penalty
Summary
The facility failed to conduct quarterly care conference meetings for four residents, as required by their policy. The policy mandates that the Interdisciplinary Team (IDT) review and update each resident's comprehensive person-centered care plan at least quarterly, in conjunction with the required quarterly Minimum Data Set (MDS) assessment. However, for Residents #18, #33, #36, and #54, the facility was unable to provide documentation that these quarterly care conferences were conducted with the residents or their responsible parties. This lack of documentation indicates a failure to adhere to the facility's policy and regulatory requirements. Resident #18, who was cognitively intact with a BIMS score of 13, had their last care conference documented on 12/22/2023. Resident #33, also cognitively intact with a BIMS score of 14, had their last care conference on 1/23/2024. Resident #36, with a BIMS score of 15, had their last care conference on 2/2/2024. Resident #54, who had severe cognitive impairment with a BIMS score of 4, was dependent on staff for all care and had no documentation of care conferences with their responsible party. The Director of Nursing acknowledged the absence of documentation for these meetings, indicating an area that requires improvement.
Improper Food Storage in Facility Refrigerators
Penalty
Summary
The facility failed to ensure proper storage of food items in two of its nourishment refrigerators, specifically in Dogwood Hall and Central. During observations, surveyors found an open, unlabeled, and undated bag of radishes in the Dogwood Hall Nutrition Refrigerator. Similarly, in the Central Nutrition Refrigerator, a bag containing undated food was discovered. The facility's policies require that all food brought in from outside sources be labeled with the resident's name, the date of purchase or preparation, and the name of the item. Additionally, the Refrigerator Food Storage Policy mandates that food be stored in tightly sealed containers with labels and dates. During an interview, the Registered Dietician confirmed that all items in the nutritional refrigerators should be labeled and dated, indicating a failure to adhere to the facility's established policies.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near White House
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Stoneridge Health Care, Llc | 7.7 mi | ★★★★★ | 9 | 0 |
| The Waters Of Springfield Llc | 10.6 mi | ★★★★★ | 1 | 1 |
| Nhc Healthcare, Springfield | 10.7 mi | ★★★★★ | 10 | 1 |
| Signature Health Of Portland Rehab & Wellness Cent | 10.8 mi | ★★★★★ | 17 | 0 |
| Nhc Healthcare, Hendersonville | 11.8 mi | ★★★★★ | 4 | 1 |
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