Below average — CMS composite of the measures below.
The next survey window likely opens around February 2027
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Southpointe Healthcare And Rehabilitation during CMS and state inspections, most recent first.
A resident with moderate cognitive impairment and diagnoses including depression, COPD, hypotension, and unspecified intellectual disabilities did not receive needed nail care despite requiring assistance with ADLs. Staff documented baths and said nail care was offered during bathing or when requested, but the resident reported staff had not cut the nails, and survey observation found several fingernails jagged and others extending past the fingertips. Staff interviews showed inconsistent expectations about when nail care should be provided, and the DON and Administrator both described nail care as part of routine ADL care.
An LPN prepared and brought the wrong medication to a resident during a med pass, removing aspirin instead of the ordered acetaminophen. The resident had pain, a history of pulmonary embolism, paroxysmal atrial fibrillation, and was receiving apixaban. The LPN verified the order only after the surveyor intervened and confirmed the error; the DON and CP identified the wrong-drug administration as a significant med error.
A resident with dementia, DM, GERD, heart disease, and type 2 diabetes mellitus was not consistently provided food that matched documented allergies and preferences. Records listed allergies/intolerances to dairy, milk, peppermint, and corn, but the resident received creamed corn and oatmeal with brown sugar, and stated staff were not paying attention to the allergies. The DM had not met with the resident to obtain food preferences, and staff interviews showed the allergy information was not yet fully linked into the tray card process.
A facility failed to adhere to infection control practices for a resident requiring colostomy care. Despite Enhanced Barrier Precautions signage, staff were observed wearing only gloves and masks, omitting gowns during care. The resident's care plan required EBP due to a colostomy, but staff admitted to not following protocol, citing being rushed. Interviews revealed inconsistent adherence to EBP, with the Director of Nursing confirming the expectation for proper PPE use.
Two CNAs recorded and posted a video on social media showing their interaction with a resident diagnosed with dementia, COPD, anxiety disorder, and major depressive disorder. The video depicted the CNAs mocking and laughing at the resident, who appeared distressed and yelled for them to leave. The facility's policies prohibit staff from taking or using photographs or recordings that demean or humiliate residents, emphasizing the importance of respecting residents' privacy and dignity. The incident was reported anonymously to Social Services, leading to the suspension and termination of the CNAs involved.
Failure to Provide Routine Nail Care
Penalty
Summary
The facility failed to ensure staff provided nail care to a resident who was unable to carry out activities of daily living. The resident had diagnoses including depression, chronic obstructive pulmonary disease, hypotension, and unspecified intellectual disabilities, and the MDS indicated moderate cognitive impairment with partial/moderate assistance needed for bathing and supervision or touching assistance for personal hygiene. The care plan directed staff to provide assistance with bathing and personal hygiene as needed, but the resident stated that staff had not come to cut their nails, and observation showed seven fingernails were jagged with three nails approximately 0.5 cm to 1 cm past the fingertips. Facility documentation showed the resident received baths on multiple dates, but the nails remained unchanged during observations. CNA staff stated nail care was offered daily, during baths, or when requested, and one CNA said she thought the resident preferred longer nails. Another CNA stated nail care was provided weekly, when requested, or when staff noticed nails were too long or dirty. The LPN stated resident nail care was provided with showers or if staff saw it in passing and expected nursing staff to check daily for any need for nail care. The DON stated staff should provide nail care during showers or bed baths, or when long or dirty nails were noticed, and the Administrator stated staff were expected to identify long or dirty nails and trim them as part of routine care.
Significant medication error during medication pass
Penalty
Summary
The facility failed to ensure residents were free from significant medication errors for one resident reviewed for medication administration. A facility policy required authorized staff to verify the correct physician order and diagnosis, confirm the medication and label were correct, and read the medication label three times before administering medications. The resident involved was admitted with diagnoses including pain, a history of pulmonary embolism, paroxysmal atrial fibrillation, difficulty walking, muscle weakness, and gait and mobility abnormalities. The resident had intact cognition with a BIMS score of 15 and was receiving scheduled pain medication and anticoagulant therapy. The resident’s physician orders included acetaminophen 325 mg, two tablets by mouth every eight hours for pain, and apixaban 5 mg by mouth twice daily for paroxysmal atrial fibrillation. During medication administration observation, an LPN removed two 325 mg tablets of aspirin from the medication cart and brought them to the resident’s room. Before the resident took the medication, the surveyor asked the LPN to verify the orders. The LPN then removed the medication from the resident, reviewed the orders, and confirmed the resident had been ordered acetaminophen, not aspirin. The physician order record showed no order for aspirin. The consultant pharmacist stated medication errors included administering the wrong medication and that aspirin given to a resident on apixaban could potentially cause an adverse reaction, and he considered 650 mg of aspirin in error to be a significant medication error requiring physician notification and monitoring. The DON stated that giving 650 mg of aspirin in error would be a significant medication error because it could increase the resident’s likelihood of bleeding issues or a change in condition. The DON and ADM both stated nursing staff were expected to follow the rights of medication administration and physician orders.
Failure to Honor Resident Food Allergies and Preferences
Penalty
Summary
The facility failed to ensure staff provided food that accommodated a resident’s food allergies and preferences. The resident was admitted with diagnoses including constipation, type 2 diabetes mellitus, heart disease, GERD, and dementia. The resident’s records identified intolerances to dairy, milk, and peppermint, and the hospital After Visit Summary also listed allergies to corn-containing products, milk-containing products, and mint flavor. The resident’s MDS showed a BIMS of 14, indicating intact cognition, and the care plan addressed nutritional risk and directed staff to honor food preferences as feasible. The Nutritional Assessment documented the resident’s food allergies as dairy, milk, and peppermint, but no food preferences were noted. During interviews, the resident stated breakfast was not good because the facility was not paying attention to the resident’s allergies and that a caregiver had notified the facility, but nothing was done. On observation, the resident received lunch that included creamed corn and fruit cobbler, and the resident stated they could not eat corn. On another observation, the resident’s breakfast tray included oatmeal with brown sugar, a biscuit or roll with cream sausage gravy, and juice, and the resident stated they could not eat the oatmeal because there was sugar in it. Staff interviews showed the dietary process was not consistently capturing and applying the resident’s allergies and preferences. The DM stated she was still linking allergies to recipe ingredients in the electronic tray card program and had not met with the resident to obtain food preferences. She also stated the resident should not have received creamed corn if allergic to corn. Other staff stated tray checks were performed, but they may not always know what they were looking for, and that substitutes were provided when residents received items they did not like. The RD stated she expected the DM to meet with new residents within 48 hours of admission to obtain food preferences and enter them into the tray card program, and the DON and ADM stated allergies and preferences should be entered, care planned, and followed.
Inadequate Infection Control Practices During Colostomy Care
Penalty
Summary
The facility failed to maintain proper infection prevention and control practices for a resident who required colostomy care. The resident, who has a history of cerebral palsy, anxiety disorder, and Crohn's disease, among other conditions, was observed to have Enhanced Barrier Precautions (EBP) signage and PPE on their door. However, during an observation, it was noted that the staff providing care did not fully adhere to the EBP requirements. Specifically, the staff were observed wearing only gloves and face masks, omitting the use of gowns, which are required during high-contact care activities such as ostomy care. The resident's care plan and physician orders indicated the need for EBP due to the presence of a colostomy and other medical devices. Despite this, the staff admitted to not following the EBP protocol, citing reasons such as being in a rush to prepare the resident for an appointment. The resident's care involved frequent interventions due to issues with the colostomy bag not adhering properly, leading to multiple care instances per shift. The staff acknowledged the oversight in not wearing gowns during care, which was a deviation from the facility's infection control policy. Interviews with the staff, including LPNs and a CNA, revealed a lack of consistent adherence to the EBP requirements, with some staff not fully accustomed to the new state law mandating these precautions. The Director of Nursing confirmed that the expectation was for staff to wear the appropriate PPE as indicated on the signage when providing care. The deficiency was identified as a failure to implement the necessary infection control measures during the resident's colostomy care, as outlined in the facility's policy and the Department of Health and Human Services guidelines.
Violation of Resident Privacy and Dignity Due to Inappropriate Social Media Use by CNAs
Penalty
Summary
The facility failed to protect Resident (R)1 from mental and verbal abuse, as evidenced by two Certified Nursing Assistants (CNAs) video recording their interaction with R1 and posting the video to social media. The video showed the CNAs mocking and laughing at R1, with one CNA making inappropriate remarks and the other seen laughing while R1 appeared distressed and yelled for them to leave. R1, who had diagnoses including dementia, chronic obstructive pulmonary disease, anxiety disorder, and major depressive disorder, was shown to be dependent on staff for various activities of daily living and in need of emotional support due to cognitive and communication impairments. The facility's policies clearly outlined the prohibition of staff from taking or using photographs or recordings that would demean or humiliate a patient or resident, emphasizing the importance of respecting residents' privacy and dignity. Despite these policies, the CNAs disregarded R1's rights and engaged in behavior that constituted mental and verbal abuse, causing harm and distress to the resident. The incident was brought to light when a member of the facility's staff anonymously shared the video with Social Services, leading to the suspension and subsequent termination of the CNAs involved.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Greenville
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Nhc Healthcare - Mauldin | 1.5 mi | ★★★★★ | 0 | 0 |
| Rolling Green Village | 1.7 mi | ★★★★★ | 0 | 0 |
| Promedica Skilled Nursing And Reh- Greenville West | 2.8 mi | ★★★★★ | 1 | 0 |
| Linville Court At The Cascades Verdae | 3 mi | ★★★★★ | 0 | 0 |
| Nhc Healthcare - Greenville | 3.4 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.