Average — CMS composite of the measures below.
A standard survey is most likely before around November 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Newport Tn Opco Llc during CMS and state inspections, most recent first.
Multiple rooms, hallways, and the activity room were found with unclean floors, damaged paint, non-functioning lights, and other maintenance issues. Staff interviews confirmed that these conditions had persisted for one to two years, with ongoing problems such as dirty residue, chipped paint, and damaged flooring. Facility leadership and staff acknowledged the lack of timely action to address these environmental deficiencies.
A resident with dementia, diabetes, and hypothyroidism experienced a fall that was documented in the medical record and care plan, but the incident was not accurately reflected in the quarterly MDS assessment, as confirmed by the MDS Coordinator.
A resident with new diagnoses of PTSD and Major Depressive Disorder was not referred for a timely PASARR resubmission as required by facility policy. The responsible LPN acknowledged not making the referral after the new mental health conditions were identified, and the DON confirmed the policy was not followed.
The facility did not update care plans for two residents after changes in their care needs. One resident's care plan still listed a night light that had been discontinued, while another resident's care plan did not reflect their new dependence on staff for eating assistance, despite staff observations and assessments confirming this need.
Two residents were found to have expired food items in their personal refrigerators, including tangerines, mustard, jello, and chocolate pudding, despite facility policy requiring weekly cleaning and removal of expired foods by designated staff. The DON confirmed that housekeeping staff were responsible for this task and acknowledged the expired items were available for resident consumption.
An LPN did not perform hand hygiene as required during medication administration for two residents, including after handling a dropped medication, in violation of facility infection control policy. This was confirmed by both the LPN and the DON.
The facility did not meet the requirement of having an RN on duty for at least 8 consecutive hours on one day during a review period. The absence of an RN on June 23, 2024, was confirmed by the Administrator, despite the facility's policy requiring sufficient staffing to ensure resident safety and well-being.
Expired medical supplies were found in two medication rooms, including 25 expired blood collection tubes and 87 expired syringes. LPNs confirmed the availability of these supplies, and the DON acknowledged the oversight, noting that CNA D/Central Supply was responsible for checking and discarding expired items but only did so twice a month.
A CNA verbally abused a resident at a facility, using explicit language and making a threatening remark during an altercation at the nurses' station. The resident, who was cognitively intact and required a wheelchair, initially felt scared but later reported feeling safe after the CNA was escorted out. Witnesses, including another resident and staff, confirmed the CNA's aggressive behavior. The facility's failure to prevent this incident highlights a deficiency in protecting residents from abuse.
A resident with a history of kidney failure and heart attack, who was cognitively intact, did not have a smoking care plan despite smoking at the facility. Observations confirmed the resident smoked during supervised breaks, and interviews with the Administrator and DON revealed the absence of a smoking care plan, contrary to facility policy.
A facility failed to assess a resident for smoking safety, as required by their policy. The resident, who was cognitively intact and had medical conditions including kidney failure and heart attack, was observed smoking during supervised breaks without a prior safety assessment. Interviews with the Administrator and DON confirmed the oversight, indicating non-compliance with the facility's smoking procedures.
A resident's CPAP mask was improperly stored uncovered on a bedside table, contrary to facility policy requiring it to be covered with a plastic bag. Observations confirmed the mask was exposed to room air, and staff acknowledged the lack of proper storage. Despite this, the resident had not experienced recent respiratory infections.
Failure to Maintain Clean, Safe, and Homelike Environment
Penalty
Summary
The facility failed to maintain a safe, clean, and homelike environment as required by its own policy and regulatory standards. Observations revealed that 15 resident rooms, 3 of 5 hallways, and the activity room were not kept in a sanitary or well-maintained condition. Specific findings included unclean floors with dirty residue in multiple hallways and rooms, non-functioning lights over sinks in resident rooms, and various forms of physical damage such as chipped or missing paint on doors, doorframes, and cabinets. Additional issues included missing or loose cove base, torn or missing linoleum in bathrooms, and large brown rings on ceilings, as well as loose wallpaper and scuffed or damaged doors. Interviews with staff, including housekeeping aides, CNAs, and LPNs, confirmed that the floors and general environment had been in poor condition for at least one to two years. Staff reported that previous cleaning methods, such as the use of wax, had damaged the floors, and that the facility had not addressed these issues in a timely manner. The presence of dark, dirty residue on floors and other surfaces was consistently noted throughout the facility, and staff acknowledged the ongoing nature of these problems. During a walkthrough with the Maintenance Director, Administrator, and a Life Safety representative, it was confirmed that the facility was not maintained in a clean, sanitary, and homelike manner in the affected areas. The observations and staff interviews collectively demonstrated a pattern of inaction and insufficient maintenance, resulting in an environment that did not meet the required standards for resident care and comfort.
Inaccurate MDS Assessment Related to Resident Fall
Penalty
Summary
The facility failed to accurately complete a Minimum Data Set (MDS) assessment for one resident. According to the MDS 3.0 RAI Manual, falls since the last assessment must be documented. A review of the medical record showed that the resident, who had diagnoses including dementia, diabetes, and hypothyroidism, was found on the floor on 4/14/2025. The resident's quarterly MDS assessment, however, did not reflect this fall, despite documentation in the nurse's note and the care plan indicating the incident. The MDS Coordinator confirmed that the assessment was inaccurate during an interview.
Failure to Timely Resubmit PASARR After New Mental Health Diagnoses
Penalty
Summary
The facility failed to resubmit a Pre-admission Screening and Resident Review (PASARR) in a timely manner after a resident received new mental health diagnoses. According to facility policy, any resident with a significant change in mental health status, such as a new diagnosis, should be promptly referred to the state mental health or intellectual disability authority for additional review. In this case, a resident was admitted with diagnoses including hypertension and muscle weakness, and initially had a mild or situational depression diagnosis. On a later date, the resident was diagnosed with Post Traumatic Stress Disorder (PTSD) and Major Depressive Disorder, which were documented in the care plan and Minimum Data Set (MDS) assessment. Despite these new mental health diagnoses, the facility did not submit a new PASARR for the resident. The Medical Records LPN, who was responsible for making such referrals, confirmed during an interview that she failed to refer the resident to the state agency after the new conditions were identified. The Director of Nursing also confirmed that the facility's policy for PASARR referrals following new mental health diagnoses was not followed in this instance.
Failure to Revise Care Plans Following Changes in Resident Needs
Penalty
Summary
The facility failed to revise the care plans for two residents as required by both facility policy and regulatory standards. For one resident with dementia, diabetes, and hypothyroidism, the care plan indicated the use of a night light, but observations on multiple occasions revealed that a night light was not present in the room. The DON confirmed that the night light had been discontinued, but the care plan was not updated to reflect this change. This demonstrates a lack of timely care plan revision following a change in the resident's care needs. For another resident with Alzheimer's disease, dementia, and abnormal weight loss, the care plan stated the resident could eat independently with setup, cues, and oversight. However, both staff interviews and direct observation showed that the resident required total assistance with eating. An occupational weight loss screen and a BIMS assessment also indicated severe cognitive impairment and dependence on staff for eating. The MDS coordinator confirmed that the care plan had not been revised to accurately reflect the resident's current need for eating assistance.
Expired Food Found in Resident Personal Refrigerators
Penalty
Summary
The facility failed to meet safety and sanitation requirements regarding the use and storage of foods brought to residents by family and other visitors, specifically in the management of personal refrigerators in resident rooms. Facility policy required designated staff to clean personal refrigerators weekly and discard any foods that were out of compliance or past their use-by dates. However, observations revealed that two residents had expired food items in their personal refrigerators. One resident, with diagnoses including Type 2 Diabetes, Malnutrition, Major Depressive Disorder, COPD, and Muscle Weakness, and moderate cognitive impairment, had tangerines in a plastic container with an expiration date several months past. The Director of Nursing (DON) confirmed that housekeeping staff were responsible for maintaining these refrigerators and acknowledged the expired food was available for consumption. Another resident, with a history of Diabetes, Stroke, Major Depressive Disorder, Osteoarthritis, and Diverticulitis, and who was cognitively intact, had multiple expired food items in their personal refrigerator, including a half-full bottle of mustard, an unopened container of jello, and an unopened container of chocolate pudding, all past their expiration dates. The DON again confirmed the responsibility of housekeeping staff for refrigerator maintenance and acknowledged the presence of expired food items. These findings were based on policy review, observation, and staff interviews.
Failure to Perform Hand Hygiene During Medication Administration
Penalty
Summary
A Licensed Practical Nurse (LPN) failed to follow infection control practices during medication administration for two residents. The LPN prepared and administered medications without performing hand hygiene before or after entering residents' rooms, and after handling a medication that had fallen on the floor. Specifically, after a resident dropped an over-the-counter pain medication, the LPN picked it up, discarded it, and continued medication administration without washing or sanitizing hands. These actions were observed during medication passes and confirmed by both the LPN and the Director of Nursing (DON) during interviews. The facility's policy required hand hygiene during medication administration, which was not followed in these instances.
Failure to Provide Required RN Coverage
Penalty
Summary
The facility failed to meet the regulatory requirement of having a Registered Nurse (RN) on duty for at least 8 consecutive hours a day, 7 days a week. This deficiency was identified for one day, specifically on June 23, 2024, during a review period from May 23, 2024, to June 23, 2024. The facility's policy, titled 'Nursing Services and Sufficient Staff,' mandates sufficient staffing to ensure resident safety and well-being, including the presence of an RN for the specified hours. However, a review of the facility's 'Daily Staffing Form' for June 23, 2024, revealed the absence of an RN on duty. This was confirmed by the Administrator during an interview on June 26, 2024.
Expired Medical Supplies Found in Medication Rooms
Penalty
Summary
The facility failed to ensure that expired medical supplies were not available for resident use in two medication rooms. During an observation and interview in the east medication room, 25 expired 3 mL blue top blood collection tubes were found, with an expiration date of March 31, 2024. Licensed Practical Nurses (LPNs) A and B confirmed that these expired tubes were available for use, despite the facility's policy stating that expired items should not be used. In the west medication room, 87 expired syringes were discovered, with expiration dates of November 30, 2023, and April 20, 2023. LPN C confirmed the availability of these expired syringes. The Director of Nursing (DON) acknowledged that the expired supplies should have been removed and stated that CNA D/Central Supply was responsible for checking and discarding expired supplies weekly. However, CNA D/Central Supply admitted to checking the medication rooms only twice a month, which led to the oversight.
Verbal Abuse Incident by CNA
Penalty
Summary
The facility failed to protect a resident's right to be free from verbal abuse by staff, specifically involving a Certified Nursing Assistant (CNA) who verbally abused a resident. The incident occurred at the west wing nurses' station when a Licensed Practical Nurse (LPN) asked the CNA to complete her charting before leaving her shift. The CNA responded with loud, explicit language and directed a threatening remark towards a resident, suggesting a confrontation in the parking lot. This behavior was witnessed by another resident and several staff members, who confirmed the CNA's use of derogatory language and threats. The resident involved in the incident was admitted to the facility with diagnoses including Chronic Obstructive Pulmonary Disease, Congestive Heart Failure, and Depression. The resident was cognitively intact, as indicated by a Brief Interview for Mental Status (BIMS) score of 13, and required a wheelchair for mobility. During the altercation, the resident expressed feeling scared initially but reported feeling safe after the CNA was escorted out of the facility. The facility's investigation revealed that the CNA's actions constituted verbal abuse, as defined by the facility's policy. Witness statements from staff and residents corroborated the events, describing the CNA's aggressive behavior and the immediate response by staff to de-escalate the situation. The facility's Director of Nursing and Administrator were notified promptly, and an investigation was initiated. Despite the resident's report of feeling safe after the incident, the facility's failure to prevent the verbal abuse incident highlights a deficiency in protecting residents from abuse.
Failure to Develop Smoking Care Plan for Resident
Penalty
Summary
The facility failed to develop a person-centered care plan related to smoking for a resident, identified as Resident #71, who was admitted with diagnoses including an infection of the left lower leg, kidney failure, and a heart attack. Despite being cognitively intact, as indicated by a score of 15 on the Brief Interview for Mental Status (BIMS) assessment, the resident did not have a smoking care plan in place. This deficiency was identified during a review of the resident's comprehensive care plan, which was last revised on May 30, 2024, and did not include any interventions or services related to smoking. Observations on June 25, 2024, revealed that Resident #71 was smoking a cigarette while wearing a smoking apron during supervised scheduled smoke breaks at the east hall smoking area. Interviews with the facility's Administrator and Director of Nursing confirmed that the resident had started smoking in May 2024, and acknowledged that a smoking care plan had not been developed for the resident. This oversight indicates a failure to adhere to the facility's policy of developing comprehensive person-centered care plans that address all identified needs of the residents.
Failure to Assess Resident for Smoking Safety
Penalty
Summary
The facility failed to assess a resident for smoking safety, as required by their policy. The policy mandates that residents who wish to smoke be assessed for safety with smoking materials upon admission or when they initially request to smoke, and then on a quarterly basis. However, the medical record review revealed that a resident admitted with diagnoses including infection of the left lower leg, kidney failure, and heart attack, was not assessed for smoking. Despite being cognitively intact, as indicated by a score of 15 on the Brief Interview for Mental Status (BIMS) assessment, the resident was observed smoking during supervised scheduled smoke breaks without having undergone the necessary assessment. Interviews with the facility's Administrator and Director of Nursing confirmed that the resident began smoking in May 2024 and had not been assessed for smoking safety. This oversight represents a failure to adhere to the facility's smoking procedures, potentially compromising the safety of the resident and others.
Improper Storage of CPAP Mask
Penalty
Summary
The facility failed to appropriately store the Continuous Positive Airway Pressure (CPAP) mask for a resident diagnosed with Congestive Heart Failure, Type 2 Diabetes Mellitus, and Obstructive Sleep Apnea. The facility's policy required CPAP masks to be covered with a plastic bag when not in use. However, during observations on two consecutive days, the resident's CPAP mask was found lying uncovered on the bedside table, exposed to room air. The resident confirmed that staff never offered to store the mask in a bag. A Licensed Practical Nurse (LPN) observed the uncovered CPAP mask and confirmed that it should have been stored in a bag, noting the absence of a storage bag in the room. The Director of Nursing (DON) also confirmed that the mask was not stored appropriately according to the facility's expectations. Despite the improper storage, the Physician's Assistant noted that the resident had not experienced any recent respiratory infections.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Newport
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Tennova Newport Convalescent Center | 3.7 mi | ★★★★★ | 0 | 0 |
| Jefferson Park At White Pine | 6.1 mi | — | 1 | 0 |
| Jefferson County Nursing Home | 10.8 mi | ★★★★★ | 9 | 0 |
| Life Care Center Of Morristown | 16.9 mi | ★★★★★ | 2 | 0 |
| Heritage Center, The | 17.2 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.