Above average — CMS composite of the measures below.
The next survey window likely opens around May 2027
Estimate from public CMS data, current as of October 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Durham-hensley Health And Rehabilitation during CMS and state inspections, most recent first.
The facility failed to send monthly notifications to the LTC Ombudsman for resident transfers and discharges. Four residents were sent to the ER via EMS or transferred to a hospital, with diagnoses including sepsis, dementia, quadriplegia, tracheostomy, ESRD, and acute respiratory failure; one resident did not return. Interviews confirmed the BOM had not reported transfers or discharges since November 2025, and the Ombudsman stated monthly notification of all transfers and discharges was expected.
Medication Error Rate Exceeded Allowed Threshold: A resident with HTN, obstructive and reflux uropathy, and type 2 DM had several ordered meds omitted or given outside the allowed time window during a med pass. An RN gave Oxybutynin early and failed to administer scheduled doses of Isosorbide Mononitrate, Metformin, and Metoprolol after assuming they had already been given and without checking the MAR. The DON confirmed the early dose and the omitted doses were medication errors, resulting in a 9.52% error rate.
Call Light Not Within Reach: A resident with dementia, a left femur fracture, and severe cognitive impairment had a call light wrapped around the bed rail and out of reach during multiple observations. CNA confirmed the call light was not within reach, and the DON stated staff were to ensure call lights were within reach at all times.
Failure to Notify Ombudsman of Resident Transfers and Discharges
Penalty
Summary
The facility failed to notify the LTC District State Ombudsman of resident discharges and transfers for 4 residents reviewed for discharge and transfer events. Medical record review showed Resident #7 was admitted with diagnoses including sepsis, diabetes mellitus, and urinary tract infection, then transferred to the ER via EMS on 3/23/2026 and later readmitted; the discharge MDS indicated a short-term general hospital discharge with return anticipated. Resident #1 was admitted with diagnoses including acute respiratory infection, dementia, and sepsis, then transferred to the ER via EMS on 4/17/2026 and later readmitted; the discharge MDS also indicated a short-term general hospital discharge with return anticipated. Medical record review further showed Resident #37 was admitted with diagnoses including quadriplegia, persistent vegetative state, and tracheostomy, then transferred to the ER via EMS on 4/3/2026 and later readmitted; the discharge MDS indicated a short-term general hospital discharge with return anticipated. Resident #90 was admitted with diagnoses including sepsis, end stage renal disease, and acute respiratory failure, then transferred to the ER on 3/19/2026 and did not return; the discharge MDS indicated a short-term general hospital discharge with return anticipated. During interviews, the Social Service Director stated the Business Office Manager was responsible for notifying the LTC State District Ombudsman of all transfers and discharges, and the Business Office Manager stated she had not notified the Ombudsman of resident transfers or discharges since November 2025 and confirmed these four residents had not been reported. The State District Long Term Care Ombudsman stated monthly notification of all transfers and discharges was expected.
Medication Error Rate Exceeded Allowed Threshold
Penalty
Summary
The facility failed to maintain a medication error rate below 5 percent when 1 resident had medications omitted and not administered within the prescribed time window. Based on review of policy, medical records, observation, and interviews, the facility had 4 medication errors out of 42 medication administration opportunities, resulting in a 9.52% error rate. The facility’s policies required medications to be administered using the 6 rights of medication administration, including the right ordered time, and defined a medication error as a wrong time outside the 1-hour window or omission of an ordered medication. Resident #10 was admitted and readmitted with diagnoses including HTN, obstructive and reflux uropathy, and type 2 DM. The medication record showed orders for Isosorbide Mononitrate 30 mg daily at 8:00 AM, Metformin Hydrochloride 850 mg daily at 8:00 AM, Metoprolol Tartrate 25 mg every 12 hours at 8:00 AM and 8:00 PM, and Oxybutynin 10 mg daily at 10:00 AM. During observation, RN B administered Oxybutynin at 8:13 AM during the 8:00 AM med pass and did not administer the 8:00 AM doses of Isosorbide Mononitrate, Metformin Hydrochloride, or Metoprolol Tartrate. RN B stated she assumed the 8:00 AM medications had already been given and did not check the MAR. The DON confirmed Oxybutynin was given early and confirmed the three 8:00 AM medications were not given within the 1-hour window and were considered medication errors; the DON also stated the resident was monitored and had no negative outcomes from the omissions.
Call Light Not Within Reach
Penalty
Summary
The facility failed to ensure a call light was within reach for Resident #50. The facility policy titled "Call System," dated 7/2025, stated the call light should be easily accessible to the resident at all times. Resident #50 was admitted with diagnoses including dementia, left femur fracture, and syncope. A quarterly MDS assessment showed a BIMS score of 3, indicating severe cognitive impairment, and the resident was dependent on staff for ADLs and mobility. The comprehensive care plan dated 8/29/2025 identified cognitive impairment, need for help with ADLs, and extensive assistance. During observations on 6/8/2026 at 11:38 AM and again at 3:37 PM, Resident #50 was sitting in a Broda chair approximately 4 feet from the bed, with the quarter-size rail in the up position. On both occasions, the call light was wrapped around the bed rail and out of the resident's reach. During an observation and interview at 3:45 PM, CNA A confirmed the call light was wrapped around the side rail and out of the resident's reach and stated call lights should be within residents' reach at all times. The DON later stated staff were to ensure call lights were within reach of the resident at all times.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Chuckey
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Life Care Center Of Greeneville | 8.5 mi | ★★★★★ | 0 | 0 |
| Laughlin Health Care Center | 9 mi | ★★★★★ | 0 | 0 |
| Signature Healthcare Of Greeneville | 9.5 mi | ★★★★★ | 3 | 0 |
| Four Oaks Health Care Center | 11.9 mi | ★★★★★ | 3 | 0 |
| Erwin Health Care Center | 15.5 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release October 2026) and official state health department websites.