Below average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Collierville Nursing And Rehabilitation, Llc during CMS and state inspections, most recent first.
A resident with multiple medical conditions and intact cognition reported that a blonde CNA on night shift jerked off the resident’s brief and slapped the resident’s inner thigh and arm during care, later telling a PTA that the CNA was mean and that the resident did not feel safe. The PTA notified the UM, who informed the Administrator and DON and began an internal investigation, but the allegation was never reported to APS, the LTC Ombudsman, local law enforcement, or the state survey agency, and the required 5‑day follow‑up report was not completed, contrary to facility policy and federal reporting timeframes.
A resident with severe cognitive impairment and total dependence on staff was found with a painful knot on the right thigh, later diagnosed as a comminuted and displaced femur fracture. Although the facility conducted an internal investigation and staff interviews, the injury of unknown origin was not reported to the state agency as required by policy.
Failure to Report Resident Abuse Allegation to Required Authorities
Penalty
Summary
The facility failed to report an allegation of abuse to Adult Protective Services, the Long-Term Care Ombudsman, local law enforcement, and the state survey agency, and failed to complete the required 5-day follow-up report to the state agency. Facility policy on Abuse, Neglect and Exploitation, dated 6/2025, requires that all alleged violations be reported to the Administrator, state agency, APS, and all other required agencies within specified timeframes: immediately but no later than 2 hours if the allegation involves abuse or results in serious bodily injury, or within 24 hours if it does not. The policy also requires the Administrator to follow up with government agencies to confirm receipt of the initial report and to report the results of the investigation within 5 working days. Despite these requirements, there was no documentation that the allegation involving one resident was reported to any of the required external authorities or that a 5-day follow-up was completed. The resident involved was admitted with diagnoses including diabetes, hypertension, sepsis, and PTSD, and was documented as cognitively intact with a BIMS score of 13. On the night in question, the resident reported that a blonde CNA on night shift jerked her diaper off and slapped or tapped her inner thigh and arm during incontinence care, and later told a PTA that the CNA was mean to her, had slapped her leg and arm, and that she did not feel safe. The PTA immediately notified the Unit Manager, who in turn notified the Administrator and DON and initiated an internal investigation. The former DON confirmed awareness of the allegation and acknowledged that such allegations should be reported to the state, stating she thought the Administrator had reported it. The Administrator confirmed the allegation was not reported to the state agency and acknowledged that, under federal regulations, an allegation of abuse should have been reported within 2 hours of facility knowledge.
Failure to Report Injury of Unknown Origin to State Agency
Penalty
Summary
The facility failed to report an injury of unknown origin for a resident who was severely cognitively impaired, dependent on staff for all activities of daily living, and had a history of falls and muscle weakness. During morning care, staff observed a knot on the resident's right thigh, and the resident indicated pain. An x-ray was requested, which later revealed a comminuted and displaced fracture of the femoral diaphysis. The resident was subsequently sent to the hospital for further evaluation and treatment. The facility's policy required immediate reporting of suspected abuse, neglect, or injuries of unknown origin to the state agency and other authorities, especially when serious bodily injury was involved. Despite conducting an internal investigation, staff interviews, resident interviews, and skin audits, the facility did not report the injury of unknown origin to the state agency as required by their policy. The Director of Nursing confirmed that an investigation was initiated because the cause of the injury was unknown, but the required external reporting was not completed. The deficiency centers on the facility's failure to notify the appropriate authorities about the injury of unknown origin in accordance with regulatory requirements.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 175 citations issued within 25 miles in the last 12 months — including the 7 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Collierville
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| The Suites At Jordan River | 0 mi | ★★★★★ | 0 | 0 |
| The Village At Germantown | 6.7 mi | ★★★★★ | 11 | 1 |
| Cordova Wellness And Rehabilitation Center | 7.3 mi | ★★★★★ | 6 | 0 |
| Memphis Jewish Home | 7.3 mi | ★★★★★ | 3 | 0 |
| Applingwood Post Acute | 7.3 mi | ★★★★★ | 9 | 1 |
Every risk area ranked, a do-first checklist, and your local survey patterns
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.