Below average — CMS composite of the measures below.
The next survey window likely opens around February 2027
Estimate from public CMS data, current as of August 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Southpointe Healthcare And Rehabilitation during CMS and state inspections, most recent first.
A resident with dental caries, hemiplegia, visual loss, cognitive communication deficit, and a history of TBI was found with chlorhexidine mouthwash at bedside, even though the facility had no documented IDT assessment or care plan focus for self-administration. The MAR showed repeated mouthwash orders that allowed bedside storage, but the MDS Nurse found no meeting notes showing the request was discussed, and the DON confirmed no IDT discussion occurred regarding self-administration.
Resident health information was left visible during medication administration when an unattended medication cart was found unlocked with the narcotics book open and the computer displaying a resident's information. RN1 confirmed she forgot to lock the cart and close the narcotics book and computer while going back and forth to a resident's room, and the UM and DON verified the cart should have been locked and the information concealed.
A resident with dementia and moderate cognitive impairment was admitted with three gold rings documented on the inventory sheet. The resident’s RP later reported the rings were missing, and the facility’s investigation initially could not determine what happened. Police later identified that an agency LPN had sold the rings to a pawn shop, confirming misappropriation of the resident’s property.
Unattended Housekeeping Carts Left Unlocked in Resident Lounge: Two housekeeping carts were observed unattended and unlocked in a resident lounge while residents were present. The carts contained bleach-smelling liquid in a mop bucket and multiple cleaning products, including air freshener sprays, germicidal spray, glass cleaner, and liquid soap. The HA staff confirmed the carts were left in a resident area, and the Housekeeping Director, DON, and Administrator stated carts should be locked or stored out on the dock when not in use.
A resident’s chlorhexidine mouthwash remained at the bedside after the order had expired, despite no current order being in place. Facility policy stated nursing staff would remove expired or discontinued meds from bedside stock, but observation found the prescription mouthwash on the bedside table with no lock box or locked drawer. An LPN was unsure why it had not been removed, and the DON confirmed the last order had ended and no new order had been obtained.
An unlocked medication cart was observed unattended with the narcotic book open, and staff confirmed the cart should have been locked when not in use. In a separate observation, a resident’s prescription chlorhexidine mouthwash was found on the bedside table even though there was no visible lock box or locked drawer, and staff gave conflicting information about bedside medication storage.
A resident with moderate cognitive impairment and diagnoses including depression, COPD, hypotension, and unspecified intellectual disabilities did not receive needed nail care despite requiring assistance with ADLs. Staff documented baths and said nail care was offered during bathing or when requested, but the resident reported staff had not cut the nails, and survey observation found several fingernails jagged and others extending past the fingertips. Staff interviews showed inconsistent expectations about when nail care should be provided, and the DON and Administrator both described nail care as part of routine ADL care.
An LPN prepared and brought the wrong medication to a resident during a med pass, removing aspirin instead of the ordered acetaminophen. The resident had pain, a history of pulmonary embolism, paroxysmal atrial fibrillation, and was receiving apixaban. The LPN verified the order only after the surveyor intervened and confirmed the error; the DON and CP identified the wrong-drug administration as a significant med error.
A resident with dementia, DM, GERD, heart disease, and type 2 diabetes mellitus was not consistently provided food that matched documented allergies and preferences. Records listed allergies/intolerances to dairy, milk, peppermint, and corn, but the resident received creamed corn and oatmeal with brown sugar, and stated staff were not paying attention to the allergies. The DM had not met with the resident to obtain food preferences, and staff interviews showed the allergy information was not yet fully linked into the tray card process.
A facility failed to adhere to infection control practices for a resident requiring colostomy care. Despite Enhanced Barrier Precautions signage, staff were observed wearing only gloves and masks, omitting gowns during care. The resident's care plan required EBP due to a colostomy, but staff admitted to not following protocol, citing being rushed. Interviews revealed inconsistent adherence to EBP, with the Director of Nursing confirming the expectation for proper PPE use.
Two CNAs recorded and posted a video on social media showing their interaction with a resident diagnosed with dementia, COPD, anxiety disorder, and major depressive disorder. The video depicted the CNAs mocking and laughing at the resident, who appeared distressed and yelled for them to leave. The facility's policies prohibit staff from taking or using photographs or recordings that demean or humiliate residents, emphasizing the importance of respecting residents' privacy and dignity. The incident was reported anonymously to Social Services, leading to the suspension and termination of the CNAs involved.
Failure to Assess Self-Administration of Mouthwash
Penalty
Summary
The facility failed to properly assess a resident for the appropriateness of self-administration of prescription chlorhexidine mouthwash. The resident had diagnoses including dental caries, right-sided hemiplegia, visual loss in the right eye, cognitive communication deficit, and a personal history of traumatic brain injury. Her quarterly MDS showed a BIMS score of 15 out of 15, and her care plan addressed dental pain and antibiotic use, but it did not include any focus, goal, or intervention related to self-administration of medications or chlorhexidine mouthwash. Review of the resident’s medication records showed three separate chlorhexidine gluconate 0.12% mouthwash orders, including orders that stated the mouthwash could be kept at bedside. During observation, a bottle of chlorhexidine mouthwash was found on the resident’s bedside table while the resident was not in the building, and no lock box or lock on the bedside drawer was observed. An LPN stated the resident wanted the mouthwash at bedside so she could use it after meals and said the resident had no problems self-administering it, but also stated he was unsure why the mouthwash remained at bedside after the order ended. The DON stated the request to self-administer the mouthwash would have been discussed in the morning meeting and added to the care plan, and the Administrator stated that residents who self-administer medications should have an assessment and physician’s order. However, the MDS Nurse found no notes showing that the resident’s request to self-administer the mouthwash had been discussed, and the DON later confirmed that no IDT meeting or discussion had occurred regarding the resident self-administering the prescribed chlorhexidine mouthwash.
Resident Health Information Left Visible on Unattended Medication Cart
Penalty
Summary
The facility failed to ensure resident health information was properly concealed from unauthorized viewing during a random observation of medication administration. Review of the facility policy titled Safeguarding Electronic Protected Health Information showed that access to electronic protected health information is limited to employees who need the information for treatment, payment, or facility operations, and that employees should log off the network or lock their workstation when leaving the work area. During observation on 06/29/26 at 11:25 AM, an unattended medication cart was found unlocked with the narcotics book open and the computer displaying a resident's information clearly visible. RN1 verified the observation and stated the medication cart should have been locked and the narcotics book and computer should have been closed so patient information was not visible. RN1 said she had been going back and forth between the cart and a resident's room while giving medications and answering questions, and she forgot to lock the cart and close the narcotics book and computer. The UM1 confirmed the cart should have been locked and the computer and narcotics book closed to prevent resident health information from being visible. The DON stated RN1 was an agency nurse and acknowledged the cart should have been locked and the computer closed.
Resident’s Rings Were Sold by Agency Nurse
Penalty
Summary
The facility failed to ensure a resident’s right to be free from misappropriation of property when three rings belonging to the resident were taken without the resident’s consent. The resident was admitted with diagnoses including senile degeneration of the brain, unspecified dementia, cognitive communication deficit, and urinary tract infection, and the admission MDS showed a BIMS score of 10 out of 15, indicating moderate cognitive impairment. The admission inventory documented that the resident arrived with three gold rings. The resident’s responsible party reported that the rings were present on the resident’s hand at admission and were later missing during a visit the following week. The missing items were described as two gold bands and one gold band with diamond-like stones, identified as family heirlooms. The grievance summary stated that the rings were missing and that the facility investigated by interviewing the resident, family, and staff, searching the room, belongings, and laundry, and reviewing admission observations, but it could not determine how or when the rings became missing. An addendum later documented that the Sheriff’s Department reported the three rings had been found at a local pawn shop and had been sold by an agency nurse. During interview, the facility administrator stated the agency staff member was later identified through police follow-up and pawn shop records. The resident was unable to be interviewed during observation because she was sleeping and had dementia, and the responsible party reported that staff initially did not provide clear information about the missing rings.
Unattended Housekeeping Carts Left Unlocked in Resident Lounge
Penalty
Summary
The facility failed to ensure housekeeping chemicals were securely locked and stored outside of resident areas. During a random observation in the resident lounge on the 100 Hall, two housekeeping carts were left unattended and unlocked while six residents were seated in the lounge watching TV. Both carts contained chemicals, including a liquid smelling of bleach in the mop bucket, a can of air freshener, liquid soap, Tylex spray, Xotic Team air freshener spray, Pure Bright RTU germicidal spray, and glass cleaner spray. The facility’s Maintenance/Housekeeping policy stated that maid carts should never be left unattended with chemicals exposed and that chemicals should be kept with the housekeeper. Both housekeeping aides confirmed the carts were left unattended and unlocked in a resident area and stated they knew the carts should be locked at all times. The Housekeeping Director stated his expectation was that staff never leave a housekeeping cart unattended and that carts should remain locked or be placed out on the dock when not in use. The DON and Administrator also confirmed the carts should be locked at all times or stored out on the dock and not kept in resident areas.
Unremoved Discontinued Mouthwash at Bedside
Penalty
Summary
The facility failed to ensure a resident’s drug regimen was free from unnecessary drugs when chlorhexidine mouthwash was not discontinued from the resident’s bedside after the physician-ordered end date. Review of the facility policy for self-administration of medications stated nursing staff would rotate bedside stock and remove expired, discontinued, or recalled medications. Review of the resident’s active orders showed no current order for chlorhexidine mouthwash, and the MAR showed three past orders for chlorhexidine gluconate 0.12% mouthwash, each with an end date that had passed. The resident’s quarterly MDS showed a BIMS score of 15 out of 15, indicating no cognitive deficits, and her diagnoses included dental caries, right-sided hemiplegia, visual loss in the right eye, cognitive communication deficit, and a history of traumatic brain injury. During observation, a bottle of prescription chlorhexidine mouthwash was found on the resident’s bedside table while the resident was not in the building, and no lock box or lock on the bedside drawer was observed. An LPN stated the resident kept the mouthwash at her bedside and was unsure why it had not been removed when the order ended. The DON confirmed there was no current order for the mouthwash and that the last order had ended, and the Administrator stated there should have been an order to continue the mouthwash or it should have been removed from the bedside. The DON later confirmed no new order had been obtained and the medication should have been removed when the last order expired.
Unsecured medication cart and bedside medication storage
Penalty
Summary
Medication storage was not maintained in accordance with facility policy and accepted storage practices during two observations. The facility policy stated the medication cart is to be locked when not in use and in direct line of sight, but on 06/29/26 at 11:25 AM an unattended medication cart was observed unlocked with the narcotic book open. RN1 verified the observation and stated she had been going back and forth between the cart and a resident’s room to administer medications and forgot to lock the cart and close the narcotics book and computer. UM1 also verified the cart should have been locked, and the Administrator stated medication carts should be locked at all times when not attended. The facility also failed to follow its self-administration medication storage process for a resident’s bedside medication. The policy referenced a secured compartment and a bedside storage document, but the DON stated that the bedside storage document did not exist. R1 had no current order for chlorhexidine mouthwash, yet the MAR showed prior orders that allowed the mouthwash to be kept at bedside. During an observation, a bottle of prescription chlorhexidine mouthwash was found on R1’s bedside table, and no lock box or lock on the bedside table drawer was observed. LPN1 stated R1 kept the mouthwash in the top drawer of the nightstand, while the DON believed the bedside table had a lock for storage. The Administrator stated no medications should be left at the bedside unless kept in a lock box or in a bedside table with a lock.
Failure to Provide Routine Nail Care
Penalty
Summary
The facility failed to ensure staff provided nail care to a resident who was unable to carry out activities of daily living. The resident had diagnoses including depression, chronic obstructive pulmonary disease, hypotension, and unspecified intellectual disabilities, and the MDS indicated moderate cognitive impairment with partial/moderate assistance needed for bathing and supervision or touching assistance for personal hygiene. The care plan directed staff to provide assistance with bathing and personal hygiene as needed, but the resident stated that staff had not come to cut their nails, and observation showed seven fingernails were jagged with three nails approximately 0.5 cm to 1 cm past the fingertips. Facility documentation showed the resident received baths on multiple dates, but the nails remained unchanged during observations. CNA staff stated nail care was offered daily, during baths, or when requested, and one CNA said she thought the resident preferred longer nails. Another CNA stated nail care was provided weekly, when requested, or when staff noticed nails were too long or dirty. The LPN stated resident nail care was provided with showers or if staff saw it in passing and expected nursing staff to check daily for any need for nail care. The DON stated staff should provide nail care during showers or bed baths, or when long or dirty nails were noticed, and the Administrator stated staff were expected to identify long or dirty nails and trim them as part of routine care.
Significant medication error during medication pass
Penalty
Summary
The facility failed to ensure residents were free from significant medication errors for one resident reviewed for medication administration. A facility policy required authorized staff to verify the correct physician order and diagnosis, confirm the medication and label were correct, and read the medication label three times before administering medications. The resident involved was admitted with diagnoses including pain, a history of pulmonary embolism, paroxysmal atrial fibrillation, difficulty walking, muscle weakness, and gait and mobility abnormalities. The resident had intact cognition with a BIMS score of 15 and was receiving scheduled pain medication and anticoagulant therapy. The resident’s physician orders included acetaminophen 325 mg, two tablets by mouth every eight hours for pain, and apixaban 5 mg by mouth twice daily for paroxysmal atrial fibrillation. During medication administration observation, an LPN removed two 325 mg tablets of aspirin from the medication cart and brought them to the resident’s room. Before the resident took the medication, the surveyor asked the LPN to verify the orders. The LPN then removed the medication from the resident, reviewed the orders, and confirmed the resident had been ordered acetaminophen, not aspirin. The physician order record showed no order for aspirin. The consultant pharmacist stated medication errors included administering the wrong medication and that aspirin given to a resident on apixaban could potentially cause an adverse reaction, and he considered 650 mg of aspirin in error to be a significant medication error requiring physician notification and monitoring. The DON stated that giving 650 mg of aspirin in error would be a significant medication error because it could increase the resident’s likelihood of bleeding issues or a change in condition. The DON and ADM both stated nursing staff were expected to follow the rights of medication administration and physician orders.
Failure to Honor Resident Food Allergies and Preferences
Penalty
Summary
The facility failed to ensure staff provided food that accommodated a resident’s food allergies and preferences. The resident was admitted with diagnoses including constipation, type 2 diabetes mellitus, heart disease, GERD, and dementia. The resident’s records identified intolerances to dairy, milk, and peppermint, and the hospital After Visit Summary also listed allergies to corn-containing products, milk-containing products, and mint flavor. The resident’s MDS showed a BIMS of 14, indicating intact cognition, and the care plan addressed nutritional risk and directed staff to honor food preferences as feasible. The Nutritional Assessment documented the resident’s food allergies as dairy, milk, and peppermint, but no food preferences were noted. During interviews, the resident stated breakfast was not good because the facility was not paying attention to the resident’s allergies and that a caregiver had notified the facility, but nothing was done. On observation, the resident received lunch that included creamed corn and fruit cobbler, and the resident stated they could not eat corn. On another observation, the resident’s breakfast tray included oatmeal with brown sugar, a biscuit or roll with cream sausage gravy, and juice, and the resident stated they could not eat the oatmeal because there was sugar in it. Staff interviews showed the dietary process was not consistently capturing and applying the resident’s allergies and preferences. The DM stated she was still linking allergies to recipe ingredients in the electronic tray card program and had not met with the resident to obtain food preferences. She also stated the resident should not have received creamed corn if allergic to corn. Other staff stated tray checks were performed, but they may not always know what they were looking for, and that substitutes were provided when residents received items they did not like. The RD stated she expected the DM to meet with new residents within 48 hours of admission to obtain food preferences and enter them into the tray card program, and the DON and ADM stated allergies and preferences should be entered, care planned, and followed.
Inadequate Infection Control Practices During Colostomy Care
Penalty
Summary
The facility failed to maintain proper infection prevention and control practices for a resident who required colostomy care. The resident, who has a history of cerebral palsy, anxiety disorder, and Crohn's disease, among other conditions, was observed to have Enhanced Barrier Precautions (EBP) signage and PPE on their door. However, during an observation, it was noted that the staff providing care did not fully adhere to the EBP requirements. Specifically, the staff were observed wearing only gloves and face masks, omitting the use of gowns, which are required during high-contact care activities such as ostomy care. The resident's care plan and physician orders indicated the need for EBP due to the presence of a colostomy and other medical devices. Despite this, the staff admitted to not following the EBP protocol, citing reasons such as being in a rush to prepare the resident for an appointment. The resident's care involved frequent interventions due to issues with the colostomy bag not adhering properly, leading to multiple care instances per shift. The staff acknowledged the oversight in not wearing gowns during care, which was a deviation from the facility's infection control policy. Interviews with the staff, including LPNs and a CNA, revealed a lack of consistent adherence to the EBP requirements, with some staff not fully accustomed to the new state law mandating these precautions. The Director of Nursing confirmed that the expectation was for staff to wear the appropriate PPE as indicated on the signage when providing care. The deficiency was identified as a failure to implement the necessary infection control measures during the resident's colostomy care, as outlined in the facility's policy and the Department of Health and Human Services guidelines.
Violation of Resident Privacy and Dignity Due to Inappropriate Social Media Use by CNAs
Penalty
Summary
The facility failed to protect Resident (R)1 from mental and verbal abuse, as evidenced by two Certified Nursing Assistants (CNAs) video recording their interaction with R1 and posting the video to social media. The video showed the CNAs mocking and laughing at R1, with one CNA making inappropriate remarks and the other seen laughing while R1 appeared distressed and yelled for them to leave. R1, who had diagnoses including dementia, chronic obstructive pulmonary disease, anxiety disorder, and major depressive disorder, was shown to be dependent on staff for various activities of daily living and in need of emotional support due to cognitive and communication impairments. The facility's policies clearly outlined the prohibition of staff from taking or using photographs or recordings that would demean or humiliate a patient or resident, emphasizing the importance of respecting residents' privacy and dignity. Despite these policies, the CNAs disregarded R1's rights and engaged in behavior that constituted mental and verbal abuse, causing harm and distress to the resident. The incident was brought to light when a member of the facility's staff anonymously shared the video with Social Services, leading to the suspension and subsequent termination of the CNAs involved.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Greenville
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Nhc Healthcare - Mauldin | 1.5 mi | ★★★★★ | 1 | 0 |
| Rolling Green Village | 1.7 mi | ★★★★★ | 0 | 0 |
| Promedica Skilled Nursing And Reh- Greenville West | 2.8 mi | ★★★★★ | 2 | 0 |
| Linville Court At The Cascades Verdae | 3 mi | ★★★★★ | 0 | 0 |
| Nhc Healthcare - Greenville | 3.4 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.