Below average — CMS composite of the measures below.
The next survey window likely opens around February 2027
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Quince Nursing And Rehabilitation Center during CMS and state inspections, most recent first.
Facility failed to have an RD or other clinically qualified nutrition professional available for all residents. The RD job description included nutritional assessments, care plans, MDS/CAA completion, progress notes, and review of weight records. Interview evidence showed the RD’s first day was the date of the interview, and the Administrator stated the facility went without an RD for a period of time and that the RD should be available to consult with dietary staff regarding weight loss and menus.
Late Medicare Non-Coverage Notice: The facility failed to provide timely NOMNC notice for a resident with HTN, anxiety, DM, pain, and severe cognitive impairment. The record showed the Medicare skilled service end date and the resident’s signature on the NOMNC were the same day, while the Administrator and SWD stated notice should be given within 48 hours before coverage ends.
Failure to Complete Nutritional Assessments for Resident With Significant Weight Loss. A resident with hemiplegia, Alzheimer's disease, dysphagia, adult failure to thrive, seizures, and PEG tube placement had progressive significant wt. loss over several months. The facility had policies requiring nutritional assessments, weight monitoring, and IDT care planning, but no RD nutritional assessments were available before the review date. The DON and NP both acknowledged the resident should have been care planned for the wt. loss earlier, and the RD stated an assessment should be completed on admission, quarterly, with significant change, significant wt. loss, and after return from the hospital.
The facility failed to protect residents from all forms of abuse and neglect, including physical, mental, and sexual abuse, as well as physical punishment, by any individual.
Nurses and nurse aides lacked the appropriate competencies to provide care that maximizes each resident's well-being, resulting in care that did not meet regulatory standards.
Lack of RD Coverage for All Residents
Penalty
Summary
The facility failed to have a Registered Dietitian (RD) or other clinically qualified nutrition professional available for 153 of 153 residents. A review of the job description titled "Registered Dietitian" dated 3/4/2026 showed responsibilities that included coordinating nutritional care, completing nutritional assessments, developing and implementing care plans, documenting dietary information, following physician orders, completing MDS, CAA, and care plans, providing progress notes, reviewing weight records, and communicating variances to the interdisciplinary team. During an interview on 3/4/2026, the RD stated that 3/4/2026 was her first day. The Administrator stated on 3/5/2026 that the RD started on 3/4/2026 and that the facility went without an RD from 1/29/2026 until 3/4/2026, and also stated that the RD should be available for dietary staff to consult regarding residents with weight loss and the facility menus.
Late Medicare Non-Coverage Notice
Penalty
Summary
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Based on policy review, medical record review, and interview, the facility failed to ensure timely notice regarding Medicare eligibility and coverage for 1 of 3 sampled residents, Resident #76. The facility policy titled Advanced Beneficiary Notice stated that a Notice of Medicare Non-Coverage (NOMNC), Form CMS-10123, is to be issued when Medicare Part A covered services are ending and that the notice shall be provided within 48 hours of the last anticipated covered day. Resident #76 was admitted with diagnoses including hypertension, anxiety, diabetes, and pain, and the quarterly MDS indicated a Brief Interview for Mental Status score of 5, showing severe cognitive impairment. The NOMNC in the record showed the Medicare service end date was 10/30/2025, and Resident #76 signed the form on 10/30/2025. During interviews, the Administrator and Social Service Director both stated that the resident should be notified within 48 hours, and the Social Service Director stated Resident #76 should have been notified two days prior to the end date.
Failure to Complete Nutritional Assessments for Resident With Significant Weight Loss
Penalty
Summary
The facility failed to assess and ensure acceptable nutritional status for one resident with diagnoses including hemiplegia, Alzheimer's disease, dysphagia, adult failure to thrive, seizures, and gastrostomy tube placement. Facility policy required weight monitoring, confirmation of significant weight changes, notification of the physician and dietary team, and nutritional assessment on admission and with change in condition. The DON's and RD's job descriptions also described responsibilities for nutritional assessment, care planning, weight review, and communication of variances. Resident #173's record showed progressive weight loss over several months, including a 3.7% loss in one month, a 10.14% loss over two months, and a 14.4% significant loss over five months, with severe loss within the last month. The resident's care plan dated 2/2/2026 identified risk for dehydration, weight loss, or malnutrition and included monitoring meal intake, reviewing dietary preferences, supplements as ordered, and weights as ordered and/or per facility policy. A physician order also included house supplement three times daily. The facility was unable to provide any nutritional assessments completed by an RD for Resident #173 prior to 3/4/2026. During interview, the RD stated no assessment appeared to have been completed and identified admission, quarterly review, significant change, significant weight loss, and return from the hospital within 24 hours as times when an assessment should be completed. The DON acknowledged the resident had experienced significant weight loss and stated the resident should have been care planned for the weight loss prior to 2/2/2026. The NP also stated the care plan should have been revised when the resident experienced significant weight loss.
Failure to Protect Residents from Abuse and Neglect
Penalty
Summary
A deficiency was identified regarding the facility's failure to protect each resident from all types of abuse, including physical, mental, sexual abuse, physical punishment, and neglect by any individual. The report notes that residents were not adequately safeguarded from these forms of mistreatment, indicating lapses in the facility's responsibility to ensure resident safety and well-being. No specific details about the residents involved, their medical history, or their condition at the time of the deficiency are provided in the report.
Inadequate Staff Competency in Resident Care
Penalty
Summary
Nurses and nurse aides did not demonstrate the necessary competencies to provide care that maximizes each resident's well-being. The deficiency was identified based on observations and findings that staff lacked appropriate skills or knowledge required to meet the individualized needs of residents. This failure resulted in care that did not support the highest possible level of well-being for residents, as required by regulatory standards.
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Illustrative
What surveyors actually found near you
We read the 153 citations issued within 25 miles in the last 12 months — including the 7 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Memphis
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Signature Healthcare Of Primacy | 0 mi | ★★★★★ | 7 | 0 |
| Waters Of Memphis A Rehabilitation & Nursing Ctr | 0 mi | ★★★★★ | 1 | 0 |
| Kirby Pines Manor | 2.8 mi | ★★★★★ | 0 | 0 |
| The Village At Germantown | 3.2 mi | ★★★★★ | 11 | 1 |
| Shelby Oaks Post Acute | 3.7 mi | ★★★★★ | 9 | 1 |
Every risk area ranked, a do-first checklist, and your local survey patterns
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.