Below average — CMS composite of the measures below.
The next survey window likely opens around March 2027
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Meadowview Rehabilitation And Nursing Center during CMS and state inspections, most recent first.
Facility did not ensure that staff had the required competencies to care for residents with psychosocial, behavioral health, and SUD needs. The facility policy required annual behavioral health training for all staff, and the facility assessment identified many residents with behavioral health needs and some with active SUD; however, there was no evidence of training for nine LPNs, and the staff educator confirmed the annual training was not being provided.
Food was not palatable and coffee was served at an excessively hot temperature. During a meal test tray, baked ziti was overdone and disintegrated without chewing, and coffee measured 174.2 degrees F when served; a retest 10 minutes after pouring still measured 172.5 degrees F. The FSD reported coffee was poured directly from the urn, while temperature logs repeatedly listed 140 degrees F for all meals and appeared to have the same signatures. Resident council minutes and resident interviews also documented complaints that food was cold, hard, or otherwise poor in quality.
Unsafe bathroom conditions and lack of resident locked drawers: Residents reported holes in C Wing bathroom walls and shower areas, and a tour confirmed multiple holes plus an overflowing sharps container in a common bath. Several cognitively intact residents also stated they had never been offered or given locked drawers for valuables, while staff said nursing/admissions were responsible for offering them and maintenance had unlabeled keys that had not been sorted.
A cognitively intact resident with a nephrostomy tube was verbally abused during commode care when a nurse aide forcefully pulled down her pants, ignored her concerns about the tube, and made disrespectful comments. The aide argued with the resident, called her a liar, accused her of abusing staff, and made statements overheard by another aide and the charge nurse. The allegation was substantiated.
Baseline Care Plan Missing Foley Catheter Interventions: A resident was readmitted with an indwelling urinary catheter and diagnoses including BPH, dementia, Alzheimer’s disease, UTI, and urinary retention. The baseline care plan only directed staff to monitor the Foley for amount, color, and odor, and did not include catheter care interventions, replacement guidance, or when to seek medical attention; an LPN confirmed the absence of a Foley care plan.
A resident with a history of substance abuse, overdose risk, and multiple psychiatric and medical diagnoses did not have a resident-centered care plan developed and implemented for SUD. The record showed a psychosocial evaluation that discussed triggers and overdose risk, and a later hospital transfer with positive toxicology for amphetamines, barbiturates, methadone, opiates, and PCP, but the care plan contained no evidence of coping skills or relapse prevention strategies.
Failure to Supervise Resident With SUD History: A resident with a hx of IV heroin use, anxiety, and head trauma showed periods of agitation, tremors, incoherence, incontinence, and combative behavior after visits with his wife. Staff questioned him about possible substance use, the MD ordered hospital evaluation and supervised visits, but the resident still had an unsupervised visit. He was later sent to the hospital, where a drug screen was positive for amphetamines, barbiturates, methadone, opiates, and PCP.
A resident with multiple medical conditions, including malnutrition and dementia, experienced ongoing poor oral intake and refusal of nutritional supplements. Despite documented low food and fluid intake over an extended period, staff did not notify the dietitian for reassessment or implement effective interventions. The resident developed abnormal blood values and was hospitalized for dehydration and electrolyte imbalance.
A resident with PTSD had a care plan specifying that male aides should not provide care due to past trauma triggers, as requested by the resident and their family. Despite this, a male aide was assigned to the resident, resulting in allegations of abuse. Both the aide and the resident confirmed awareness of the restriction, indicating the facility did not follow the established care plan.
A resident with a history of atherosclerotic heart disease reported being pushed by an aide and was observed with a large hematoma on the forehead, but facility documentation inaccurately stated the skin was intact with no discoloration. A registered nurse confirmed the injury, revealing a discrepancy in the resident's medical record.
A resident with multiple cardiac and hematologic conditions had a documented DNR order in both the POLST form and physician orders. Despite this, nursing staff initiated a Code Blue, performed CPR, and administered epinephrine when the resident was found unresponsive, actions confirmed by the DON to be contrary to the resident's code status.
The facility did not meet the required nurse aide staffing levels from November 10 to November 30, 2024. During this period, the facility failed to provide the mandated number of nurse aides per residents across all shifts. The day shift lacked sufficient staffing on multiple dates, while the evening shift was understaffed throughout the entire period. The night shift also experienced staffing shortages on several dates. These deficiencies were confirmed through a review of facility data and an interview with the Nursing Home Administrator and Staffing Coordinator.
The facility failed to meet the required LPN staffing levels across all shifts over a three-week period. Specifically, the facility did not provide the minimum of 1 LPN per 25 residents during the day shift, 1 LPN per 30 residents during the evening shift, and 1 LPN per 40 residents on the night shift. These deficiencies were confirmed through a review of the facility's census data, nursing schedules, and staff punch reports, as well as an interview with the Nursing Home Administrator and Staffing Coordinator.
The facility did not meet the required 3.2 PPD hours of direct resident care for 19 out of 21 days reviewed. Nursing schedules and staff punch reports showed care hours ranging from 2.87 to 3.18, falling short of the mandated hours. Interviews with the Nursing Home Administrator and Staffing Coordinator confirmed the deficiency.
The facility failed to maintain a clean and safe environment in units A, B, and E, with issues such as unsanitary conditions, improper storage in shower rooms, and maintenance problems. Observations included CPAP tubing on the floor, dried substances, strong odors, and stained toilets. Interviews with residents and staff confirmed these deficiencies, highlighting the need for improved cleaning and maintenance practices.
The facility failed to implement Enhanced Barrier Precautions for residents with indwelling medical devices, such as gastrostomy tubes, as required by their policy. Additionally, staff did not adhere to proper hand hygiene protocols during medication administration, as observed with two employees who failed to sanitize their hands between residents.
The facility did not maintain an effective antibiotic stewardship program, failing to review antibiotic usage for appropriateness for 73 residents over several months. The Infection Preventionist did not conduct required reviews, leading to a deficiency under state regulations.
A resident's oxycodone medication was misappropriated due to the facility's failure to adhere to narcotic management policies. The resident, with multiple health conditions, required pain management, but discrepancies in medication counts were discovered. Staff failed to conduct proper narcotic counts and document medication administration, leading to missing tablets and altered records.
A resident rushed into the dining room, took food from another's tray, and began choking after slipping and falling. The facility failed to conduct a thorough investigation, as required by policy, due to incomplete staff interviews and missing documentation.
Two residents at an LTC facility had their PASRR Level 1 assessments inaccurately completed, failing to list serious mental illnesses despite their medical records indicating conditions such as bipolar disorder and schizophrenia. The Director of Social Work confirmed the inaccuracies, highlighting a lapse in the facility's adherence to PASRR requirements.
A facility failed to create a baseline care plan for a resident with a history of opioid abuse, psychoactive substance abuse, and schizophrenia. The care plan lacked sections on mental health, social service needs, and behavioral concerns. The Assistant DON confirmed the absence of a developed care plan and interventions for the resident's drug abuse issues.
The facility failed to implement comprehensive care plans for two residents. One resident, with multiple diagnoses, was at risk for aspiration and was observed using a straw against recommendations, leading to coughing. Another resident, with severe cognitive impairment, required 1:1 supervision during meals but was left unsupervised, resulting in choking and hospitalization for aspiration pneumonia. The Nursing Home Administrator could not recall details of the incidents.
A non-physician practitioner at an LTC facility ordered an incorrect dosage of Ozempic for a resident with multiple health conditions, including diabetes. The practitioner mistakenly prescribed a 2 mg dose, contrary to the manufacturer's guidelines, which recommend starting at 0.25 mg. The resident experienced pain and nausea following the administration of the incorrect dose.
The facility failed to follow physician orders for insulin administration for two residents and adaptive equipment for another. One resident's elevated blood sugar levels were not reported to the physician, and another resident's insulin was not administered without explanation. Additionally, a resident was observed using a straw against physician orders, with no comprehensive care plan documented for their swallowing difficulties.
The facility failed to prevent pressure ulcers in two residents with cognitive deficits and malnutrition. Despite orders to offload heels, observations showed improper positioning and lack of offloading measures, confirmed by staff interviews. One resident reported heel pain, and heel boots were found misplaced, indicating non-compliance with pressure ulcer prevention policies.
A resident with limited range of motion was observed with their head tilted and unsupported in a Geri-chair, lacking necessary positioning devices. The care plan did not include interventions for head/neck positioning, and the Rehab director confirmed the absence of such measures despite the resident's neck contracture.
A discrepancy in the accounting of lorazepam liquid medication was identified in the B unit medication room. An LPN observed that the bottle contained 14 ml, while the narcotic count sheet indicated only 4.5 ml should remain. This discrepancy was noted two days earlier, with nearly 10 ml more than accounted for. The DON confirmed the issue.
A facility failed to monitor a resident's antipsychotic medication, Quetiapine Fumarate, for adverse effects as recommended by a pharmacy consultant. Despite a care plan intervention to monitor the medication's effectiveness and tolerance, there was no evidence of consistent monitoring for potential side effects such as ataxia, falls, and other serious conditions. The Assistant Director of Nursing confirmed the lack of monitoring, resulting in a deficiency in care.
The facility failed to provide accurate meal trays and honor food preferences for several residents. A resident did not receive their requested double meat sandwich, and others reported missing items like French fries and canned fruit. Staff confirmed these deficiencies, indicating a failure to adhere to the facility's policy on accommodating food preferences.
The facility failed to provide 1:1 supervision for two residents with suicidal ideations. One resident, with moderate cognitive impairment and depression, was left unattended in a hospital triage area, allowing them to leave unsupervised. Another resident, with anxiety, schizophrenia, and depression, was found alone in their room without the required supervision, despite being on 1:1 supervision for behaviors.
A resident with severe cognitive impairment was verbally, physically, and psychologically abused by a nurse aide, resulting in injuries and signs of fear. The abuse was witnessed by another staff member and confirmed by video footage. The facility's policies on abuse prevention and dementia care were not followed.
A resident with severe cognitive impairment was subjected to physical and verbal abuse by a nurse aide, resulting in immediate jeopardy. The NHA and DON failed to manage the facility effectively, leading to the resident being forcefully pushed and punched, causing injury and pain.
LPNs Lacked Required Behavioral Health Training
Penalty
Summary
Facility did not ensure that nurses and nurse aides had the appropriate competencies to care for residents with psychosocial, behavioral health, and substance use needs. Based on review of facility policy, the facility’s Behavioral - Mental Health Care - Substance Use Services policy required an effective training program for all staff that included behavioral health care and services, mental disorders, psychosocial disorders, PTSD, and/or SUD, along with competencies such as person-centered care, interpersonal communication, meaningful activities, an environment supportive of mental and psychosocial well-being, individualized non-pharmacological approaches, and care specific to residents with mental, psychosocial, trauma-related, or substance use conditions. Review of the facility assessment showed that the facility had 67 to 69 residents with behavioral health needs and 1 to 2 residents with active or current substance use disorder, and that competencies related to caring for residents with mental and psychosocial disorders were to be provided annually and as needed. However, review of annual in-services and competencies found no evidence of training related to psychosocial needs, mental/behavioral health, or substance use disorders for nine LPNs. The staff educator confirmed that the facility had not been providing appropriate annual training based on the facility assessment and policy.
Food Not Palatable and Coffee Served at Unsafe Temperature
Penalty
Summary
The facility failed to provide foods that were palatable, attractive, and at appetizing temperatures. During a meal test tray completed on April 15, 2026, dietary staff were observed preparing trays of coffee cups at 12:45 p.m. The test tray left the kitchen at 1:18 p.m. and was served on the B wing at 1:24 p.m. The tray included baked ziti, broccoli, garlic bread, milk, and coffee. The baked ziti was tasted and found to be not appetizing because it was overdone and disintegrated without having to chew it. The coffee temperature was 174.2 degrees Fahrenheit when served, and the Food Services Director stated the coffee was poured directly from the urn. The Food Services Director provided a hot beverage temperature log for April 1 through April 15, 2026 showing pour times of 7:10 a.m., 11:20 a.m., and 4:10 p.m., with every recorded temperature listed as 140 degrees Fahrenheit for breakfast, lunch, and dinner. He stated his cook takes the dinner temperature, and all signatures on the log appeared to be the same. When asked for January, February, and March logs, only January and March were provided, and those logs also listed 140 degrees Fahrenheit for all breakfast, lunch, and dinner temperatures on every date. A retest of coffee poured at 1:34 p.m. and checked 10 minutes later showed a temperature of 172.5 degrees Fahrenheit, which the Food Services Director confirmed. Resident council minutes also documented complaints that burgers were cooked too hard, coffee was cold on a tray, and residents reported the food was horrible and always cold. One resident with a BIMS score of 15 stated he received two grilled cheese sandwiches every day for lunch and dinner, and another resident with a BIMS score of 15 stated the food was always cold and hard to eat.
Unsafe bathroom conditions and lack of resident locked drawers
Penalty
Summary
The facility failed to provide a clean, safe, comfortable, and homelike environment in the C Wing common bathrooms and resident storage areas. A resident reported that a hole in the C Wing bathroom had not been fixed, and a tour of the C Wing bathrooms found a hole in the wall behind the door in the Tub Room, an Out of Order sign on the Century Bath door, a hole behind the bottom base of the toilet, another hole in the wall behind the door, and a sharps container that was overflowing with disposable razors. A staff member confirmed these findings during the tour. During Resident Council, several residents stated they did not currently have locked drawers. One resident with a BIMS score of 15 stated he had never had a lock for valuable items, had been told locks were ordered, and reported that the C Wing bath had holes in the shower and walls. He also stated the counter was not easy to access for shaving and that he wanted a lock and key for his larger linen closet. Another resident with a BIMS score of 14 stated she had not been given a lock for any drawer and had never been offered one. A third resident with a BIMS score of 15 stated he was never given a locked drawer or offered one. Interviews with maintenance and admissions staff showed that nursing and admissions were responsible for offering locked drawers at admission, but the Director of Maintenance stated there were many unlabeled keys in the maintenance office that had not yet been sorted.
Resident subjected to verbal abuse during personal care
Penalty
Summary
The facility failed to ensure that one resident was free from verbal abuse. Resident R246 was cognitively intact with a BIMS score of 15 and had diagnoses including muscle wasting and atrophy, UTI, hydronephrosis, a right nephrostomy tube, CKD stage 4, and a history of kidney cancer. During care on the commode, nurse aides Employee E31 and Employee E32 were assisting the resident when Employee E31 forcefully pulled the resident’s pants down, causing the resident to cry out and ask her to be careful because of the right-sided nephrostomy tube. The resident reported that the pulling caused bleeding at the tube site. After the resident called the supervisor, Employee E30 came to the room to speak with her. According to the resident, Employee E31 tried to talk over her, and as she left the room she stated, “That’s why no one wants to work on this floor,” and said the resident was causing trouble. The resident responded that if the aide did not like her job, she should find another one. Employee E32’s written statement confirmed the exchange and added that Employee E31 told the resident, “I’m not on your tube, let me do my job unless you want someone else to come do it.” The charge nurse, Employee E33, documented that Employee E31 admitted making the statements and continued arguing from the hallway, calling the resident a liar and accusing her of abusing staff before leaving the floor. The supervisor’s written statement also confirmed that Employee E31 made disrespectful comments and said, “it’s the truth,” when told this was not the way to speak to residents. The incident was reported to the state, and the allegation of verbal abuse by Employee E31 toward Resident R246 was substantiated.
Baseline Care Plan Missing Foley Catheter Interventions
Penalty
Summary
The facility failed to develop a baseline care plan that included the minimum information necessary to properly care for a resident with a urinary catheter within 48 hours of admission. Facility policy titled Care Planning Process and Care Conference, revised March 19, 2025, states that an interdisciplinary baseline care plan is to be initiated upon admission by the admitting nurse and completed within 48 hours, and that it should include initial needs and problems such as ADLs, falls, skin tears, risk for skin breakdown, nutritional status, behaviors, pacemaker, anticoagulants, psychotropic medication use, and a care plan related to the resident’s primary diagnosis. Resident R232 was originally admitted to the facility and later readmitted after a hospital stay with an indwelling urinary catheter. The resident’s diagnoses included benign prostatic hyperplasia, presence of urogenital implants, Alzheimer’s disease, dementia, urinary tract infection, and urinary retention. The care plan dated April 9, 2026, only directed staff to monitor the new Foley catheter for amount, color, and odor. It did not include interventions related to catheter care, such as replacement instructions, indications for replacement, or when to seek medical attention. During an interview on April 16, 2026, an LPN stated that there was no care plan for the Foley catheter for Resident R232.
Failure to Develop Resident-Centered Substance Use Care Plan
Penalty
Summary
Facility failed to develop and implement a resident-centered care plan for one of 36 residents reviewed related to substance use disorder. Facility policy on Care Planning Process and Care Conference required a comprehensive, resident-centered care plan based on the resident assessment, and the Behavioral - Mental Health Care - Substance Use Services policy stated that individualized assessment and person-centered planning should include psychosocial well-being, mood state, and behavioral symptoms, with care plan interventions for residents with substance use disorder, including monitoring, supervision, and physician notification when substance use is suspected or identified. Resident R245 had a psychosocial evaluation on March 18, 2024 that documented a history of substance abuse, risks associated with drug abuse and accidental overdosing, and discussion of triggers. The resident also had diagnoses including chronic pain syndrome, anxiety, severe sepsis with septic shock, alcohol abuse, major depressive disorder, other psychoactive substance dependence, and schizophrenia. The clinical record showed that on December 2, 2025 the resident was transferred to the hospital and tested positive for amphetamines, barbiturates, methadone, opiates, and phencyclidine. Review of the care plan found no evidence that coping skills or relapse prevention strategies for drug abuse were developed.
Failure to Supervise Resident With Substance Use History
Penalty
Summary
The facility did not ensure adequate supervision for a resident with a history of substance use disorder and behavioral health concerns. The resident was admitted with a past medical history that included intravenous heroin use, hepatitis C, head trauma with plates in the head, and anxiety. Facility policy stated that residents with substance use disorder may try to continue using substances during their stay and that staff should assess for risk, monitor for signs of substance use, and increase supervision when substance use is suspected. The resident was documented as usually alert and oriented with a BIMS score of 15 and able to ambulate with a rolling walker, but staff also noted periods of being out of it or agitated, especially after leave of absence. During the weekend before the deficiency was identified, the resident was observed with tremors, mumbling, prolonged bathroom use, incoherence, urinary incontinence, and episodes of aggression toward staff. Nursing staff questioned the resident about whether he had taken anything, but he denied it. The physician was notified and orders were received to send the resident to the hospital, but the resident refused. The investigation report stated that the resident’s wife visited and there was concern she may have given him a substance. A verbal order for supervised visits was given by the physician, but the resident still had an unsupervised visit with his wife later that day. The resident was eventually sent to the hospital after developing a temperature of 100 F and a heart rate of 48. The hospital reported a positive drug screen for amphetamines, barbiturates, methadone, opiates, and phencyclidine.
Failure to Ensure Adequate Nutrition and Hydration Resulting in Hospitalization
Penalty
Summary
Facility staff failed to adequately assess, monitor, and implement interventions to ensure that a resident's nutritional and hydration needs were met. The facility's own policy required staff to recognize and address each resident's nutritional and hydration needs, including regular assessments by a registered dietitian and daily documentation of intake by nursing staff. However, the registered dietitian was not notified of a dietary consult requested by the nurse practitioner after the resident was noted to have poor oral intake and refusal of nutritional supplements. The last nutritional assessment by the dietitian had been completed over a month prior to the incident, and no updated assessment or intervention was implemented in response to the resident's ongoing poor intake. The resident in question had multiple diagnoses, including coronary artery disease, dementia, COPD, and malnutrition, and was identified as being at risk for malnutrition and dehydration. Physician orders were in place for nutritional supplements, but nursing documentation showed repeated refusals of both meals and supplements over a two-week period. Fluid intake records indicated the resident consistently consumed significantly less than the required daily fluid needs, with intake often less than half of the minimum requirement. Despite these ongoing issues, there was no evidence of effective intervention or escalation to address the resident's declining intake. Laboratory results eventually revealed critically abnormal blood values, including elevated sodium, chloride, and BUN, indicating dehydration and electrolyte imbalance. Nursing staff notified the nurse practitioner, who ordered intravenous fluids, but attempts to administer them were unsuccessful due to the resident's resistance. The resident was subsequently transferred to the hospital, where they were admitted with diagnoses of hypernatremia and dehydration. The facility's failure to assess, monitor, and intervene resulted in actual harm to the resident.
Failure to Follow Care Plan for Resident with PTSD
Penalty
Summary
The facility failed to follow a resident's care plan regarding the assignment of caregivers, specifically for a resident with a diagnosis of post-traumatic stress disorder (PTSD) whose care plan indicated that male caregivers were a trigger due to past traumatic events. The care plan, dated September 23, 2023, and supported by the resident's sister's request, specified that the resident should not receive care from male aides. Despite this, documentation showed that on May 1, 2025, a male aide was assigned to the resident, leading the resident to make allegations of abuse. Interviews with both the assigned aide and the resident confirmed that the aide was aware of the restriction and that the resident did not want male aides to assist with care. This deficiency was identified during a review of 15 resident records, with the facility failing to ensure the care plan was followed as required by resident care policies and nursing services regulations. The deficiency centers on the facility's inaction in adhering to the individualized care plan and respecting the resident's mental and psychosocial needs, as documented and communicated by both the resident and their family.
Failure to Accurately Document Resident Injury in Medical Records
Penalty
Summary
The facility failed to maintain accurate medical records in accordance with accepted professional standards for one resident. A review of the clinical records for a resident who was alert, oriented, and diagnosed with atherosclerotic heart disease revealed inconsistencies in documentation following an incident. The nursing note indicated that the resident reported being pushed by an aide while being put to bed and was observed with a large hematoma on the forehead, for which an icepack was applied. However, facility documentation stated that the resident's skin was intact with no discoloration. An interview with the unit supervisor and registered nurse who assessed the resident immediately after the incident confirmed the presence of the forehead injury, highlighting the discrepancy in the medical record.
Failure to Honor DNR Order for Resident
Penalty
Summary
The facility failed to follow physician orders regarding a resident's code status. The resident, who had diagnoses including combined systolic and diastolic heart failure, pericardial effusion, pleural effusion, and thrombocytopenia, was admitted with a documented Do Not Resuscitate (DNR) order as indicated on both the Pennsylvania Orders for Life Sustaining Treatment (POLST) form and a physician order in the electronic clinical record. Despite these clear directives, when the resident was found unresponsive with slow, shallow breathing and low oxygen saturation, nursing staff initiated a Code Blue, called 911, and performed CPR, including administering multiple rounds of epinephrine. The nursing progress note detailed that the resident was given oxygen and that CPR was started by staff until paramedics arrived, contrary to the DNR order. The Director of Nursing confirmed during an interview that the facility did not implement the physician's DNR order for this resident. This failure to honor the resident's documented code status constituted a deficiency in following physician orders and respecting the resident's end-of-life preferences.
Facility Fails to Meet Nurse Aide Staffing Requirements
Penalty
Summary
The facility failed to meet the required nurse aide staffing levels as mandated by the regulation effective July 1, 2024. During the review period from November 10, 2024, to November 30, 2024, the facility did not provide the minimum required number of nurse aides per residents across all shifts. Specifically, the facility did not maintain one nurse aide per 10 residents during the day shift on multiple dates, including November 12, 14, 15, 20, 21, 22, 23, 27, 29, and 30. Similarly, the evening shift was understaffed on all dates from November 10 to November 29, failing to provide one nurse aide per 11 residents. The night shift also experienced staffing shortages on several dates, including November 10, 11, 14, 18, 23, 25, 26, 28, and 30, where the facility did not provide one nurse aide per 15 residents. These deficiencies were confirmed through a review of facility census data, nursing schedules, and staff punch reports, as well as an interview with the Nursing Home Administrator and Staffing Coordinator.
Plan Of Correction
5520 The Provider submits the following plan of correction in good faith and to comply with federal regulations. This plan is not an admission of wrongdoing, nor does it reflect agreement with the facts and conclusions stated in the statement of deficiencies. 1. The facility cannot go back retroactively to correct this issue. 2. The NHA, DON, and staffing coordinator were educated by the regional nurse on the nursing assistant staffing ratios for dayshift, evening shift, and nightshift. 3. The NHA/designee will audit staffing ratios daily as well as projected ratios for the upcoming shifts using the PA FOH staffing grid to ensure the required nursing assistant ratios are met. 4. Results of audits will be submitted to the quality assurance committee to determine if further action is needed.
LPN Staffing Deficiency
Penalty
Summary
The facility failed to meet the required staffing levels for Licensed Practical Nurses (LPNs) across all shifts over a three-week period from November 10, 2024, to November 30, 2024. Specifically, the facility did not provide the minimum of 1 LPN per 25 residents during the day shift on November 12, 13, and 16, 2024. Additionally, the evening shift was understaffed with less than 1 LPN per 30 residents on November 11, 26, and 30, 2024. The night shift also fell short of the required 1 LPN per 40 residents on November 15 and 19, 2024. These deficiencies were confirmed through a review of the facility's census data, nursing schedules, and staff punch reports, as well as an interview with the Nursing Home Administrator and Staffing Coordinator on December 5, 2024.
Plan Of Correction
The Provider submits the following plan of correction in good faith and to comply with federal regulations. This plan is not an admission of wrongdoing, nor does it reflect agreement with the facts and conclusions stated in the statement of deficiencies. 1. The facility cannot go back retroactively to correct this issue. 2. The NHA, DON, and staffing coordinator were educated by the regional nurse on the LPN staffing ratios for dayshift, evening shift, and nightshift. 3. The NHA/designee will audit staffing ratios daily as well as projected ratios for the upcoming shifts using the PA DOH staffing grid to ensure the required LPN ratios are met. 4. Results of audits will be submitted to the quality assurance committee to determine if further action is needed.
Facility Fails to Meet Minimum Nursing Care Hours
Penalty
Summary
The facility failed to meet the regulatory requirement of providing a minimum of 3.2 hours of direct resident care per patient daily (PPD) for 19 out of 21 days reviewed. This deficiency was identified through a review of the facility's census data, nursing schedules, and staff punch reports over a three-week period. The specific days where the facility did not meet the required hours of care ranged from providing 2.87 to 3.18 hours of care, falling short of the mandated 3.2 hours on most days. Interviews conducted on December 5, 2024, with the Nursing Home Administrator and the Staffing Coordinator confirmed the shortfall in nursing hours provided. The facility's inability to consistently meet the required staffing levels indicates a systemic issue in maintaining adequate nursing care hours, impacting the overall care provided to residents during the specified period.
Plan Of Correction
The Provider submits the following plan of correction in good faith and to comply with federal regulations. This plan is not an admission of wrongdoing, nor does it reflect agreement with the facts and conclusions stated in the statement of deficiencies. 1. The facility cannot go back retroactively to correct this issue. 2. The NHA, DON, and staffing coordinator were educated by the regional nurse on the state required PPD of 3.20 per patient day. 3. The NHA/designee will audit the daily PPD as well as the projected PPD for the upcoming day using the PA DOH grid to ensure the required PPD has been met. 4. Results of audits will be submitted to the quality assurance committee to determine if further action is needed.
Facility Fails to Maintain Clean and Safe Environment
Penalty
Summary
The facility failed to maintain a safe, clean, and homelike environment across three of its five nursing units, specifically units A, B, and E. Observations on the B nursing unit revealed several issues, including CPAP tubing on the floor in room B 101, a dried brown substance identified as tube feeding on the floor of room B 106, and a strong urine odor in room B 118, which also lacked bed sheets and had debris on the floor. Room B 113 contained two oxygen concentrators, food particles, and an open hamper with dirty clothes. Interviews with staff confirmed these observations, with a housekeeper noting difficulty in removing the dried substance and the housekeeping director acknowledging the need for chemical cleaning. Further issues were identified in the E unit shower room, which was being used as storage, leaving only one shower stall available for use. The room contained resident trays, clothing, wheelchair parts, and hygiene supplies exposed to steam. Interviews with residents revealed additional concerns, such as stained toilets, a lack of necessary bathroom safety equipment, and maintenance issues like flickering lights and cracked ceilings. The regional maintenance director confirmed the presence of stains in multiple rooms, attributing them to hard water and indicating the need for specific cleaning supplies to address the issue.
Inadequate Infection Control and Hand Hygiene Practices
Penalty
Summary
The facility failed to establish and maintain an effective infection prevention and control program, as evidenced by the lack of Enhanced Barrier Precautions (EBP) for residents with indwelling medical devices. Specifically, Resident R129, who was admitted with a gastrostomy due to dysphagia, did not have EBP implemented, as confirmed by the Unit Manager. Similarly, Resident R21, who also had a gastrostomy tube and was receiving artificial nutrition, was observed without any EBP in place. The facility's policy on Transmission Based Precautions, revised in April 2024, mandates the use of EBP for residents with wounds or indwelling medical devices, regardless of known infection or colonization with multidrug-resistant organisms (MDRO). However, there was no documentation available to indicate that EBP was implemented for Resident R21. Additionally, the facility's staff failed to adhere to proper hand hygiene protocols during medication administration. Observations revealed that Employee E22 and Employee E25 did not sanitize or wash their hands between administering medications to different residents. This was contrary to the facility's Medication Administration and Disposition policy, which requires staff to follow established infection control procedures, including hand hygiene. Employee E25 was instructed by the unit manager to sanitize her hands after failing to do so, and she confirmed the lapse in proper infection control practice.
Failure in Antibiotic Stewardship Program
Penalty
Summary
The facility failed to maintain an effective antibiotic stewardship program, as evidenced by the lack of a system to monitor antibiotic usage effectively for three out of four months reviewed. The facility's policy required that all clinical infections treated with antibiotics undergo review by the Infection Preventionist (IP) or designee, and that all antibiotic starts be reviewed within 48 hours to determine if continued therapy was justified. However, documentation from January to April 2024 revealed that the facility did not complete reviews of antibiotic usage for appropriateness or adherence to usage criteria for the antibiotics prescribed, affecting 73 residents. An interview with the Infection Control Nurse confirmed that the reviews were not conducted according to the facility's antibiotic stewardship program. The facility's policy outlined specific criteria for justified antibiotic use and interventions for unjustified therapy, but these were not followed. The lack of adherence to the policy resulted in a deficiency under 28 Pa. Code 211.10(d) Resident care policies and 28 Pa. Code 211.12(d)(1)(5) Nursing services.
Failure to Protect Resident from Medication Misappropriation
Penalty
Summary
The facility failed to protect a resident from misappropriation of medication, specifically oxycodone, which was not properly accounted for. The facility's policies on abuse prevention and narcotic management were not adhered to, leading to a discrepancy in the medication count for a resident identified as R205. The resident, who had diagnoses including heart failure, renal failure, and respiratory failure, required pain management and had an order for oxycodone to be administered as needed. However, there were no documented doses of oxycodone administered on December 24, 2023, and discrepancies were noted in the medication count on subsequent days. The facility's narcotic management policy required that controlled medications be counted by two professional nurses at the beginning and end of each shift, with any discrepancies immediately reported to the Director of Nursing. However, on December 24 and 25, 2023, there were no signatures from nurses for shift changes, indicating a failure to conduct proper narcotic counts. A licensed nurse discovered a discrepancy on December 26, 2023, when the narcotic count showed 29 tablets missing. The facility's documentation revealed that the narcotic sign-out page was altered without proper documentation or explanation, and the missing tablets were not accounted for. Interviews with staff members involved revealed inconsistencies in their accounts of the narcotic count process and handling of the medication keys. One nurse admitted to not counting the narcotics with the incoming nurse, while another nurse reported issues with documenting medication administration due to technical problems with the electronic medical record system. The Nursing Home Administrator confirmed that the licensed nurses did not follow proper protocols regarding shift counts, narcotic inventory logs, and medication administration documentation, leading to the misappropriation of the resident's medication.
Incomplete Investigation of Resident Incident
Penalty
Summary
The facility failed to conduct a complete and thorough investigation of an alleged violation involving Resident R81. The incident occurred when the resident, who was in his room, rushed into the dining room at mealtime and began taking food from another resident's tray, which was not part of his diet. Despite staff instructions to stop and slow down, the resident continued to shove food into his mouth. As staff attempted to approach him, the resident stood up, slipped on food he had dropped, and fell into a table, hitting his head and subsequently falling to the floor. The nursing staff present in the dining room responded to the situation, observing the resident turning cyanotic. An RN performed an abdominal thrust, causing the resident to vomit the food in his mouth. The resident vomited again, and 911 was called. The resident was assessed with a head laceration and was transferred to the hospital, where he was diagnosed with aspiration pneumonia. The investigation into the incident was incomplete, as the facility did not obtain further statements or conduct interviews with other staff present during the dinner when the incident occurred. The Nursing Home Administrator was unable to provide additional documents related to the investigation, citing that most of the staff involved were agency nurses who no longer worked at the facility. This lack of thorough investigation and documentation was a violation of the facility's policy on reporting and investigating incidents of resident abuse, neglect, or injury of unknown sources.
Inaccurate PASRR Assessments for Residents with Mental Illnesses
Penalty
Summary
The deficiency identified in the report pertains to the improper completion of PASRR (Preadmission Screening and Resident Review) assessments for two residents, R25 and R208, at a nursing facility. The PASRR process, established by the Omnibus Budget Reconciliation Act (OBRA) of 1987, aims to identify individuals with mental illness or intellectual disabilities, ensure appropriate placement, and guarantee necessary services. The facility's policy mandates that Social Services are responsible for the Level 1 screening process, which must be completed by the day of admission. However, the PASRR Level 1 assessments for both residents failed to accurately reflect their serious mental illnesses, despite their medical records indicating diagnoses such as bipolar disorder, psychotic disorder, and schizophrenia. The report details that Resident R25's PASRR Level 1 assessment, dated August 31, 2023, did not list any serious mental illnesses, even though the resident's Admission MDS indicated diagnoses of bipolar disorder and psychotic disorder. Similarly, Resident R208's PASRR Level 1 assessment, dated February 29, 2024, also failed to list any serious mental illnesses, despite the resident's Admission MDS showing a diagnosis of schizophrenia. The Director of Social Work, Employee E10, confirmed during an interview that the assessments were not completed accurately and should have included the residents' serious mental illnesses. This oversight indicates a failure in the facility's adherence to the PASRR process, as outlined in their policies and the regulatory requirements.
Failure to Develop Baseline Care Plan for Resident with Drug Abuse History
Penalty
Summary
The facility failed to develop a baseline care plan for a newly admitted resident with a history of drug abuse. The resident, identified as having opioid abuse, psychoactive substance abuse, and schizophrenia, was admitted with these diagnoses. A physician's progress note confirmed the resident's history of opioid (heroin) abuse. Although a baseline care plan dated March 4, 2024, was reviewed, it lacked completed sections addressing the resident's mental health needs, social service needs, behavioral concerns, and social service goals. An interview with the Assistant Director of Nursing confirmed the absence of a developed baseline care plan and implemented interventions for the resident's drug abuse concerns.
Failure to Implement Comprehensive Care Plans for Residents
Penalty
Summary
The facility failed to develop and implement a comprehensive care plan for Resident R40, who had multiple diagnoses including Type 2 diabetes, obesity, and schizoaffective disorder. The resident was assessed by a speech therapist who recommended no straws for thin liquids due to the risk of aspiration. Despite this recommendation and a physician's order, the care plan did not reflect these needs, and the resident was observed coughing while drinking orange juice with a straw. This incident was confirmed by the unit manager and the speech therapist, who removed the straw from the resident. For Resident R81, the facility did not implement the care plan interventions related to mealtime behaviors and safety. The resident, diagnosed with anxiety, depression, schizophrenia, and severe cognitive impairment, was on a pureed diet and required 1:1 supervision during meals. The care plan included interventions to prevent the resident from stealing food and to ensure safe eating practices. However, during an incident in the dining room, the resident began eating food from other residents' trays and consumed his own meal rapidly without swallowing, leading to choking and a fall. The resident was subsequently hospitalized with aspiration pneumonia. The Nursing Home Administrator was unable to recall the details of the incident involving Resident R81, and the nurse involved was no longer employed at the facility. The administrator stated that the care plan interventions were intended for mealtime, but the resident's behaviors prevented proper feeding by the nurse. These deficiencies highlight the facility's failure to ensure comprehensive and effective care planning and implementation for residents with specific needs.
Improper Medication Dosage for Resident
Penalty
Summary
The facility failed to ensure that care and services were provided in accordance with professional standards of practice for a resident receiving an antidiabetic medication. A non-physician practitioner, identified as Employee E 18, ordered an incorrect dosage of Ozempic for a resident with a history of bipolar disorder, osteoarthritis, cognitive communication deficit, peripheral vascular disease, left leg above knee amputation, hypertension, anxiety, and major depression. The resident's clinical record indicated a blood sugar level of 260, with morning labs showing a blood sugar level of 350, and an A1c of 6.4. Despite these indicators, the practitioner ordered a 2 mg dose of Ozempic, which was not in line with the manufacturer's recommended starting dose of 0.25 mg once weekly. The error was confirmed during an interview with Employee E 18, who acknowledged mistakenly ordering the wrong dose. The resident received the first dose of 2 mg on May 16, 2024, and subsequently experienced pain during administration and nausea the following day. The manufacturer's instructions for Ozempic specify a gradual increase in dosage, starting at 0.25 mg and only reaching 2 mg after at least four weeks on a 1 mg dose. This oversight in following the prescribed dosage guidelines led to the deficiency noted in the facility's care standards.
Failure to Follow Physician Orders for Insulin and Adaptive Equipment
Penalty
Summary
The facility failed to follow physician orders for insulin administration for two residents and adaptive equipment for another resident. Resident R6, who has diabetes, had physician orders for insulin administration and notification if blood sugar levels exceeded 400 mg/dL. However, on two occasions, the resident's blood sugar levels were above this threshold, and there was no documentation indicating that the physician was notified. Similarly, Resident R42, who is at risk for complications due to non-compliance with diabetes management, had an order for Levemir insulin that was not administered on a specific date, with no documentation explaining why the medication was held or if the physician was informed. Additionally, Resident R40, who has multiple diagnoses including Type 2 diabetes and schizoaffective disorder, was observed using a straw despite a physician order prohibiting straw use due to aspiration risk. The resident's care plan lacked documentation of a comprehensive plan addressing the swallowing difficulties. An observation confirmed the resident was using a straw, and the speech therapist verified that the resident should not have been using one. These deficiencies highlight the facility's failure to adhere to physician orders and document necessary actions, which are critical for managing the residents' health conditions effectively. The lack of proper documentation and communication with physicians regarding medication administration and adaptive equipment use contributed to these deficiencies.
Failure to Prevent Pressure Ulcers in Residents
Penalty
Summary
The facility failed to implement appropriate treatment and services to prevent pressure ulcers for two residents, R59 and R177. Resident R59, who had a cognitive communication deficit and severe protein-calorie malnutrition, was at risk for developing pressure ulcers. Despite physician orders to offload the left heel at all times, observations revealed that the resident's left heel was placed against the footboard of the bed without proper offloading measures. Interviews with staff confirmed that the resident's foot was not offloaded as ordered, and the resident reported pain in the left heel. Similarly, Resident R177, who also had a cognitive communication deficit, severe protein-calorie malnutrition, and a pressure ulcer on the left heel, was observed lying in bed without any offloading measures for the heels. The heel boots intended for offloading were found on the nightstand and outside the room on a linen cart, indicating a failure to follow physician orders to offload heels at all times. This observation was confirmed by a Licensed Practical Nurse, highlighting the facility's failure to adhere to its policy on pressure ulcer prevention.
Failure to Provide Proper Head/Neck Positioning for Resident with Limited ROM
Penalty
Summary
The facility failed to provide appropriate care for a resident with limited range of motion, specifically in maintaining proper head and neck positioning. Observations on two separate occasions revealed that the resident was seated in a Geri-chair with their head tilted to the right side, unsupported, and without any positioning devices. This was noted during a feeding session by a nurse aide, where the resident's head remained unsupported, indicating a lack of intervention for head/neck positioning. The resident's care plan, dated several months prior, included a restorative nursing program aimed at preventing functional decline through daily activities. However, it lacked specific interventions or services for head/neck positioning. An interview with the Rehab director confirmed the presence of a neck contracture and acknowledged the absence of any interventions to address this issue or prevent further decline in the resident's functional range of motion.
Controlled Drug Discrepancy in Medication Room
Penalty
Summary
The facility failed to ensure accurate accounting of controlled drugs in the B unit medication room. During an observation, a Licensed Practical Nurse (LPN) identified a discrepancy in the amount of lorazepam liquid medication stored in the refrigerator. The bottle contained 14 ml of medication, whereas the narcotic count sheet indicated that only 4.5 ml should have been left. The LPN noted this discrepancy two days prior, observing that there was almost 10 ml more than accounted for. The Director of Nursing confirmed the discrepancy during an interview.
Failure to Monitor Antipsychotic Medication Effects
Penalty
Summary
The facility failed to ensure that a resident's drug regimen was free from unnecessary drugs, specifically concerning the use of antipsychotic medication. A review of the clinical records and interviews with staff revealed that the facility did not adequately monitor a resident who was prescribed Quetiapine Fumarate for schizophrenia. The pharmacy consultant had recommended monitoring for potential adverse effects such as ataxia, falls, extrapyramidal symptoms, tardive dyskinesia, akathisia, hypoglycemia, hyperprolactinemia, and hyperlipidemia. However, there was no evidence in the clinical records that the facility consistently monitored the resident for these adverse effects. The Assistant Director of Nursing confirmed that the resident was not monitored for the adverse effects of the antipsychotic medication as recommended. The resident's care plan included an intervention to monitor the effectiveness and tolerance of the medication, with instructions to report any abnormal findings to the RN and physician. Despite this, the necessary monitoring was not conducted, leading to a deficiency in the resident's care as per the regulations outlined in 28 Pa. Code 211.12(d)(1)(3)(5) regarding nursing services.
Failure to Honor Resident Food Preferences
Penalty
Summary
The facility failed to provide accurate meal trays and accommodate food preferences for several residents, as observed and confirmed through staff interviews. One resident reported that their preference for double portions of protein was not honored, and this was confirmed when their lunch tray was missing the requested double meat sandwich. Additionally, during a Resident Council Meeting, multiple residents reported that their meal tickets often lacked items, and the facility frequently ran out of certain food items like French fries or potato tots. Observations also revealed that another resident's preference for canned fruit was not met, and a different resident did not receive the extra gravy they requested. These deficiencies were confirmed by staff members, indicating a failure to adhere to the facility's policy on accommodating residents' food preferences.
Failure to Maintain 1:1 Supervision for Residents with Suicidal Ideations
Penalty
Summary
The facility failed to maintain appropriate supervision for two residents, R1 and R6, who were both on 1:1 supervision due to suicidal ideations. Resident R1, with a moderate cognitive impairment and a diagnosis of depression, expressed suicidal thoughts during an assessment. Despite a physician's order for 1:1 supervision, Resident R1 was left unattended in a hospital triage area by the facility van driver, Employee E5, who was unaware of the supervision requirement. This lapse in supervision allowed Resident R1 to leave the hospital unsupervised. Similarly, Resident R6, who had moderate cognitive impairment and diagnoses of anxiety, schizophrenia, and depression, was also on 1:1 supervision for behaviors including suicidal ideations. However, observations revealed that Resident R6 was left alone in her room without the required supervision. This indicates a failure in adhering to the prescribed care plan and physician's orders for maintaining 1:1 supervision for residents with significant mental health needs.
Resident Abuse by Nursing Staff
Penalty
Summary
The facility failed to ensure that a resident was free from verbal, physical, and psychological abuse by a nursing staff member. The incident involved a resident with severe cognitive impairment and multiple diagnoses, including General Anxiety Disorder, Vascular Dementia, and Major Depressive Disorder. The resident was roughly handled, yelled at with profane language, and struck in the chest by a nurse aide, resulting in injuries to the resident's fourth finger on the right hand and chest area. The resident also demonstrated signs of fear when approached by nursing staff following the incident. The abuse was witnessed by another nurse aide, who observed the perpetrator forcefully pushing the resident into a chair and punching him in the chest. The witness also reported that the resident flinched and covered his face when approached, indicating fear. The incident was reported to the Director of Nursing, and the resident was assessed for injuries, which included a scratch to the right pointer finger and redness on the chest. The police were notified, and the facility began an investigation. Video footage confirmed the rough handling and abuse by the nurse aide. The footage showed the nurse aide pushing the resident down the hallway and into a day room, where the abuse occurred. Statements from other staff members corroborated the events, with one staff member hearing the perpetrator threaten the resident with further harm. The facility's policies on abuse prevention and dementia care were reviewed, revealing that the staff failed to adhere to these policies, resulting in the abuse of the resident.
Failure to Protect Resident from Abuse
Penalty
Summary
The Nursing Home Administrator (NHA) and the Director of Nursing (DON) failed to effectively manage the facility, resulting in an immediate jeopardy situation for a resident. The resident, who had severe cognitive impairment and multiple diagnoses including General Anxiety Disorder and Vascular Dementia, was subjected to physical and verbal abuse by a nurse aide. The incident occurred when the resident was being resistive with staff and was forcefully pushed into a chair and punched in the chest by the nurse aide. This resulted in redness to the chest area and a skin tear on the resident's finger, causing pain that required medical attention and pain management. Facility documentation and staff interviews confirmed the abuse. A written statement from another nurse aide detailed the abusive behavior, including the use of profanity and threats by the offending nurse aide. The incident was immediately reported to the DON, and emergency services were called. Multiple staff members witnessed the abusive behavior and provided statements that corroborated the events, describing the rough handling and physical assault on the resident. Interviews with the NHA and Assistant Director of Nursing confirmed the incident and the subsequent termination of the offending nurse aide. The failure of the NHA and DON to establish and maintain effective systems to protect residents from abuse was evident, as they did not ensure a safe environment for the resident. This deficiency highlights a significant lapse in the management and oversight responsibilities of the facility's leadership, contributing to the immediate jeopardy situation.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 1,798 citations issued within 25 miles in the last 12 months — including the 21 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near White Marsh
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Masonic Village At Lafayette Hill | 0.1 mi | ★★★★★ | 0 | 0 |
| Cathedral Village | 1 mi | ★★★★★ | 4 | 0 |
| Health Center At The Hill At Whitemarsh, The | 1.6 mi | ★★★★★ | 0 | 0 |
| Fairview Rehab And Care Center | 2 mi | ★★★★★ | 35 | 0 |
| Chestnut Hill Lodge Health And Rehab Ctr | 2.1 mi | ★★★★★ | 18 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
Built specifically for Meadowview Rehabilitation And Nursing Center.
100% money-back within 48 hours.
Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.