Below average — CMS composite of the measures below.
The next survey window likely opens around February 2027
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Multy Medical Skilled Nursing Facility during CMS and state inspections, most recent first.
Medication Room Temperature and Humidity Not Maintained: The facility failed to keep the medication room within the required temperature and humidity ranges. Observation showed the room was below the temperature range and above the humidity limit, and log review showed repeated out-of-range readings over several months. The DON stated that no corrective actions were taken or documented.
Failure to submit PBJ staffing data to CMS. The DON stated she was not responsible for PBJ submission, and the Director of Compliance reported that PBJ reporting had previously been handled by the administrator before the administrator resigned. The facility had not submitted PBJ data and had recently become aware that no one had been assigned to continue the task.
The facility failed to use resident satisfaction survey data as part of its QAPI process. Survey review showed that resident experience information was collected on an ongoing basis, but the compliance officer stated it was not discussed in QAPI committee meetings or activities, and the facility did not align services with resident needs and expectations to identify areas for improvement.
QAPI committee meetings did not show participation by the Administrator, owner, board member, or other required leadership individual in each meeting. Review of meeting attendance and QAPI rules showed missing leadership involvement in the committee structure, and the QAPI compliance officer confirmed that leadership did not participate in every meeting.
Bathroom Water Escaping During Showers: Five residents reported that water came out of the bathroom while showering, and staff reportedly told residents to place bed sheets on the bathroom floor to limit the water. During observations of one resident, water was seen under the bed after showering, and even when a bed sheet was placed on the floor, water still escaped the bathroom.
Corridor handrails were found with loose corner sections and uneven surfaces that created irregular gripping areas near multiple rooms and the men visitors bathroom. An engineer confirmed the handrails were not in good repair and that no immediate corrective action had been taken at the time of survey.
Unsafe and Inaccessible Bathroom Environment: A resident admitted with a left TKR reported that the bathroom was uncomfortable and difficult to use. While using the bathroom with nursing assistance, she became entangled between her walker and the commode and slid to the floor, with staff unable to prevent the fall. An incident report was completed and the resident was evaluated by a physician.
The facility failed to retain posted daily nurse staffing information for the required 18-month period. When surveyors requested the prior staffing postings, the facility could only produce records from 10/01/2025 forward, and the DIT said attempts to retrieve earlier postings were unsuccessful.
Medication Room Temperature and Humidity Not Maintained
Penalty
Summary
The facility failed to ensure that the medication room maintained the temperature and relative humidity ranges required by its policy, which states the room temperature must be kept between 72 and 78 degrees Fahrenheit and relative humidity between 20% and 60%, with any out-of-range readings reported and documented with corrective actions. During an observation of the medication room, the temperature was 71.9 degrees Fahrenheit and the relative humidity was 72%. Review of the temperature and humidity logs from December 2025 through March 2026 showed repeated out-of-range readings, including January 2026 when the temperature was over 78 degrees Fahrenheit on 7 of 31 days and humidity was over 60% on 7 of 31 days, February 2026 when the temperature was over 78 degrees Fahrenheit on 2 of 28 days and humidity was over 60% on 3 of 28 days, and March 2026 when humidity was over 60% on 21 of 26 days. The DON stated that no corrective actions were taken or documented.
Failure to Submit PBJ Staffing Data
Penalty
Summary
The facility failed to ensure submission of Payroll-Based Journal (PBJ) data to CMS based on payroll and other verifiable and auditable data. During an interview on 03/25/2026, the DON stated that she was not responsible for completing and submitting PBJ. In a later interview, the Director of Compliance reported that PBJ reporting had been the responsibility of the administrator before the administrator's resignation, but PBJ data had not been submitted and the facility had recently become aware that no one had been assigned to continue this responsibility.
QAPI Did Not Use Resident Satisfaction Data
Penalty
Summary
The facility failed to consider resident feedback as quantifiable data within its QAPI process to enhance care and ensure safety. Review of QAPI activities for 2025 and the first quarter of 2026 showed that the administration clerk officer had collected resident satisfaction survey information during 2025, and the facility compliance officer stated that the facility collects resident experience information on an ongoing basis through a satisfaction survey questionnaire. However, he explained that this information was not discussed as part of QAPI committee meetings and activities. The report also states that the facility failed to align healthcare services with resident needs and expectations in order to identify areas for improvement.
QAPI Committee Lacked Required Leadership Participation
Penalty
Summary
The facility failed to maintain a QAPI committee with participation from the administrator, owner, a board member, or other individual in a leadership role during each committee meeting. Review of quarterly QAPI committee meetings for 2025 and 2026 showed that the January 14, 2026 meeting did not evidence participation by an administrator, owner, board member, or other leadership individual. The attendance list for the first quarter of 2025, covering January through March 2025, also did not demonstrate participation by any of these required leadership members. Review of the facility’s QAPI rules and regulations updated on 01/08/2026 did not include a requirement in the governance and leadership section that the Administrator or leadership personnel be part of the required QAPI committee members. During interview, the QAPI compliance officer stated that the administrator, owner, board member, or other individual in a leadership role did not participate in each committee meeting.
Bathroom Water Escaping During Showers
Penalty
Summary
The facility failed to provide a safe environment in the residents’ bathrooms in 5 of 16 residents interviewed. During initial pool interviews, residents 75, 76, 77, 78, and 79 stated that water came out of the bathroom when they were showering, and that nursing staff instructed residents to place bed sheets on the bathroom floor before showering so the water would not go out of the bathroom. During an observation of resident 76 on 03/25/2026 at 9:15 AM, the resident had just come out of the shower and water was noted under the bed from the bathroom while showering; a nurse asked whether the resident had placed a bed sheet on the floor before showering, and the resident had not. During another observation of resident 76 on 03/25/2026 at 8:10 AM, the resident was again getting out of the shower, had placed a bed sheet on the bathroom floor, and water was still observed to be out of the bathroom.
Corridor Handrails Not Maintained in Good Repair
Penalty
Summary
Handrails in the facility’s corridors were not maintained in good repair. During a tour on 03/26/2026, surveyors observed handrails with loose corner sections and handrails with uneven surfaces that created irregular gripping areas. These conditions were seen next to multiple rooms and next to the men visitors bathroom. The engineer (employee #3) confirmed that the handrails were not in good repair and stated that no immediate corrective action had been taken at the time of survey.
Unsafe and Inaccessible Bathroom Environment
Penalty
Summary
The facility failed to ensure a safe, comfortable, and adequately accessible bathroom environment for one sampled resident. The resident, a 59-year-old female admitted with a diagnosis of left total knee replacement, reported during interview that the bathroom space was very uncomfortable and difficult to use. She stated that while using the bathroom with assistance from nursing staff, she became entangled between her walker and the commode and slid to the floor. She further reported that staff attempted to help her remain standing but were unable to prevent the fall. Facility documentation showed that an incident/accident report was completed for the event and that the resident was evaluated by a physician afterward.
Failure to Retain Daily Nurse Staffing Postings
Penalty
Summary
The facility failed to retain posted daily nurse staffing information for the required retention period of at least 18 months. On 03/25/2026 at 3:15 PM, surveyors requested the facility’s posted daily nurse staffing information for the previous 18 months, but the facility could only provide documentation from 10/01/2025 to the present. During an interview on 03/25/2026, the Director of Information Technology stated that attempts were made to retrieve prior staffing postings, but those efforts were unsuccessful.
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Illustrative
What surveyors actually found near you
We read the 27 citations issued within 25 miles in the last 12 months — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
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How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Centro De Cuidado Prolongado San Lucas | 1.2 mi | ★★★★★ | 23 | 0 |
| Alternative Healthcare Solutions Llc | 2.3 mi | ★★★★★ | 0 | 0 |
| Millennium Institute For Advance Nursing Care Inc | 2.6 mi | ★★★★★ | 4 | 0 |
| Centro Medico Wilma N Vazquez Snf | 21.9 mi | ★★★★★ | 0 | 0 |
| Ryder Memorial Hospital Inc | 23.8 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.