Above average — CMS composite of the measures below.
The next survey window likely opens around October 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at The Arboretum At The Woodlands during CMS and state inspections, most recent first.
A resident reported that a new CNA refused to provide a urinal during the night shift, instructing the resident to urinate in his brief. The incident was reported to staff members, but there was a delay in notifying the Abuse Coordinator, contrary to facility policy. The facility's policy requires immediate reporting of abuse allegations, but the incident was not reported to the DON until several hours later. The facility classified the incident as an allegation of neglect and reported it to the Department of Health and Environmental Control.
The facility failed to properly label and store medications, with discontinued medications not removed from the treatment cart and pharmacy labels blacked out, leaving resident names visible. An unopened bottle of SPS Suspension Kaexalate had most of its label removed, and a Skin Prep Pump had a label blacked out with ink. An open bottle of normal saline was undated, and a box of Tubi Grip had a resident's name blacked out with 'House stock' written on it. The RN Unit Manager and DON confirmed these issues.
Delayed Reporting of Alleged Neglect Incident
Penalty
Summary
The facility failed to report an allegation of potential abuse/neglect in a timely manner, as required by their policy. A resident, identified as R6, reported an incident where a new CNA refused to provide a urinal upon request during the night shift, instructing the resident to urinate in his brief instead. This incident was reported by R6 to a male staff member, who then informed CNA1. CNA1 subsequently reported the incident to the RN/UM, LPN1, and the nurse assistant manager at approximately 8:30 AM. Despite the facility's policy requiring immediate reporting of abuse allegations to the Abuse Coordinator, there was a delay in communication. LPN1, who was informed by R6 around 9:30 AM, did not report the incident to the DON and RN/UM until after being interviewed by the surveyor. The RN/UM was only made aware of the situation at 11:37 AM, and the DON was informed at 11:57 AM. The facility's policy mandates that any suspicion of abuse should be reported within 5 minutes of discovery, which was not adhered to in this case. Interviews with various staff members revealed inconsistencies in the reporting process and a lack of immediate action. CNA3, who was the CNA on duty during the incident, did not report the resident's request for a urinal, as she was unaware of his needs and did not inquire further. The facility's Administrator and DON acknowledged the delay in reporting and classified the incident as an allegation of neglect, which was subsequently reported to the Department of Health and Environmental Control (DHEC).
Medication Labeling and Storage Deficiency
Penalty
Summary
The facility failed to ensure proper labeling and storage of medications and biologicals, as observed during a survey. Discontinued medications were not removed from the treatment cart, and pharmacy labels were blacked out with marker, leaving resident names visible. In the medication room, an unopened bottle of SPS Suspension Kaexalate had most of its label removed, with a partial piece remaining. On the treatment cart, a Skin Prep Pump had a label blacked out with ink, but the resident's name and lot number were still visible. Additionally, an open bottle of normal saline was found undated, and a box of Tubi Grip had a resident's name blacked out, with 'House stock' written on it. The Registered Nurse Unit Manager and the Director of Nurses confirmed these observations, acknowledging that the labels should have been intact and that open items should be dated. They also noted that medications should have been sent back to the pharmacy or given to the resident upon discharge.
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Illustrative
What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
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Illustrative
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Nursing homes near Greenville
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Heartland Health Care Center - Greenville East | 3.3 mi | ★★★★★ | 2 | 2 |
| Greenville Post Acute | 5 mi | ★★★★★ | 2 | 0 |
| West Village Post Acute | 6.8 mi | ★★★★★ | 7 | 0 |
| Magnolia Manor - Greenville | 7 mi | ★★★★★ | 0 | 0 |
| River Falls Post Acute | 9.2 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.